# MedTrainer Reviews **Vendor:** MedTrainer **Category:** [Healthcare Compliance Software](https://www.g2.com/categories/healthcare-compliance) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About MedTrainer MedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. A healthcare learning management system, credentialing, policy management, and incident reporting are in a single, cloud-based system to help organizations onboard employees faster, stay audit-ready, drive operational efficiencies, and maximize revenue. MedTrainer's customer support team answers 95% of calls within the first two rings and support requests are resolved within an hour. Healthcare Learning Management System (LMS) MedTrainer's course library includes nearly 1,000 healthcare-specific trainings that meet requirements from CMS, OCR (HIPAA), HRSA, OSHA, and most accrediting bodies. Healthcare Compliance Software MedTrainer offers the only full-cycle policy management solution built for healthcare. Within the same platform, you can create or edit documents, send them for approval, track versions, collect multiple electronic signatures, track acknowledgments, and more. Healthcare Credentialing Software Manage provider document collection, primary source verifications, enrollment, and privileging in MedTrainer. Automated exclusions monitoring and license verification eliminate manual work. Proven enrollment workflows and dashboards help you to get providers in front of patients faster. Plus customizable reporting provides much-needed visibility. ## MedTrainer Pros & Cons **What users like:** - Users value the **ease of use** of MedTrainer, praising its intuitive design and effective support for training management. (10 reviews) - Users value the **efficient tracking** MedTrainer provides, making onboarding and OSHA item management simpler and organized. (7 reviews) - Users value the **easy setup** of MedTrainer, enabling quick access to training and smooth navigation for staff. (6 reviews) - Users praise the **responsive customer support** of MedTrainer, providing immediate assistance and guidance for smooth operation. (5 reviews) - Users find the **implementation ease** of MedTrainer exceptional, streamlining onboarding and training processes effortlessly. (4 reviews) - Users value the **comprehensive education library** of MedTrainer, which enhances training and onboarding efficiency for employees. (4 reviews) - Users value the **responsive training and outstanding customer service** provided by MedTrainer, enhancing their compliance experience. (4 reviews) - Staff Professionalism (3 reviews) - Communication (2 reviews) - Intuitive (2 reviews) **What users dislike:** - Users find the **learning curve steep** , as building the system and navigating trainings can be time-consuming. (2 reviews) - Users find MedTrainer **not intuitive** , struggling with class navigation and locating specific incident reports effectively. (2 reviews) - Users face **enrollment issues** due to delays in processing requests through the development team, impacting their experience. (1 reviews) - Users find MedTrainer to be **expensive** due to additional fees for integration, impacting overall affordability. (1 reviews) ## MedTrainer Reviews ### 1. Great System **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer H. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** I love that I can assign my staff education that they need to complete for compliance, and I love that I can also assign them policies that need to be reviewed and signed on a yearly basis. It takes the hassle out of having to track down people to get them to sign a paper copy. We also use it to track our expiration dates on medications and supplies, which it isn't intended for but it works for us and allows us to save on having another program to track those things. **What do you dislike about MedTrainer?** I do wish they had a better tracking program to track expiration dates of supplies and medications. Again I realize it wasn't built or intended for this use, and we have been able to make it suit our needs, but I think this would be another great option to integrate into your platform. Previously we had used accurate accreditation, which was a great program for tracking of expiration dates, but didn't offer us the other things that MedTrainer does. Being a small, single physician practice, we have to save costs where we can. **What problems is MedTrainer solving and how is that benefiting you?** Compliance with education Tracking of Provider Credentials, education, certifications, etc. Tracking of staff certifications, license expirations, etc. Policy Management Having the ability to have all of our education in one spot, where it tracks completion, etc is a huge benefit and makes it so we don't have to schedule a specific day to do inservices with education and policy review. **Official Response from Isabela Brown:** > We recognize the effort you've put into adapting MedTrainer for your specific needs, even though it wasn't originally intended for tracking expiration dates of supplies and medications. We truly value your suggestion for this feature and want you to know that our product development team is carefully considering it for future enhancements. Your insights are incredibly important to us as we continuously work to make MedTrainer even better for all our users. ### 2. All in one Assistance **Rating:** 4.0/5.0 stars **Reviewed by:** Kari B. | Clinic Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** I like the ability to chose the different training sessions for our staff and have them automatically resend out when they are due again. This way I don't need to remember everyone. I like using the incident report as well. **What do you dislike about MedTrainer?