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Mender Reviews & Product Details

Mender Overview

What is Mender?

Mender offers robust, secure, and customizable over-the-air (OTA) software updates for smart devices. Powering OTA software updates for more than a million devices worldwide over nearly a decade, Mender boasts a proven track record with Fortune 1000 clients, including Panasonic, Lyft, Volkswagen, Siemens, Thales, and ZF Group. Mender is developed and maintained by Northern.tech. Founded in 2008, Northern.tech offers end-to-end device lifecycle management with a mission to secure the world's connected devices.

Mender Details
Discussions
Mender Community
Languages Supported
German, English, Norwegian
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Product Description

Mender offers robust, secure, and customizable over-the-air (OTA) software updates for smart devices. Powering OTA software updates for more than a million devices worldwide over nearly a decade, Mender boasts a proven track record with Fortune 1000 clients, including Panasonic, Lyft, Volkswagen, Siemens, Thales, and ZF Group. Mender is developed and maintained by Northern.tech. Founded in 2008, Northern.tech offers end-to-end device lifecycle management with a mission to secure the world's connected devices.


Seller Details
Seller
Mender
Year Founded
2015
HQ Location
Palo Alto, CA
Twitter
@mender_io
827 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Karolina B.
KB
Overview Provided by:

Recent Mender Reviews

MH
Michelle H.Enterprise (> 1000 emp.)
4.0 out of 5
"Review for Mender"
It's free and an open source software, easy to integrate, user friendly.
Carlos Henrique N.
CN
Carlos Henrique N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Top of mind for OTA and Fleet Management Solution"
I can describe Mender as a mature solution for OTA, fleet management and monitoring. I personally like Mender's rollback and OTA services, grouping...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Get the best OTA Tool with Mender BEFORE you start developing your product"
Mender gives you the proper OTA toolbox to ramp up your product from the first beta version to managing your entire fleet. This on a secure, fast a...
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0 people requested security information

Mender Media

Mender Demo - Creating a deployment
Mender Demo - Reviewing and creating a deployment
Mender Demo - Dashboard
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10 Mender Reviews

4.7 out of 5
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10 Mender Reviews
4.7 out of 5
10 Mender Reviews
4.7 out of 5
G2 reviews are authentic and verified.
Carlos Henrique N.
CN
IoT Project Manager / Delivery Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mender?

I can describe Mender as a mature solution for OTA, fleet management and monitoring. I personally like Mender's rollback and OTA services, grouping features to ramp up a version to the complete fleet as well as mender remote capabilities. A few more points:

- Open source with an active supportive community

- Integration with Cloud Vendors

- Northen.tech support

- Robust OTA solution

- Includes configuring and monitoring solutions

- Easy to customize deployments with scripts or event add a few microservices into the backend solution for specific requirements.

- User-friendly UI but also well-documented APIs

- So much can be done with Mender, so that we learn something new or have new ideas every week! Review collected by and hosted on G2.com.

What do you dislike about Mender?

It can be difficult (resource-consuming) to use the solution at the beginning for your own Hardware. However this is the nature of such solution and there's not much it can be done to avoid it, considering the efforts come with great price. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Mender helps us to be able to remotely access our assets, using the same interfaces we already have for OTA. It makes our fleet management (including patch management and application/configutaion) updates simpler and more reliable.

We use mender as a centralized place for our assets to be managed and remote accessed. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mender?

Mender gives you the proper OTA toolbox to ramp up your product from the first beta version to managing your entire fleet. This on a secure, fast and very reliable way. On top of that, you are joining a fast-moving company and community which can support you. Your scalability is guaranteed. And your flexibility is supported as well. With their state-script feature, you can significantly enhance the functionality to your purpose. Review collected by and hosted on G2.com.

What do you dislike about Mender?

Mender focused a lot on the rock-solid and efficient backend. The web frontend of the hosted mender version improved greatly in the last months but still needs a bit of love... Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

We build mainly devices without traditionally input options and distribute them worldwide. You want to be sure that you can update them even years later without the need to return or disassemble them. Mender gives us this certensy. Review collected by and hosted on G2.com.

Matthias L.
ML
Principal Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mender?

- Mender is open source

- Mender solves common use cases - it is not just an SDK and you have to solve the use case on your own

- Mender has an active community

- You can easily extend the functionality of Mender through state scripts, inventory scripts, etc. while still keeping the upstream binary

- Mender has a stable interface towards the cloud - we can still update devices that come with very old software

- Mender has added valuable features like the remote terminal, device configuration, monitoring etc. over the past months

- So far it has been the most robust and reliable OTA update system I have been working with

- The company behind Mender is listening to its customers and is working hard to understand their needs

- The Mender documentation is very good

- There is great Debian support

- It does solve the OTA update use case end-to-end

- Through the API you can integrate Mender into the overall IoT device orchestration Review collected by and hosted on G2.com.

What do you dislike about Mender?

Sometimes the web interface has some small glitches but the problems get resolved very quickly by the Mender team. For tiny devices, the mender binary could be a bit smaller - but this is not an issue for us. Review collected by and hosted on G2.com.

