--- title: Matter Reviews meta_title: 'Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1186 reviews by the users' company size, role or industry to find out how Matter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1186 scale: '5' date_modified: '2026-07-13' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Matter Reviews **Vendor:** Matter **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,186 ## About Matter Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture ## Matter Pros & Cons **What users like:** - Users value Matter for its **easy recognition features** , facilitating acknowledgment of progress and fostering a positive work environment. (343 reviews) - Users value the **thoughtful templates and quick recognition** from Matter, enhancing team morale and engagement effortlessly. (303 reviews) - Users appreciate how Matter fosters **peer recognition** , enhancing team spirit and making colleagues feel valued and connected. (232 reviews) - Users value the **accessible employee recognition** of Matter, fostering peer appreciation and enhancing team culture. (225 reviews) - Users find Matter **incredibly helpful** for recognizing achievements and staying connected with teammates across the globe. (218 reviews) - Users love the **employee recognition features** of Matter, fostering team appreciation and celebrating individual contributions effectively. (207 reviews) - Users appreciate the **ease of use** of Matter, facilitating seamless feedback and engagement within teams. (205 reviews) - Team Recognition (172 reviews) - Colleague Appreciation (158 reviews) - Rewards (150 reviews) **What users dislike:** - Users desire more **customization options** in Matter, particularly for feedback and recognition features, limiting their experience. (38 reviews) - Users are frustrated by the **limited options** for customization and flexibility in Matter's features. (37 reviews) - Users find the **excessive notifications** overwhelming, though settings can adjust them to reduce interruptions. (34 reviews) - Users express frustration with **annoying distractions** due to excessive notifications that disrupt their workflow and focus. (23 reviews) - Users find the **coin limitations** restrictive, wishing for more coins and clarity in the reward system. (23 reviews) - Limited Points (22 reviews) - Feedback Issues (15 reviews) - Notification Issues (15 reviews) - Not Intuitive (15 reviews) - Expensive (14 reviews) ## Matter Reviews ### 1. Great App that streamlines the informal feedback on our team **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler T. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Matter is a great way to offer encouragement and recognize the impact of individual team members **What do you dislike about Matter?** People who use the app ma forget to express their ideas in person **What problems is Matter solving and how is that benefiting you?** Matter is a great way to offer encouragement and recognize the impact of individual team members ### 2. I think it’s a cool incentive but I don’t quite understand it **Rating:** 3.0/5.0 stars **Reviewed by:** Alyssa B. | RBT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Receiving gift cards at the end of the year. **What do you dislike about Matter?** I don't understand how it works. I typically just receive feedback and don't give it **What problems is Matter solving and how is that benefiting you?** It's creating more incentive and benefits within my company. I don't really like my company but I enjoy receiving gift cards **Official Response from Sam Lepak:** > Thanks for the feedback, Alyssa! We'd recommend watching our video guides on how to use Matter. There is a simple 2-minute training video on how to use it. Hope this helps! Appreciate you being a customer of Matter. 💜 ### 3. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney G. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I enjoy how easy it is to use. It makes giving kudos to my colleagues easy! **What do you dislike about Matter?** I don’t have anything I dislike! I have no complaints **What problems is Matter solving and how is that benefiting you?** I enjoy being able to give and receive kudos with my colleagues ### 4. Quick and Awesome service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn C. | call taker, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I love the efficiency and quality of the website. Very easy to navigate through and understand. **What do you dislike about Matter?** Nothing, I love it all! Works great with my company! **What problems is Matter solving and how is that benefiting you?** Super easy with the internet and helps me get around my company ### 5. Matter is a great place to show your appreciation to your coworkers. **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn B. | customer services representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Getting to show your appreciation to your coworkers. It keep the company whole. **What do you dislike about Matter?** I don't find that there is anything that i dislike about Matter. **What problems is Matter solving and how is that benefiting you?** getting recognition for the work that you do. Makes you feel appreciated. ### 6. The best space to give thanks and feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Cecilia C. | Directora de Recursos Humanos, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** What I like the most are the Kudos, the space it provides to give collaborators messages of thanks for everything they do every day. The feedback we can request or give seems great to me because it evaluates very specific skills that are required nowadays. This last one has helped me a lot to know where to improve. **What do you dislike about Matter?