---
title: MediaValet Reviews
meta_title: 'MediaValet Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 397 reviews by the users' company size, role or industry
  to find out how MediaValet works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 397
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# MediaValet Reviews
**Vendor:** MediaValet  
**Category:** [Brand Asset Management Software](https://www.g2.com/categories/brand-asset-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 397
## About MediaValet
MediaValet, named a leader in the Digital Asset Management Grid Report for Spring 2026 by G2 users, helps organizations of all sizes tackle DAM challenges. Built on Microsoft Azure and available in 140 countries, MediaValet has the largest global footprint of any DAM. With unlimited admins, users, support, and training, teams can easily and confidently manage, collaborate on, and distribute their marketing, sales, communication and training assets. MediaValet counts brands including Fred Rogers, A&amp;W, and HelloFresh as customers.



## MediaValet Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of MediaValet, finding navigation and file access simple and efficient. (58 reviews)
- Users appreciate the **easy organization** of MediaValet, allowing quick access to assets and improving workflow efficiency. (28 reviews)
- Users value the **easy access to organized assets** in MediaValet, enhancing efficiency in marketing tasks. (26 reviews)
- Users find MediaValet to be **highly user-friendly** , appreciating its organized interface and helpful accessibility of information. (24 reviews)
- Users love the **easy search functionality** of MediaValet, making asset retrieval streamlined and efficient for collaboration. (22 reviews)
- Easy Setup (20 reviews)
- Sharing Ease (17 reviews)
- Content Sharing (15 reviews)
- Intuitive (15 reviews)
- Content Management (13 reviews)

**What users dislike:**

- Users find the **search functionality lacking** , making it difficult to locate desired assets efficiently within MediaValet. (11 reviews)
- Users find the **tagging issues** in MediaValet cumbersome, as metadata entry can be time-consuming and limiting. (11 reviews)
- Users find a **steep learning curve** with MediaValet, necessitating extensive training for new users to navigate effectively. (10 reviews)
- Users find the **folder management cumbersome** , with challenges in downloading, locating, and organizing assets effectively. (7 reviews)
- Users find the **cost prohibitively high** , prompting them to seek alternative services or question the overall value. (6 reviews)
- Users find MediaValet suffers from **limited customization** , hindering their ability to tailor the platform&#39;s features effectively. (6 reviews)
- Slow Performance (6 reviews)
- Users find the **upload process cumbersome** due to non-intuitive steps and the need for manual input. (6 reviews)
- Download Issues (5 reviews)
- Users find the **poor usability** of MediaValet challenging, as the interface is overwhelming and not intuitive for newcomers. (5 reviews)

## MediaValet Reviews
  ### 1. Working with Media Valet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne B. | Help Desk/Microsoft Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about MediaValet?**

The ease of finding and downloading images.

**What do you dislike about MediaValet?**

We have some issues with access sometimes but it's usually an internal thing with users not being in the correct groups in AD.

**What problems is MediaValet solving and how is that benefiting you?**

One central location to store corporate images that is easily accessible yet secure. It benefits users in that they don't have to look in multiple locations for images. It serves the business in that only approved images are used by staff. It benefits administrators in that it's fairly easy to manage.

  ### 2. MediaValet DAM system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about MediaValet?**

MediaValet is easy to use and very user friendly. The provided tutorials get new users up to speed quickly. It serves our needs well as a Digital Asset Management system. I like that we now can have control and consistency with our metadata.

**What do you dislike about MediaValet?**

Sometimes the transcodes of video files can be glitchy.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet solves many problems for us. It gives us a central repository of our media files, control and standardization of our metadata fields and a 'single source of truth' for our company and our client's assets. It allows us to find and repurpose content and make the search process much quicker and efficient.

  ### 3. MediaValet Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron D. | Creative Director, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about MediaValet?**

User Interface is clean and organized. Easy to see what files you have and how they're organized.

**What do you dislike about MediaValet?**

I wish there was an option to drag and drop from folder to folder. Making big changes across the whole portfolio takes time - I would like to see a copy/paste function or something to make it easier to implement repetitive tasks.

**What problems is MediaValet solving and how is that benefiting you?**

Storing, archiving, and sharing photos, graphics, videos, etc.

  ### 4. MediaValet has been a good platform for managing our archive of images at KCAI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2025

**What do you like best about MediaValet?**

MediaValet's easy, convenient storage and categorization of images makes it easy for our end users to upload and utilize our media. Customer support is always responsive and helpful and it was really easy to deploy and manage.

**What do you dislike about MediaValet?**

We haven't encountered any downsides yet.

**What problems is MediaValet solving and how is that benefiting you?**

Managing  growing archive of student work for marketing/promotional and archival purposes.