** It would be nice if Medtrainer had premade bundles for OSHA/HIPAA, instead of us needing to pick them manually. Some of the trainings get to a little long, if we could shorten them up that would be great. **What problems is MedTrainer solving and how is that benefiting you?** A good spot for our OSHA/HIPAA training and incident reports and SDS all in one spot **Official Response from Isabela Brown:** > We appreciate your suggestion regarding premade bundles for OSHA/HIPAA training. We want to inform you that MedTrainer does offer state-specific course bundles that include relevant OSHA and HIPAA courses inside the learning platform. We encourage you to reach out to your Customer Success Manager who can provide more details and guide you through the available options. We are also actively working on optimizing our training content to ensure it remains engaging and effective. ### 3. User Friendly Platform with Consistent Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Danyel H. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** I like that the platform is fairly simple to use. I know that I have not yet accessed all the features available, but I am excited to learn more. I appreciate the way that MedTrainer is consistently improving the platform as well! Our employees are able to navigate it easily and complete their required trainings quickly. I love that I can email customer service and get a response within 24 hours! **What do you dislike about MedTrainer?** So far, I haven't yet found anything that I dislike! **What problems is MedTrainer solving and how is that benefiting you?** Employee training across multiple locations, able to access virtually **Official Response from Isabela Brown:** > We're thrilled you find MedTrainer simple to use and are excited to explore more features. It's fantastic to know your employees navigate it easily and complete trainings quickly. We're also very glad you appreciate our customer service response time and our drive for continuous improvement. Thank you for the positive review! ### 4. Always great to learn **Rating:** 3.5/5.0 stars **Reviewed by:** Todd T. | Practice Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** Its an easy application to use. Its easy to find in our home page. **What do you dislike about MedTrainer?** Its hard to determine if the class is to be read or if the system is going to read it to you. Also when you finish the class it its hard to end the class in regards to where it the finsh button or do you just x out. **What problems is MedTrainer solving and how is that benefiting you?** All the training is in one spot and easy to assign and use. **Official Response from Isabela Brown:** > We truly appreciate you bringing this to our attention. It can definitely be confusing to figure out if a course will be read to you or if you need to read it yourself, and we understand your frustration. We're actively exploring ways to make this clearer within the courses. To finish the course, simply close the tab to receive your course certification. Thanks again for helping us make MedTrainer better. ### 5. Used as a corporate training and document repository **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen B. | ASC Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** Easy, central place to monitor completed training and to ensure documents are filed correctly. It was easy to transition from our previous product and was intuitive to our users. **What do you dislike about MedTrainer?** Any changes in the background can have unforeseen impacts on the user. **What problems is MedTrainer solving and how is that benefiting you?** MedTrainer helps us to have a central repository for all of our corporate policies, our risk management documents and for staff training via online modules. ### 6. The system has helped our organization streamline incident reporting and tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Yolanda C. | Director of Nursing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** Removed some manual tracking and allows for a consistent method to track various OSHA items **What do you dislike about MedTrainer?** It has taken quite a bit of time to build the system to do what we need. Incident panel filtering could be improved by allowing users to create their "favorite" setting/view. **What problems is MedTrainer solving and how is that benefiting you?** Med Trainer has removed several manual tracking processes and streamlined medical and dental processes and some training **Official Response from Isabela Brown:** > Thank you for sharing your customization experience and patience. We understand tailoring the system takes time and appreciate your dedication. Your suggestion regarding incident panel filtering and saved views is valuable and has been shared with our product team. Your feedback is essential to improving MedTrainer. ### 7. All-Encompassing Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly H. | Director of Quality & Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** I like MedTrainer's abilities to house several functions that are necessary for a compliance program in one location and reduces a lot of manual work for me. **What do you dislike about MedTrainer?** I can't think of anything that may just be a result of me spending more time in the module. **What problems is MedTrainer solving and how is that benefiting you?** Manual processes and reporting. Saves me a lot of time and eliminates the risk of forgetting something. **Official Response from Isabela Brown:** > We appreciate your positive feedback regarding MedTrainer's ability to centralize compliance functions and reduce manual work. It's great to hear that you find value in this aspect of our platform. We are always striving to enhance user experience and appreciate your insights. ### 8. There were things that needed to be in place prior to going live. **Rating:** 2.5/5.0 stars **Reviewed by:** Christie B. | QAQI Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about MedTrainer?