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MindMeister Reviews & Product Details

MindMeister Overview

What is MindMeister?

MindMeister is an intuitive mind mapping tool that provides an infinite canvas for collaboration and project planning. Whether used alone or with a team, MindMeister is an easy-to-use, beautifully-designed platform that boosts creativity and productivity. Launched in 2007 as Meister’s first product, MindMeister is now the market-leading online mind mapping solution with 20+ million users generating over one million maps per month. A dedicated mind mapping tool built by and for mind mappers, MindMeister has everything users need to keep their teams creative and engaged. From group brainstorming and project planning to information sharing and knowledge management, MindMeister helps you get the most out of your projects. MindMeister is part of the Meister Suite, a group of products for flawless workflow management. From intuitive, secure task management in MeisterTask, to online documentation in MeisterNote, your team unlocks a powerful toolkit that drives projects every step of the way.

MindMeister Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

MindMeister is an online mind mapping tool that lets you capture, develop and share ideas visually.


Seller Details
Year Founded
2006
HQ Location
Vienna, Austria
Twitter
@mindmeister
20,763 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®

Norbert  K.
NK
Overview Provided by:

Recent MindMeister Reviews

Michael G.
MG
Michael G.Small-Business (50 or fewer emp.)
0.0 out of 5
"Unfortunate Customer Experience"
It was decent for mind mapping and documenting new ideas.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great organization tool"
I like how it's easy to add/move topics inside a map and different themes. As a team, we mostly do brainstorming sessions here and come up with dec...
Paresh M.
PM
Paresh M.Mid-Market (51-1000 emp.)
5.0 out of 5
"A great mind-mapping tool"
I like the way it auto-aligns all elements and can be customized for the way I like. Most importantly the default look and feel is also very good. ...
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MindMeister Media

MindMeister Demo - MindMeister - Marketing Mind Map
MindMeister is an award-winning mind mapping tool with powerful integrations.
MindMeister Demo - MindMeister - Education
MindMeister is an award-winning mind mapping tool with powerful integrations.
MindMeister Demo - MindMeister - New Editor
MindMeister is an award-winning mind mapping tool with powerful integrations.
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Video Reviews

32 MindMeister Reviews

4.2 out of 5
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32 MindMeister Reviews
4.2 out of 5
32 MindMeister Reviews
4.2 out of 5

MindMeister Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for MindMeisterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Michael G.
MG
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MindMeister?

It was decent for mind mapping and documenting new ideas. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

I had a really disappointing experience with Mind Meister and hope this review saves others from wasting their time and money. Here are the undisputed facts of my interaction with Mind Meister –

- My company has been a customer of Mind Meister since March 2021 and a spent $2,227 during that period

- On April 19, 2024 at 5:00pm I received an email saying they charged $419 for a subscription renewal for 4 users and 6 month term

- At 5:01pm I received another email offering savings if I subscribed for a year instead of 6 months

- At 6:08pm I shared that our team hasn’t used Mind Meister at all other than me and I requested a refund for the 3 other licenses and said I was happy to renew my single license for a year

- Their response “I'm sorry to say that I cannot issue a refund in this case. As outlined at the time of purchase, selecting a billing period when purchasing a license causes your plan to renew automatically by default”

- I said that I have been a loyal customer and thought they issued notifications BEFORE a subscription renews like most companies since it is the law in most states

- Their response “I am sorry that you feel this way, but we notify our users about the automatic license renewal not only at the time of purchase but also in our terms & conditions and email invoices.”

You can decide if you want to work with a company that retains their loyal, multi-year customers by referencing ‘fine print’ in terms & conditions that no one can keep up with when they have over 30 different vendors and software providers. I know I prefer the many other alternatives that care about their customers. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

It was decent for mind mapping and documenting new ideas and projects. Review collected by and hosted on G2.com.

Paresh M.
PM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about MindMeister?

I like the way it auto-aligns all elements and can be customized for the way I like. Most importantly the default look and feel is also very good. The drag and drop interface is very good. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

We can export mindmaps only in their "mind" format, Other export formats don't work great when imported into other mind-mapping tools. Yes, as a free version you can create only 3 mindmaps. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

I use it for brainstorming ideas and collecting my thoughts Review collected by and hosted on G2.com.

