--- title: Mattermost Reviews meta\_title: 'Mattermost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 369 reviews by the users' company size, role or industry to find out how Mattermost works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 369 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Mattermost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mattermost, facilitating quick communication and seamless team coordination. [(15 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659195&qs=pros-and-cons#reviews) Users love the **ease of use and versatility** of Mattermost, making internal communication seamless and efficient. [(14 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659786&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** in Mattermost, enhancing team coordination and streamlining communication with various tools. [(11 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659277&qs=pros-and-cons#reviews) Users value the **strong security and data ownership** provided by Mattermost, ensuring privacy and compliance in their communications. [(10 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659412&qs=pros-and-cons#reviews) Users value the **effective team collaboration** provided by Mattermost through its organized channels and seamless integrations. [(10 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660170&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , leading to a steeper learning curve and occasional inconsistency in usability. [(8 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660393&qs=pros-and-cons#reviews) Users experience notable **performance issues** with Mattermost, including laggy mobile use, unreliable notifications, and subpar search functionality. [(8 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660411&qs=pros-and-cons#reviews) Users struggle with **integration issues** , finding setup complicated and requiring technical knowledge, impacting overall usability. [(7 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660200&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Mattermost, complicating setup and leading to interface inconsistencies. [(7 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659313&qs=pros-and-cons#reviews) Users find **missing features** like easy chat deletion and more intuitive UI detract from the overall Mattermost experience. [(6 mentions)](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659934&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mattermost ##### 1. Ease of Use Users appreciate the **ease of use** of Mattermost, facilitating quick communication and seamless team coordination. [ See 15 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659195&qs=pros-and-cons#reviews) See Related User Reviews GD giorgi d. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Communication with Stellar Flexibility" What do you like about Mattermost? I use Mattermost at work for inside company communication, and I think it's really easy to use. I like how it can send and receive every type of infor ![Niranjana Devi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niranjana Devi D.") ND Niranjana Devi D. Mid-Market (51-1000 emp.) 4.5/5 "Easy Direct Messaging, Quick Group Chats, and Fast File Sharing" What do you like about Mattermost? Direct messaging is easy, and creating a group chat with users is quick and straightforward. File sharing is also fast, which makes it convenient to s ##### 2. Features Users love the **ease of use and versatility** of Mattermost, making internal communication seamless and efficient. [ See 14 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659786&qs=pros-and-cons#reviews) See Related User Reviews GD giorgi d. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Communication with Stellar Flexibility" What do you like about Mattermost? I use Mattermost at work for inside company communication, and I think it's really easy to use. I like how it can send and receive every type of infor ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you like about Mattermost? What I like best about Mattermost is the control it gives you without sacrificing collaboration. It delivers fast, reliable team messaging while letti ##### 3. Integrations Users appreciate the **seamless integrations** in Mattermost, enhancing team coordination and streamlining communication with various tools. [ See 11 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659277&qs=pros-and-cons#reviews) See Related User Reviews ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you like about Mattermost? What I like best about Mattermost is the control it gives you without sacrificing collaboration. It delivers fast, reliable team messaging while letti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Self-Hosted Mattermost: Full Data Sovereignty with Excellent Webhook Integrations" What do you like about Mattermost? The primary reason we chose Mattermost is the ability to self-host. working in a secure environment, we cannot have our operational chat logs stored o ##### 4. Security Users value the **strong security and data ownership** provided by Mattermost, ensuring privacy and compliance in their communications. [ See 10 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659412&qs=pros-and-cons#reviews) See Related User Reviews GD giorgi d. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Communication with Stellar Flexibility" What do you like about Mattermost? I use Mattermost at work for inside company communication, and I think it's really easy to use. I like how it can send and receive every type of infor ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you like about Mattermost? What I like best about Mattermost is the control it gives you without sacrificing collaboration. It delivers fast, reliable team messaging while letti ##### 5. Team Collaboration Users value the **effective team collaboration** provided by Mattermost through its organized channels and seamless integrations. [ See 10 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660170&qs=pros-and-cons#reviews) See Related User Reviews ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you like about Mattermost? What I like best about Mattermost is the control it gives you without sacrificing collaboration. It delivers fast, reliable team messaging while letti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Secure, Self-Hosted Team Chat with Strong Slack-Like Functionality" What do you like about Mattermost? Mattermost is a strong team communication platform. It offers Slack-like functionality with good channel organization, direct messaging, and integrati ### 5 Cons or Disadvantages of Mattermost ##### 1. Not Intuitive Users find the **interface not intuitive** , leading to a steeper learning curve and occasional inconsistency