MindMeister Pros and Cons

It was decent for mind mapping and documenting new ideas. Review collected by and hosted on G2.com.

I had a really disappointing experience with Mind Meister and hope this review saves others from wasting their time and money. Here are the undisputed facts of my interaction with Mind Meister –

- My company has been a customer of Mind Meister since March 2021 and a spent $2,227 during that period

- On April 19, 2024 at 5:00pm I received an email saying they charged $419 for a subscription renewal for 4 users and 6 month term

- At 5:01pm I received another email offering savings if I subscribed for a year instead of 6 months

- At 6:08pm I shared that our team hasn’t used Mind Meister at all other than me and I requested a refund for the 3 other licenses and said I was happy to renew my single license for a year

- Their response “I'm sorry to say that I cannot issue a refund in this case. As outlined at the time of purchase, selecting a billing period when purchasing a license causes your plan to renew automatically by default”

- I said that I have been a loyal customer and thought they issued notifications BEFORE a subscription renews like most companies since it is the law in most states

- Their response “I am sorry that you feel this way, but we notify our users about the automatic license renewal not only at the time of purchase but also in our terms & conditions and email invoices.”

You can decide if you want to work with a company that retains their loyal, multi-year customers by referencing ‘fine print’ in terms & conditions that no one can keep up with when they have over 30 different vendors and software providers. I know I prefer the many other alternatives that care about their customers. Review collected by and hosted on G2.com.

I like the way it auto-aligns all elements and can be customized for the way I like. Most importantly the default look and feel is also very good. The drag and drop interface is very good. Review collected by and hosted on G2.com.

We can export mindmaps only in their "mind" format, Other export formats don't work great when imported into other mind-mapping tools. Yes, as a free version you can create only 3 mindmaps. Review collected by and hosted on G2.com.

MINDMEISTER helps me organize ann structure my business projects and ideas.

Also helps me deliver presentations to clients; brainstorm projects and concepts in a super easy way.

So many templates to choose from and also the help of icons and other visual elements to reinforce the mindmaps. Review collected by and hosted on G2.com.

Nothing relevant to declare.

I enjoy the platform overall and cannot find any particular issues that i dislike. Review collected by and hosted on G2.com.

I like how it's easy to add/move topics inside a map and different themes. As a team, we mostly do brainstorming sessions here and come up with decisions for the future. Review collected by and hosted on G2.com.

This may not be a huge problem but sometimes when I open one of our existing maps, all the topics get opened and it looks messy in the map. Then I close them myself. Review collected by and hosted on G2.com.

1. Easy user interface for creating complex processes and automation

2. Can create folders for multiple projects and are easy to share.

3. Multiple team members can work on a single mindmap. Review collected by and hosted on G2.com.

1. Less design elements for presentation

2. Cannot track the changes of team mates done the mind map. Review collected by and hosted on G2.com.

Can make complex mindmaps and visualise the flow of events, can add comments, emojis, change the color of cells and a lot more, can download and share the created mindmaps as an image and PDF, can create mindmaps on the go even from the Mindmeister mobile app Review collected by and hosted on G2.com.

The free version is restricts to only 3 mindmaps, mindmaps of bigger sizes becomes laggy and tend to crash, site is not optimised for mobile view Review collected by and hosted on G2.com.

I'm surprised there are very few reviews for Mindmeister. I have used the tool for brainstorming with my team(It's also super fun), creating lessons for kids, class syllabus/learning journey, and even a story board! Mindmeister is very flexible and there's a lot of scope for creative use. Review collected by and hosted on G2.com.

In terms of features, I have no complaints. They are also testing the new Panda update. Everything looks fantastic so far.

I have an education subscription with Mindmeister and Meistertask. Now they have also introduced Notes. It would be nice if they create a Google suite like pricing, where there's single pricing for people who want to use all their tools. Review collected by and hosted on G2.com.

Intuitive interface and interface into meistertask to turn the Mindmap into projects and tasks. Ease of adding pictures and links.

I used other mind mapping tools, but this seems more intuitive and with meistertask, a complete working experience. Review collected by and hosted on G2.com.

Did not find anything I don't like. Would like easier way to connect to other mindmaps Review collected by and hosted on G2.com.

Helps me organize my outlandish thoughts. Review collected by and hosted on G2.com.

I don't have more money to pay for an annual membership to the Enterprise plan of the entire Meister Suite.

My efforts are a work in progress just like each and every one of us. Review collected by and hosted on G2.com.

I like that it was good for a while, I have used for 3 years Review collected by and hosted on G2.com.

That the customer service culture no longer exists - takes 23 days to respond to a ticket

The featureset is outdated compared to the competition and its way overpriced now Review collected by and hosted on G2.com.