** Everything is in one place. Learning platform keeps track of employees just not in the correct time frame. **What do you dislike about MedTrainer?** Everything has to go to the development team and a delay in getting things needed. **What problems is MedTrainer solving and how is that benefiting you?** Everything that has been asked for has been sent to the development team without a resolution or the resolution date is far in the future **Official Response from Isabela Brown:** > We understand your frustration with the development process and the time it can take to see the changes you need. Please know that we have dedicated teams working hard to continuously improve MedTrainer, and we are committed to making those improvements efficiently and with the highest quality in mind. We really appreciate your patience as we work to make MedTrainer the best it can be for you. ### 9. MedTrainer Review **Rating:** 3.0/5.0 stars **Reviewed by:** Desiree C. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** MedTrainer keeps training documents and tracking in one place. It has made the onboarding process easier and more efficient. **What do you dislike about MedTrainer?** It's not very intuitive. Looking for specific incident reports has not been very user friendly. **What problems is MedTrainer solving and how is that benefiting you?** It has made it much easier to track annual and new hire trainings. It's streamlined the process for employee incidents. **Official Response from Isabela Brown:** > We understand your concern about the intuitiveness of the platform, specifically regarding incident reports. To help you locate specific incident reports more easily, please note that you can search by the incident report number. Additionally, within the incident reporting section, you can filter each column to further refine your search and find the information you need more efficiently. We are continuously working to improve the user experience and appreciate your input. ### 10. I manage a staff of over 30 and Medtrainer has made the training process smooth. **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa G. | Service Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** I like the reports I can run, the layout of the courses, and the updates given per department **What do you dislike about MedTrainer?** I believe the reports could be slightly more user friendly. **What problems is MedTrainer solving and how is that benefiting you?** Keeping up with compliance for our licenses like DCF, CARF etc. It's allowing us to ensure we're up to speed, company wide. **Official Response from Isabela Brown:** > It is awesome to hear that you find the reports, course layout, and department updates beneficial. Your input is highly valued. We are actively addressing the matter of improving the user-friendliness of the reports. Furthermore, we are delighted that MedTrainer is facilitating compliance with licensing requirements and fostering connectivity within your organization. It is encouraging to know that it is meeting your needs effectively. ### 11. Streamlined and Effective Credentialing Program **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita T. | Credentialing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about MedTrainer?** The ease of use is just a dream to work with. I was able to set up all of our groups and employees without complications or needing to check their detailed training pack or ask the support team to help. On any areas for insurances or validations that I was uncertain of the support staff responded immediately and we were back on track, all my questions were guided in a meeting and I was supplied with an email breakdown, incase I forgot elements, we had discussed. I've worked on other systems and none can compete with the streamline of this system. **What do you dislike about MedTrainer?** I'd like if they would change some wording of the drop down menu. For example , I'd like my credentialers and providers not to all be in the same section under employees, would be nice if they were separate. **What problems is MedTrainer solving and how is that benefiting you?** streamlining our work of enrollment and provider management ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Dentist, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** Ease of use and keeps track of the dates of certificates **What do you dislike about MedTrainer?** None. MT does what it’s designed to do which is to keep us up to date on our training. **What problems is MedTrainer solving and how is that benefiting you?** We need to complete periodic training modules and MT provides this service. **Official Response from Isabela Brown:** > We appreciate your feedback highlighting MedTrainer's ease of use and certificate tracking. It's great to hear the platform effectively keeps you updated with your training needs and fulfills its intended purpose. Thank you for acknowledging the value it provides your organization. ### 13. MedTrainer Review **Rating:** 4.5/5.0 stars **Reviewed by:** Killashandra J. | Patient Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about MedTrainer?** MedTrainer is great for our required training for accredidations. I like how easy it is to assign trainings to the entire staff. It is easy to use and the course library is extensive. The implementation set up was easy and the provided training was great. **What do you dislike about MedTrainer?** I haven't used MedTrainer for long, so I'm not sure about dislikes yet. **What problems is MedTrainer solving and how is that benefiting you?