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Very easy to use and communication between staff is quicker Review collected by and hosted on G2.com.
Adding users to the site is a bit of a faff. Not as simple as creating a user from an admin side but having to add the user using their email address and then they set up the account. Not efficient when a new member needs everything ready for their first day Review collected by and hosted on G2.com.
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The User Interface is clean and adaptable, the backend is great and their Administration Documentation top notch. The customer success managers are great to deal with and communicating with the developer is a breeze.
Our users had no pain switching from WhatsApp and Skype for Business. Happy Users are Happy Administrators. Review collected by and hosted on G2.com.
The Config file could be a bit easier to manage, everything else is great. Review collected by and hosted on G2.com.
Security, file sharing, AWS S3 support for shared files and attachments, and permanent message retention. Review collected by and hosted on G2.com.
There should be the ability to change default notification settings, reset MFA without going to the command line, and I would like it if file and message retention policies were added to E10 instead of just in E20.
I think another good feature would be to write messages in the mobile or desktop apps while offline that would send when you connect to the internet (so that you can write messages on airplanes).
I found the server installation and update process to be a little bit tedious. Review collected by and hosted on G2.com.
Easy to get in touch with colleagues on other teams and countries. Brings everyone closer together. Easy to share information, and collaborate on projects. Open Source application that we can run on our own managed server, and we have control on our data. Review collected by and hosted on G2.com.
Mobile application not as stable as web application, I often have trouble with not getting notifications and that the app itself freezes. When I get a notification the newest message from that user doesn't show until i reload or choose the person from the list of contacts. The overall user interface could improve some. Also more integrations is appreciated. Review collected by and hosted on G2.com.
Mattermost is quite user friendly. Easy to make all sorts of chat groups and customizable. Review collected by and hosted on G2.com.
Sometimes, the system will log me out unexpectedly and without my knowledge. Review collected by and hosted on G2.com.
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The user experience for MM is better in many ways than hipchat. All of our users like the MM client and the fact that the web client is full featured means things like Franz “just work”. Review collected by and hosted on G2.com.
The admin side UI is still not as feature full as we’d like. Channel management, user management, team management... even by and admin, end up being done from the command line. These were things hipchat did well. I’d love to see those features creep into the admin console. Review collected by and hosted on G2.com.
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What I liked the best about Mattermost is that it works and looks very much like Slack--but we can have full control of our users data. Review collected by and hosted on G2.com.
I don't like that it's missing some key user management features. I wish that I could delete all users who haven't logged in since XXX date, or do batch processing on users. Review collected by and hosted on G2.com.
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It's highly useful for internal messages, chats, file transfer etc. Review collected by and hosted on G2.com.
Matter most could improve the UX a bit more and make it easy Review collected by and hosted on G2.com.
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Open Source community driven. Very easy to install and maintain. Very stable. Easy to integrate. Review collected by and hosted on G2.com.
There is nothing negative concerning this software it is the best. Review collected by and hosted on G2.com.
The usability and provided features to make communication much easier. Its very stable and I dont have to worry about losing connectivity. Provides customization and additional "nice to have" features that make sharing information and collaboration easy and stress free. Review collected by and hosted on G2.com.
Lacks plugins when compared to slack. Notifications seem to be buggy and can be difficult to get working properly. Review collected by and hosted on G2.com.