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Mattermost Reviews & Product Details - Page 21

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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0 people requested security information

Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Josh R.
JR
IT Analyst
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Very easy to use and communication between staff is quicker Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Adding users to the site is a bit of a faff. Not as simple as creating a user from an admin side but having to add the user using their email address and then they set up the account. Not efficient when a new member needs everything ready for their first day Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Quick and easy way of communicating to staff Review collected by and hosted on G2.com.

Tim R.
TR
IT-Systemadministrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

The User Interface is clean and adaptable, the backend is great and their Administration Documentation top notch. The customer success managers are great to deal with and communicating with the developer is a breeze.

Our users had no pain switching from WhatsApp and Skype for Business. Happy Users are Happy Administrators. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The Config file could be a bit easier to manage, everything else is great. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Face to Face Communication, Work from Home employee communication and even Meetings.

Having an off-topic channel is great for moral and not having to write an email for everything (or use skype for business) is also a big feature request. Being able to stop users from communicating via WhatsApp is a big Security factor. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Security, file sharing, AWS S3 support for shared files and attachments, and permanent message retention. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

There should be the ability to change default notification settings, reset MFA without going to the command line, and I would like it if file and message retention policies were added to E10 instead of just in E20.

I think another good feature would be to write messages in the mobile or desktop apps while offline that would send when you connect to the internet (so that you can write messages on airplanes).

I found the server installation and update process to be a little bit tedious. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

If you have someone capable of administering a server then you should use it. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

It has made secure file transfer easier. The ability to search old conversations has also been very convenient for keeping records. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mattermost?

Easy to get in touch with colleagues on other teams and countries. Brings everyone closer together. Easy to share information, and collaborate on projects. Open Source application that we can run on our own managed server, and we have control on our data. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Mobile application not as stable as web application, I often have trouble with not getting notifications and that the app itself freezes. When I get a notification the newest message from that user doesn't show until i reload or choose the person from the list of contacts. The overall user interface could improve some. Also more integrations is appreciated. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Easy collaboration, communication and sharing of data. Your data is still your own. Easy so implement. Easy to use. You don't have to use email or phone calls for small issues. Integrates well with gitlab. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Faster and more efficient communication. Going from IRC we still have control of our data, bur more options in communication and collaboration. You can also involve customers and collaborate with them in a much easier way than before. Fun and modern tool. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost is quite user friendly. Easy to make all sorts of chat groups and customizable. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Sometimes, the system will log me out unexpectedly and without my knowledge. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Half of my team works remotely, so Mattermost allows us a quick and easy way to collaborate. Review collected by and hosted on G2.com.

Robert H.
RH
Global Operations Manager — ThreatGRID
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

The user experience for MM is better in many ways than hipchat. All of our users like the MM client and the fact that the web client is full featured means things like Franz “just work”. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The admin side UI is still not as feature full as we’d like. Channel management, user management, team management... even by and admin, end up being done from the command line. These were things hipchat did well. I’d love to see those features creep into the admin console. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Get an eval. It’s a solid platform Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Inter-team communication for a geodistributed team is extremely important. We found the migration path to MM simple enough, the formatting options in-client fit our needs, and the plugin infrastructure fit our development skills and is well documented. Review collected by and hosted on G2.com.

Daniel O.
DO
Director of East Coast Operations
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

What I liked the best about Mattermost is that it works and looks very much like Slack--but we can have full control of our users data. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I don't like that it's missing some key user management features. I wish that I could delete all users who haven't logged in since XXX date, or do batch processing on users. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

You should have a fairly robust developer assist with setup. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We are using this because of the extremely high cost of other tools like this. Mattermost worked with us as we are a vocational training school and gave us an educational license that allows all of our students to connect on the MM platform. Also, we want to be able to delete messages that may not reflect our values, or aren't appropriate. Review collected by and hosted on G2.com.

Devarajan S.
DS
Business Development Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

It's highly useful for internal messages, chats, file transfer etc. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Matter most could improve the UX a bit more and make it easy Review collected by and hosted on G2.com.

Michael J.
MJ
Internal Communication Specialist
Telecommunications
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Open Source community driven. Very easy to install and maintain. Very stable. Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

There is nothing negative concerning this software it is the best. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Better system for improved efficiency and team communication and I therefore highly recommend it. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

This software has promoted better communication and project management, easy notifications and less mail exchange which are really beneficial. Review collected by and hosted on G2.com.

NS
Systems Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

The usability and provided features to make communication much easier. Its very stable and I dont have to worry about losing connectivity. Provides customization and additional "nice to have" features that make sharing information and collaboration easy and stress free. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Lacks plugins when compared to slack. Notifications seem to be buggy and can be difficult to get working properly. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Utilize its shortcuts, it can make navigating throughout much easier. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Communication and responsiveness. Makes communication as a remote employee easy. Review collected by and hosted on G2.com.