  ### 5. Effortless Organization and User-Friendly Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about MediaValet?**

Categories ease of finding things and the way it’s laid out

**What do you dislike about MediaValet?**

Not much it’s user friendly and easy to navigate

**What problems is MediaValet solving and how is that benefiting you?**

Just being able to find what I need for our marketing endeavors

  ### 6. It's always easy to find the asset I'm looking for

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sergio L. | Sr. Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about MediaValet?**

The first thing I like the most about MediaValet is that it's searching is actually good. You can search for assets by keyword, file type, date, file name, etc. It's easy to combine multiple search criteria to find exactly the file and version you're looking for. 

I use it frequently to share files with people outside the organization who don't need a login to download. 

Also, since a recent update, MediaVale is perfectly usable on the go from mobile browsers, so I can always retrive what I'm looking for without having to pull out my laptop.

**What do you dislike about MediaValet?**

The less favorable aspect of MediaValet until recently was it's lack of a mobile-friendly version, but that has already been fixed. Currenltly, I cannot think of some other aspect that really needs an improvement.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet allows us to manage or asset library. We can control access for internal users by providing access to different folders, and we can even share with external users without losing access control. It's become an every day resource as a self-serve media library in a friendly and easy to use format.

  ### 7. A DAM Good Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about MediaValet?**

The MediaValet interface is highly intuitive, making it exceptionally easy to navigate and use, even for new users. Its design allows users to quickly locate and manage digital assets without a steep learning curve. During the migration process, MediaValet provided outstanding support, demonstrating a commitment to ensuring a seamless transition. The team promptly addressed all our inquiries, offering clear and helpful guidance while actively assisting us through every stage of the migration, instilling confidence in their service. The tool has become an indispensable part of my daily workflow, streamlining tasks and boosting productivity, and is equally valuable to many of my colleagues who rely on it to manage and access critical resources efficiently.

**What do you dislike about MediaValet?**

One notable drawback pertains to the process of file replacement. Currently, files must be replaced individually, which can be laborious, particularly when dealing with multiple files simultaneously.

**What problems is MediaValet solving and how is that benefiting you?**

We have simplified our asset-sharing process with the wider business by removing the need to grant access to our working files. This change has significantly reduced email requests for assets, improving efficiency while also minimizing the risk of accidental edits or deletions to our original files.

  ### 8. The DAMN best DAM.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan M. | Creative Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about MediaValet?**

Excellent for team collaboration and ensuring all of our digital assets are in one place. It was incredibly easy to implement it into our workflow. We use it CONSTANTLY and have never had an issue arise. The gang at customer service is always super agile and ready to jump on any questions or concerns we have. Super easy when it comes to integration.

**What do you dislike about MediaValet?**

It's fabulous all around. Interface is gorgeous, functionality is top tier. I have no constructive feedback.

**What problems is MediaValet solving and how is that benefiting you?**

Team + global awareness and alignment — we have a visual point of truth for every creative asset the team touches. It's made a HUGE difference!

  ### 9. Good, accessible repository

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chimgee M. | Operations Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about MediaValet?**

The organization and the search function.

**What do you dislike about MediaValet?**

It can get a bit unruly with the folders, maybe better approval flows.

**What problems is MediaValet solving and how is that benefiting you?**

It makes it way easier to stay organized, stay on brand, and share content across the whole organization.

  ### 10. I am a photographer for Arkansas Parks, Heritage, and Tourism.  I use this tool on a daily basis.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk J. | Chief Photographer - Arkansas Tourism, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

Ease of upload.  Ease of Search.  Power of Search tools.   And we Love Portals for creating taylored content for our useres.   I would not be suprised if I have not loaded tens of thousands of images.  And I can find most any one with ease.   We are also set up so that our customeres can find images with ease, reducing our workload considerably.

**What do you dislike about MediaValet?**

A year in, I wish we had set up our folder structure a little differently or set up a user plan in advance.  We have multiple users (editors) and we sometimes use different labeling and criteria for inclusion.

**What problems is MediaValet solving and how is that benefiting you?**

Storage, Labeling, Retrieval. Access, 

Not only can I readily find my images (or our our images) with ease, it has greatly reduced the time  search for images for others.  Our clients find many of their own images.

  ### 11. User-friendly and great search functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** J B. | Editorial Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about MediaValet?**

I have found the search functionality in MediaValet very user-friendly and easy to navigate. The AI assistance woks well general search term and descriptions.

**What do you dislike about MediaValet?**

Some of the functions aren't as intuitive as they could be, including cropping and resizing images for download.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet streamlines the process of sharing digital access with partners throughout our organization.