in usability. [ See 8 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660393&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Self-Hosted Mattermost: Full Data Sovereignty with Excellent Webhook Integrations" What do you dislike about Mattermost? ​The mobile app experience can be frustrating, specifically regarding push notifications on the self-hosted version. Getting reliable alerts requires ![Aaditya Raj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaditya Raj K.") AK Aaditya Raj K. Mid-Market (51-1000 emp.) 4.0/5 "Efficient, Self-Hosted Solution for Secure Team Collaboration" What do you dislike about Mattermost? I don't like that the search system is sometimes too cluttered and shows everything, making it hard to find what I'm looking for. Also, the UI design ##### 2. Performance Issues Users experience notable **performance issues** with Mattermost, including laggy mobile use, unreliable notifications, and subpar search functionality. [ See 8 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660411&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Self-Hosted Mattermost: Full Data Sovereignty with Excellent Webhook Integrations" What do you dislike about Mattermost? ​The mobile app experience can be frustrating, specifically regarding push notifications on the self-hosted version. Getting reliable alerts requires ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Empowers Teams with Robust Data Control and Seamless Automation" What do you dislike about Mattermost? The self hosting nature of Mattermost demands extra expertise a d the tuning of the performance is complex When Mattermost is poorly configured, it ##### 3. Integration Issues Users struggle with **integration issues** , finding setup complicated and requiring technical knowledge, impacting overall usability. [ See 7 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660200&qs=pros-and-cons#reviews) See Related User Reviews ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you dislike about Mattermost? What I dislike about Mattermost is that it can feel less polished out of the box compared to some mainstream chat tools. Initial setup and administrat ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Empowers Teams with Robust Data Control and Seamless Automation" What do you dislike about Mattermost? The self hosting nature of Mattermost demands extra expertise a d the tuning of the performance is complex When Mattermost is poorly configured, it ##### 4. Learning Curve Users face a **steep learning curve** with Mattermost, complicating setup and leading to interface inconsistencies. [ See 7 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659313&qs=pros-and-cons#reviews) See Related User Reviews ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you dislike about Mattermost? What I dislike about Mattermost is that it can feel less polished out of the box compared to some mainstream chat tools. Initial setup and administrat ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Secure, Self-Hosted Team Chat with Strong Slack-Like Functionality" What do you dislike about Mattermost? The initial setup or maintenance can require technical effort. It gets stuck a lot of times while working. ##### 5. Missing Features Users find **missing features** like easy chat deletion and more intuitive UI detract from the overall Mattermost experience. [ See 6 mentions ](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659934&qs=pros-and-cons#reviews) See Related User Reviews ![Aman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman S.") AS Aman S. Mid-Market (51-1000 emp.) 4.5/5 "Ease of Conversation and Confidentiality." What do you dislike about Mattermost? You cannot delete the entire chat in one go which sometime is benificial and sometime it is not. ![Abir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abir S.") AS Abir S. Small-Business (50 or fewer emp.) 4.0/5 "Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations" What do you dislike about Mattermost? What I dislike about Mattermost is that it can feel less polished out of the box compared to some mainstream chat tools. Initial setup and administrat ## Top-Rated Alternatives [ ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") Slack 4.5/5(39,261) ](https://www.g2.com/products/slack/reviews) [ ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") Microsoft Teams 4.4/5(19,252) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ View All Alternatives ](https://www.g2.com/products/mattermost/competitors/alternatives) ![Bhautik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhautik B.") BB Bhautik B. Founder & CEO Small-Business (50 or fewer emp.) 4/9/2024 "It's great for all talking/meeting/discussion stuff, including professional teams, casual fun & more" 4.5/5 What do you like best about Mattermost? OpenSorce, self-host, great updates and features. Review collected by and hosted on G2.com. What do you dislike about Mattermost? ARM64 docker image not available Documentation needs a lot improvements Open-sourcers can help to improve many things, but you have to improve team and processes. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? - Self-hosted platform - It come with all type of devices software and apps so we don’t have to develop own messaging stuff for all devices - It is easy to use and it make our workflow better - there is many plugins available which connect many stuff into platform which is very helpful. for ex we can directly create Microsoft teams meeting from chat screen. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NT Nirupama T. Developer Information Technology and Services Small-Business (50 or fewer emp.) 4/17/2024 "Best platform for communication and arrange metting" 5/5 What do you like best about Mattermost? - Mattermost is the best platform for team communication. - We can easily create different channels and arrange meetings, calls - Also it's open source so we can host it on our platform. - We can share files it has the best UI experience. Review collected by and hosted on G2.com. What do you dislike about Mattermost? - I have no bad experience with this platform. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? - It provides security and the best user experience. - It makes our project workflow easy. - We can connect other different services with Mattermost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite YS Yashvi S. Small-Business (50 or fewer emp.) 4/13/2024 "Best for team communication" 5/5 What do you like best about Mattermost? It is a Mattermost is an open-source, self-hostable. It has a great UI for chatting and meeting. We can able to create a different Chanel for different projects. Also, it has a mobile version which is also helpful we can access it from anywhere. Review collected by and hosted on G2.com. What do you dislike about Mattermost? Needs to improve documentation. else nothing to dislike Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? One platform to communicate in chat, calls and also able to arrange meeting We can create different channels for different purposes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MM Marshall M. Director Of Advertising Operations Publishing Mid-Market (51-1000 emp.) 1/9/2024 ""EXCEPTIONAL MEDIUM OF COMMUNICATION"" 5/5 What do you like best about Mattermost? I discovered that the platform was easy to navigate and simple to set up and operate. It provided a variety of helpful functions like channels, direct messaging, and file sharing, which allowed me to effectively work together with my team. Furthermore, the platform has a vibrant open-source community, customer support availability, consistent updates and assistance, as well as numerous integrations with external tools and services, making it ideal for optimizing workflows and consolidating communication in my organization. I particularly appreciated the top-notch security features, including end-to-end encryption...Bravo! Review collected by and hosted on G2.com. What do you dislike about Mattermost? Some Team Members needed time to adjust to Mattermost because they were unfamiliar with open-source platforms or self-hosted solutions. The group needs to prioritize the development of integrated audio and videoconferencing capabilities. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? Mattermost's self-hosting feature allows me to keep control over the communication infrastructure while ensuring security, compliance, and customization in line with the company's technical criteria.Mattermost provides a wide range of interfaces with third-party tools and services for our technical projects, simplifying workflow integration and collaboration. They keep their end in delivery Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/20/2024 "Good communication tool for remote teams" 3/5 What do you like best about Mattermost? Mattermost is easy to use and has all the functionality needed when communicating with a remote team Review collected by and hosted on G2.com. What do you dislike about Mattermost? There are some issues with receiving messages in the mobile app Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? Allows me to communicate with team members all over the world easily and efficiently. Gets work done faster, enables collaboration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VT Victor\_ T. Product manager Computer Software Small-Business (50 or fewer emp.) 3/13/2024 "Mattermost at e86 Limited!" 4.5/5 What do you like best about Mattermost? I like how Mattermost encourages the creation of documents that facilitate information retention across short, medium, and long timeframes. Through its efficient chat function, it enables seamless communication among colleagues. Also it's incredible resource not only minimizes information loss over time but also streamlines file comparison and the efficient flow of critical information. Also i like how it has great customer support! Review collected by and hosted on G2.com. What do you dislike about Mattermost? No con regarding it..it is a nice platform! Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? Mattermost’s impressive platform fosters effective communication and collaboration among colleagues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KB Kyle\_ B. Product manager Broadcast Media Mid-Market (51-1000 emp.) 3/15/2024 "Great experience with Mattermost..!!!" 4.5/5 What do you like best about Mattermost? I like how Users can fine-tune their communication and collaboration environment to meet precise specifications. Also Mattermost emphasizes real-time messaging, robust security measures, and the option for self-hosting, making it a versatile solution for various communication needs. Has great customer support..! Review collected by and hosted on G2.com. What do you dislike about Mattermost? I have not encountered any problem while working with this great platform. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? It has centralize communication in one place Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LS Lisa S. Account Manager Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 3/11/2024 "Remains the best multi-platform team communication software" 4.5/5 What do you like best about Mattermost? I like that I was able to subscribe to certain channels to converse and collaborate and also manage chats on my mobile phone for when I am not in the office. Review collected by and hosted on G2.com. What do you dislike about Mattermost? If the notifications are not managed properly there can be too many popups for messages. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? Managing internal and external communications with anyone via different groups and direct messages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Peera Saheb S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peera Saheb S.") PS Peera Saheb S. Software Engineer (IC2) Enterprise (\> 1000 emp.) 11/12/2023 "Collaborate with your teammates in the best way" 4.5/5 What do you like best about Mattermost? Mattermost is a amazing platform to collaborate with teammates frequently and quickly. Also it has lot of features which help sync up with folks very quick and easy. Review collected by and hosted on G2.com. What do you dislike about Mattermost? For new users the platform might look new but as time progresses you get used to the platform. Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? It helps you to quickly collaborate with teammates and for quick sync up. Also you can have channels where you can get organizational updates. Also you can search globally for something and can be found in any channel as the past history of the group/channel is visible for new joinee. Its a great platform which takes collaborative working to a next level with lots of features and capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SE Sharadha E. Senior Account Executive Consumer Goods Small-Business (50 or fewer emp.) 3/7/2024 "Very secure instant messaging app" 5/5 What do you like best about Mattermost? Straightforward and effective natural space for inter-team communication that makes it easy to be part of multiple channels and manage files in a chat. Review collected by and hosted on G2.com. What do you dislike about Mattermost? Pop out chat windows or multiple tabs can really improve the experience Review collected by and hosted on G2.com. What problems is Mattermost solving and how is that benefiting you? Its easy to communicate with colleagues and plan projects, also we can share files over here. Review collected by and hosted on G2.com. 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