Andrew J.
AJ
Andrew J.
Customer Success Representative
Enterprise (> 1000 emp.)
"A must-have for recognizing employees!"
5/5
What do you like best about Matter?

I love how easy Matter makes it to celebrate small wins and big achievements. The kudos templates are spot on and save me so much time. The rewards catalog is fantastic too with so many choices for staff to enjoy. Analytics give me clear visibility into engagement, which has been a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Honestly, nothing so far. The platform feels very intuitive. Review collected by and hosted on G2.com.

Manuel V.
MV
Manuel V.
Systems Administrator
Enterprise (> 1000 emp.)
"Matter makes recognition fun!"
5/5
What do you like best about Matter?

Employee recognition was really difficult before Matter. Everything is easy to find, connected to Slack, and has lovely template options. Reward options are the best! I love the coin system they use. All in all great platform that has really helped not only improve recognizing colleagues, but encourage it. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Still new to everything but no issues at all. Very helpful. Review collected by and hosted on G2.com.

Nathan B.
NB
Nathan B.
Customer Success Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Recognition that actually fits into my busy schedule"
5/5
What do you like best about Matter?

I am constantly moving between meetings, and Matter makes it possible for me to recognize staff without it taking up extra time. The templates make it quick to write something thoughtful, and the analytics help me stay aware of who is being recognized most. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing at all. It really does what I need. Review collected by and hosted on G2.com.

Mark E.
ME
Mark E.
Support Operations Specialist
Information Services
Enterprise (> 1000 emp.)
"Recognition that keeps teamwork strong! Great engagement tool"
5/5
What do you like best about Matter?

Matter helps us celebrate collaboration across different teams. I like that it takes just a few seconds to send a thank-you or a kudos when someone helps resolve an issue. It has made support work feel much more connected and appreciated. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Works well, with no issues. Fits great into my workflow and the tools are very easy to use. Review collected by and hosted on G2.com.

Taylor F.
TF
Taylor F.
Junior Operations Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"A recognition platform that saves time and effort!"
5/5
What do you like best about Matter?

Matter makes it easy to keep employee recognition part of the daily routine. The kudos templates are quick to use, and the ability to track engagement through the dashboard helps me stay on top of things. It feels efficient without losing the personal touch. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I have not had any issues so far. It has been smooth to use. Review collected by and hosted on G2.com.

Joshua C.
JC
Joshua C.
Financial Analyst
Enterprise (> 1000 emp.)
"Recognition tool you need! Love this app"
5/5
What do you like best about Matter?

This is the tool I never knew I needed. Matters tools gives new meaning to employee recognition. Everything is centrally located to make giving kudos a snap. The coins system is better than other recognition platforms I’ve used, and the rewards options 👌. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Anything that simplifies systems and improves them is a win for me! Nothing to dislike about MatterApp. Review collected by and hosted on G2.com.

MC
Miguel C.
HR Manager
Information Services
Enterprise (> 1000 emp.)
"Excellent tool for employee recognition!"
5/5
What do you like best about Matter?

Matter’s tools for employee recognition are the perfect fit for our company. It was really easy to use and get started. The customer support team even did a live team training for our company and answered our questions. The analytics and reports are very helpful in pinpointing areas of need. The surveys option is very handy as well. All in all, I have found that the services are very well rounded and improved performance and motivation within the company. There are many options for rewards as well that has really streamlined incentives and thank you gift giving. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I wish our company gave us more coins to redeem for rewards. They only allow managers coins to give away, but that's more on us, rather than Matter. I do know they can allow everyone to give away coins! Review collected by and hosted on G2.com.

Rachel S.
RS
Rachel S.
Operations Assistant
Information Services
Enterprise (> 1000 emp.)
"Great motivator for our whole team"
5/5
What do you like best about Matter?

The variety of features in Matter really stands out. From kudos templates to performance rewards, everything feels tailored to employee engagement. I also like that the analytics show who is being recognized the most and where we can improve. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing that I would call a dealbreaker. The platform has been reliable and easy to learn. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"A Fun and Seamless Way to Build a Recognition Culture"
3.5/5
What do you like best about Matter?

Matter makes peer-to-peer recognition effortless. The Slack/Teams integration is smooth, setup is quick, and the kudos system is fun and engaging. Features like Feedback Friday, automated birthday/work anniversary reminders, and the Matter Coins reward system keep recognition consistent and meaningful. The analytics dashboard is also a great touch—it gives clear insights into employee engagement without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Matter works only inside Slack and Teams, so organizations using other communication platforms may find it restrictive. Also, while the free plan is generous, some advanced features (like surveys and deeper analytics) are limited to higher-priced tiers. A bit more flexibility in integrations and local reward options would make it even stronger. Review collected by and hosted on G2.com.

Priya N.
PN
Priya N.
Business Analyst
Enterprise (> 1000 emp.)
"Creates real employee recognition insight and impact"
5/5
What do you like best about Matter?

The analytics are one of my favorite features. It is helpful to see patterns in recognition and understand where it is being distributed. The kudos templates also make sending messages quick and easy while still leaving room to personalize. Review collected by and hosted on G2.com.

What do you dislike about Matter?

No issues so far. Everything has been reliable. Review collected by and hosted on G2.com.