  ### 12. Easy to use, simple and effective media storage.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anthony F. | Internal Sales &amp; Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about MediaValet?**

All assets organised in a familiar layout, with easy access to dowload multipul size options.
Its easy to sign in and be presented with your assets very quickly.

**What do you dislike about MediaValet?**

I somtimes find it difficult to bring up the correct results within the search option.

**What problems is MediaValet solving and how is that benefiting you?**

Media Valet helps use store large media files without clogging up our internal drives, giving quick and easy access to the team globaly, without the need for local backups.

  ### 13. Intuitive Digital Asset Management System

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about MediaValet?**

Mediavalet offers comprehensive and powerful solutions for digital asset management. As an organisation, we take a lot of photos at events and setup photoshoots and competitions etc, alongside this we produce videos, where we require a platform to house all these assets.

**What do you dislike about MediaValet?**

The categorising/tagging of photos could potentially be simplified

**What problems is MediaValet solving and how is that benefiting you?**

Problem of housing our numerous digital assets across photography, videos and imagery where were need to catalogue, reference and share these assets.

  ### 14. Great User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erika T. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about MediaValet?**

Files are easy to find, especially when working with hundreds of clients and package options are reasonable.

**What do you dislike about MediaValet?**

I don't dislike MediaValet, it is very easy to use.

**What problems is MediaValet solving and how is that benefiting you?**

Housing files of all sizes in an organized way

  ### 15. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about MediaValet?**

I like that ist really simple to upload artworks onto the database. Its clean with no glitches and really clear how to use

**What do you dislike about MediaValet?**

I sometimes find that I struggle to find the 'how to' tutorial videos quickly.

**What problems is MediaValet solving and how is that benefiting you?**

being able to search for existing assets is super easy with MediaValets AI Hot Dam

  ### 16. Efficient and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about MediaValet?**

MediaValet has been a game-changer for managing photos and videos at work. Its intuitive organization by project or property makes it easy to find assets quickly, saving valuable time. The platform is user-friendly, efficient, and keeps everything well-organized, making it an essential tool for our workflow. Plus, the ability to create links and share photo assets with partners outside the organization is a highly useful feature that streamlines collaboration.

**What do you dislike about MediaValet?**

nothing really - only thing is the load time can be a little slow when you have lots of files

**What problems is MediaValet solving and how is that benefiting you?**

sharing content with partners outside of our organization.

  ### 17. Great for Finding Content Quickly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

I love how MediaValet enables you to search for content. The built-in systems for tagging, automatically inheriting keywords from folders, and text OCR in images makes for a very searchable system even with an enormous amount of content. The MediaValet team has been very helpful as we've integrated this new system. The options for sharing files are great too, and I use the branded portals feature frequently.

**What do you dislike about MediaValet?**

I think the current user interface could be enhanced to make the overall platform feel more modern and intuitive, and to create streamlined options for tasks that sometimes take many steps such as uploading and reorganizing content.

**What problems is MediaValet solving and how is that benefiting you?**

Finding content was a struggle prior to using MediaValet, as we previously had content spread across several different filesystem platforms and data structures. With MediaValet, we're able to combine almost all of that content into the one MediaValet DAM platform, making it significantly easier to find and discover content, and reducing the costs of maintaining multiple platforms.

  ### 18. Great Digital Asset Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacqueline I. | Senior Graphic Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about MediaValet?**

As someone who uses MV daily for work, I like this platform a lot more than others I have used previously. The biggest is that I like how versatile it is – we can house many different file formats, and have it organized exactly how we need it. We have unlimited users - a plus for a larger employee base - but as the admin, I can control exactly how much access groups have to specific content. Overall it is very easy to use, and the customer support Is top notch.

**What do you dislike about MediaValet?**

Uploading is a bit of a chore - there are a lot of windows to click through. Thankfully some have bulk options, but it can take a bit to get it all uploaded.

**What problems is MediaValet solving and how is that benefiting you?**

We needed a place to store not only our image-based assets such as photography and logos, but videos as well. The bonus is we can create a page specifically around our branding for users to see and download from alongside the general DAM.

  ### 19. MediaValet an Asset to Higher Education Institutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jill O. | Communications and Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about MediaValet?**

We love the user-friendly platform and ability to customize categories in a way that works for our unique departmental structure. Having the ability to customize access levels for users is amazing and the team at MediaValet has been incredibly helpful in ensuring our team is set up for success. MediaValet has become the solution to a photo-storage and access problem we've had for years, and it feels great to finally address it.

**What do you dislike about MediaValet?**

We don't have any major issues when it comes to MediaValet; thus far the platform has been a great way to address our needs!

