--- title: Matter Reviews meta_title: 'Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1186 reviews by the users' company size, role or industry to find out how Matter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1186 scale: '5' date_modified: '2026-07-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Matter Reviews **Vendor:** Matter **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,186 ## About Matter Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture ## Matter Pros & Cons **What users like:** - Users appreciate the **effortless recognition feature** of Matter, enabling quick and meaningful acknowledgment of team achievements. (343 reviews) - Users value the **easy-to-use templates** of Matter, enhancing team morale with quick and thoughtful kudos messages. (303 reviews) - Users value the **peer recognition** in Matter, fostering appreciation and enhancing team culture through diverse engagement tools. (279 reviews) - Users value how Matter offers **accessible employee recognition** , fostering peer appreciation and enhancing team culture. (225 reviews) - Users find Matter to be **incredibly helpful** for recognizing progress and connecting teams, enhancing workplace motivation. (218 reviews) - Team Recognition (210 reviews) - Users love the **employee recognition features** of Matter, fostering team appreciation and celebrating individual contributions effectively. (207 reviews) - Users appreciate the **ease of use** of Matter, facilitating seamless feedback and engagement within teams. (205 reviews) - Colleague Appreciation (158 reviews) - Rewards (150 reviews) **What users dislike:** - Users find the **limited options** for recognition and customization to be overly restrictive and lacking variety. (50 reviews) - Users desire more **customization options** for feedback and templates in Matter, indicating room for improvement. (38 reviews) - Users find the **excessive notifications** distracting, but acknowledge they can be adjusted or disabled as needed. (34 reviews) - Users find the **distracting automatic notices** often clutter channels, making it hard to manage communications effectively. (30 reviews) - Users express a desire for **increased coin rewards** , finding the current coin system confusing and limiting. (23 reviews) - Limited Points (22 reviews) - Gift Card Issues (16 reviews) - Feedback Issues (15 reviews) - Notification Issues (15 reviews) - Not Intuitive (15 reviews) ## Matter Reviews ### 1. Matter it's really good **Rating:** 5.0/5.0 stars **Reviewed by:** Diego R. | HubSpot Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It's really useful to gather team-members **What do you dislike about Matter?** Sometimes appears in Slack without being called but it's not so a problem **What problems is Matter solving and how is that benefiting you?** Improving culture in the company ### 2. It Matters **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It's a great tool to boost productivity and share the love! **What do you dislike about Matter?** Need more coins!! lol Would love to see more coins added **What problems is Matter solving and how is that benefiting you?** It strengthens team bonds even with our amazing team, it's great to see this go live on our channels and keep everyone informed about their progress. It also boosts morale and showcases the incredible talent within our organization to other leaders. We love celebrating great work! ### 3. Best app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie H. | Firefighter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** Super easy to use! Very easy to navigate **What do you dislike about Matter?** Nothing. There's nothing about that I don't like **What problems is Matter solving and how is that benefiting you?** All of our members in one spot ### 4. Quick acknowledgement for team members! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate Lyn R. | Store Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** Ease of use, and quick post. I'm happy to share successes in every form! **What do you dislike about Matter?** Add emojis in fields from desktop - easy to add on mobile. **What problems is Matter solving and how is that benefiting you?** Building relationships and networking. ### 5. Matter is dope **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It's fun and positive. I really enjoy it. **What do you dislike about Matter?** Not enough cool templates. Wish I could give IOUs for points. **What problems is Matter solving and how is that benefiting you?** Morale booster. Employee engagement. ### 6. It livens up the workplace! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** My favourite part of the matter app is earning kudos points/kudos notes! It gives us a great opportunity to connect with our collegues and helps build positive relationships! It's much appreciated :) **What do you dislike about Matter?** It can be a little tricky to see who sent what. **What problems is Matter solving and how is that benefiting you?** As we work from home, it allows us to get to know our colleugues better and to recognize our friends' acheivemets, which is grreat! ### 7. Very sweet system to give recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** It's super easy to use and implement in the company. We use this system daily to give recognition to those who work hard and they're able to redeem points for a retailer gift card of their choice. Customer support also makes this process a whole lot easier. **What do you dislike about Matter?** The teams integration can use some more work but it can **What problems is Matter solving and how is that benefiting you?** Makes it easier and more incentivizing to give recognition ### 8. It is a very good way to recognise employees **Rating:** 4.5/5.0 stars **Reviewed by:** Ana d. | Billing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** the kudos as the team can conver those into gift cards or virtual cards :) **What do you dislike about Matter?