** At the moment, I don't dislike anything. All the content on the platform has been useful to me. **What problems is Matter solving and how is that benefiting you?** More than solving a problem, we created a space where collaborators now feel the freedom to give recognition to colleagues they consider have stood out during the current week for various reasons, whether it be because they developed a new functionality in the system, provided support to others, learned something new, or achieved a personal accomplishment. ### 7. Creates a healthy soace **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It helps uplift people and recognizes them. At times it is hard to feel recognized at work. **What do you dislike about Matter?** There’s a lot of notifications you guys send **What problems is Matter solving and how is that benefiting you?** It’s solving the problem of recognizing the work employees put in. ### 8. Cool tool to share kudos and appreciation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Timely manner to share feedback and kudos to colleagues, easy to use. **What do you dislike about Matter?** Don't really know honestly as most things with Matter so far are good. **What problems is Matter solving and how is that benefiting you?** More recognition being shared in the team and company in general. **Official Response from Sam Lepak:** > Thanks for the feedback. We'd love to learn why Matter didn't earn a 5/5 if there was nothing negative to say at the moment. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 9. i love this application for work. it is easy to use and fun and engaging. **Rating:** 5.0/5.0 stars **Reviewed by:** Laci N. | talent development specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** i like the fact that i can see the analytics **What do you dislike about Matter?** i don't like that you cannot edit a post. When you delete it, it still shows for everyone else. **What problems is Matter solving and how is that benefiting you?** non engagement is getting better with matter. ### 10. Collaborate, foster teamwork, show appreciation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Matter?** I love that it helps remote teams collaborate and show appreciation. **What do you dislike about Matter?** I don't think it is a downfall of Matter, but sometimes it can be impersonal. **What problems is Matter solving and how is that benefiting you?** Expressing gratitude, contributing to the development of our collaboration. ### 11. Virtual Thank Yous! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** After finishing a project, it feels nice to thank those who were involved or highlight team member's efforts. It's quick to give thanks and getting an alert with your name makes you feel appreciated. **What do you dislike about Matter?** There is a need to want to highlight everyone who was involved, which ultimately gives less coins per person. **What problems is Matter solving and how is that benefiting you?** Matter is helping us engage with our remote teams and help them to feel appreciated and part of the company. ### 12. Great way to recognize colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Easy fun way to recognize colleagues and their achievements each week. **What do you dislike about Matter?** It takes a lot of points to redeem for a gift card. **What problems is Matter solving and how is that benefiting you?** Matter helps boost morale and also helps me feel like I'm contributing. ### 13. Total Engagement! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** Staff instantly jumped in - even before we had prizes ready! Easy to implement and integrated with Slack. **What do you dislike about Matter?** I wish it could accommodate contractors. **What problems is Matter solving and how is that benefiting you?** Helping people feel appreciated. And engaging remote staff. ### 14. It helps in team building as well as appreciate every colleagues efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** - Reward System - Allows us to be grateful to colleagues **What do you dislike about Matter?** Right now I can't think of any, butI would love a dashboard having analytics **What problems is Matter solving and how is that benefiting you?** Lack of Consistent Feedback Culture , Managerial Blind Spots ### 15. Love being appreciated at work! **Rating:** 5.0/5.0 stars **Reviewed by:** Luke A. | Senior Test Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Being able to see how my efforts affect my coworkers while also being able to give kuddos to others that deserve it. **What do you dislike about Matter?** I don't have any dislikes at this point. **What problems is Matter solving and how is that benefiting you?** Matter is helping to encourage coworker feedback with each other. ### 16. Free stuff for kudos! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Projects Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Matter?** The simple yet practical use of the platform. **What do you dislike about Matter?** Nothing of note at all. Maybe to have more coins each week to distribute if you have a bigger team you work with. **What problems is Matter solving and how is that benefiting you?** Keeps the staff happy & engaged plus rewarded. ### 17. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Its very easy to use, looks great and havent had any problems **What do you dislike about Matter?