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Mattermost Reviews & Product Details - Page 24

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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0 people requested security information

Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Banking
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Mattermost provides all the capabilities of a modern persistent chat solution, but is open-sourced and offers an on-premise option. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Missing more granular admin controls and a more efficient way to group users together for the purposes of communication or adding/removing users from channels. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Improving the efficiency of communication and reducing the number of (antiquated) methods of comms like emails. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Very customizable. Easy to self host and manage. Status updates and instant chat Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Takes time to connect sometimes. When you just connect to the network you have to exit the supplication to get it running again. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Easy to use chat solution Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Intra team communication. Instant chat. Group discussions and team based channels. Status updates and document sharing. Review collected by and hosted on G2.com.

Ismael O.
IO
Software Developer
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mattermost?

I like the channels for grouping easy the teams for communication, how send alert and how i can coustom the app like my brand, i think is a very good alternative for whatsapp, in my work we use to chat about project or only to chat like a friend, and how manage the channels is the better. is easy to send files from a computer and watch. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

the version for android or iphone is really slow, have problems to send files and i logout multiple times, this need more work, when i try open this need long time to open, the alerts is good but the app is very slow. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

need to use from desktop, for mobile is more slow. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

we use for send important information to all employers and have a good communication al time, is very easy send here the data, and send from desktop the images of documents is realy easy to share. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Many integrations with multiple systems. It's used in our monitoring of Systems Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

cleaning up the left hand side with all channels and direct chats, could it alert differently from groups to direct? Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Very comparable if not better than Slack. I was hesitant at first with something new but corporate wide everyone seemed to adapt great with it. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

we use it for chat, monitoring and support tickets. The mobile aspect is great also. Review collected by and hosted on G2.com.

Verified User in Research
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

I like the ability so self-host the server, which allows me to control the data rather than relying on a third party. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The mobile app has some issues with downloading files sometimes, but they do update it constantly. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

N/A Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Creating groups for specific discussions is very helpful, and the access controls are a benefit there as well. Review collected by and hosted on G2.com.

Michael D.
MD
VP Marketing Manager - Chase Brand
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

I like that I can change the colors and theme of the experience Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

It feel complicated when it shouldn't. I can't group people and segment conversations. I want to use my text conversation tool as my meeting tool. Matermost doesn't offer video meeting or screen share support. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

I have stoped using it all together Review collected by and hosted on G2.com.

Verified User in Printing
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like that Mattermost allows companies to really customise their channels to suit their needs - for example different teams can have their own channels for easy sharing of ideas, or a company-wide channel can be used for bulletins instead of email. Multimedia messages are easy to create with pictures, video and file-sharing, which allows for much richer communication than text alone. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

File-sharing is sometimes a little bit counter-intuitive, because many users are used to drag and drop uploads instead of selecting from the file explorer. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

I would recommend setting up different channels for different teams or projects, because otherwise conversations can become quite disjointed and confusing with a lot of people chipping in. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost allows teams from programming, to IT support, to customer services to all communicate using the same platform in a way that allows anyone to contribute to the discussion. This improves the sense of camaraderie in the company and improves the overall answer given to technical questions. Review collected by and hosted on G2.com.

Scott Lee D.
SD
Technical Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

An ecosystem and environment that encourages integrations, extensibility and contribution. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Plugins webapp ui cannot run on mobile devices. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Join the community.mattermost.com server! Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We are tightly integrated into our build and deployment pipelines for our SaaS offerings. From centralized code review to notifications channels for individual products, we enjoy this type of chatops workflow. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Safe, fast and stable operation - Suitable for development Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Unable to retrieve read report in one-to-one messages Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

With module Review collected by and hosted on G2.com.

Pol G.
PG
System Administrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mattermost?

the best is that you can easily make an install of mattermost with an small db by containers if you want, Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

No desktop app I would like to use in my unix system Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We have a support IT group where people write their issues and support team fixs them Review collected by and hosted on G2.com.