** nothing, the matter app works really well. **What problems is Matter solving and how is that benefiting you?** How to recognise team members more often. ### 9. Justin **Rating:** 4.5/5.0 stars **Reviewed by:** Justin K. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Ease of use and direct access in Teams channels. **What do you dislike about Matter?** Can't adjust hours to match our timezone. **What problems is Matter solving and how is that benefiting you?** We had a poor system of providing recognition and feeback across our agency. **Official Response from Sam Lepak:** > Thanks for the feedback, Justin. In the General settings, admins can set the timezone to your location. Additionally, Feedback Friday notifications and Celebrations can be adjusted to match your desired hours. See the related Help Center article below. Appreciate you being a Matter customer. 💜 ### 10. great **Rating:** 5.0/5.0 stars **Reviewed by:** Liliana B. | coordinaror, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** great way of recognizing each other while working remote **What do you dislike about Matter?** nothing. i think matter is an amazing platform **What problems is Matter solving and how is that benefiting you?** ways to connect employees remotely ### 11. Great motivational and collaborative tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Matter helps me see the valuable contributions of my team more thoroughly. We use it frequently to reinforce each other's skills and have found it to be a simple tool to weave into our day to day operations. **What do you dislike about Matter?** Sometimes Matter's autoposts clog up our teams channels but it's manageable. **What problems is Matter solving and how is that benefiting you?** Matter is helping me in collaborating with my coworkers more and also learning new skills from them. ### 12. It is motivacional! **Rating:** 4.5/5.0 stars **Reviewed by:** Andressa C. | Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** Its a app that really motivates employee. **What do you dislike about Matter?** I have nothing to complain about. It is extremely easy and intuitive to use. **What problems is Matter solving and how is that benefiting you?** Matter helps me stay motivated through feedbacks. ### 13. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Gill M. | Area sales representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** easy to use and motivates team members on a weekly basis **What do you dislike about Matter?** Nothing so easy to use but would be handy to have more currencys **What problems is Matter solving and how is that benefiting you?** Communication within the company ### 14. Good team building tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Matter is a great tool in helping us build company culture and reward employees for their contributions. Matter's customer support team are quick to respond when needed. **What do you dislike about Matter?** We've experienced bugs where our team members stop appearing, but the support team have been able to fix it every time. **What problems is Matter solving and how is that benefiting you?** Matter helps our company culture stay positive and helps us recognize employees who go above and beyond. **Official Response from Sam Lepak:** > Thanks for the feedback. We aren’t perfect and sometimes have a hiccup or two. We appreciate you bringing this to our attention and being patient while we resolved the issue. Please note that Matter membership is based on who is in the Matter-connected Slack/Teams channel. Appreciate you being a customer of Matter. 💜 ### 15. Excellent platform to help team engage **Rating:** 5.0/5.0 stars **Reviewed by:** Ilyass B. | Muse, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** This platform is awesome for dispensary work. We are all about commending good work and established healthy work relationships. Matter allows us to give great feedback to our co workers and overall brings positivity! **What do you dislike about Matter?** Maybe a dedicated app to help configure browser issues with using Microsoft teams **What problems is Matter solving and how is that benefiting you?** It's helping coworkers understand each other more and giving people motivation to go above and beyond at work ### 16. Fun and important slack feature! **Rating:** 5.0/5.0 stars **Reviewed by:** Mylenna F. | Junior Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Great way of showing recognition on slack channels **What do you dislike about Matter?** Nothing really. I haven't seen any downsides about Matter **What problems is Matter solving and how is that benefiting you?** Matter helps us keep track of birthdays and employee's achievements. ### 17. Marvellous! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** The most helpful about matter is that you can provide kudos and feedback to your coworkers. 1. Ease of Use 2. Ease of Implementation 3. Customer Support 4. Frequency of Use 5. Number of Features 6. Ease of Integration **What do you dislike about Matter?** Everything is great about Matter. I have nothing to dislike about it. **What problems is Matter solving and how is that benefiting you?** They are working right now on providing rewards since it stopped working since yesterday; however, it always benefits me. It's just a great reward application! ### 18. Matter is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriella G. | Sales Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I can change my kudos so easily and the options are amazing. **What do you dislike about Matter?** I miss brands like Amazon in the brazilian page. **What problems is Matter solving and how is that benefiting you?** No problems at the moment. ### 19. I love using Matter, its super uplifting during the work week. **Rating:** 5.0/5.0 stars **Reviewed by:** Krista H. | Intake specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Shoutouts to colleagues to boost morale. **What do you dislike about Matter?