** There really hasnt been anything about Matter I dont like **What problems is Matter solving and how is that benefiting you?** It has been used for recognition so people are more inspired ### 18. Great way to write and provide rewards for coworkers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The ease of use and perks are easy to obtain **What do you dislike about Matter?** I don't dislike anything about the Matter platform. I use it weekly. **What problems is Matter solving and how is that benefiting you?** A way to incentivize shouting out coworkers for their great work. ### 19. Matter has been great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It's great getting positive feedback from your co-workers, however what I appreciate the most is being able to actually use the points gained for positive feedback with the partnered stores. **What do you dislike about Matter?** It's actually difficult to state the 'downsides' to Matter but if I had to pick something, I would say not being able to see the history of feedback and points you have given already. **What problems is Matter solving and how is that benefiting you?** It helps everyone on the team feel seen and apprecitated by their peers. ### 20. Spreading Positivity! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It's a great way to be recognized for the specific things you're doing to contribute to your organization (and get rewarded). It also helps us remember to recognize our colleagues on a regular basis because we don't want to let our coins expire! **What do you dislike about Matter?** It would be nice to be able to see a record of the kudos you've given to ensure you're including everyone. **What problems is Matter solving and how is that benefiting you?** Keeping morale up with regular recognition. ### 21. Great tool to encourage recognition of others **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It is a highly user-friendly tool for employees. In my team, we use it to give daily kudos for good or remarkable things that others have done. We all use it, at all levels, and it's always a great time to recognize each other's work. **What do you dislike about Matter?** I would like the administrator dashboard to be more user-friendly and easier to navigate. It would be great to have more integrations for gift cards. Also, when uploading my own rewards, it would be helpful if the image could be adjusted and repositioned. **What problems is Matter solving and how is that benefiting you?** The team enjoys feeling recognized and being able to recognize their colleagues in front of others. They love the opportunity to exchange their coins for rewards. ### 22. It is my first time using the app but so far it has provided many resources! **Rating:** 4.0/5.0 stars **Reviewed by:** Tamara B. | Front Desk Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** The results that it produces, for example gift cards. **What do you dislike about Matter?** No dislikes for the MATTER app, I like the app **What problems is Matter solving and how is that benefiting you?** Matter solves the problem of team/employee recognition and engagement. It benefits me by allowing me to give and recieve credit ### 23. Great workplace experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** the personalized shoutouts from teammates! **What do you dislike about Matter?** haven't had anything so far that I didn't like! **What problems is Matter solving and how is that benefiting you?** sometimes hard work can go unnoticed from fellow teammates, but being able to shout them out solves that! ### 24. Supreme Culture Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Anna L. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** This tool gives my co-workers and team members a chance to applaud each other on the daily. It strengths our work relationships and encourages us to continue in excellent work. You can add serious or funny graphics along with your kudos and build your points to buy something you've been saving up for. It's a genius product for any company! **What do you dislike about Matter?** I do wish the gifs had movement in the actual kudos. **What problems is Matter solving and how is that benefiting you?** Solving connections with coworkers for our employees to strength bonds and foster a culture worth working for! ### 25. Positive feedback goes the extra mile **Rating:** 5.0/5.0 stars **Reviewed by:** Tia S. | Director of Intake Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I love that bigger companies can still do daily recognition **What do you dislike about Matter?** There isn't anything I dislike about this feature **What problems is Matter solving and how is that benefiting you?** I am able to give good recognition to employees on a scale that is higher than doing it in person ### 26. I love being able to feel more connected with my coworkers while being remote **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** I love the birthday feature. It's nice to celebrate coworkers remotely. **What do you dislike about Matter?** I haven't seen any downsides in my experience with Matter. **What problems is Matter solving and how is that benefiting you?** It's helping me engage with coworkers more ### 27. Great way to give feedback and keep moral high. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** nice way to give little shout outs and puts money behind nice things being said to others within the organization. Fosters thoughtful comments to those that may not have recieved them otherwise across teams. **What do you dislike about Matter?