Pedro C.
PC
Linkedin Book Author, Speaker, Consultant ||| Helping others on Social Selling | Social Recruiting |
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MindMeister?

MINDMEISTER helps me organize ann structure my business projects and ideas.

Also helps me deliver presentations to clients; brainstorm projects and concepts in a super easy way.

So many templates to choose from and also the help of icons and other visual elements to reinforce the mindmaps. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

Nothing relevant to declare.

I enjoy the platform overall and cannot find any particular issues that i dislike. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

Organize and visualize important topics for my business and for my clients.

Gives me a sense of being more productive and also able to create awesome mind maps for my clients. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about MindMeister?

I like how it's easy to add/move topics inside a map and different themes. As a team, we mostly do brainstorming sessions here and come up with decisions for the future. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

This may not be a huge problem but sometimes when I open one of our existing maps, all the topics get opened and it looks messy in the map. Then I close them myself. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

MindMeister benefits our team by having the ease of organizing thoughts and ideas clearly and simultaneously. Also, we use MindMeister for reporting purposes to track our earlier actions. Review collected by and hosted on G2.com.

Shubham  J.
SJ
Brand Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about MindMeister?

1. Easy user interface for creating complex processes and automation

2. Can create folders for multiple projects and are easy to share.

3. Multiple team members can work on a single mindmap. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

1. Less design elements for presentation

2. Cannot track the changes of team mates done the mind map. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

1. Setting up processes for marketing automation

2. Solving a complex business problem

3. Making the complex process easy to understand for the team

4. Taking meeting notes Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about MindMeister?

Can make complex mindmaps and visualise the flow of events, can add comments, emojis, change the color of cells and a lot more, can download and share the created mindmaps as an image and PDF, can create mindmaps on the go even from the Mindmeister mobile app Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

The free version is restricts to only 3 mindmaps, mindmaps of bigger sizes becomes laggy and tend to crash, site is not optimised for mobile view Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

Helps visualise the flow of events and create complex mindmaps of user behaviour and actions Review collected by and hosted on G2.com.

AJ
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MindMeister?

I'm surprised there are very few reviews for Mindmeister. I have used the tool for brainstorming with my team(It's also super fun), creating lessons for kids, class syllabus/learning journey, and even a story board! Mindmeister is very flexible and there's a lot of scope for creative use. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

In terms of features, I have no complaints. They are also testing the new Panda update. Everything looks fantastic so far.

I have an education subscription with Mindmeister and Meistertask. Now they have also introduced Notes. It would be nice if they create a Google suite like pricing, where there's single pricing for people who want to use all their tools. Review collected by and hosted on G2.com.

Recommendations to others considering MindMeister:

Give it a try, I don't see why not. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

Managing Class Syllabus. I also prepare lessons or jot down my thoughts from time to time.

When I'm working on a story, it helps me outline the idea.

I also have brainstorming sessions with my team or students and it works wonderful! Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MindMeister?

Intuitive interface and interface into meistertask to turn the Mindmap into projects and tasks. Ease of adding pictures and links.

I used other mind mapping tools, but this seems more intuitive and with meistertask, a complete working experience. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

Did not find anything I don't like. Would like easier way to connect to other mindmaps Review collected by and hosted on G2.com.

Recommendations to others considering MindMeister:

Mindmeister has templates. Leverage what others have done to save yurself time. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

Easy to get ideas and presentations or any other data organization projects put into a mindmap. I don't feel like I am adequately organized until I have a mindmap. It's also easy to present with Mindmeister and link all your information together in 1 spot. Review collected by and hosted on G2.com.

Brian K.
BK
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about MindMeister?

Helps me organize my outlandish thoughts. Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

I don't have more money to pay for an annual membership to the Enterprise plan of the entire Meister Suite.

My efforts are a work in progress just like each and every one of us. Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

In the process of finding a big problem to apply my perfectly inappropriate use of the tools.

I also like to write bad poems. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MindMeister?

I like that it was good for a while, I have used for 3 years Review collected by and hosted on G2.com.

What do you dislike about MindMeister?

That the customer service culture no longer exists - takes 23 days to respond to a ticket

The featureset is outdated compared to the competition and its way overpriced now Review collected by and hosted on G2.com.

What problems is MindMeister solving and how is that benefiting you?

No using it anymore, I went to Miro Review collected by and hosted on G2.com.