SE
Samuel E.
Finance Operations Manager
Mid-Market (51-1000 emp.)
"Medius AP Automation"
4.5/5
What do you like best about Medius?

Capture is very intuitive - no more manual processing of invoices!

invoice coding is detailed and sophisticated and can learn from historic coding.

Audit trail of comments on invoices ensures we can chase up individuals to progress invoices. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Dashboards could be more user friendly.

Reporting function for multiple legal entities is not perfect.

Delegation downwards doesn't work perfectly.

Labels is the tool used to track different invoices but I think there are better ways of tracking invoices and it's difficult to view invoices by labels in Medius. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

Hi Samuel - We're so pleased you're benefitting from the automation and machine learning technology that makes Medius best-in-class. Your suggestions for future improvement are very valuable and I'll be sure to inform our product team. Thank you for taking the time to post your review!

Lukas D.
LD
Lukas D.
Finance Operations Specialist
Mid-Market (51-1000 emp.)
"Intuitive and easy to navigate"
4.5/5
What do you like best about Medius?

The best parts of Medius is the fact that capture and AP automation are on the same platform unlike most other software. It makes the whole experience flow much better and it feels like we have better control. Review collected by and hosted on G2.com.

What do you dislike about Medius?

There are occasional bugs in Medius which can be annoying however the biggest downside is the fact that invoices get locked by a user who is viewing it. This causes many delays for us and it seems like a very old-fashioned way for a system to work. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

Hi Lukas-

By automating the AP process, Medius helps many companies like yours save time and money. We’re glad you’re experiencing these benefits and we appreciate your sharing the info. Our product team is always eager to receive suggestions – I’ll pass along your comments. Thanks for posting your review!

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Good, but not as user friendly as I would wish - and develops slowly"
3.5/5
What do you like best about Medius?

It's cloud based, which is super. Pretty user friendly for the authorizers. A pleasant interface. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Some examples: Medius Capture doesn't have the same short commands as AP Automation. You can't search for users in the field for reference, or cost places. That would have helped us A LOT, and I can't really see why it shouldn't work.

Medius AP Automation: The way you need to set up accrual templates. Why can't I just click which account and then period? Why do I need to set up a template for each account and time span? That's ridiculous.

If I do an advanced search and click an invoice in the list and then handle that invoice - afterwards, I get sent back to my inbox, but I want to go back to the search I just did. Small thing, but still annoying.

Also, advanced search still needs some more love to make it more user friendly. Review collected by and hosted on G2.com.

Jan L.
JL
Jan L.
Utvecklingschef - finans
Enterprise (> 1000 emp.)
"Time and cost saving journey with Medius"
5/5
What do you like best about Medius?

Medius is robust and evolving and takes care of all of our incoming invoices at a fast pace, Medius function well and we have noticed time and cost-saving factors. Continuous improvements of functionality are also a key factor that assures us that the product will have a long lifetime. Review collected by and hosted on G2.com.

What do you dislike about Medius?

UX could be updated in some cases, but this is not a big issue. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

Hi Jan - We're thrilled to hear that Medius has increased efficiency, saved time and reduced costs for your company! If you care to discuss any suggestions on improving customer UX, don't hesitate to mention this to your Account Manager. Thank you for taking the time to post your comments.

JC
Joana C.
Accounts Payable Specialist
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Medius?

Medius reads all the information on the invoice 90% of times in a correct away Review collected by and hosted on G2.com.

What do you dislike about Medius?

That sometimes there are updates on work hours Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

Hi Joana - Yes . . . time management is the key! I'm so glad Medius is helping you and your team work more efficiently. I hope you continue to benefit from our solution and sincerely appreciate your insights.

Verified User in Newspapers
AN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"We are currently experiencing service issues with new releases on the Web3 system"
3.5/5
What do you like best about Medius?

Friendly personal touches. Able to reach out to account manager. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Whilst we have a good relationship with our account manager, I think sometimes we only get half a story. We are struggling with a current release that has entered 150+ days in the release cycle. Very disappointed to here the release plan was fanricated. Not sure this should be being shared with customers.

Also, vaping on a client call is not a good look. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

I'm so sorry to hear about these issues. I've reviewed your comments with our account management, customer success, and product teams. This is certainly not the experience we expect for our customers, and we would like to work with you to resolve any problems. May I suggest that you contact me? My email is: alice.aquilino@medius.com. Thank you.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"User friendly controlled system"
4.5/5
What do you like best about Medius?

The system is user-friendly and easy to find your way around, see needed details, or ask for more information.

The system reduce the workload, improved our controls and allowed us to chase in a better way and obtain supplier credit notes. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Some of the upgrades require you to use external consultants' time to be able to continue working on the system as they need to adjust customizations. In my mind this should be included in the yearly fee we are paying.

No easy way yo upload xml invoices without using consultants' time to implement each supplier separately. Review collected by and hosted on G2.com.

Response from Alice Aquilino of Medius

We're extremely pleased to learn that Medius reduces the workload and improves processes for your team. We hope you continue to benefit from the solution, and we greatly appreciate your comments.

Verified User in Sporting Goods
US
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)
"Quick to learn and easy to use"
3/5
What do you like best about Medius?

It's very easy to use. The auto-fill in capture works almost perfectly which saves u a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Medius?

In the dashboard when I search for a specific supplier to see all their invoices, it is not clear what the status is because it only say 'archived'. Many times there are invoices that we deleted and they appear in the list (which is ok) but it woud be nice to see the actual status in another column. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Review of Medius"
4.5/5
What do you like best about Medius?

The product has perfromed much better than my previous experience with Concur and integrates nicely with D365. Review collected by and hosted on G2.com.

What do you dislike about Medius?

Would be nice to easily review what I have approved, forwarded or sent an email as a question. I.e. recent activities. Review collected by and hosted on G2.com.

SS
Shibani S.
Manager IT Finance
Mid-Market (51-1000 emp.)
"Excellent product for the AP team."
4.5/5
What do you like best about Medius?

The flow of data from Medius to sap. Our AP team is delighted with the product. Review collected by and hosted on G2.com.

What do you dislike about Medius?

I don't see any issues. I see that the product is very beneficial to RCP Review collected by and hosted on G2.com.