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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Aarib J.
AJ
Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The best thing is that the coins are redeemable and also allows me to appreciate any colleague Review collected by and hosted on G2.com.

What do you dislike about Matter?

There is no such thing that I dislike about matter yet. Review collected by and hosted on G2.com.

Cassidy S.
CS
Human Resources Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that this platform allows staff to recoginze both small and large accomplishments that may otherwise go unnoticed by the team. With our organization working primarily remote, it's important to keep everyone in the loop on our victories! It's super easy to use and staff have talked about how it brightens their day to be mentioned. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I have no real complaints about Matter, it's been a great service for us. Review collected by and hosted on G2.com.

RK
Insurance Verification Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I love that it is an easy way to show gratitude to your employees/coworkers....I think it helps improve productivity when you can show appreciation for people in such a unique way, it makes them feel supported and acknowledged! Review collected by and hosted on G2.com.

What do you dislike about Matter?

The constant notifications are a bit much when Feedback Friday is happening....maybe space them out a little. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a valued customer of Matter. 💜

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Fomenta una cultura de reconocimiento continuo con kudos y feedback basado en valores de la empresa. Tiene diversas opciones de regalos y el bot automatizado ayuda a que se use facilmente con recordatorios y notificaciones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Aunque funciona bien con Slack y Teams, podría ser útil que se conecte con más herramientas. Review collected by and hosted on G2.com.

Maggy S.
MS
Online Business Manager
Outsourcing/Offshoring
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It's fantastic to have a platform that allows categorizing kudos for coworkers and provides a safe space for compliments that can be recognized by the entire team. The integration with Slack makes it even more accessible and convenient. Great features all around! Review collected by and hosted on G2.com.

What do you dislike about Matter?

As an admin, one of the challenges with using Matter is that I have to manually add new users and they need to sign up before they can start using it. This process can be a bit cumbersome and has been identified as a major pain point for Matter users Review collected by and hosted on G2.com.

Vlada S.
VS
Graphic Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter has truly revitalized how we connect as a team! The peer recognition is a breeze and has become a fun way to celebrate each other's wins. Automating gift card deliveries and birthday shoutouts has saved us tons of time and added a personal touch to our remote setup. It integrates smoothly with Slack , making it a seamless part of our daily routine! Review collected by and hosted on G2.com.

What do you dislike about Matter?

There’s not much to complain about. We’re eager to see even more features in the future, but the Matter team is already on top of updates and genuinely listens to our feedback! Review collected by and hosted on G2.com.

Cris R.
CR
Senior Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use and integrates well with Slack. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not as customizable as it could be in the automatic posts Review collected by and hosted on G2.com.

Kathryn G.
KG
intake specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy that I can point out my co-workers and the great work that they can accomplish daily. Review collected by and hosted on G2.com.

What do you dislike about Matter?

it can be a little difficult to maneuver at times. Review collected by and hosted on G2.com.

NB
Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's super easy to use and to navigate around Review collected by and hosted on G2.com.

What do you dislike about Matter?

I cannot really think of one thing I don't like about matter Review collected by and hosted on G2.com.

SP
Leader
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This is a very good platform that allowe you to connect timely with all your organization. Really helpfull. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The call quality sometimes is not the best. Review collected by and hosted on G2.com.