**What problems is MediaValet solving and how is that benefiting you?**

Before MediaValet, we had random photography links and databases living in various employees' emails or hard drives. It was impossible to track down specific photos when we needed them. Through MediaValet, we have control of where our assets live, how they are tagged and stored, and who has access to them. It's now a one-stop-shop for all of our visual assets.

  ### 20. Great way to manage assets and organize work projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

MediaValet has allowed our team to unify our efforts and find exactly the assets we need efficiently. We spend less time looking for assets and trying to collect files from contractors, and collaborating between departments has become much easier. I appreciate the new bulk select option in  hotDAM. The best part of MediaValet is that the product is constantly being improved with new features and increased ease of use.

**What do you dislike about MediaValet?**

I wish there were more options for customizing and sorting Portal content and that there was an easier way to allow certain users to manage certain content or folders without having access to the entire library.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet has replaced our shared drive for storing our digital assets. It has allowed our team to see available assets at a glance and makes sharing resources and collaboration a breeze.

  ### 21. I love MediaValet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alla Z. | Marketing Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about MediaValet?**

It's user friendly, simplify the communication with our clients and the support team is awesome!

**What do you dislike about MediaValet?**

Print UI feature could be more advanced.

**What problems is MediaValet solving and how is that benefiting you?**

It saves time. My clients have direct access to the digital content.

  ### 22. MediaValet is a very useful, albeit obtusely laid out tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about MediaValet?**

MediaValet is a great site for storing tons and tons of media and sharing them within the organization with colleagues or members.

**What do you dislike about MediaValet?**

The layout is bloated and obtuse. It's not very intuitive for a new user to fully understand everything

**What problems is MediaValet solving and how is that benefiting you?**

Sharing images and videos with coworkers and members of our organization

  ### 23. Great System

**Rating:** 4.0/5.0 stars

**Reviewed by:** James F. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about MediaValet?**

The system provides a wonderful media content library for us and our external partners.

**What do you dislike about MediaValet?**

It's a little pricey and they are constantly trying to get you to purchase add ons.

**What problems is MediaValet solving and how is that benefiting you?**

Simple and easy way to share digital Assets with external parties.

  ### 24. Efficiency at its finest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about MediaValet?**

Incredibly user-friendly and intuitive. Enjoy working in the software!

**What do you dislike about MediaValet?**

Can't say I dislike anything. No room for improvement.

**What problems is MediaValet solving and how is that benefiting you?**

Storing all logos and images in one, convenient location, is key to any team.

  ### 25. Exceptional Service and Tailored Solutions: Our Experience with MediaValet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about MediaValet?**

Our experience with MediaValet has been nothing short of outstanding. From the very beginning, Kim and her team demonstrated a remarkable level of professionalism and dedication to understanding our organization's unique requirements. They went above and beyond to ensure that our photo asset management needs were met with precision and care.

Kim’s expertise and the team’s willingness to accommodate our specific requests about upload dates made the entire process seamless. Their personalized approach not only simplified our asset management but also significantly enhanced our operational efficiency. The level of support and attention to detail provided by MediaValet has been truly impressive.

If you’re looking for a solution that combines cutting-edge technology with exceptional customer service, MediaValet is a top choice. Kim and her team exemplify what it means to deliver tailored, effective solutions that cater to the distinct needs of their clients. We couldn’t be happier with our decision to sign up for their services.

**What do you dislike about MediaValet?**

The upload date has to be manually entered but Kim and and her team worked an acceptable work around for us.

**What problems is MediaValet solving and how is that benefiting you?**

Searching and sharing our photos.

  ### 26. A Great Platform with Unrivaled Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gavin  W. | Social Media Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about MediaValet?**

Mediavalet has been our end game of DAM's. We were able to cut down from 4 scattered decentralized storage locations to one. With it's strong search functions and capacity for organization wide use it's proved invaluable. But by far the best thing about Mediavalet is the customer support their team has made what would be a near impossible task  manageable as we migrated tens of terrabytes from a varity of platforms.

**What do you dislike about MediaValet?**

My main complaint would be the unapproachability of the platform. It takes some meaningful training to get a handle on. Thankfully support is happy to provide any training we have required.

**What problems is MediaValet solving and how is that benefiting you?**

Mediavalet is providing a platform that's ideal for centralizing into a single DAM.

  ### 27. Intuitive platform and fantastic customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about MediaValet?**

Fairly easy to use database with good file structure and layout.

**What do you dislike about MediaValet?**

Ability to click and drag files would be nice.

**What problems is MediaValet solving and how is that benefiting you?**

Allowing users - staff to easily and efficiently find content.

  ### 28. Good at first. Terrible Handoff and set up.

**Rating:** 2.5/5.0 stars

**Reviewed by:** ryan m. | Web Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about MediaValet?**

Baden was great and worked with our crazy finace policies. Eden was super friendly. Relatively easy to use.

