Video Reviews
Empowering
We use it to identify and analyze influencers
Average for contacts, Good for PR execution
2,220 Meltwater Reviews
Overall Review Sentiment for Meltwater
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One of the remarkable features it offers is the empowerment to extract an unlimited amount of data, thereby furnishing an expansive scope for data retrieval. Additionally, a noteworthy aspect that I find particularly appealing is its user-friendly interface for employing boolean keywords. This characteristic not only enhances the user experience but also streamlines the process of refining searches and obtaining precise results. In this manner, the platform manages to strike an impressive balance between its formidable data extraction capabilities and its accessible means of query formulation through boolean keywords. Review collected by and hosted on G2.com.
It possesses the limitation of being unable to retain data coverage over extended periods of time, thus impeding its capability to archive historical data effectively. This constraint is further exacerbated by its inherent restriction, permitting the capture and storage of a mere 15 instances of historical data. Consequently, the system's capacity to preserve and reflect upon a comprehensive historical context remains restricted, largely due to its incapacity to accumulate and maintain a broader scope of historical information. Review collected by and hosted on G2.com.
I like the daily tracking emails so I can stay on top of my clients in the news, user functionality, dashboards and the influencer tool. Review collected by and hosted on G2.com.
The dashboard functionality is a little time consuming to set up. For our large clients, it is a challenge to weed out the irrelevant mentions that pop up. Also, ads are pulled into our coverage when we are just trying to find earned media. Review collected by and hosted on G2.com.
Love the ability to schedule in posts accross various clients and platforms Review collected by and hosted on G2.com.
Certain glitches may render functionalities to malfunction at times Review collected by and hosted on G2.com.
Clips searches are fantastic and the monitoring service is nearly instantaneous in terms of reporting Review collected by and hosted on G2.com.
Sometimes when searching for contacts from smaller media outlets the results are inaccurate. Also, the article sentiment is often inaccurate just because in PR we have an embedded point of view, so a positive article for someone else may be negative for us, so this feature isn't really useful. Review collected by and hosted on G2.com.
Meltwater brings amazing capabilities to search online content, identify influencers, collect data, and present that data, and engage with communities in whatever field you are in. Review collected by and hosted on G2.com.
Some of the packages are silo'd and don't integrate that well with each other. I would like slightly greater integration within the platform. Review collected by and hosted on G2.com.
It helps us monitoring the tv stations, the radios and websites. We use everyday. So that we can improve our reports for ours clients. Customer support is efficient when needed. Review collected by and hosted on G2.com.
Keywords and boolean are not always clear to use and efficient. Review collected by and hosted on G2.com.
The tools are excellent and provide great insights into our industry. It allows us to see what is being shared from all over the web. Review collected by and hosted on G2.com.
It's a HUGE product and is overwhelming to get started. We have a small team and find it difficult to carve out time to really spend in the software. The team has been useful but it still seems that we've barely scratched the surface. Review collected by and hosted on G2.com.
I really like the ability to do a deep dive into our communications effectiveness with the tools available on this platform. Review collected by and hosted on G2.com.
It can be a bit overwhelming to learn how to efficiently use the platform. Review collected by and hosted on G2.com.
Tagging, dashboard, and the Chrome plug-in - definitely a PR lifesaver! The helpdesk team is fantastic too - always receive the support I need within hours! Review collected by and hosted on G2.com.
Can't crawl paywalled contents. Can't detect media site pattern changes sometimes. Review collected by and hosted on G2.com.