** No downsides as of yet, which is awesome. **What problems is Matter solving and how is that benefiting you?** Its encouraging people to engage ### 20. Collaborative Tool for Team Building **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The ability to customize to what suits you **What do you dislike about Matter?** Nothing really. I love how it works. It's seamless **What problems is Matter solving and how is that benefiting you?** Company culture ### 21. Not quite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Real cash benefits mean there's incentive to participate **What do you dislike about Matter?** reliant on others' participation to earn rewards **What problems is Matter solving and how is that benefiting you?** i don't know dog ### 22. Review of Matter **Rating:** 5.0/5.0 stars **Reviewed by:** Nakida P. | Account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The variety of gift cards that are available. **What do you dislike about Matter?** There is really nothing that I currently dislike. **What problems is Matter solving and how is that benefiting you?** Supporting the staff ### 23. It hasn't impacted me much **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It is nice to acknowledge everyone, but we always did that before Matter. **What do you dislike about Matter?** People who have been her for shorter periods of time that I have are getting anniversary kudos. Too bad there isn't a way to acknowledge people who have been her much longer. **What problems is Matter solving and how is that benefiting you?** It has taken some of the responsibility away from other office staff to keep up with birthdays, etc. **Official Response from Sam Lepak:** > Thanks for the feedback. You can adjust work anniversary celebrations based on the year of service. For example, ot milestone years admins can give out more coins. Appreciate you being a customer of Matter. 💜 ### 24. Fun, easy, effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie B. | Managing Director, Communities & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** I love that Matter is in my flow of work as a Microsoft Teams User. It's right there in my channel, with helpful reminders to share kudos with those who have supported my work each week. I also love the feedback requests and the mix of helpful prompts and open-ended questions for quick feedback. **What do you dislike about Matter?** I just wish everyone used it so that representation was more equal across our company. **What problems is Matter solving and how is that benefiting you?** Supporting our culture of kudos! ### 25. Kudos is the most amazing way to recognize when someone helps you, it has helped us to be closer. **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia D. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Matter?** Kudos because of the relationships that are built when you recognize someone. All of us work remotely so we dont see each other everyday, kudos is the best way to help us build these important relationships. **What do you dislike about Matter?** There is nothing that I dislike, i think it has a lot to give us as a company. **What problems is Matter solving and how is that benefiting you?** Since we are all remote kind of getting to know each other or grow our relationships is kind of hard. ### 26. RN **Rating:** 5.0/5.0 stars **Reviewed by:** Mary H. | RN, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** encouragement, the noted weekly are very nice **What do you dislike about Matter?** Havent really used that much to find things **What problems is Matter solving and how is that benefiting you?** Still processing. ### 27. New to Matter and have been loving! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** I am a new user to matter - 3 months in - and have been loving it. I think it's such an awesome tool for companies to leverage and promote feedback, positive culture and camaraderie. I love the incentives as well **What do you dislike about Matter?** Some of the notifications are difficult to sift through **What problems is Matter solving and how is that benefiting you?** Feedback and positive mentions between colleagues. It's really nice to have a central space to congratulate folks, say thanks, wish them well etc ### 28. Good app for employee recognition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** I liked features and the reward system. Besides, the customisation is on a good level. **What do you dislike about Matter?** The pricing could be more flexible, especially if we're speaking about big number of employees enrolling into the system. **What problems is Matter solving and how is that benefiting you?** We'd like our employees to be publicly recognised not only buy their managers, but in the rest of the company. ### 29. Works as advertised **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I like the positive atmosphere that Matter promotes. That is very important in a business setting, specifically when working with a team. **What do you dislike about Matter?** Matter seems fairly limited in what it can do, but for what it does do, it's great. **What problems is Matter solving and how is that benefiting you?** I work for a company that really emphasizes team synergy. Using Matter is another great way to contribute to a team-building atmosphere. **Official Response from Sam Lepak:** > Thanks for the feedback. Is there anything specific that you believe we are limited in? Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 30. Making Employee Recognition Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron H. | Creative Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Matter creates a consistent schedule in which everyone is encouraged to recognized fellow employees. It's easy and enjoyable to use. **What do you dislike about Matter?