**What do you dislike about MediaValet?**

Our sales person and initial onboarding was great but handoff was terrible once Eden left. We never really knew or understood what was expected of us and didn't feel very supported at all and set it all up on our own basically.
I wish there was also a way to add keywords in bulk after uploading that was more simple.

**What problems is MediaValet solving and how is that benefiting you?**

We had no structure before MediaValet or any way at all to search for images. It's made finding assets much easier.

  ### 29. An intuitive resource for Product Assets

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carey D. | General Manager, Consumer Electronics, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about MediaValet?**

The simple layout of massive resources readily available at the fingertips. 
Easily shared and collated with Lightboxes.

**What do you dislike about MediaValet?**

Sometimes the search feature isn't as intuitive, would be good to see drop down feature for perhaps brand or category of library folders

**What problems is MediaValet solving and how is that benefiting you?**

Resource library for internal use and curated into lightboxes for our customers to use

  ### 30. A step-up from our former DAM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about MediaValet?**

The interface, search functionalities, predictive keyword tools and many other baseline features are what we like the most about MediaValet

**What do you dislike about MediaValet?**

The cost of 'hot' storage is pretty high. Managing the creative assets for an entire organization that spans 150 years means that we're constantly in need of access materials that most other companies could comfortable archive after about three years.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet is solving our asset managment issues with easy. The easy to build brand portals coupled with instant tagging and catalouge of uploaded assets aids our team in that endeavor.

  ### 31. Great Asset Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jocelyn S. | Senior Graphic Design Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

MediaValet is great for organizing and sharing assets within our team and with our vendors.

**What do you dislike about MediaValet?**

There can be a little bit of a learning curve to understand how all of the features work.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet has helped speed up the process of finding and sharing photography, videos, logos and other brand assets.

  ### 32. I love MediaValet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julio V. | Web Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about MediaValet?**

It's easy to use and a great tool. Every time I use it, I am glad to do it.

**What do you dislike about MediaValet?**

Nothing, in fact. It's such an easy tool to use.

**What problems is MediaValet solving and how is that benefiting you?**

In the past, it was somehow harder to use. Now it's very smooth.

  ### 33. Great way to share

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina R. | Acheteuse, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

MediaValet is easy to use, very user friendly for everyone. It is a great way to share documents with a large group of people.

**What do you dislike about MediaValet?**

Nothing, it is a great website. Everything works perfectly.

**What problems is MediaValet solving and how is that benefiting you?**

Easy acces to documents, photos, informations about the products we sell.

  ### 34. Easy to implement with great pre/post sales support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about MediaValet?**

MediaValet is easy to use while also being feature packed. The customer support has been easily accessible and incredibly helpful. The connection to integrate the platform with Adobe Creative Cloud products is another benefit.

**What do you dislike about MediaValet?**

We are relatively early in our use of the platform, but to date there have been no major issues. One thing to currently consider is your folder structure. If not thought out correctly, a folder limit of '50 deep' may impact some aspects of the DAM. This however is easily avoided through proper folder structure setup and planning.

**What problems is MediaValet solving and how is that benefiting you?**

We previously had no DAM in place and were using multiple solutions to store and share our digital assets. This meant multiple billing accounts, multiple system administrators and a lack of knowledge as staff turnover impacted some of these previously setup systems/accounts. We also needed a way to ensure that our clients/colleagues had easy access to the latest, approved digital assets that the asset owners could manage and maintain from a versioning perspective.

  ### 35. Easy to navigate and find things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about MediaValet?**

I really like the toolbar on the left and the categories up top. Easy to use.

**What do you dislike about MediaValet?**

Some of the filing is hard to understand.

**What problems is MediaValet solving and how is that benefiting you?**

I am not sure what media valet solving.

  ### 36. Why MediaValet was our choice for a DAM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about MediaValet?**

The Platform is very easy to integrate, set up and learn how to administer permissions. We have uploaded most of our digital content and are syncing it to ecommerce apllications. I like that I can setup our vendors with limited permissions, so that we can work with many company's but keep everything private. A side benefit that we discovered is I can make separate public portals for our distributors, dealers and corporate customers. We have made 16 branded Public Portals for our parent company and others for clients that keep their products separate. Other DAM Platforms have limited Public Portals and users, Media Valet has unlimited, and that was a major advantage over the others, let alone the cost differential.

I was easily able to define separate permissions for our internal departments and vendors, and have integrated operating procedures for our staffing. As the Digital Asset Manager for our company I utilize the platform daily uploading content, changing content, setting up new vendors, etc.