** Could be "gamed" to give feedback or "incentives" to people at times but like any human endevour someone will always think of a way to game the system to their advantage. **What problems is Matter solving and how is that benefiting you?** Helps with cross team/market recognition, good way to give shoutouts **Official Response from Sam Lepak:** > Thanks for the feedback. Matter admins have the ability to add a Coin Monitoring setting that limits how many coins a user can give to another team member within a specific time range. Hope this helps! Appreciate you being a customer of Matter. 💜 ### 28. Tuesday bot **Rating:** 4.0/5.0 stars **Reviewed by:** Jose Bernardo C. | Agente de trámites, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It is very efficient and really helps users with reminders. **What do you dislike about Matter?** At the moment, there is nothing I dislike about matter. **What problems is Matter solving and how is that benefiting you?** For me, there is no problem with matter, in this case, matter bot. ### 29. It's making feedback flow **Rating:** 4.5/5.0 stars **Reviewed by:** Ruben d. | Customer Success and International Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Easiest way to give and receive feedback across my team. And once it flows, it keeps going. **What do you dislike about Matter?** When requesting feedback, you're sometime limited to certain categories. **What problems is Matter solving and how is that benefiting you?** Fostering a culture of feedback. Lowering the threshold for providing feedback. ### 30. Great app !! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** the kudos feature is amazing, we use it regularly **What do you dislike about Matter?** We really like matter , i dont see any issue **What problems is Matter solving and how is that benefiting you?** We really like the employee engagement it gives to our team ### 31. Love sending love to teammates **Rating:** 4.0/5.0 stars **Reviewed by:** Brad A. | Brand Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It's great to feel appreciated at work. So nice to receive positivity on a regular basis. **What do you dislike about Matter?** Matterbot can feel inauthentic when it sends reminders to get our compliments in. **What problems is Matter solving and how is that benefiting you?** Helping us feel unified as a team. **Official Response from Sam Lepak:** > Thanks for the feedback, Brad. Admins have full control over Feedback Friday notifications. Appreciate you being a customer of Matter. 💜 ### 32. It a great platform to show recondition. **Rating:** 5.0/5.0 stars **Reviewed by:** Ronica D. | inside sales rep, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Youre able to leave great compliments and also send coins to collegues. **What do you dislike about Matter?** We should have a higher balance to give coins. **What problems is Matter solving and how is that benefiting you?** It's showing appreication to people we normally arent able to acknowlage on a daily basis. ### 33. Love being able to give my coworkers feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan B. | Network and Security Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** You can give feedback whether its long or short and add tokens to get something **What do you dislike about Matter?** Can't think of anything bad. other than too many notifications **What problems is Matter solving and how is that benefiting you?** Being able to reward coworkers. Makes them feel good and included **Official Response from Sam Lepak:** > Thanks for the feedback, Jonathan. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜 ### 34. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Aarib J. | Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** The best thing is that the coins are redeemable and also allows me to appreciate any colleague **What do you dislike about Matter?** There is no such thing that I dislike about matter yet. **What problems is Matter solving and how is that benefiting you?** I usually use it to appreciate my colleagues ### 35. Great for staff morale! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy S. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** I like that this platform allows staff to recoginze both small and large accomplishments that may otherwise go unnoticed by the team. With our organization working primarily remote, it's important to keep everyone in the loop on our victories! It's super easy to use and staff have talked about how it brightens their day to be mentioned. **What do you dislike about Matter?** I have no real complaints about Matter, it's been a great service for us. **What problems is Matter solving and how is that benefiting you?** This service has helped to foster a sense of connection and appreciation for employees. ### 36. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Matt T. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** Being able to redeem kudos makes them more meaningful **What do you dislike about Matter?** Surveys don't allow for immediate feedback from supervisors **What problems is Matter solving and how is that benefiting you?** Makes it easier to give and receive feedback **Official Response from Sam Lepak:** > Thanks for the feedback, Matt. Which surveys are you referring to? Pulse & eNPS or custom employee surveys? We have manager analytics where team managers can view the analytics of their team, along with sub-teams. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 37. Awesome and motivational. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea D. | Website Deisgner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The way we can congrats our team, and friends. **What do you dislike about Matter?