** As far as using it, no major issues. I think more customization would be nice, for instance being able to turn it off on Fridays that are holidays. **What problems is Matter solving and how is that benefiting you?** Matter creates a consistent time for employee recognition. It's honestly positive peer pressure. **Official Response from Sam Lepak:** > Thanks for the feedback, Aaron. If helpful, you can disable Feedback Friday during the holiday weeks and re-enable afterward. See Help Center article below for additional Feedback Friday settings. Appreciate you being a customer of Matter. 💜 ### 31. Embracing Growth Through Matter: Turning Frustrations into Meaningful Feedback and Fun Reward **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** What I appreciate about Matter is that it creates a dedicated space and provides reminders to give feedback and kudos to teammates. Feedback is crucial for performance, yet it's often only given during really good or really bad times. I like that Matter prompts me to do it regularly, even on weeks when I have to dig deep to offer meaningful feedback. The gamified aspect is fun, and the idea of earning points to cash in is a great concept **What do you dislike about Matter?** What I initially disliked about Matter has become an opportunity for growth. There were weeks when I felt, 'Ugh, I have to do this, but I have nothing to say—it feels so phony.' However, this process has helped me develop a habit of giving meaningful feedback and kudos. It’s pushed me to dig deep and provide thoughtful insights. I do get frustrated when my teammates don’t approach it the same way, especially when reactions, rather than the content itself, seem to drive the value in the system. For example, a co-worker might say something surface-level or funny, and it gets a lot of likes, which then gets flagged as valuable feedback. Another thing that discourages me is the coin conversion—it feels like it will take forever to cash in on any rewards. **What problems is Matter solving and how is that benefiting you?** I'm not sure **Official Response from Sam Lepak:** > Thanks for the feedback. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Appreciate you being a customer of Matter. 💜 ### 32. Great tool for recognizing colleagues! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** Matter makes colleague recognition easy and fun, which keeps it top of mind and encourages team members to share shout outs and celebrations. The reminders and 'Feedback Fridays' nudge definitely helps me to remember to pause, think of the good things that have happened among our team in the last couple of days, and to take a moment to recognize others. I've really enjoyed it so far! **What do you dislike about Matter?** Occasional glitches with the Teams plug in have left some perceived downtimes, though it's not been a frequent issue. **What problems is Matter solving and how is that benefiting you?** On my team, it seems that Matter has injected new enthusiasm into our process for recognizing our team members. By first incentivizing giving feedback and then making it easy to go back and look at, it serves to help not only keep the members of my team engaged in their work and celebrate successes, but also helps them keep track of some of their wins, which is very helpful during reviews. ### 33. Fantastic Tool for Boosting Team Morale and Recognition! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** Matter has been an invaluable tool for our team, significantly boosting morale and fostering a positive work environment. The ease of use makes it simple for everyone to give and receive kudos, which helps in recognizing the hard work and contributions of team members in real-time. The frequent updates and user-friendly interface ensure that everyone can seamlessly integrate it into their daily routine. Additionally, the platform offers a great number of features that cater to both small and large teams, making it a versatile tool for any organization. **What do you dislike about Matter?** I'd like to be able to pull off some management information for the people in my team, to see who often gives them kudos and for what. **What problems is Matter solving and how is that benefiting you?** Matter is solving the challenge of ensuring consistent recognition within our team. In a busy work environment, it’s easy for small wins and individual contributions to go unnoticed. Matter addresses this by providing a straightforward platform for team members to recognize and celebrate each other's efforts. This has led to improved team morale, increased motivation, and stronger collaboration among team members. It fosters a culture of appreciation, where everyone feels valued and acknowledged for their work, ultimately leading to higher productivity and job satisfaction. ### 34. Great to recognize co workers! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I am glad that there are prompts provided to get me going and everyone likes to be seen! It is easy to use **What do you dislike about Matter?** The prompts to respond on Fridays (for us) are juvenile in approach - light hearted is one thing...also remind people to add coins. too easy to forget. **What problems is Matter solving and how is that benefiting you?** helping people feel appriecated for the extras they take on **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you can disable the GIFs on the messages too. Appreciate you being a customer of Matter. 💜 ### 35. Good UI **Rating:** 4.0/5.0 stars **Reviewed by:** Aman S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** We can convert balance to any platform's gift card **What do you dislike about Matter?** Nothing specific, didn't used it much so can't comment on this. **What problems is Matter solving and how is that benefiting you?** Employee recorginization ### 36. Little League Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan F. | League Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** The positivity that it provides for my te **What do you dislike about Matter?