** MedTrainer is helping us streamline our training and keep the required trainings tracked and in one place. We are also hopeful that it will make our credentialing process much easier for both our credentialing officer and our providers. ### 14. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca L. | Nurse Practitioner, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about MedTrainer?** Ease of use; no issues with our monthly competency trainings; everything downloads appropriately **What do you dislike about MedTrainer?** I dont think I've had any issues with MedTrainer that makes me dislike it. **What problems is MedTrainer solving and how is that benefiting you?** Improve compliance training every month **Official Response from Isabela Brown:** > We are pleased to hear that you find MedTrainer easy to use and that your monthly trainings are progressing smoothly. Your feedback that you have not encountered any issues is greatly appreciated, as we strive to ensure a seamless experience. We are dedicated to providing reliable functionality, and this positive acknowledgment is very encouraging. Thank you for sharing your feedback. ### 15. Positive feedback on QI and Compliance by Med Trainer **Rating:** 5.0/5.0 stars **Reviewed by:** Florentina R. | Quality Director RN, I also do Risk Management, Infection Control, Employee Health and Credentialing., Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MedTrainer?** How easy it is to manuever around it. Older employees still tend to use paper forms. Younger/newer employees are more computer knowledgeable. When I myself have had trouble, all I do is make one phone call and they help me solve my problem. **What do you dislike about MedTrainer?** I don't really dislike anything about med trainer. **What problems is MedTrainer solving and how is that benefiting you?** When I first started working there were a lot of incident reports on paper. **Official Response from Isabela Brown:** > It's great to hear you find MedTrainer easy to navigate and that our support team is helpful when you have questions. We're thrilled you don't have any dislikes! Thank you for sharing your positive experience and we are always here to help. ### 16. Very happy with services **Rating:** 5.0/5.0 stars **Reviewed by:** Jake A. | Franchise Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about MedTrainer?** The customer service with Medtrainer has been outstanding. Quick and reliable. Any questions have been answered promptly. The training is easy to guide through. It has helped me get on track for future use. **What do you dislike about MedTrainer?** I have no complaints regarding Medtrainer. **What problems is MedTrainer solving and how is that benefiting you?** Medtrainer is helping train my employees properly. ### 17. I use MedTrainer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about MedTrainer?** I like that I can learn about a variety of tasks and skills. **What do you dislike about MedTrainer?** I would like it if there were more operational trainings. **What problems is MedTrainer solving and how is that benefiting you?** I wouldn't say that it's solving problems. **Official Response from Isabela Brown:** > We appreciate you highlighting the variety of tasks and skills you can learn on MedTrainer. We've noted your suggestion for more operational training and are always looking for ways to expand our course library. We understand that MedTrainer might not currently be solving all your problems, but we hope it continues to be a valuable resource for your learning needs. ### 18. good communication but has a lot of bugs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** The communication with our medtrainer team **What do you dislike about MedTrainer?** the bugs and issues that arise with the bugs **What problems is MedTrainer solving and how is that benefiting you?** They added Maryland to the credentialing which helps. they are pretty fast at solving most issues. **Official Response from Isabela Brown:** > Thank you for your valuable feedback! We're so glad you're happy with the new features we've rolled out – that's wonderful to hear! We have added many more State Licensure verifications to our portal. We also want to sincerely apologize for the bugs you've experienced. We know how frustrating that can be, and please know that addressing these issues is a top priority for us. We're investing heavily in refining the system to ensure a smoother, more reliable experience for all our users. Your continued support means a lot as we work towards making our system even better. ### 19. Most Comprehensive OSHA Training **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Director of Nursing, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about MedTrainer?** Numerous classes for OSHA compliance. Easy to navigate the system. **What do you dislike about MedTrainer?** Could add more NY based classes for compliance for NYS nurses. **What problems is MedTrainer solving and how is that benefiting you?** The program has a wide variety of classes which are OSHA compliant. I really like the fact that I can assign clinical staff as well as non clinical staff with the specific courses they need. ### 20. Great Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Megan B. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about MedTrainer?** Ricardo was so very helpful! Gameday Men's Health is the fastest growing Men's Health Clinic in the US and they were well equipped to help us and get us up an running. The MedTrainer platform is very easy to use but if you ever get stuck I would just email Ricardo and he was quick and super helpful! **What do you dislike about MedTrainer?