Top Rated MemberSpace Alternatives
Nice Online software that can sell classes Review collected by and hosted on G2.com.
Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better.
The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber."
...When they do they same thing with their transaction fees. Ha!
So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity.
I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter. Review collected by and hosted on G2.com.
45 out of 46 Total Reviews for MemberSpace
Overall Review Sentiment for MemberSpace
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I came across MemberSpace while on a search for a way to portal a company domain, so my end-users have a space to communicate and manage their documents/projects with me...a customer portal. While MemberSpace is geared a bit more for subscription-based projects, the ability to set up free accounts was just what I needed at the time. Honestly, what sold me was the proactive customer service that is in the US, and a group of hardworking individuals that just want to help their customers however they can. If you are the type that has checked out/tested endless SAAS models, I'm sure you have concluded that this is a big advantage to the success of the product.
I highly recommend these guys!! Review collected by and hosted on G2.com.
The only dislike is it geared a bit more for subscription models, BUT AGAIN, the functionality can easily produce a free model, and used for just about anything. This doesn't take any additional knowledge or effort. Review collected by and hosted on G2.com.
The speed at which we could get our websites up and running, and engage with the community we are building!! Also, the customer service team are super prompt and very helpful. Review collected by and hosted on G2.com.
Limited features across the 'member messages' functionality. Our community of members is reading our member messages, we are seeing impact, and now it's time to take things up a notch, ideally, we'll uplift the look and feel to align with our brand. Patiently awaiting an upgrade to the look and feel optimisation features of member messages. Review collected by and hosted on G2.com.
Memberspace is a phenomenal resource & The support team is super Helpful. I was actually stunned at how quickly support reached back out to me. I am not techy at all, so I really appreciated the patience Chelsea had in helping me understand how things were set up and guiding me through the setup. Great company - Great team! Review collected by and hosted on G2.com.
I don't have any dislikes or disappointments. Evverything has been running smoothly for me. Review collected by and hosted on G2.com.
MemberSpace is an easy-to-use, secure platform that we were able to integrate with our existing web site. Over the course of the last four years, we haven't had one problem. The best part of MemberSpace is their customer support. Great response times. They always provide solutions and/or answers. Review collected by and hosted on G2.com.
Honestly, I can't think of one negative thing to say. Review collected by and hosted on G2.com.
Once you set everything up, you don't have to worry about it too much. I also really like that I can use it with Monday.com via Zapier so that I can keep track of memberships. As well, I use the Community Box integration for listing and mapping our members. However, I've been particularly happy with the support that I'm getting. Chelsea has been really helpful and easy to work with! Review collected by and hosted on G2.com.
It was a little bit difficult to set it up. I remember having to reach out to support a number of times, but now I can't even imagine what the issue was because it seems like this is a fairly easy platform to work with. Review collected by and hosted on G2.com.
Following the simple and clear documentation it look me about 5 mins to integrate memberspace into our Squarespace site. During the next steps Jen in customer support has been simply amazing in terms of the responsiveness and helpfulness. The experience couldn't be more different to our previous membership platform (LoveAdmin). I'm very impressed so far and I think Jen will help me through the few remaining teething issues. Review collected by and hosted on G2.com.
In general, the system is very powerful and easy to use, but there are a couple of admin feature-lettes which are missing and would be helpful - but no show-stoppers so far. Eg. viewing members in a sortable grid would be good but the workaround of export to excel is very simple (ne click) Review collected by and hosted on G2.com.
Great customer support - always friendly, patient and fast. Especially Chelsea Park!
Fair customer policies and procedures, for example not charging pre-launch. Easy integration into Duda website builder. Mostly intuitive user-interface for admin, personalization and user touchpoints. Affordable scalability. Review collected by and hosted on G2.com.
In order of my business priorities and what I would presume is important for others:
1. Cannot adjust concurrent usage limits by plan - only for entire site. Please please please! I would pay your developers what I can afford to make this possible! I desperately need this. In my small brain, it seems like a simple, high-value feature considering that the functionality exists already for the entire site.
2. No alternative payment options (e.g. PayPal)
3. Can't create paid accounts with 100% promo without requiring credit card data.
4. Multilingual capabilities. Review collected by and hosted on G2.com.
Easy to use. Customer support is spot on and quick! Easy to integrate into my Squarespace website. I've been using MemberSpace for years and it has made me a lot of money! 😎 Review collected by and hosted on G2.com.
I can't think of anything I don't like... Review collected by and hosted on G2.com.
The support received is brilliant, although I'm in a different timezone, the responses are quick, and really helpful and personable. Memberspace is easy to use, and has many features and also help functionality if you aren't sure about something. It works really well with my website. Review collected by and hosted on G2.com.
Nothing that I can think of currently... Review collected by and hosted on G2.com.
Memberspace offers a simple platform for non-Techy people like myself to sell products and services on their website. I started with Memberspace in 2017 and appreciate their user-friendly approach and the support their team provides when I have questions.
Over the years I have learned tips and tricks on how to be most effective and efficient. I'm happy to answer any question if you're an "entrepreneurs in the making" considering the platform. Review collected by and hosted on G2.com.
There are a couple of features that are a little bit less user-friendly however I have learned how to navigate those features. as with any business, there are costs, of course. However, you're getting a lot of bang for your buck with Memberspace. Review collected by and hosted on G2.com.