** The feedback Fridays are a pain to see. **What problems is Matter solving and how is that benefiting you?** It benefits me a great deal **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜 ### 37. Great Matter Experience **Rating:** 5.0/5.0 stars **Reviewed by:** kristina m. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** Love the pulse survey, and great way for our employees to recognize each out through out the week. It is super easy to use with microsoft team and getting started was a breeze. **What do you dislike about Matter?** Nothing really it is easy to use and now that surveys are available we are using all tools. **What problems is Matter solving and how is that benefiting you?** This is a great way to recognize employees that are not on the same teams but helping each other out. ### 38. An alternative method to provide feedback or notes to colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro P. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** Can share notes or feedback on private and public **What do you dislike about Matter?** Sometimes, I forgot to send my coins to my teammates and the bot does not remind me :s **What problems is Matter solving and how is that benefiting you?** The way to interact with members in the company, because sometimes in remote companies it's complicated to interact with people who are not part of the same team/area. ### 39. Good source of encouragement for employees **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** It was easy to send notes of affirmation to employees in my department. **What do you dislike about Matter?** It seemed that the encouragement notes were redundant. Would like to have the opportunity to use (possibly) AI to customize to our specific needs **What problems is Matter solving and how is that benefiting you?** It made it easy to "remember" to send notes to our folks. ### 40. My favorite Matter product/feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** My favorite feature in Matter is the Peer Recognition system. It's super intuitive and makes it easy to appreciate my colleagues in real-time. The customizable badges add a fun, personal touch that makes recognition feel more meaningful. It’s a great way to boost team morale and foster a positive work culture **What do you dislike about Matter?** Wish i could do something with my points on a quarterly basis **What problems is Matter solving and how is that benefiting you?** I chose Matter over other solutions because of its simplicity and focus on continuous feedback. Unlike other platforms, Matter integrates seamlessly with tools we already use like Slack, making it a natural part of our daily workflow - helping our team grow and stay connected ### 41. Matter is a great platform for companies to stay motivated at work **Rating:** 5.0/5.0 stars **Reviewed by:** Jade O. | Marketing Project Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It's efficiency, easy coin conversion .... **What do you dislike about Matter?** Need more brands to choose from ........ **What problems is Matter solving and how is that benefiting you?** How to stay motivated as an online company **Official Response from Sam Lepak:** > Thanks for the feedback. We currently offer rewards for 100+ countries and are constantly working on adding more countries and merchants to our Rewards store, especially international rewards. We also offer a prepaid VISA/Mastercard that can be redeemed at merchants that accept USD. If you have specific requests, email us at hello@matterapp.com. Appreciate you being a customer of Matter. 💜 ### 42. Great Feedback Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla D. | Marketing Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Matter helps our team provide positive feedback easily. It's a great way to express gratitude, tell someone they did a great job, and recognize a team member for their hard work. **What do you dislike about Matter?** I dont fully understand the coin system thing. We just don't use it. **What problems is Matter solving and how is that benefiting you?** Helps the team provide consistent feedback to one another in a remote working environment. ### 43. Great recognition tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I like that I am able to thank and recognize my colleagues **What do you dislike about Matter?** There is nothing I dislike about Matter, I am pleased with my experience **What problems is Matter solving and how is that benefiting you?** Working in a remote setting it can be difficult to connect with your team and I think matter is a great way to build team relationships ### 44. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The fact that it encourages people to share great things about coworkers and give rewards that can be actually turned into credit that can be used for something you really value, which makes those rewards relevant **What do you dislike about Matter?** Too many Slack reminders, I feel spammed **What problems is Matter solving and how is that benefiting you?** Enabling words of affirmation, having employee surveys ### 45. It's fantastic! The energy of giving and receiving is truly contagious. **Rating:** 5.0/5.0 stars **Reviewed by:** Olga B. | Insurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** They offer a gift that goes beyond just subjective recognition—it feels truly meaningful. **What do you dislike about Matter?** I wish there were more personalized feedback options to make recognition feel even more meaningful. **What problems is Matter solving and how is that benefiting you?** Matter is helping to create a culture of recognition and positive feedback, which boosts motivation and strengthens team connections. It encourages open communication and makes it easy to recognize others, which has made a positive impact on my work environment. ### 46. Great tool to boost Morale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** The benefits of using matter is boosting morale in our office. Sometimes the hustle and bustle of work can distract you from encouraging and inspiring your fellow colleagues. This way we can show recognition easily and in a fun way. **What do you dislike about Matter?