** Gosh, I am not sure I have a "negative" comment. I would say if you are technically challenged it could be a little difficult to use but don't worry! They have a great staff that will help you in every way. **What problems is MedTrainer solving and how is that benefiting you?** keeping the staff compliant ### 21. Excellent Compliance and Onboarding platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about MedTrainer?** MedTrainre was most helpful with getting us up to date Compliant with all things in a very quick and easy way. Implementation took no time at all and trainings were set out same day. **What do you dislike about MedTrainer?** Finding the best training as there are so many to choose from. **What problems is MedTrainer solving and how is that benefiting you?** HR of one, allows for more time working on other projects, while this keeps track of all the important compliance and credentialing dates. ### 22. Great Training App **Rating:** 4.5/5.0 stars **Reviewed by:** Tomas Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about MedTrainer?** All in one system. A whloe Compliance App for my practice. **What do you dislike about MedTrainer?** The system not autopopulalte credits to CE. **What problems is MedTrainer solving and how is that benefiting you?** Training my staff and keeping safety compliance sheet organized. ### 23. These guyys are awesome. **Rating:** 4.0/5.0 stars **Reviewed by:** Brock B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MedTrainer?** All my training modules in one convenient easy to track location **What do you dislike about MedTrainer?** nothing yet. :) So far soo gooood so nooo complaints. **What problems is MedTrainer solving and how is that benefiting you?** helping to have everything in one place and ensure staff are properly trained. ### 24. Great resource and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Ray C. | Franchise Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about MedTrainer?** Ease of use. I was able to set up all of our employees with the required training. I did run in to one problem but the support staff responded immediately and we were back on track. **What do you dislike about MedTrainer?** I haven't encountered anything that I didn't like about MedTrainer. **What problems is MedTrainer solving and how is that benefiting you?** No problems, this is a requirement. ### 25. Easy and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about MedTrainer?** Medtrainer makes handling all the annoying HR type training courses much easier to handle. Their support team is responsive and helpful! **What do you dislike about MedTrainer?** I have no complaints about using Medtrainer. **What problems is MedTrainer solving and how is that benefiting you?** Medtrainer is useful for me to make sure my staff has all their compliance complete. ### 26. Comprehensive Training and Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about MedTrainer?** Ed Martinez is great. Very responsive. Easy to track OSHA compliance solution. **What do you dislike about MedTrainer?** MedTrainer charges a fee to integrate with ADP. **What problems is MedTrainer solving and how is that benefiting you?** Solves the need to Train, Track and document training for employees. ### 27. Basic LMS that does what it needs to. **Rating:** 3.0/5.0 stars **Reviewed by:** Jonathan C. | DIrector of Information Systems and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about MedTrainer?** MedTrainer is simple to use, and meets our basic compliance requirements. This is used for our annual compliance training program and built in reporting helps to identify who needs to complete segments. **What do you dislike about MedTrainer?** The catalog is limited to generic business skills and the UI for building our own content is not intuitive. **What problems is MedTrainer solving and how is that benefiting you?** Annual training and compliance records related to training and onboarding skills. ### 28. A Streamlined Solution for Efficient Onboarding and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about MedTrainer?** Medtrainer has been a game-changer for our organization, simplifying our onboarding procedures, including HR documents, the employee handbook, and the I-9 form. Its seamless customization allows us to meet audit and regulatory requirements effortlessly. This program's centralization feature has been a boon for our multi-faceted business, bringing everything together in one location and improving overall coordination. What sets Medtrainer apart is its high level of customization, adapting to the unique needs of each business. It has become an indispensable tool in ensuring compliance, streamlining onboarding, and fostering a more connected and knowledgeable team. Highly recommended for businesses looking to simplify complex processes and centralize their operations! **What do you dislike about MedTrainer?** I wish they offered more courses with CE credit for pharmacists **What problems is MedTrainer solving and how is that benefiting you?** It helped to centralize our trainings and compliance to one location. With multiple businesses and large number of employees, MedTrainer has allowed us to keep up in an efficient manner. ### 29. Do not Recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about MedTrainer?** Support replies rapidly (80% of the time, other times it takes months, even with follow up). Has a good education library for workers. **What do you dislike about MedTrainer?** Not intuitive for users. A lot of glitching when assigning trainings. Some trainings do not work well, causing a lot of issues for users. Certificates/trainings not going through as completed. Had so many issues over the past year and a half, felt like a guinea pig for a new system. The Training: CMS - Combating Medicare Parts C and D Fraud, Waste, and Abuse creates a lot of issues. **What problems is MedTrainer solving and how is that benefiting you?