Video Reviews
586 out of 587 Total Reviews for Maximizer
Overall Review Sentiment for Maximizer
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In my case, the key advantage of Maximizer has to do with its CRM capabilities as well as its level of customization. It has made our sales management and processes easier by organizing contacts, recording interactions, and freeing up time from handling repetitive tasks. The linking with our email and the project management tools is seamless, thus maintaining our workflow. I also like the flexibility in setting up the dashboards and reports and the ability to present the data in format that best fits our needs. Review collected by and hosted on G2.com.
A disadvantage of using Maximizer is that it may be difficult for new users to understand how to use because of its very complicated looking layout. This meant that it took us time to get familiar with all the features and settings of the software, hence affecting our early efficiency. Also, the software might take a while to retrieve or transfer data and is less efficient with large amounts of information. This can be quite irritating and at times it leads to latency in getting the real time data. Review collected by and hosted on G2.com.
Our business uses Maximizer to collect customer and vendor contact data and interactions. We also use Maximizer to run our business, which wouldn't run as smoothly without it. Review collected by and hosted on G2.com.
A feature that would improve our efficiency is the Maximizer to interface with Blackpurl. The Maximizer address book is automatically populated when new customers/vendors are added to Blackpurl. Review collected by and hosted on G2.com.
What I find most beneficial is its great CRM that is designed to provide explicit control over client relationships. One of the things we like about the platform is that it allows us to monitor our conversations with clients and automatically follow up on a range of tasks. Also, there are integrations with third party services such as Mailchimp which helps to improve marketing performance by synchronizing email marketing campaigns to the CRM data, thus reaching clients at the appropriate time depending on crm activity. Review collected by and hosted on G2.com.
Maximizer has its drawbacks as the system itself may appear to be somewhat old fashioned and its interface not as friendly as you might expect to novice users. This is something that can influence users skills in relation to the use of the system and may also impact the timeframe that a user requires to master the system. In addition, the analytics and reporting that they offer are quite simple and one cannot easily generate deeper analysis and great information from the provided data. Review collected by and hosted on G2.com.
One Maximizer’s strength that I have observed is that it has an extensive range of CRM options, which offers a detailed overview of his customer communication and sales data. The reporting feature enables us to track the performance and get significant data. The integration with our email and calendar systems also makes correspondence and scheduling easier and have all the necessary information in one place for efficient management of customer relations. Review collected by and hosted on G2.com.
However, the interface of Maximizer is not very modern and intuitive, it is difficult to navigate through the possible options, as well as to study the functionalities of the program. It also can be somewhat slow when processing a lot of data or producing more detailed reports. This lag can impact our efficiency, and result in longer response times for queries, input, and output. Also, although the integration with other systems is beneficial, sometimes you need to make adjustments in order for everything to fit together correctly. Review collected by and hosted on G2.com.
In my capacity, I primarily use Maximizer for maintaining and scheduling events into the advisor's calendars, keeping track of to-do's and tasks, as well as keeping (and being able to easily review) past interactions with clients. It also has a great integration with outlook that allows us to automatically save emails to and from clients for future reference. Review collected by and hosted on G2.com.
There are some superficial changes I wish I could make, like a dark mode or better visibility, especially on the calendar. An integrated notes/updates specifically tied to individual tasks for keeping track of progress on more complex jobs without having to clog up the initial task with memos would also be fantastic, but there is at least the workaround of editing the initial task to add notes directly there. Review collected by and hosted on G2.com.
Maximizer is the CRM tool we use to update client information, keep notes and run our calendar. Our entire time is connected and can see the same calendar, we each add appointments, meetings and reminders in our own designated colour and it makes it so easy to flow through each day. We print the notes before each client meeting and they're very well organized and easy to review. There are a ton of features that have been added to max and integrations that I haven't had the time to learn and explore yet. It would be helpful to have a couple training sessions on how to better optimize the platform because I know we could be making better use of it. Review collected by and hosted on G2.com.
It's hard to deal with updates and changes. I'm on this program every single day and my work flows around the ease of use and click throughs. Sometimes Max will make updates and I'll log and and will not have expected them and I'm really thrown off for awhile. Sometimes the changes make things worse instead of better for me but support has explained that the majority rules and disagree with that. I also used to love support, it was so easy to speak with someone right in the app but now it goes off into e-mail and phone calls. I much prefered the way it was before. Also the staff in support seem less knowledgable than they were last year. Review collected by and hosted on G2.com.
I like how Maximizer allows options for advanced data entry and amounts of client filtering. The organization structure is great is fairly easy to implement. Frequently this can be used everyday and if we ever need any help or issues customer support is fast and effecient. Review collected by and hosted on G2.com.
I don't like how maximizer doesn't show the times directly for appointments on the boxes and can be confusing at times to look at generally. The ease of integration is not as valuable as it is strange to use from the start. Review collected by and hosted on G2.com.
I like the ability to create a task, although for some reason my tasks automatically duplicate quite frequently and the same task will pop up multiple times. I also like the ability to make favourites lists in contacts so we can send mass emails to clients. Review collected by and hosted on G2.com.
functions are not yet seasmless. for example, when you are creating a task, and adding a "task with", you need to type in the full name of the individual and press enter before anything comes up, whereas in other parts of maximizer you can type in the first few letters of a last name and all their info pops up. Review collected by and hosted on G2.com.
Based upon my experience, the best aspect of Maximizer that I have found is probably its comprehensive CRM capabilities. One of the advantages of the proposed application is the detailed examination of client relations and sales processes, which plays a significant role in client interactions. I also appreciate the way it is compatible with our email and calendar so that we can schedule and communicate effectively to face our clients. Review collected by and hosted on G2.com.
One of the most significant disadvantages of Maximizer is that users cannot extensively customize its appearance. While the tool contains various functionalities, it may take some time to make it match our organizational requirements and characteristics. Lack of flexibility in interface and functionality customization we faced sometimes significant troubles when attempting to adjust them to satisfy our requirements. This limitation brings about how we handle the software and by extension makes us inept in our working productivity. Review collected by and hosted on G2.com.