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Matter Reviews & Product Details - Page 3

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kristina S.
KS
customer service representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The notification received are most helpful when I am in work mode. It also allows me to congratulate my team members without takin too much time away from my duties. A way to connect with eachother in a busy environment while working from home. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The limited options and notifications, sometimes I will receive them freguently other days I wont see them pop up or have a single one. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I am a user, it honestly just helps me send my thanks to my co-workers and give them the recognition they deverse so the company can see we truly are working togeter. I guess it monitors all of us to make sure that despite being remote. We still have a strong team and do really work together. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Kristina. Admins have full control over Feedback Friday notifications. Also, you are able to adjust these notification reminders at a user level. Appreciate you being a customer of Matter. 💜

Pratishtha  S.
PS
Marketing specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Matter has been an excellent addition to our team’s workflow. The recognition and feedback features make it super easy to appreciate colleagues, fostering a more positive work environment.

One of my favorite features is the kudos system—it’s intuitive, engaging, and helps build a strong team culture. We chose Matter over other solutions because of its seamless Slack integration and the ability to customize feedback criteria.

The support team has also been fantastic—quick responses and helpful guidance whenever needed. Overall, highly recommend Matter for any team looking to improve peer recognition and feedback! Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's nothing i dislike about matter for now Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It helps us recognise who is doing the best and keeps people motivated. Review collected by and hosted on G2.com.

Lindsay J.
LJ
Director Of Customer Service
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like the thoughtfulness in how the process is set up to push and pull interactions from team members without being stale and busy. The Slack integration is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The reminders if i've already participated for the day/week. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It encourages our team to work together and then gives them an outlet to share not only how they made improvements with their team members but also sharing the knowledge learned in the process. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The dopamine I get from sending kudos to my coworkers is wild, and the way heart warms to see when I receive one from my coworkers makes even bad days a little better. It's lovely. It's easy peasy to make a new template or send a kudos to someone, and it was easy to learn as well. very user-friendly. it's easy to make it a habit to send at least one kudos a day. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I wish I didn't get a notification when I send a kudos, I already know I have sent a kudos. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

an actual reward for good work for my coworkers and me, more than just a thumbs-up! Review collected by and hosted on G2.com.

Jacob B.
JB
Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use. A fun way to get coworkers engaged, and has a good amount of customization. I used it weekly at least and it is very simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It can sometimes be a bit slow and I wish it was more clear how matter points translated to dollar amounts. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It does not solve any problems but allows for more recognition and ways to interact in an all distance workplace. Review collected by and hosted on G2.com.

Quindeja B.
QB
Sales Rep
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love loveeee using Matter! It allows me to show all of my coworks love and encouragement throughout the day in a very fun way! And you can also cash out and get amazing gifts from our favorite retailers ,<333 Review collected by and hosted on G2.com.

What do you dislike about Matter?

Literally I cant think of anything lol, everything is great Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It's allowing me to connect with different coworkers in other branches that I haven't phyiscally met. We share coins and uplift one another. Review collected by and hosted on G2.com.

sharla b.
SB
HR Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The ease to reward team members and recognize others for acheivements in a meaningful way. Set up and implimentation was flawless Review collected by and hosted on G2.com.

What do you dislike about Matter?

nothing as of yet! Everything has been working seemlessly for us :) Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We do not have to send out gift cards and do that work for multiple employees monthly. We can have one place with reviews.. it keeps track of the coins and offers the prizes while also tracking them automatically. Review collected by and hosted on G2.com.

Maisya S.
MS
Video Editor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is such a great app for us workers from across the countries to exchange our gratitude to one another with something useful. I have exchanged the coins to some vouchers that I can use to buy things that I need. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Some options of exchange still available on display but it actually run out of vouchers, so I couldn't exchange it. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It built connection between workers and showing gratitude to one another. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love kudos. I like that we get to recognize how helpful others were, celebrate their successes and point out things we're helpful for. I also like that i can receive that feedback. I'm in the marketing team, and I think kudos is an amazing, easy-to-use tool for having company members recognize our values, vibes, behaviors and commitments by adding categories and design. I like feedback fridays and how we have winners. Review collected by and hosted on G2.com.

What do you dislike about Matter?

We use matter on Slack and I wish we could see the stats in that same app, without having to go online to the website. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

reinforcement of the company vibes, values, commitments and behaviors. Review collected by and hosted on G2.com.

Lauren K.
LK
Chief Executive Officer, Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I love that Matter makes it really quick and easy to publicly recognize my team members. In a remote environment, positive reinforcement and feedback are really important. I give this 1:1 to my direct reports, but it's also nice to brag to the whole organization when someone does a stellar job! Review collected by and hosted on G2.com.

What do you dislike about Matter?

If someone doesn't check slack often, they may not see their kudos right away. But that's not really a huge drawback. Overall we really enjoy the software for our team. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping us to engage and recognize remote employees who work in all different states and time zones. It helps us reinforce a positive work environment where we cheer each other on and offer support. Review collected by and hosted on G2.com.