** Credentialing and being up to date on trainings. ### 30. Easy Staff Education!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about MedTrainer?** Medtrainer has made our staff continuing education and training easy and organized. As an adminstrator it has made implementing the courses for the staff stress free! We love the number of courses and features it has to offer to keep the material interesting for staff. This program was an easy integration into our office and I would recommend to any office that deals with annual edication for their staff. **What do you dislike about MedTrainer?** After our initial set up and course package selection I wish the program would just select or suggest the next class to be completed. (Lazy on administrator part) **What problems is MedTrainer solving and how is that benefiting you?** We struggled with finding educational course to fit the needs of our accrediation process. Medtrainer gave us a stress free program to assign courses, track progress and keep everything organized! ### 31. MedTrainer is pretty easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Vivian E. | Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** The courses are easy to see and assign. It is pretty intuitive and requires little training. It is up to date with current healthcare standards and if it is not, they are good about accepting feedback for our recommended changes. **What do you dislike about MedTrainer?** The document center or incident reporting is not designed effectively. You can't assign a person to multiple sites, which makes incident location reporting inaccurate. It is not the best system and would recommend, if you have the funding to purchase MedTrainer for e-training and find another platform for incident reporting. **What problems is MedTrainer solving and how is that benefiting you?** MedTrainer is provideing e-training that is up to date on current healthcare standards and the training courses change year to year. ### 32. They have the largest catalog of training videos **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia K. | Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about MedTrainer?** Their attention to detail. They have such a wonderful catalog of videos and, as the administrator, it is easy to use. I have a small office, and still find it diffucult to keep up with all the necessary yearly training. I have found that MedTrainer can eleviate some of the stress with their educational videos. **What do you dislike about MedTrainer?** Cost, for an Ob/Gyn office is a factor. As many are aware, the margins are small and budgets are tight. We are "lumped" in with every medical practice and the cost is an issue. **What problems is MedTrainer solving and how is that benefiting you?** I have just viewed and presented to the staff the class on active shooter, and it was well done. ### 33. Supporting Our Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor A. | Help Desk Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** MedTrainer makes it easy for our organization to assign courses that we know that we can trust to cover the information they will need. Working in healthcare, we need to ensure our staff make it through our Orientation phase learning what they need to know about safety and HIPAA, and MedTrainer makes that a breeze. **What do you dislike about MedTrainer?** I have yet to find a downside to MedTrainer in my usage of it as a Support Admin for our organization. **What problems is MedTrainer solving and how is that benefiting you?** MedTrainer teaches our new staff the basics of safety and HIPAA privacy laws, which are critical in a patient care environment. ### 34. Great user experience and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** kristina d. | Chief Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about MedTrainer?** Easy for my staff to use. A wide variety of training courses to pick from. Monthly exclusion checks. Helpful in onboarding staff. Keeping track of credentialing providers. Medtrainer has always responded quickly to any issues or concerns that I was having **What do you dislike about MedTrainer?** n/a. overall my experience has been great and wholehearedly recommend them to anyone **What problems is MedTrainer solving and how is that benefiting you?** Exclusion checks were such a weight lifted off of my shoulders. We have a huge organization, 300 plus employees and manual exclusion checks were very time-consuming. Medtrainer is the perfect solution! ### 35. Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about MedTrainer?** The staff members in each department are knowledgable of the product and more than willing to help. The response time is great. The platform is intuitive. I like that you can upload and implement your own training to the platform and track completion. **What do you dislike about MedTrainer?** The limited file format accepted when uploading company trainings. You can't bulk select completed certificates to download from the employee center. Does not have an open API to integrate with BambooHR platform. **What problems is MedTrainer solving and how is that benefiting you?** The staff finds it intuitive to use. It serves as a compliance source of truth. ### 36. A great all in one clinical practice tool **Rating:** 5.0/5.0 stars **Reviewed by:** Charles W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about MedTrainer?** Its abundent amount of compliance and practice education tools **What do you dislike about MedTrainer?** The lenghty time it takes for custome course creation and publication. **What problems is MedTrainer solving and how is that benefiting you?