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Mattermost Reviews & Product Details - Page 20

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like that the produce has both desktop and mobile app Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

When I message two people and without tagging anyone it would not show up any conversation badge so if might not notice the conversation. Rather it would just bold the perople group Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Communication within the work group. The benefits are that it's so easy to use and hazzel free. Review collected by and hosted on G2.com.

Angela G.
AG
Director of Systems Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I love the ease with which we were able to get this running and used by the team. It is a great mechanism for communication in-house amongst our team members. I love the markup capabilities that it has so team members can share code snippets and get input. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

If we want to roll this out to a larger user base in the company we have to use a public server. Right now we keep it in-house for a specific team. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

It is a great solution for developers that are using GitLab already. We were up and running in a couple of hours and the free version is great for smaller teams. Has plenty of features. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Internal quick communication is easy. Allows for conversations amongst the team about various things without having the "noise" in our area that is part of a larger divided space - helps us be good neighbors to the other teams on our floor. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

organised channels which works great in the professional environment, notification from 3rd party channel helps with the development flow for a coder like me. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

nothing really concerning as it does everything i expect it to do. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

helps with my codeflow as i am subscribed to 3rd party software and i get notified seamlessly and increases my productivity Review collected by and hosted on G2.com.

RM
Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

The most important feature that made us choose Mattermost is that mix of out of the box system and open-source. We are able to customize the software as per our requirement which is a big feature. We can mold the software to our company and not the other way round which is the problem with most of the other player in the market. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

There are only two dislikes I have found with the system which can be made better. One is the notification system. The notifications in public and private channel are not clear which has been informed to the customer support team. Second thing is that there are certain features which cannot be used as an add on feature based pricing and the most expensive licenses has to be purchased. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

If you are into the mix of purchasing an out of the box product with the touch of open-source system, then go with Mattermost as it will give you the freedom to turn the product as per your requirement. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost has helped us streamlining our communication mechanism in our company which was missing prior to changing. The biggest benefit we have realised is the software being open source. This feature has given us so much benefits in changing the software to company requirements than the other way around. Also, sharing files have become much more easier as prior to this it was mostly through email but now we can send it quickly over Mattermost without any issues. As we have employees throughout the world, getting in touch with everyone in one channel was quite time consuming and confusing but Mattermost gives us the option to create a better communication structure for sure. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like that Mattermost is super similar to Slack. For those of us who are restricted at work in terms of using software freely, it offers the same simplicity and functionality that Slack does, while being open source and self-hosted. I also like the additional security of Mattermost where you can control who has access to the data on the server (end-to-end encryption). Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

No cloud service, UI for the native desktop application is less aesthetically pleasing than Slack Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

I'm not really having any problems with Mattermost. One big benefit is the added security with end to end encryption and self-hosting (which is essential at my company). Review collected by and hosted on G2.com.

Conan A.
CA
IT Systems Design & Integration Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Mattermost allows our team to chat and collaborate in real-time and share files. This has minimized use of email which is enabling the team to be more productive. In addition, the robust search capability can be leveraged to look for previous persistent conversations (things like issues, files, etc.). These features have really provided a culture-shift in a great way for our team and how we work. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I do wish Mattermost had audio/video/sharing features built in without using bots or plugins. It would allow our organization to use one platform for chat and audio/video calling so that other applications could be retired. I understand the complexities this could cause for an organization that already has a dedicated client for those features, but it would be a welcomed addition, that could allow even more productivity from Mattermost. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

I recommend using the free version for testing out Mattermost. It comes packed with features and your team can hit the ground running with a pilot because of its intuitiveness and ease of use. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We have been able to cut down on help desk tickets with Mattermost. Tickets in the queue that used to revolve around 50 per month have been cut down to about 5-6. With Mattermost's persistent chat feature, end users are able to solve issues by quickly searching for a solution that other's may have faced, or by asking questions directly to the Enterprise Help Desk channel to get a quick response. In addition, file sharing, such as sharing a PowerPoint presentation that needs to be worked on by multiple people. Cutting out email as the middle man has proved beneficial and productive. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mattermost?

Chat data is by its very nature sensitive, and not something I want to entrust to a third party if I can avoid it. With Mattermost you don't have to; it has all the bells and whistles of Slack - the present chat solution du jour - but implemented as a FOSS product. Best of all, it's more or less a drop-in replacement, both in terms of experience and integrations, with none of the arbitrary restrictions enforced by Slack. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Mostly minor issues, but the team is responsive in terms of resolving user reported issues. Handling of multiple teams overall works well, but could be even better with some polish. Ever improving keyboard shortcut support is always welcome. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

If you're considering Slack, pause, and look at this instead. What can Slack really offer you that Mattermost can't? Keep in mind that Mattermost is more or less a drop-in replacement, also in terms of integrations. If something is said to work and be compatible with Slack, chances are it is also compatible with Mattermost, and will work just the same. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We used Mattermost to replace an XMPP setup. The primary driver for moving away from XMPP was easier of setup for users, especially on mobile, and easy integrations with other systems. Push notifications and better support for roaming users have also been welcome additions.

In my previous job, we used Mattermost to consolidate communication between employees coming from IRC, Slack and Skype. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost can be self hosted and the software is relatively lightweight to run. Most importantly, the collaboration history and communications across teams/users is limited only by your physical storage. There's no cap on history with is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The only annoying feature is that the macOS desktop client does not work with mac keychain for passwords. It's only a minor thing but falls behind iOS and web versions. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Use a dedicated VPS to ensure best service for larger organisations. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Scalable collaboration is now less restrained since users don't experience issues of impending history loss. Review collected by and hosted on G2.com.

Jerry F.
JF
Auxiliar administrativo
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

It allows us to have greater control in our platform and offers us all the benefits of instant and collaborative messaging that offers us to have public and private chat and have all this potential locally compatible with QNAP. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Some updates are conflicting and generate various problems such as lag or crashes. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

It really is a light, private and quite efficient software. I think it can improve the efficiency of a small department. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

I improve the flow of communication in our work group and significantly improve productivity in some departments. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
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(Original )Information
What do you like best about Mattermost?

It's free and opensource, you can have both private and public channels. Ideal for having a off topic groupchat with colleagues and an official chat for only work related topics. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Scrolling back through a big groupchat history is really slow, the search function works decent enough though.

For a user there is no option to take a backup of the group history. An export function would have been great. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

As a normal user it works fine but be aware your chats can get lost since you cannot export history. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

I used Mattermost to keep in contact with colleagues in a lot of different teams. I could use it on my phone to stay updated even when not at my desk. Review collected by and hosted on G2.com.