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Matter Reviews & Product Details - Page 2

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JH
Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is very easy to use, it's simple and colourful. I like how people can give each other kudos and acknowledge all the positives and when you work from home and don't hear from a many of your colleagues, sometimes its nice that they know that you're there, you've helped and when its your birthday. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't like how you need to click out of the chat for a GIF to stop playing. It can be distracting being on loop, but I just click to another conversation so I can no longer see it. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We all work from home and so it's difficult to know what everyone else is doing/working on in the business, Matter helps us feel more apart of the business and it helps us know what contracts we are winning and just in general feel more involved. Review collected by and hosted on G2.com.

EG
Office manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is a user-friendly interface, seamless integration with Teams, and the way it enhances team recognition and feedback is amazing. It’s an excellent tool for fostering a positive work culture and encouraging meaningful peer-to-peer appreciation. If you’re looking for a powerful yet intuitive way to improve team engagement and feedback, Matter is the way to go! Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Matter?

My team loves all the features, but we would love to see the expantion for more gift cards options Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

team recognition and feedback have been resolved by using this app Review collected by and hosted on G2.com.

Linh N.
LN
Customer Service Representative
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The Teams app integration is awesome! It took less than a minute to install and 5-10 minutes to customize with company values, upload work anniversaries, and company branding. I'm also a big fan of the kudos cards - they are like beautiful greeting cards that are the perfect compliment to the written praise. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There isn't much downside when it comes to Matter. It's easy to cash out my coins for gift cards and everything happens in Teams. I do wish I could be notified more of my feedback inside Teams. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping our company solve employee recognition and rewards program. It brings the experience to where we are already communicating inside Microsoft Teams. Review collected by and hosted on G2.com.

Pratik N.
PN
SDR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I like the most about Matter is, Its a very cool platform to sned Kudos to your colleagues and earn points which you can use later to spend wherever you want. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing I mean I am using Matter for now about an 2 months seems everything working to be fine. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

If we really want to encourage our team mates on their exceptional works. We can easily send them Kudos and give them a coins. Which can be later spent on anything you wanted on. Review collected by and hosted on G2.com.

Jacinda  C.
JC
Customer support
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It's reallt easy to use! I like how fast it was to implement and I use it often to show appreciation for my colleagues. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There are not as many stores that I can use with matter coins and the dashboard was a little confusing at first Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter allows me to communicate with those from my company and share a moment that really mattered to me. I like that it can be a way to give thanks and also shave the choice to share those thanks with my colleagues in private or in public. It benefits me by building stronger connections with my team and giving me the small push needed to say thank you. I like the tangible rewards from using it and that my feedback has a weight that matters behind it Review collected by and hosted on G2.com.

Ty M.
TM
Sr. Business Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I like how Matter brings all of our teams across the whole company together. I use the kudos feedback board all the time to see all of the wins and successes that are taking place within the company. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes the notifications get a little out of control, but that can easily be muted for the day. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It's an easy place for my team members and managers to give me recognition. Likewise, I am able to publicly thank and recognize coworkers that help me. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Ty. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜

JM
Commercial Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We are able to to foster growth with collegues and the company as whole and its easy to use. Customer support is one click or call away if needed. We use this on a daily basis. The software makes easy integration which make implementation easy. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I cannot say there is anything I don't like from Matter yet. It's a great product. I may have to use it for a longer time. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping our office connect on a frequent basis. Review collected by and hosted on G2.com.

Kathrin L.
KL
SMM / CSR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I like best is the thought that it not only give encouragement to my coworkers but also allows us to have fun by sharing coins and saying that we MATTER :) Review collected by and hosted on G2.com.

What do you dislike about Matter?

Least choices on where we can use the coins we earn esp for us doing some work offshore. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

There is none I believe but I guess it allows us to hit our goals on a weekly basis. I believe it solves our KPIs because we're inspired! Review collected by and hosted on G2.com.

Waylen H.
WH
Sales Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The ability to create unique statements for individuals and teams, as well as spreading coins around based on accomplishments, very easy to use in order to reach the team members, something that can be done on a daily or weekly basis in order to prop the teams up! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Can be a little confusing at the beginning to find where everything is located Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Getting everyone to cheer each other on and lift each other up more frequently Review collected by and hosted on G2.com.

Luis Guillermo R.
LR
Customer Success Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

we use matter at work as our method of providing kudos and recognition to colleagues, I think it works great and helps motivate people to continue to do great at work. I use it at least twice a week, it's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The automatic notices can sometimes be distracting Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I think it's fair to recognize people when they do an extraordinary job, and Matter provides our organization with the ability to do just that Review collected by and hosted on G2.com.