** I haven't seen any dislikes in the program. We are new to using it. **What problems is Matter solving and how is that benefiting you?** Boosting morale ### 47. Training Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine M. | Training Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** Matter has been something that helps everyone appreciate the abundance if support our company gives out. It’s great with selecting employee of the month. **What do you dislike about Matter?** Some if it seems like a popularity cincept over hard wirk. It's diesn't acknowledge virtual empliyees as much **What problems is Matter solving and how is that benefiting you?** It's solving people in our company not feeling appreciated. It also addresses the concept of who should get a raise and who should get promoted ### 48. Good stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I already used the benefits a bunch of times, and its been great, its also super easy to feedback someone or to give kudos. I think I try to use it every week at least once. Also the slack integration is super easy. **What do you dislike about Matter?** Nothing much to not like about it, no apparent issues! **What problems is Matter solving and how is that benefiting you?** Employee feedback ### 49. Great for Morale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** We use Matter to encourage teams in all department to give Kudos to one another in the form of rewards. **What do you dislike about Matter?** In the way that we use it I feel that some team members can feel left out if not recognized for their efforts **What problems is Matter solving and how is that benefiting you?** Keeps the team morale high and encourages us all to be positive ### 50. Good tool to build team morale and recognize high performers **Rating:** 4.0/5.0 stars **Reviewed by:** Yash G. | Co-Founder, CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Matter?** The simplicity of sending a kudos with just a click, and the nice visual message card that it creates **What do you dislike about Matter?** It's hard to see stats and nudge people who used to send kudos and have stopped sending recently to maintain the culture of gratitude. **What problems is Matter solving and how is that benefiting you?** Help recognize high performing team members to provide positive reinforcement **Official Response from Sam Lepak:** > Thanks for the feedback, Yash. Your feedback/request has been passed along to our product team for review. Best to email us at hello@matterapp.com so we can best understand your feedback. Please note you can see who has not received kudos in the Analytics report. Appreciate you being a customer of Matter. 💜 ## Matter Discussions - [FAQ: What workspace members am I charged for?](https://www.g2.com/discussions/faq-what-workspace-members-am-i-charged-for) - 1 upvote - [FAQ: Do you offer discounts for non-profits and educational institutions?](https://www.g2.com/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions) - 1 upvote - [FAQ: How does pricing work?](https://www.g2.com/discussions/faq-how-does-pricing-work) - 1 upvote - [FAQ: What happens when the free trial is over?](https://www.g2.com/discussions/faq-what-happens-when-the-free-trial-is-over) - 1 upvote - [FAQ: How does the free trial work?](https://www.g2.com/discussions/faq-how-does-the-free-trial-work) - 1 upvote - [View Matter pricing details and edition comparison](https://www.g2.com/products/matter-app/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+02%3A39%3A13+-0500&secure%5Bsession_id%5D=bdfea8be-54c4-4bb9-8891-a15cc9d1f11c&secure%5Btoken%5D=898a44f211eae3a9cd57cb86db6b8ab191895a84fe58e9a412026e1ccbec8a42&format=llm_user) ## Matter Integrations - [ADP](https://www.g2.com/products/adp/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/radical-cloud-solutions-google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/google-cloud-google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams](https://www.g2.com/products/epc-group-microsoft-partner-microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Office 365](https://www.g2.com/products/office-365-2022-04-06/reviews) - [Okta](https://www.g2.com/products/okta-okta/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Worklio](https://www.g2.com/products/worklio-worklio/reviews) - [Workzoom](https://www.g2.com/products/workzoom/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews) - [zoom](https://www.g2.com/products/fuullee-zoom/reviews) ## Matter Features **Platform Basics** - Reporting - Dashboard - Performance **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Core Features** - Reports - Gamification - Connection - Creative **Generative AI** - AI Text Generation **Core Features - Employee Experience Software** - Communication **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Automation - Content Library **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features-** - Analytics - Virtual Office - Educational **People Analytics - Employee Experience Software** - Action Plan - Productivity **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards **Survey Insights** - Reporting & Analytics - Data Exporting **Interoperability** - Images or Gifs - Integration - Recognition & Rewards **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Advanced Features - Employee Experience Software** - Digital Experience Management - Employee Listening **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards ## Top Matter Alternatives - [HeyTaco](https://www.g2.com/products/heytaco/reviews) - 4.7/5.0 (718 reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,509 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (6,805 reviews)