** I think everything is going well, I don't have anything that i dislike. **What problems is Matter solving and how is that benefiting you?** More motivation while doing our job. ### 38. Excellent manage on this. **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio G. | Billing Customer Succes, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** I like how we can check different tools and share with friends **What do you dislike about Matter?** Everything is ok on this app i like this **What problems is Matter solving and how is that benefiting you?** Giving us better comunication with people ### 39. Great way to show the love to helpful coworkers **Rating:** 4.5/5.0 stars **Reviewed by:** Randi K. | Insurance Verification Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Matter?** I love that it is an easy way to show gratitude to your employees/coworkers....I think it helps improve productivity when you can show appreciation for people in such a unique way, it makes them feel supported and acknowledged! **What do you dislike about Matter?** The constant notifications are a bit much when Feedback Friday is happening....maybe space them out a little. **What problems is Matter solving and how is that benefiting you?** It's allowing our remote teams to let each other know where they are excelling/need improving easily and in a professional manner, while also keeping it laid back and fun! **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a valued customer of Matter. 💜 ### 40. Excellent tool for recognition and team culture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Foster a culture of continuous recognition with kudos and feedback based on company values. It has various gift options and the automated bot helps make it easy to use with reminders and notifications. **What do you dislike about Matter?** Although it works well with Slack and Teams, it could be useful for it to connect with more tools. **What problems is Matter solving and how is that benefiting you?** Matter is addressing the challenge of employee recognition and engagement, especially in remote work environments like our organization. ### 41. Exceptional platform for boosting Employee Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Maggy S. | Online Business Manager, Outsourcing/Offshoring, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Matter?** It's fantastic to have a platform that allows categorizing kudos for coworkers and provides a safe space for compliments that can be recognized by the entire team. The integration with Slack makes it even more accessible and convenient. Great features all around! **What do you dislike about Matter?** As an admin, one of the challenges with using Matter is that I have to manually add new users and they need to sign up before they can start using it. This process can be a bit cumbersome and has been identified as a major pain point for Matter users **What problems is Matter solving and how is that benefiting you?** I really appreciate the dedication to fostering a company culture that emphasizes recognition, encouragement, and open communication. It's great to see the emphasis placed on these values within the organization. ### 42. Fantastic Way to Boost Team Morale! **Rating:** 5.0/5.0 stars **Reviewed by:** Vlada S. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Matter?** Matter has truly revitalized how we connect as a team! The peer recognition is a breeze and has become a fun way to celebrate each other's wins. Automating gift card deliveries and birthday shoutouts has saved us tons of time and added a personal touch to our remote setup. It integrates smoothly with Slack , making it a seamless part of our daily routine! **What do you dislike about Matter?** There’s not much to complain about. We’re eager to see even more features in the future, but the Matter team is already on top of updates and genuinely listens to our feedback! **What problems is Matter solving and how is that benefiting you?** Matter solves the problem of maintaining team engagement and recognition in a remote setup. It simplifies the process of giving and receiving kudos, automates rewards like gift cards, and ensures timely celebrations of birthdays and anniversaries ### 43. Love this app **Rating:** 4.0/5.0 stars **Reviewed by:** Cris R. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It is easy to use and integrates well with Slack. **What do you dislike about Matter?** Not as customizable as it could be in the automatic posts **What problems is Matter solving and how is that benefiting you?** Creating a culture of timely feedback and honoring our emploees in real-time. **Official Response from Sam Lepak:** > Thanks for the feedback, Cris. Admins have control over Feedback Friday notifications. Is there a specific customization you are looking to make? Please send us a message at hello@matterapp.com Appreciate you being a customer of Matter. 💜 ### 44. love it **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn G. | intake specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I enjoy that I can point out my co-workers and the great work that they can accomplish daily. **What do you dislike about Matter?** it can be a little difficult to maneuver at times. **What problems is Matter solving and how is that benefiting you?** this does not affect me ### 45. Using Matter, really matters! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The option to gain points is great. It also helps with giving Kudos to coworkers. **What do you dislike about Matter?