**What do you dislike about MediaValet?**

We use hyphanated part#'s which is a problem when searching on the public portals. We have found a few work arounds and I have added "Tips" to the top of the pages on the portals for searching.

One other nuisance, I cannot change the name of a file that has been uploaded to the platform. If a name change is required, the asset must be deleted and re-uploaded to change the name.

Customer Support is "okay" for the most part. Unfortunately when we started utilizing the platform we were in our busy season, so could not spend the time with them for learning the system, but as stated earlier, the platform was easy to understand. Our learning curve wasn't bad, we are still learning nuance's. I have asked questions a few times via the Tech Support Channels and have had some lengthy waits before receiving a responce, but this is rare.

**What problems is MediaValet solving and how is that benefiting you?**

We previously used an FTP site to share resources with our customers and vendors.  MediaValet's platform is so much better for this application, and as we are using the platform as a single source of information, it helps keep all of our assets availble to the pertinent teams and customers.

  ### 37. Incredibly robust and comprehensive platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew L. | Marketing Operations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

The search and filtering tools are incredibly powerful and beyond what most platforms can offer.

**What do you dislike about MediaValet?**

Uploading and replacing large amounts of assets is very time consuming and challening at times.

**What problems is MediaValet solving and how is that benefiting you?**

Central source of truth for a large global organization.

  ### 38. Easy to use, intuitive, much better than our old platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

How easy it is to use and quickly find assets needed. It's also easy for partners and retailers to use, which is key

**What do you dislike about MediaValet?**

N/A - it fits all my needs for an asset management system

**What problems is MediaValet solving and how is that benefiting you?**

It's the central hub for any/all brand assets - NPIs, programs, campaigns, etc.  It's the one stop shop where you can find anything you need, and also for sharing out to partners

  ### 39. MediaValet - Using it for my day to day work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lexi P. | Marketing & Communications Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about MediaValet?**

It's super super user friendly and I can search for assets which helps a ton! The customer success team is also always readily available to help. I use it almost every day for my work.

**What do you dislike about MediaValet?**

Sometimes the uploads won't work, but customer success is there to help you!

**What problems is MediaValet solving and how is that benefiting you?**

Being able to store all of our assets in a centralized place safely and securely, have them organized and be able to search assets easily.

  ### 40. Easily Searchable Assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about MediaValet?**

Media Valet has solved our problem of photo and design assets disappearing into network folders never to be seen again. With Media Valet, all our assets are easily searchable by anyone at our organization thanks to keyword tagging. Being able to assign different levels of access to different departments allows us to maintain control over files, while still allowing other departments to find and use what they need. It integrates with Adobe, helping our design team to save time finding the needed assets.

**What do you dislike about MediaValet?**

When looking manually through the categories, if a user clicks on a higher level category, in the main area it displays the message "No assets found in current category - Assets may be found in sub-categories." Less experienced users are sometimes confused when they see no assets when they click on the category. They don't realize they need to click the small plus sign to see the subcategories. It would be more user-friendly if the main display area would show the subcategories rather than a small message that can be overlooked.

**What problems is MediaValet solving and how is that benefiting you?**

Media Valet has solved our problem of photo and design assets disappearing into network folders never to be seen again. It also allows us to control the level of access of employees in various departments. We no longer have to field requests to provide photos to different departments, as anyone can search and easily locate exactly what they need.

  ### 41. Programming worked by brand specialist.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enock M. | Project manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about MediaValet?**

The construct of the product is easy to use. There are numerous things that the product gets along admirably for exapmple, to explict client, document sharing through the record trade highlight, buildable asset libraries, straightforward transpferring process.

**What do you dislike about MediaValet?**

Nothing, In general experience has been magnificent.

**What problems is MediaValet solving and how is that benefiting you?**

I do not have to go from one sofware program to another to get things done.With Beam everything is under one roof .Its very convenient and saves a lot of precious time.

  ### 42. Beam unifies the data in your shared drive, email, spreadsheets, and accounting software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Husam A. | Sales manger, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about MediaValet?**

User-Friendly Interface: Beam's intuitive and easy-to-navigate interface makes it accessible for users of all technical levels.
Robust Features: It offers a comprehensive suite of features that cater to various needs, including project management, task tracking, and collaboration tools.
Customization: Users appreciate the ability to customize their workflows and dashboards to match their specific requirements and preferences.

**What do you dislike about MediaValet?**

Beam can be expensive for small businesses or startups, particularly if they need access to advanced features.

**What problems is MediaValet solving and how is that benefiting you?**

Beam consolidates data from various sources into a single platform, reducing the need for multiple tools and streamlining data management. This centralization helps in maintaining consistency and accuracy of information.

  ### 43. Easy and reliable app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about MediaValet?**

It's easy to use and allow us to have all images in one place with easy access to it. Great customer support.