Recommendations to others considering Mender:

If you are starting with an IoT gateway project, make sure, that you solve the OTA update use case right from the start! Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Using Mender we do over the air (OTA) updates for a large IoT fleet. The IoT devices can be kept in a very consistent setup using the A/B update proposed by Mender. Like this, we can easily roll out bug fixes, security fixes and new features to our entire fleet. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mender?

- Mender is free and open source software.

- Mender handles typical use cases - it's not just an SDK where you have to figure out how to solve the problem yourself.

- Mender has an active community

- You may simply extend Mender's functionality with state scripts, inventory scripts, and other methods while maintaining the original binary.

- Mender has a stable cloud interface; we can still update devices that came with outdated software.

- In recent months, Mender has added useful functions such as the remote terminal, device configuration, and monitoring.

- So far, it's been the most stable and dependable OTA update method I've encountered.

- Mender's organization pays attention to its consumers and works hard to understand their demands.

- Mender's documentation is excellent.

- There is a lot of Debian help available.

- It completely solves the OTA update use case.

- Mender may be integrated into the wider IoT device orchestration using the API. Review collected by and hosted on G2.com.

What do you dislike about Mender?

The web interface has a few minor errors now and again, but the Mender crew rapidly resolves them. The mender binary could be a little smaller for small devices, however this isn't a concern for us. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

If you're starting a project with an IoT gateway, make sure you address the OTA update use case right away! Review collected by and hosted on G2.com.

MM
Software developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mender?

With Mender we have found a very good software for our OTA updates. It is easy to integrate on the devices and offers a very wide range of functions for rolling out the updates. Furthermore, our devices can be grouped, which makes it very easy to roll out specific software to the right devices. As a Mender Enterprise user, we have access to special features, such as the remote terminal, which is very helpful when there is no other access to the device. Also, as part of the Mender steering committee, you are always informed about upcoming features, learn how other companies are using Mender, and can give your feedback directly to the Mender team [Feedback can be given even if you do not use the Enterprise version ;-) ]. Review collected by and hosted on G2.com.

What do you dislike about Mender?

All in all, there's nothing we don't like about Mender. This is also the reason why we decided to use Mender. If we do run into problems, Mender provides great support to get them fixed quickly. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

We once had problems downloading the update artifacts from the Mender server to our devices. We contacted Mender support and were very quickly helped by a support employee to solve the problem. We are very satisfied with the quick support. Review collected by and hosted on G2.com.

Kevin R.
KR
IT-Softwareentwickler
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mender?

Mender allows us to update IoT devices in the field. The community edition offers a fully functional OTA update client. There is great detailed documentation and many resources to get started quickly.

The time required for the first update implementation of Mender is very low. It is used by small companies as well as for large enterprises. The software is highly customizable. There is a local device API and there is also an API for the Mender server environment. One of my favorite features is the state scripts. These make it possible during the execution of an update to execute scripts to different states, such as Before Download, after Download, After install, etc.. .

The entire Mender ecosystem has a great community, which is extremely helpful. The forum (Mender Hub) contains good tutorials, quick start guides and there are many experts around to help with more difficult problems. Review collected by and hosted on G2.com.

What do you dislike about Mender?

The product range of mender is growing very fast. It is not always clear which features are included in which commercial plan. Most new features are only available in combination with the Mender Server. The mender client, which can run completely standalone, rarely gets new features. Nevertheless, it is extremely stable and well customizable. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Mender helps us meet the requirements for our product. By using Mender, updates for new features can be provided and security patches can be easily applied. For the security itself, Mender offers among other things the possibility to sign updates with a private key. Review collected by and hosted on G2.com.

MH
New Installation Cordinator
Construction
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mender?

It's free and an open source software, easy to integrate, user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mender?

Hard to get used to but once you do, it's great. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Provides secure updates and helps us meet requirements. Love the open community support. Review collected by and hosted on G2.com.

Rémi H.
RH
Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mender?

I like to be able to instantly manage my fleet of airborne computers from my couch, wherever they are in the world. Review collected by and hosted on G2.com.

What do you dislike about Mender?

Some specific user management limitations, but continuous features addition will solve this. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Making and maintaining in house similar capabilities to Mender would represent a huge cost. By using Mender, we benefit from techniques and skills used accross several different industries. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mender?

Auto code deployment script for failed instances. Review collected by and hosted on G2.com.

What do you dislike about Mender?

Very technical but once you get used to it you can use it easily. Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Helping me to build device specific apps that needs updates over the air and can keep the app auto updated. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mender?

Supreme Technology, user friendly interface, active open source community & great People working there Review collected by and hosted on G2.com.

What do you dislike about Mender?

Offers just OTA, which is good one the one haf because they pushed the functionalities, security and automation to the maximum - I would like to have some configuration management features Review collected by and hosted on G2.com.

Recommendations to others considering Mender:

Try the free trial https://hosted.mender.io/ui/#/signup and follow the documentation on https://hub.mender.io/ it´s quite straight forward to set it up and their consultants are always happy to help out. If there is any feature you are missing just recommend to them and they are likely to include your input in their roadmap planning Review collected by and hosted on G2.com.

What problems is Mender solving and how is that benefiting you?

Run secure&robust updates, fail-safe and open source community support Review collected by and hosted on G2.com.