** More options to redeem points would be good. **What problems is Matter solving and how is that benefiting you?** Helps giving Kudos ### 46. Great app and service I really enjoy it **Rating:** 5.0/5.0 stars **Reviewed by:** Noah B. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Matter?** It's super easy to use and to navigate around **What do you dislike about Matter?** I cannot really think of one thing I don't like about matter **What problems is Matter solving and how is that benefiting you?** It helps all my co workers in one area of work ### 47. allows the staff to be more productive **Rating:** 4.5/5.0 stars **Reviewed by:** Brendan B. | Security Consulant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** easy nagivation of the site and intergration with Slack **What do you dislike about Matter?** the matter bot does not reply with the correct the answer **What problems is Matter solving and how is that benefiting you?** Incentivizing employees to work more and generally be recognized for their work. ### 48. Its a helpful reminder **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Its a useful tool for team shoutouts………… **What do you dislike about Matter?** The integration can sometimes be a little confusing **What problems is Matter solving and how is that benefiting you?** Reminding me to give my agents shoutouts on there achievements **Official Response from Sam Lepak:** > Thanks for the feedback. Recommend checking out our Setup + Rollout Guide for an easy setup. Should take 2 minutes to install, 5-10 minutes to customize and then you're good to go! Appreciate you being a customer of Matter. 💜 ### 49. It's good **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu G. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** It's good helps to highlight and appreciate the work of others **What do you dislike about Matter?** Nothing as such... Everything seems fine **What problems is Matter solving and how is that benefiting you?** Helps to highlight the efforts of employees **Official Response from Sam Lepak:** > Thanks for the feedback. We'd love to learn why Matter didn't earn a 5/5 if there was nothing negative to say at the moment. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 50. Helpa build a strong connection with co-workers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** It helps co- workers acknowledge and recognize each other . **What do you dislike about Matter?** Could be more wide spread among leadership **What problems is Matter solving and how is that benefiting you?** Recognition and community building ## Matter Discussions - [FAQ: What workspace members am I charged for?](https://www.g2.com/discussions/faq-what-workspace-members-am-i-charged-for) - 1 upvote - [FAQ: Do you offer discounts for non-profits and educational institutions?](https://www.g2.com/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions) - 1 upvote - [FAQ: How does pricing work?](https://www.g2.com/discussions/faq-how-does-pricing-work) - 1 upvote - [FAQ: What happens when the free trial is over?](https://www.g2.com/discussions/faq-what-happens-when-the-free-trial-is-over) - 1 upvote - [FAQ: How does the free trial work?](https://www.g2.com/discussions/faq-how-does-the-free-trial-work) - 1 upvote - [View Matter pricing details and edition comparison](https://www.g2.com/products/matter-app/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A30%3A22+-0500&secure%5Bsession_id%5D=507d012c-00de-4804-98cb-ce814789f9e5&secure%5Btoken%5D=9beb234ffc1394764682e5c4d867a9956989eabc28772a1e0fcec9d05a435a15&format=llm_user) ## Matter Integrations - [ADP](https://www.g2.com/products/adp/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/radical-cloud-solutions-google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/google-cloud-google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams](https://www.g2.com/products/epc-group-microsoft-partner-microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Office 365](https://www.g2.com/products/office-365-2022-04-06/reviews) - [Okta](https://www.g2.com/products/okta-okta/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Worklio](https://www.g2.com/products/worklio-worklio/reviews) - [Workzoom](https://www.g2.com/products/workzoom/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews) - [zoom](https://www.g2.com/products/fuullee-zoom/reviews) ## Matter Features **Platform Basics** - Reporting - Dashboard - Performance **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Core Features** - Reports - Gamification - Connection - Creative **Generative AI** - AI Text Generation **Core Features - Employee Experience Software** - Communication **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Automation - Content Library **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features-** - Analytics - Virtual Office - Educational **People Analytics - Employee Experience Software** - Action Plan - Productivity **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards **Survey Insights** - Reporting & Analytics - Data Exporting **Interoperability** - Images or Gifs - Integration - Recognition & Rewards **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Advanced Features - Employee Experience Software** - Digital Experience Management - Employee Listening **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards ## Top Matter Alternatives - [HeyTaco](https://www.g2.com/products/heytaco/reviews) - 4.7/5.0 (718 reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,521 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (6,818 reviews)