**What do you dislike about MediaValet?**

Some format limitation as videos, which would be helpful for us.

**What problems is MediaValet solving and how is that benefiting you?**

It helps us to have image files in one place where our users can easily access it.

  ### 44. Great product with excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris K. | Digital Marketing Specialist & Webmaster, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about MediaValet?**

Fast and responsive DAM, and their customer service is great.

**What do you dislike about MediaValet?**

I had some issues with access levels on some basic features, but this came down to the owner's own choices.

**What problems is MediaValet solving and how is that benefiting you?**

It grants me access to an external company's images and files for creative use.

  ### 45. A great system for organizing our digital assets and sharing them with our partners!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about MediaValet?**

MediaValet's internal system is very easy to use and their team is just as great to work with.

**What do you dislike about MediaValet?**

There are a few features that are not included that would make importing certain assets easier, but it's not a huge issue.

**What problems is MediaValet solving and how is that benefiting you?**

We needed a place to store the thousands of digital assets that we receive from our suppliers each season. MediaValet has provided us with an organized system that additionally offers customized branded portals, which makes sharing assets with our partners a breeze.

  ### 46. I Am So Grateful We Signed Up For Media Valet Before Covid-19 Hit!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy L. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2020

**What do you like best about MediaValet?**

I love that the franchisees can now find everything they need quickly. I love that I can visually see 200 assets at time. I love that the artificial intelligence, keywords, and categories make it easy to find everything I need. And I especially love the branded portals so I can curate the assets for the needs of the franchisees each quarter. Working with Marketing Firms is easier. Working with our Europe branches is easier. So many of the things that took an hour here and an hour there are eliminated. We would have never been able to hit deadlines after covid hit and our labor was drastically cut if we had not already created our DAM with Media Valet.

**What do you dislike about MediaValet?**

I wish I could choose how the categories are listed and not require an alphanumeric system—using a number before the category has been a simple workaround. 
But it has worked great.

**Recommendations to others considering MediaValet:**

This is one of the best decisions we made. Media Valet's DAM helped us through the critical pandemic time even on a reduced creative team. It has improved the franchisees experience and their perception of the service the marketing department gives them. The DAM was a win for everyone: us, franchisees, media buyers, international operations, and the creative video creation teams.

**What problems is MediaValet solving and how is that benefiting you?**

We used to spend a lot of time finding assets for franchisees and media buyers. We also got requests to make the same changes to a promotion over and over again. Different members of the team would get the request and not know someone else already made that alteration. So we repeated a lot of work. And franchisees were often frustrated that they would have to wait a few days to get the material they needed. There were so many phone calls and email request us to find and make the quick change they needed. It was difficult to have time to do the real creative work that needed to be done. 

Thankfully, we purchased into the system in October so by March Media Valet was completely up and functional. When covid-19 hit an our hours were drastically reduced we were able to meet demand by creating ahead of time what we thought the franchisee would need and put them in a curated portal for just that brand's covid response assets. The franchisees could look quickly at what was already created and then ask for a word or two be changed for their situation. With over 6000 assets created during that 45 day period, we were able to give every franchisee what they needed.

  ### 47. An easy-to-use brand and marketing hub for employees and vendors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about MediaValet?**

The CMS is incredibly straightforward so we can easily onboard new content creators with minimal training. We love single-sign-on for employees and being able to offer tailored access to unlimited vendors. Our customer support is great and has been steadily improving over time.

**What do you dislike about MediaValet?**

The CMS styling can be restrictive and expensive to customize. Some of the more complex processes (forms, vendor management, etc.) should be more flexible and customizable to each use case. There's been gradual improvements to give clients more control.

**What problems is MediaValet solving and how is that benefiting you?**

Beam gives us a visually appealing and easy-to-maintain intranet to showcase brand and marketing assets and information. Beam has helped us replace PDF guidelines with digital content that's easy to keep updated. All employees automatically have access to learn about our brand story, find the right marketing contacts and download key assets. We grant agency and vendor partners access to permissioned content to efficiently support our outsourced work and ensure on-brand executions.

  ### 48. Excellent Digital Asset Management System and Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about MediaValet?**

MediaValet makes it unbelievably easy to search our library of photos for keywords and other attributes. It makes tracking down content so much faster.

**What do you dislike about MediaValet?**

The user interface can be a little laggy at times when scrolling through pages of images.

**What problems is MediaValet solving and how is that benefiting you?**

MediaValet streamlines my design process by making finding just the right image so much faster. This means I can spend more time fine-tuning my designs and creating compelling creative.

