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Mattermost Reviews & Product Details - Page 22

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
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Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

It's great for a self-hosted slack like communication platform. It's not quite as fancy as slack, and it moves slower but it works very well and as an operator I almost never have to deal with managing the system. Once it's set up and running, it's a work horse that just goes. Upgrades are very easy. We've upgraded the entire system several times, and have only needed a few minutes (less than 10m) each time. We've never had an issue with upgrading. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

There have been some annoying bugs in the mobile clients. Enterprise support has been able to help get urgent issues fixed for us. iOS is better supported than Android. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

It's very reliable, and works very well. If you want something like slack that's self-hosted, you almost certainly want Mattermost. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Having a reliable, self-hosted communication platform is essential for my company. Slack has had several outages since we started using Mattermost and we've been able to continue working during such events. In contrast, we've not had any major outages of our mattermost deployment. Upgrades are pretty quick, and if pre-planned, everyone can work around the few minutes that they take. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

File sharing , creating different channels , themes, grouping Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Calling is not possible , no video call as well so have to use additional software Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We use it for internal communication as people are from different companies working in a project so this is a shared platform that we use for discussion Review collected by and hosted on G2.com.

AB
Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Mattermost has easy to categorize teams and channels.

Creating a team of Marketing and channels for each of Social media, Print media and roadshow marketing is very easy with it.

System admin has access to all the analytics of the usage. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Has a lot of great features like Webhooks, which is not easy for a normal user to understand. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Just Start with it and see your team succeed. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We used Skype to communicate with our teams.

With Mattermost, it became much easier to easily share files and access the communication history with a lot of custom add ons added using Webhooks and APIs. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Mattermost enables direct control over users and data within chat environments. If you have sensitive environments or teams but still require Slack-like internal comms, it is ideal. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Mattermost is tied to your success of running services, so you have to add in some extra time to manage the service rather than SaaS. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

If you are looking at Slack. Work out the total user costs per year. And the need to administrate your users separately. I believe that if you have over 50 users then the costs associated with maintaining Mattermost outweigh the costs of running SaaS Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost enabled us to scale out internal communications and ChatOps without the costs of success (when you have 200 users who also want to join Slack). Alongside this, you maintain more direct control over all of your users and data with the ability to integrate to others systems and tools without exposing over the wide internet. If you have concerns over data sovereignty or exploding costs, Mattermost is a super alternative. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mattermost?

I love using the incoming webwooks to be proactive and monitor certain applications or services we support! Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I dislike that you cannot mark messages as unread if you want to tend to them later. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Love that you can easily post code or snippets of code when messaging back and fourth! Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mattermost?

Freeware online chat platform. This can be used for internal communication.This is self hostable. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Some features are not included in open source edition. You have to buy additional support service from Mattermost Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Go ahead and make your life easy Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

It's communication tool helps in message conveying to colleagues. It's used with in organization. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost facilitates corporate communications and makes file-sharing easy Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

It was similar to Slack in a lot of ways. I don't see the unique advantages it confers. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

It was very similar to Slack, but supports less plugins Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost is a product that improves our privacy and productivity in real time .I liked the fact that the tool is self hosted and comes with modern look and feel.There is a facility of free and open source that is very wonderful.All these things should be really appreciable. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The one thing that I disliked the most in the Mattermost is that there is no feature of mentioning a particular team member which is the most useful feature . Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost allows us to run the collaboration software in our own software. Review collected by and hosted on G2.com.

VC
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mattermost?

Mattermost was very easy to install and deploy using an Amazon AWS container and got the system up and running in less than 1 day. Has all the modern services that you would expect for a team communication platform. Supports SSL out of the box and overall just very easy to set up and run. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I was not able to import my hipchat export to mattermost. 3rd party companies quoted $10k+ to do this so we ultimately went with another solution. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Team communication and much fewer emails being sent. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Low frills but easily used system. Great for group & individual messaging. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

A little buggy... and it may not have all the bells & whistles but it's user friendly Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Don't overlook it.. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Simple group messaging. Review collected by and hosted on G2.com.