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Matter Reviews & Product Details - Page 4

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MAGGIE JO S.
MS
csr
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

- recognizing employees

- keeping up with employer/ department news

- easy and simple chatting with fellow coworkers

- convenince of meeting space with many features Review collected by and hosted on G2.com.

What do you dislike about Matter?

hard to navigate sometimes, wish the matter app would show every kudos you have received & given. not something i immiedtialy login to everyday, only when a notification is received. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

helps to establish positive recognization and uplifting enviroment among employees Review collected by and hosted on G2.com.

KS
IT Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Feedback and customized kudos. I like that you can give points and receive points from others to redeem for gift cards. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Unable to see kudos history or revoke kudos within a 5 minute window for example (if you accidentally put the wrong person). Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Feedback and appreciation throughout the organization and within my team. Also it boosts morale and allows me to feel appreciated and motivated. Review collected by and hosted on G2.com.

Jenelle B.
JB
Membership Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

I have used several recognition and feedback programs and I find that Matter is one of my favorites. Matter makes recognition and feedback seamless in the flow of work, integrating with our Teams platform. I appreciate the weekly reminder to provide recognition-this has helped our employees build a habit around recognition. In terms of feedback, I appreciate the ability to customize the skills that we are asking feedback about. Our team enjoys the "coins" as well! Review collected by and hosted on G2.com.

What do you dislike about Matter?

To set up feedback and skills, you do need to move into the web platform. While this is not a problem, the user interface works, the character limits on the skills can be difficult. You need to be creative in the naming conventions and descriptions of the skills. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Our prior platform did not integrate nicely into Teams or the flow of work. We found utilization in the platform very low as most employees did not log into the platform. We needed to build a better culture of recognition and Matter is helping us build that habit with weekly reminders and simplicity of use. Review collected by and hosted on G2.com.

JT
Manager of Distribution Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

The best thing about matter is that all people within the workplace can acknowledge and reward their peers. It is brilliant that you can use coins to buy giftcards for hundreds of different places. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing, it is brilliant. It is very good for any workplace. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It is making the workplace a more pleasant place to be and also it is benefiting me financially. Review collected by and hosted on G2.com.

MC
Budtender Muse
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy being able to communicate with coworkers whether it's kudos for doing a great job, or giving coins and even saying Happy Birthday to another coworker it's really a great app I enjoy using it! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I'm still learning the things I can do with Matter I have no complaints Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It allows everyone to get engaged and participate in the current events Review collected by and hosted on G2.com.

Sarai C.
SC
Tier 1. Customer Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It is important for employees to feel that their work is recognized and valued within the company. Matter provides an interactive way to achieve this. Such an incredible experience. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Actually, there is no negative aspect to this tool. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter helps us as a company to interact as partners. We all get involved when it comes to recognizing the achievements of our teammates. Review collected by and hosted on G2.com.

Hrithik R.
HR
Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Its peer feedback and recognition feature that integrates with Slack and Microsoft Teams. It automates kudos, feedback, and celebrations while offering rewards and engagement insights to boost workplace culture. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I loveeeeeeee everything about Matter 😍 Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It simplifies surveys by automating pulse checks, gathering anonymous feedback, and providing real-time insights helping teams boost engagement, track morale, and make data-driven decisions. Review collected by and hosted on G2.com.

1S
Director of Products &amp; Customer Success
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Team involved in the recognition and the ability to have your own rewards put into the system. Reminders for feeback are fun and entertaining. Being able to set up your own kudos. Easy tracking. Abilitiy to reward for birthdays and anniversaries. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The invoicing is confusing and unclear on what is being charged and not. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Employee engagement. Sharing of wins and reqards Review collected by and hosted on G2.com.

Jeff H.
JH
President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Positivity! Tools that matter stop the silent quitting, improve staff morale, and has overnight change the culture with Review collected by and hosted on G2.com.

What do you dislike about Matter?

In addition to digital gift cards, it would be nice to have physical gift cards to physically see how much a collection can grow Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I am proving satisfaction and feedback scene reduction, and turnover creating a mass of savings on recruitment and training Review collected by and hosted on G2.com.

Vincent M.
VM
Subject Matter Expert
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The interface of Matter is extremely user-friendly and intuitive, which significantly reduces the learning curve for new users. The customer support team is responsive and genuinely helpful, providing quick solutions to any issues that arise. Additionally, the robust analytics features have made it much easier to track performance and make data-driven decisions." Review collected by and hosted on G2.com.

What do you dislike about Matter?

While Matter offers a lot of features, some of them can be overwhelming and not entirely necessary for smaller teams. The implementation process was somewhat cumbersome, requiring more time and resources than expected. Additionally, the mobile version lacks some functionalities available on the desktop, which can be inconvenient for on-the-go usage Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter has been instrumental in solving the challenge of maintaining morale and recognition in a remote work environment. It enables timely and public recognition of team members' contributions, which boosts morale and motivates others. The easy integration with Slack means that everyone can see and participate in celebrating achievements, no matter where they are. Review collected by and hosted on G2.com.