Maximizer Reviews & Product Details - Page 3

The app's onboarding procedure requires minimal effort. Our setup process finished within an afternoon thus providing us with an unexpected convenience. Automated contact updates in this system deliver at least three hours of savings weekly. The application's tracking capabilities for sales activities together with performance metrics enables us to maximize our weekly meetings efficiency. Review collected by and hosted on G2.com.

The mobile version occasionally shows technical issues for users. During project switching my device occasionally becomes unresponsive. Minor technical difficulties appear occasionally. Review collected by and hosted on G2.com.

What I like the best about Maximizer is its amazing customer support features. We have also improved our communication with the clients to be able to track customer inquiries and to respond to the clients in their personal terms. Our task management system of the software helps us give priority to important requests of the customers, so nothing is left behind. In addition, it is very easy to get alerts and notifications for important interactions with customers. Review collected by and hosted on G2.com.

The downside of Maximizer being that there isn’t much flexibility on how you can use the mobile app. The version for the desktop will provide much more functionality, and also make it easier to access and update key data on the go. In some cases, this has presented a problem for team members that require working from out of the office. The software also tends to be slow when the amount of database data to search is also large. Review collected by and hosted on G2.com.

There’s a fantastic customer support feature in Maximizer. Anytime I’ve needed them for a question or problem, they have been very quick to respond, and provide very detailed answers. The support team behind the software can be dedicated which makes it even more reliable and lower our downtime in our workflow. They also give in depth tutorials and resources that have helped me make use of the software to its full potential without frustration. Review collected by and hosted on G2.com.

Some of the advanced analytics instruments aren’t out of the box for Maximizer. It does a good job of covering the basics, however it can be quite limiting when looking for more detailed insights or creating custom data visualizations because we rely on additional integrations, which add complexity to the process. They could even incorporate more in depth analytics features directly in the software so that we wouldn't have to do any setup or integration. Review collected by and hosted on G2.com.

My journey with Maximizer started in the early 2000s; I've come to appreciate its consistent stability and usability over the years. It's interesting to see how this CRM has managed to adapt amidst the ever-changing landscape of technology. Review collected by and hosted on G2.com.

In recent years, Maximizer has undergone numerous changes, and unfortunately, not all have been for the better. Each update seems to obscure features that many of us rely on. Additionally, while Maximizer is supposed to integrate with Teams seamlessly, it often causes delays and freezes in my email account. Moreover, I've noticed that my Windows calendar appointments are duplicated or even triplicated in my Maximizer calendar, or worse, my appointments disappear from my Maximizer calendar. It's important to be aware of these issues as they can significantly impact productivity and workflow. Review collected by and hosted on G2.com.

Maximizer excels with its strong CRM capabilities which integrate nicely with platforms, such as Outlook and Teams. It’s streamlined our processes and tracking client interactions and appointments in the one place. Reporting functionality is a game changer for our marketing efforts where we are able to leverage deep insights into customer data to focus only on the most promising leads. This tool has sped the workflow and left us much better structured, saving us time and boosting our productivity. Review collected by and hosted on G2.com.

Interface of Maximizer a bit outdated and not so intuitive. This can slow navigation and clutter involving new users. However, it is a steep learning curve and it often takes a longer time for each of the team members to get comfortable with the system. Furthermore, the only dashboards we've been able to effectuate are limited in the customization options, preventing us to incorporate our software to our specific needs and thus, making the process overall less efficient. Review collected by and hosted on G2.com.

Maximizer keeps our team connected whether we're in the office or working from home. The Microsoft integration and their commitment to keeping the program up to date are just a few reasons why I've used the program for over 20 years! Review collected by and hosted on G2.com.

The mobile used to be cumbersome but its all fixed up and I love it. Review collected by and hosted on G2.com.

I like Maximizer because it's so deep in its features, particularly their reporting tools. This lets us fragment the data in various ways so we can see performance within various segments. Meeting the customizable dashboards is a game changer too in that I can personalize what I see based on emerging priorities. The key to this has been the robust reporting capabilities within Maximizer that has helped us better understand both how we are assessing business outcomes as well as behavior of customers. Review collected by and hosted on G2.com.

Many tools are presented to the user, but if some of them are quite complex, their usage might be challenging if the team is not familiar with CRM solutions like in the case of Maximizer. To create customized workflows there might be some time spent for it and one has to be somewhat of a programmer to do it. In the same way, while it provides many reporting options; sometimes, getting to the right one is quite a chore because of too much information. Review collected by and hosted on G2.com.

I like the Maximizer team, they are skilled and care about setting you up for success off the bat, it was important to our companies to have a team that set us up for success early, so that the CRM works for us, we have had bad experiences in the past but we can now use maximizer exclusively. We use it every day and appreciate the integrations built in with the different platforms we use. Review collected by and hosted on G2.com.

Sometimes the speed of Maximizer can be slow since it is the CRM is retro, it would be nicer if it had a higher processing speed. Review collected by and hosted on G2.com.

That we can create the User Defined Fields (UDFs) that work for our business. Also, that we can manage our leads separately from our clients using the Leads Module. I like being able to save all emails to client records for regulatory compliance issues.

Customer support is pretty good also. Review collected by and hosted on G2.com.

Sometimes the support people do not have an answer to issues and need to take it away which can take more than one day at times. Review collected by and hosted on G2.com.

I like action plans. Allows me to create tasks automatically so we have contact points for clients.

I also enjoy how easy it is to find people & items we have saved.

They have good customer support, same day replies. Review collected by and hosted on G2.com.

It can be very slow at times.

I wish the use for new users was easier to learn.

not a massive fan of the interface, looks quite old & outdated. Review collected by and hosted on G2.com.