  ### 49. A great library for your media assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick W. | Coordinator of Community Engagement, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about MediaValet?**

MediaValet provides a user-friendly experience with straightforward navigation. It offers comprehensive input options, allowing for multiple changes and daily usage. The integration of assets is seamless, making it easy to input and manage media content.

**What do you dislike about MediaValet?**

The downsides of Media Valet is the type of access you have when using MediaValet. Admin has all controls and you won't be able to creat your folders unless you request them to create it for you.

**What problems is MediaValet solving and how is that benefiting you?**

I don't have to use drive folders anymore to find where the photos are located. It can be easily written in the search bar on MediaValet based on the tags and information provided in each asset. It saves a lot of time!

  ### 50. Fantastic Media Asset Management Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about MediaValet?**

MediaValet provides an easy-to-use platform that allows users to efficiently manage and search for photo and image assets. Being able to create different categories makes it easy to manage the assets. By using keywords to tag the assets, they are easily searchable by anyone in our organization. The different filters in the program also help the user filter their search. We appreciate the different levels of access that allows our communications team to maintain control as the program is used by staff on a daily basis. Being able to create lightboxes to pick and share specific assets for people outside of our organization is also a tremendous benefit of MediaValet. The customer service team is also excellent as members have been very responsive to our questions.

**What do you dislike about MediaValet?**

If the user looks through the higher-level categories, some display "no assets found" even though there are assets in the sub-categories. That confuses some users. It would be helpful if the main category displayed all of the images in the sub-categories.

**What problems is MediaValet solving and how is that benefiting you?**

When integrating MediaValet into our organization, the creation date changed for some of the assets collected in previous years. It did not match the original date. The support team was able to work through the problem.


## MediaValet Discussions
  - [What location is the hosting ?](https://www.g2.com/discussions/what-location-is-the-hosting) - 1 comment, 1 upvote
  - [What cloud system do you use to store my assets?](https://www.g2.com/discussions/cloud-storage) - 2 comments, 1 upvote
  - [What files can be edited from within MediaValet?](https://www.g2.com/discussions/editing-files) - 2 comments, 1 upvote
  - [Can MediaValet preview and support my 3D files?](https://www.g2.com/discussions/3d-files) - 1 comment, 1 upvote
  - [What file types does MediaValet support?](https://www.g2.com/discussions/file-support) - 2 comments, 1 upvote

- [View MediaValet pricing details and edition comparison](https://www.g2.com/products/mediavalet/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-22+04%3A36%3A40+-0500&secure%5Bsession_id%5D=7608fa9b-70fd-44dd-9c7d-45cabd7cbf9b&secure%5Btoken%5D=d857f42faa719de3161e4430b70ae87c1e733edac8e9da13286b3f0867bcda7e&format=llm_user)
## MediaValet Integrations
  - [Adobe Illustrator](https://www.g2.com/products/adobe-illustrator/reviews)
  - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews)
  - [Adobe Photoshop Lightroom](https://www.g2.com/products/adobe-photoshop-lightroom/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [CI HUB](https://www.g2.com/products/ci-hub/reviews)
  - [Contentful](https://www.g2.com/products/contentful/reviews)
  - [Craft CMS](https://www.g2.com/products/craft-cms/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Wagtail CMS](https://www.g2.com/products/wagtail-cms/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)

## MediaValet Features
**Interface and Performance**
- Import/Export
- Organizational Interface
- Search
- File Preview
- Analytics

**Authoring Tools**
- Ad Templates
- HTML5 Authoring
- Automated Ad Creation
- Lanugage Translation

**Editing**
- Photo editing
- Resizing
- Video editing
- Integration with editing tools

**Agentic AI - Creative Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Asset Management**
- File Types
- Metadata
- File Transformation
- Versioning
- Expiration
- Watermark
- Digital Rights Management
- Brand Guidelines

**Testing Tools**
- Dynamic Versioning
- A/B Testing 

**Search**
- Filtering
- Pinned search
- Auto tagging
- Suggested search

**Media Types**
- Video
- Audio
- Images

**Publishing Tools**
- Demand Side Platform Built-in
- Demand Side Platform Integration
- Campaign Scheduling

**Permissions**
- Content expiration
- Asset permissions
- Access requests

**Administration**
- Workflow Management
- User, Role, and Access Management
- Brand Portal
- Integration with Creative Software
- Integration with Marketing Software

**Platform**
- Customizable brand guidelines
- Collaboration
- Templates

**Agentic AI - Digital Asset Management**
- Cross-system Integration

**Agentic AI - Brand Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top MediaValet Alternatives
  - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,130 reviews)
  - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - 4.4/5.0 (619 reviews)
  - [Canto](https://www.g2.com/products/canto/reviews) - 4.4/5.0 (1,747 reviews)