** Trackable and consoladated team member education. Give us the ability to streamline onboarding, say up to date on education al changes quickly and easily ### 37. Easy and organized **Rating:** 4.5/5.0 stars **Reviewed by:** Katie O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about MedTrainer?** simple to create bundles for students and new hires. I like the ability to author courses as well. **What do you dislike about MedTrainer?** Would like a little more ambulatory surgery center and eye specific education. **What problems is MedTrainer solving and how is that benefiting you?** OIG checks and SDS management as well as required annual education for staff ### 38. It is a good system, but it does get political in some of their training. **Rating:** 4.0/5.0 stars **Reviewed by:** C b. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about MedTrainer?** I like that I can go to the sebsite and see what classes need to be done by my employees and how much of each class has been finished. **What do you dislike about MedTrainer?** I do not need the political over tones. Saving batteries and recycling does not apply to every office and Medtrainer is very focused on Callifornia priorities. Not everyone wants to be "woke". Some of us want to servive and meet local requirements. **What problems is MedTrainer solving and how is that benefiting you?** It keeps most of the training on the same platform. ### 39. Fantastic product **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about MedTrainer?** Ease of use, relevent trainings for my different staff types, easy to implement and I have always had great customer support. **What do you dislike about MedTrainer?** How I cannot get past this part of survey **What problems is MedTrainer solving and how is that benefiting you?** Mkaes compliance training easy, less worry of non-compliance ### 40. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about MedTrainer?** I have been using Medtrainer for over a year and I must say it has been a fantastic experience overall. The user interface is clean and intuitive, making it easy to navigate through various features. The platform offers a wide range of functionalities that cater to the medical industry , and I appreciate the attention to detail in every aspect. Whether it's credentialing or risk management , I've found the tools to be incredibly useful and efficient. **What do you dislike about MedTrainer?** Overall, I highly recommend Medtrainer to anyone looking for a reliable and feature-rich solution. It has certainly streamlined my workflow, and I look forward to continued use in the future. **What problems is MedTrainer solving and how is that benefiting you?** risk managament-FTCA deemed ### 41. Good content, a little dated navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Michele S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** Content is good and thorough, easy to navigate; I like the feature allowing us to create our own training modules from Powerpoints or other existing content. **What do you dislike about MedTrainer?** Support can be slow in responding; sometimes the content is not "leveled" for the audience - meaning too detailed for some roles. Reporting is not strong suit. **What problems is MedTrainer solving and how is that benefiting you?** Content for mandatory training (new hire and annual) and tracking ### 42. Platform is very fairly easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about MedTrainer?** You are able to have your employees stay up to date on compliance training. Plus it's very easy to assign and add new employees to the dashboard. **What do you dislike about MedTrainer?** What I dislike the most is that you must keep sending employees reminders to complete their tasks. I'm sure there is a way to send reminders to their supervisors only, but I haven't figured that part out. I would recommend that medtrainer put out or allow their clients to access a video library for training on adding futures or just general use. **What problems is MedTrainer solving and how is that benefiting you?** usability to provide training for our whole agency ### 43. Great product that solves problems for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** All of our training is stored in one location. Lots of automation that ensures education and licensing stays current. **What do you dislike about MedTrainer?** Occasionally response time can be an issue. However, when researching it was more of a network issue than a MedTrainer issue. **What problems is MedTrainer solving and how is that benefiting you?** Storage or critical licensing documents and automated processes that help us remain current and compliant. ### 44. Our office experience **Rating:** 4.5/5.0 stars **Reviewed by:** Karla T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about MedTrainer?** The modules are very complete and the test are challenging. **What do you dislike about MedTrainer?** We have had good experiences so far. At one point we had a billing issue and thankfully we were able to fix it. **What problems is MedTrainer solving and how is that benefiting you?** With medtrainer we are in compliance with the requirements for annual visits from the health department and all other entities. ### 45. Medtrainer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Amy K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** The ability to quickly dessiminate policies and have staff acknowledge receipt. **What do you dislike about MedTrainer?** I have no complaints at present. We probably could use some optimization to make sure we are utilizing all of the features as it has been a while, but no complaints. **What problems is MedTrainer solving and how is that benefiting you?