The automated birthday and anniversary celebrations are genuinely helpful. I used to keep a spreadsheet and set calendar reminders, which worked until it didn't. Now it just happens. The team gets a notification, people can add their own messages to the card, and I'm not the bottleneck. I also like that it doesn't feel impersonal even though it's automated. The messages people write are heartfelt. The whole platform has transformed how and how often we communicate to each other. It has improved communication and brought back necessary recognition company wide that was missing. The platform is easy to integrate and implement and works in connection with our current softwares. Additionally, the customer support is phenomenal! This is the first employee software that I’ve actually implemented daily and enjoyed the experience. Review collected by and hosted on G2.com.

Nothing to share, this is a tool that I use daily now. Review collected by and hosted on G2.com.

I appreciate that the platform doesn't demand constant attention. You can engage with it when it makes sense without feeling pressured. The analytics provide useful insight into team engagement patterns, and the surveys integrate smoothly so everything lives in one place. The reward options are thoughtful and include choices beyond just gift cards. It was easy to integrate and daily use doesn’t seem monotonous. The platform is enjoyable. Additionally, connecting the platform to our current software was very easy. Matters implementation and customer support is amazing. They really care about their users. Review collected by and hosted on G2.com.

Nothing comes to mind, honestly the options available have been easy, helpful, and a great resource for improving communication and employee engagement. Review collected by and hosted on G2.com.

The rewards catalog is solid. Gift cards, charitable donations, actual useful options. I've worked places where the rewards were branded water bottles and that was it. Here you can pick what matters to you. I donated to a nonprofit last month with my coins and it felt good to direct it somewhere meaningful. The card designs are visually appealing too. Matter has everything you need for employee recognition in one place and it really makes things easy to connect with teammates and colleagues. The integration was very smooth and simple since it connects directly to our Slack. Review collected by and hosted on G2.com.

Nothing really, we use it daily and it has really improved motivation. Review collected by and hosted on G2.com.

What I like most about Matter is how simple and intuitive it is to use, while still offering strong collaboration and productivity features. It keeps tasks, communication, and workflows organized in one place, which makes teamwork feel more efficient and coordinated. I also appreciate the clean interface and overall reliability, and I like how easy it is to stay up to date without feeling overwhelmed. Review collected by and hosted on G2.com.

One downside of Matter is that some advanced features can take time to learn at first, especially for new users. There are also moments where notifications or updates can feel overwhelming when managing multiple projects. In addition, certain customization or integration options could be improved to make workflows even more flexible. Review collected by and hosted on G2.com.

It's encouraged my team to speak up about positivity in the workplace. Review collected by and hosted on G2.com.

I can't think of any specific dislikes about this software. Review collected by and hosted on G2.com.

I love that you can recognize co-workers for doing great things and reward them in the process with coins that they can turn into actual gifts! Review collected by and hosted on G2.com.

I wish there was more to it than just recognizing coworkers who go above and beyond. Review collected by and hosted on G2.com.

I love the amount of things that Matter can be redeemed for, like our kudos coins. I think that's awesome. Our company loves making the custom templates as well; they can get really goofy and funny and really can show off our culture. It's really fun. Review collected by and hosted on G2.com.

Maybe the integration with Slack. I think it works really well in Slack. I had just that you can't access the full dashboard in there, so maybe being able to do that would be great. Review collected by and hosted on G2.com.

Its a app that really motivates employee. Review collected by and hosted on G2.com.

I have nothing to complain about. It is extremely easy and intuitive to use. Review collected by and hosted on G2.com.

I was skeptical at first because we've had other tools that nobody ended up using. Matters analytics dashboard shows who's participating and who isn't, which helps when you're trying to understand whether something is actually working or just creating noise. Having a record of recognition throughout the year makes performance discussions more substantive. I can see patterns in what people value about each other's work, which is more interesting than I expected. The surveys feature is straightforward enough that people actually fill them out. Great employee recognition tools that are easy, informative and beneficial to our teamwork. Review collected by and hosted on G2.com.

With the helpful customer support, easy integration and set up- I have had no issues so far. Really enjoying the tools Matter offers. Review collected by and hosted on G2.com.

The automated birthday messages are a great help. With Matter I can send recognition between calls or tickets without it feeling like another task. The setup took less than ten minutes, and it works seamlessly. When someone on the team helps me troubleshoot a tricky customer issue, I can send them something right away instead of waiting until I have time to write an email. The kudos templates make it quick and easy and the designs make it more personable. I also like that the coins reset weekly. Review collected by and hosted on G2.com.

So far I haven’t had any issues. The system runs great and has all of the resources I need for recognition in one place which saves me tons of time. Review collected by and hosted on G2.com.