Gaurav K.
GK
Gaurav K.
Marketing Manager
Information Services
Enterprise (> 1000 emp.)
"Effortless Setup and Creative Card Designs Boost Team Morale"
5/5
What do you like best about Matter?

The variety of card designs keeps things fresh. There's something for every situation, whether you're celebrating a big win or just thanking someone for a small favor. People get creative with the messages they write, which makes it feel personal rather than generic. Setup took maybe ten minutes and people were sending cards the same day. The barrier to entry is basically nonexistent. It was easy to integrate with Slack and the customer support is incredible. Review collected by and hosted on G2.com.

What do you dislike about Matter?

No complaints, we use it daily and it helps our performance and motivation. Review collected by and hosted on G2.com.

Jacob M.
JM
Jacob M.
Talent Acquisition Specialist
Information Services
Enterprise (> 1000 emp.)
"Effortless Employee Recognition and Team Celebrations Made Easy"
5/5
What do you like best about Matter?

Keeping track of birthdays across a growing team was getting overwhelming. The automated celebration feature collects dates and handles the rest. A card goes out, people add their messages, and nobody has to maintain a master list. It sounds simple but it removes significant mental overhead. The cards look polished and people genuinely enjoy contributing their personal messages. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing comes to mind. Really helped me take tasks that were tedious off my plate. Enjoying the platform so far. Review collected by and hosted on G2.com.

Aarti S.
AS
Aarti S.
Research Analyst
Information Services
Enterprise (> 1000 emp.)
"Thoughtful Feedback and Meaningful Recognition All in One Place"
5/5
What do you like best about Matter?

The best part for me has been how Matter encourages specific, thoughtful feedback. Recognition isn’t vague or surface level. I’ve received appreciation for how I present data, explain risk, or connect research to team goals. That level of clarity means a lot in a role that often works in the background. The best thing is that Matter has all the resources I need for recognition in one place. Their rewards are incredible and the feedback Friday really brings us together as a whole. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The platform is very helpful to me and really flows well. It’s easy and I haven’t had any problems to share. Company has adopted this very quickly. Review collected by and hosted on G2.com.

Brooklynn H.
BH
Brooklynn H.
Human Resources Director
Mid-Market (51-1000 emp.)
"Matter review!"
5/5
Grace F.
GF
Grace F.
Customer Support Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Unites Teams Across Shifts—Effortless Recognition and Support"
5/5
What do you like best about Matter?

One of the best parts of Matter is being able to send and receive recognition no matter what shift you’re on. Even if I don’t cross paths with someone directly, I can still acknowledge their impact. It’s made the support team feel more united, even across time zones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Really, the platform is very easy and supportive. It’s been very helfpul for me so far. Our company has really adopted Matter. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Digital Marketing Analyst
Information Services
Enterprise (> 1000 emp.)
"Boosted Team Morale and Productivity with Effortless Recognition"
5/5
What do you like best about Matter?

Using Matter has added some rhythm to how our team works. It’s subtle, but having a space where appreciation shows up has made the pace feel steadier. It’s also helped us reflect a little more, which isn’t always easy when things move fast. We have more connections and the moral has really improved, which has increased our work production. The kudos templates are easy to use and fits right into my workflow. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The tools work well for me. I enjoy using Matter to recognize my colleagues. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Team Motivator"
3.5/5
What do you like best about Matter?

I appreciate that any employee has the ability to fully acknowledge another employee. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The fees aren’t static; they’re charged consistently per card or per request. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Jenn. You can create custom kudos in our Web App! Perfect for company values, company humor, or other fun! Add a title, background color (hex # or pre-defined), and an image. All custom kudos created are added to a shared team library. Appreciate you being a valued customer of Matter. 💜

Grace M.
GM
Grace M.
Software Developer
Enterprise (> 1000 emp.)
"Thoughtful Recognition Made Easy with Matter's Seamless Tools"
5/5
What do you like best about Matter?

The kudos cards let me recognize people in a way that feels thoughtful without being overly formal. In a role where most of the work is behind the scenes, it’s nice to have a way to say, “Hey, I see what you’re doing,” and know that others are doing the same. It’s helped bring more appreciation into a space that usually stays heads-down. All of the tools Matter offers has made a huge difference in my daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The interface is smooth and fits how I already work, there have been no issues that I have found. Review collected by and hosted on G2.com.

Lydia R.
LR
Lydia R.
Project Coordinator
Information Services
Enterprise (> 1000 emp.)
"Matter Boosts Team Recognition and Cooperation Effortlessly"
5/5
What do you like best about Matter?

Matter has created a noticeable shift in how people interact. It didn’t take long for it to become part of our routine, and it’s made the culture feel more cooperative. I tend to stay focused on infrastructure, so I don’t spend a lot of time in conversations, but now there’s a consistent thread of acknowledgment running through the team that I’m part of, even if I’m not always in the middle of the dialogue. The platform is simple to use and has increased the recognition that I give colleagues. It’s been a welcome change to my days. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It’s been simple to keep using without interruption, and no comlications. Review collected by and hosted on G2.com.

Shantanu B.
SB
Shantanu B.
Infrastructure Engineer
Information Services
Enterprise (> 1000 emp.)
"Seamless Rewards and Recognition Right in Slack"
5/5
What do you like best about Matter?

Matter works within Slack so I don't have to go anywhere else. That's the main reason I actually use it. Matter has given people a way to give recignition that’s easy and effective. The coin system resets every week, which is a great option. The rewards have great selections too. All in all it’s a great rewards and recognition system! Review collected by and hosted on G2.com.

What do you dislike about Matter?

No complaints here. All of the tools work great together for me. Review collected by and hosted on G2.com.