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Matter Reviews & Product Details - Page 9

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Aarib J.
AJ
Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The best thing is that the coins are redeemable and also allows me to appreciate any colleague Review collected by and hosted on G2.com.

What do you dislike about Matter?

There is no such thing that I dislike about matter yet. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I usually use it to appreciate my colleagues Review collected by and hosted on G2.com.

Cassidy S.
CS
Human Resources Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that this platform allows staff to recoginze both small and large accomplishments that may otherwise go unnoticed by the team. With our organization working primarily remote, it's important to keep everyone in the loop on our victories! It's super easy to use and staff have talked about how it brightens their day to be mentioned. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I have no real complaints about Matter, it's been a great service for us. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

This service has helped to foster a sense of connection and appreciation for employees. Review collected by and hosted on G2.com.

RK
Insurance Verification Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I love that it is an easy way to show gratitude to your employees/coworkers....I think it helps improve productivity when you can show appreciation for people in such a unique way, it makes them feel supported and acknowledged! Review collected by and hosted on G2.com.

What do you dislike about Matter?

The constant notifications are a bit much when Feedback Friday is happening....maybe space them out a little. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It's allowing our remote teams to let each other know where they are excelling/need improving easily and in a professional manner, while also keeping it laid back and fun! Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a valued customer of Matter. 💜

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Fomenta una cultura de reconocimiento continuo con kudos y feedback basado en valores de la empresa. Tiene diversas opciones de regalos y el bot automatizado ayuda a que se use facilmente con recordatorios y notificaciones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Aunque funciona bien con Slack y Teams, podría ser útil que se conecte con más herramientas. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter está resolviendo el desafío del reconocimiento y compromiso de los empleados, especialmente en entornos de trabajo remotos como nuestra organización. Review collected by and hosted on G2.com.

Maggy S.
MS
Online Business Manager
Outsourcing/Offshoring
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It's fantastic to have a platform that allows categorizing kudos for coworkers and provides a safe space for compliments that can be recognized by the entire team. The integration with Slack makes it even more accessible and convenient. Great features all around! Review collected by and hosted on G2.com.

What do you dislike about Matter?

As an admin, one of the challenges with using Matter is that I have to manually add new users and they need to sign up before they can start using it. This process can be a bit cumbersome and has been identified as a major pain point for Matter users Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I really appreciate the dedication to fostering a company culture that emphasizes recognition, encouragement, and open communication. It's great to see the emphasis placed on these values within the organization. Review collected by and hosted on G2.com.

Vlada S.
VS
Graphic Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter has truly revitalized how we connect as a team! The peer recognition is a breeze and has become a fun way to celebrate each other's wins. Automating gift card deliveries and birthday shoutouts has saved us tons of time and added a personal touch to our remote setup. It integrates smoothly with Slack , making it a seamless part of our daily routine! Review collected by and hosted on G2.com.

What do you dislike about Matter?

There’s not much to complain about. We’re eager to see even more features in the future, but the Matter team is already on top of updates and genuinely listens to our feedback! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter solves the problem of maintaining team engagement and recognition in a remote setup. It simplifies the process of giving and receiving kudos, automates rewards like gift cards, and ensures timely celebrations of birthdays and anniversaries Review collected by and hosted on G2.com.

Cris R.
CR
Senior Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use and integrates well with Slack. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not as customizable as it could be in the automatic posts Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Creating a culture of timely feedback and honoring our emploees in real-time. Review collected by and hosted on G2.com.

Kathryn G.
KG
intake specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy that I can point out my co-workers and the great work that they can accomplish daily. Review collected by and hosted on G2.com.

What do you dislike about Matter?

it can be a little difficult to maneuver at times. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

this does not affect me Review collected by and hosted on G2.com.

NB
Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's super easy to use and to navigate around Review collected by and hosted on G2.com.

What do you dislike about Matter?

I cannot really think of one thing I don't like about matter Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It helps all my co workers in one area of work Review collected by and hosted on G2.com.

SP
Leader
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This is a very good platform that allowe you to connect timely with all your organization. Really helpfull. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The call quality sometimes is not the best. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Faster communication with all the organization. Review collected by and hosted on G2.com.