AM
Angela M.
Financial Counselor Manager
Small-Business (50 or fewer emp.)
"Great On Boarding Experience"
5/5
What do you like best about MD Clarity?

Ease of use and great customer service. The interface is really easy to use and anyone with little experience would be able to fumble around and figure it out with little issue. The on boarding team was amzing and and very attentive. Making any changes or requests for additinal features were always quickly addressed. Intergrating our contracts were very easy and any changes needed are quickly address as well. Implementing this tool to our workflow was really easy and has simplified my teams workload. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

For my teams use, I have no true complaint. If there is any kind of issue, creating a ticket with the MD Clarity team is easy to complete and issue is address very quickly. Review collected by and hosted on G2.com.

LS
Lisa S.
Financial Counselor
Small-Business (50 or fewer emp.)
"It may be a good tool to use, but some features I would like are not there for me."
4/5
What do you like best about MD Clarity?

It does give a description of the service provided Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

I wish it would figure and give the total amount for each facility and professional fee. I need to figure out the amount for each. It is sporadic on figuring the amounts when multiple codes are used, not giving the second and third discount. Review collected by and hosted on G2.com.

JB
Jamie B.
Scheduling/Billing Manager
Mid-Market (51-1000 emp.)
"Would recommed MD Clarity"
4.5/5
What do you like best about MD Clarity?

We have always sought ways to enhance efficiency and improve patient satisfaction. Recently, we implemented MD Clarity's automated estimates software, which has proven to be user-friendly and time-saving for our practice. The customization options it offers have allowed us to automate some of the processes and increase our patient accounts receivables. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

The promised work queue capability did not meet expectations and was not as easy or customizable for different departments to use for their tasks. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"I’m a financial counselor"
2.5/5
What do you like best about MD Clarity?

It is user friendly. Support team answers quickly. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

Information listed is not always correct.

It has problems calculating correct information mainly when I used to calculate by hand i could see more accuracy.

System doesn't always work. Wish it pulled more up to date benefits. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Working with MD Clarity makes the job so much easier."
4/5
What do you like best about MD Clarity?

What I like the best about using MD Clarity is the ease of use. It's very user friendly. Their customer support is very helpful and usually pretty fast at getting things taken care of. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

My only issues with MD Clarity have all been user error (myself). Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Easy to use"
2.5/5
What do you like best about MD Clarity?

MD Clarity automatically adds the appointment so it is easy to find and has all of the information needed. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

MD Clarity does not seperate the Clinic from the Ambulatory Surgical center so it takes more time to seperate the charges. It also does not always calculate the 2nd procedure discount. Review collected by and hosted on G2.com.

VH
Victoria H.
Financial Counselor
Mid-Market (51-1000 emp.)
"Great Tool"
5/5
What do you like best about MD Clarity?

All of the functions are helpful in making my job easier. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

It doesn't always work right. Sometimes the letters cannot be edited. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"It makes my day at work so much more simple"
5/5
What do you like best about MD Clarity?

How easy it is to use I use it everyday for my job Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

Sometimes the letters go to patients spam rather than going to their direct inbox and they dont see them Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about MD Clarity?

MD Clarity is quick, easy to use and accurate Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

You cannot make any changes to your letter, like adding an additional phone # or a dollar sign to the amt of estimate Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"It works well and fast."
5/5
What do you like best about MD Clarity?

The upsides are verifying insurance quickly and efficently Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

The least helpful thing would be when there is an communication error. Review collected by and hosted on G2.com.