** Quickly assign and complete compliance training and education. ### 46. Best In The Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** MedTrainer allows me to customize training/learning to an individual or assign multiple courses to a group. This is helpful when training larger crowds but also versatile enough to send specific training to an individual. You can customize it to your needs and the process is simple! **What do you dislike about MedTrainer?** The only dislike about Medtrainer is having to verify a policy change. It is not a deal breaker but a step I have to remember to do. **What problems is MedTrainer solving and how is that benefiting you?** Training, credentialing, compliance and risk management. MedTrainer has it all! ### 47. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** kelly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about MedTrainer?** Helps me to stay organized and stays current with education modules. Great customer support. **What do you dislike about MedTrainer?** Nothing to dislike. My only suggestion is to add more AORN modules for education for ambulatory surgery. **What problems is MedTrainer solving and how is that benefiting you?** Required education compliance and reminders about expiring licenses. ### 48. New subscriber beware **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about MedTrainer?** I want to make any company about to do business with MEdtrainer beware of their contract. After years of working with Medtrainer , our company was forced to downsize after COVID and eventually had to close. I first contacted Medtrainer to make an adjustment to the number of users. However, they refused to make any changes . The contract auto-renews; therefore, when I would call to cancel, they would tell me I was under contract for another 2 years. I have requested that they adjust the number of users since we were a small company and went from 11 users to 2; however, they have refused to help,after a month of pleading with them, they only adjusted it to 10 users , as if that was much help. Now or company is no longer in business. I have tried to cancel with them but they want to keep me under contract for 10 users until 2024 . This is not a way to treat a customer that has been with a company for years. I want to inform anyone that is considering this company to be very careful with the terms. **What do you dislike about MedTrainer?** They are unwilling to work with a customer's needs. **What problems is MedTrainer solving and how is that benefiting you?** None ### 49. Medtrainer is great for ASC's **Rating:** 5.0/5.0 stars **Reviewed by:** J K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about MedTrainer?** Medtrainer has great flexibility for use for education. **What do you dislike about MedTrainer?** Would like easier IFU, support can be lacking at times. **What problems is MedTrainer solving and how is that benefiting you?** Over excellent platform for education for overall regulatory compliance ### 50. Easy for staff education **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about MedTrainer?** The courses are easy to find and assign. It is up to date. **What do you dislike about MedTrainer?** The document center is not user friendly. **What problems is MedTrainer solving and how is that benefiting you?** Makes new staff onboarding training easy. Streamlines staff education. ## MedTrainer Discussions - [What is MedTrainer used for?](https://www.g2.com/discussions/what-is-medtrainer-used-for) - 1 comment - [View MedTrainer pricing details and edition comparison](https://www.g2.com/products/medtrainer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+05%3A58%3A48+-0500&secure%5Bsession_id%5D=6e37a5cf-6da5-471c-90ef-32ad6659413c&secure%5Btoken%5D=8a20dda08974b27697f48838d5e88913a70d9c58c163cd31c5ebf779835c8a68&format=llm_user) ## MedTrainer Integrations - [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## MedTrainer Features **Workflow Automation** - Contract Management - Health Care Credentialing - Workflow Management - Health Care Credentialing - Database Management - Health Care Credentialing - User Authorization - Health Care Credentialing **Maintenance of Compliance** - HIPAA Compliance - Employee Training - Policy Management - Auditing & Risk Assessment - BAA Management - Document Management System - Incident Management - Measures Management **Support** - Compliance - Healthcare Risk Management - Templates - Healthcare Risk Management - Education - Healthcare Risk Management **Network Management** - Credentialing - Claims Management - Notifications - Inter-Systems Communication **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting **Compliance** - Facility Management - Health Care Credentialing - Facility Compliance Management - Health Care Credentialing - Industry Compliance Management - Health Care Credentialing **Data Management** - Incident Management - Healthcare Risk Management - Report Generation - Healthcare Risk Management - Data Collection - Healthcare Risk Management **Data Management** - Insights - Data Reconciliation - Master Data Management - System of Record **Verification** - Provider Database Collection - Health Care Credentialing - Privileging - Health Care Credentialing - Commitee Review - Health Care Credentialing **Document Management** - Credentialing e-Documentation - Health Care Credentialing - Document Database - Health Care Credentialing - Information Audit - Health Care Credentialing ## Top MedTrainer Alternatives - [Relias Platform](https://www.g2.com/products/relias-platform/reviews) - 3.9/5.0 (361 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (724 reviews) - [Healthicity Compliance Manager](https://www.g2.com/products/healthicity-compliance-manager/reviews) - 4.3/5.0 (33 reviews)