Save to My Lists
Paid
Claimed
Optimized for quick response

Matter Reviews & Product Details - Page 14

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
Answer a few questions to help the Matter community
Have you used Matter before?
Yes

806 Matter Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Bill H.
BH
Digital Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

The idea behind it. One company I worked at we would do something similer with core value cards that were physically handed out but I like digital better! The different types of kudos and ability to cutomize it is very nice and the ease of use is simple for everyone to understand and master. It works seamlessly with our slack and google accounts. Super easy to setup and get started. Look forward to using it every friday and throughout the week. I do wish we would use the kudos rewards but am happy with the fact we have it for now. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The lack of GIFs in the kudos! Such a missed opportunity! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It allows the teams to recognize each other and see the work that other groups are doing. It's something to look forward to and see the success of the compant all around. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I appreciate that Matter has made employees like myself who work remotely feel as is they're still part of the team. It's kept me connected to not just members of my team, but other teams as well. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The only thing I don't like about Matter is our timeframe for use on Fridays. Most of our company is based on the East Coast - I'm in Arizona and the cut off for giving Matter coins is at noon for me. Some weeks, I'm not always able to get my morning tasks done in time to get to giving out coins. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Team morale and recognition. Review collected by and hosted on G2.com.

Jordan H.
JH
Crisis Counselor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It helps me connect with my collegies... Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing................................. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It helps employees connect and recognize each other. Review collected by and hosted on G2.com.

Polina K.
PK
HR Generalist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

As an HR professional, I deeply value tools that help create a more cohesive team. Matter has been a revelation for us in this regard. It has taught everyone the importance of recognizing each other’s contributions, saying thank you, and offering support. With Matter, this practice has become incredibly easy to incorporate into our daily routine, and the positive impact on our team is undeniable.

We’ve seen a fantastic change in how our team communicates and bonds. Now, we eagerly anticipate the moments when we can share kind words and kudos with each other. Throughout the week, everyone keeps an eye out for great deeds and efforts, which has brought us closer together and significantly boosted each person's engagement.

Matter has made each of us feel important. Giving and receiving kudos has become the highlight of our week. It's awesome to see the excitement and joy it brings. This tool has really transformed our team, making us more supportive and connected than ever.

I highly recommend Matter for any team wanting to boost communication, show appreciation, and create a positive, engaging work environment. .🎉️ Review collected by and hosted on G2.com.

What do you dislike about Matter?

Honestly, we have no complaints about Matter. It's been an incredible tool for our team. However, we're always open to any cool improvements and new features that could make it even better! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter tackles the challenge of inconsistent recognition and appreciation. By making it easy to regularly share kudos, it has transformed our team dynamics. We now enjoy better communication and a stronger sense of connection, with everyone feeling valued and excited to support each other. It's been a game-changer for us! Review collected by and hosted on G2.com.

Jeana N.
JN
Senior Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that I can recognize my colleagues and reward them for the moments that normally go unseen by most of our company. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dislike that we still can't user emojis in our matter feedback Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It allows the small but impactful moments of individuals to be recognized and creates a space where those seemingly small actions can be highlighted and shared with everyone. Review collected by and hosted on G2.com.

Lily S.
LS
Associate Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love that Matter reminds team members to use the tool to recognize other team members. Great way to keep people engaged! Review collected by and hosted on G2.com.

What do you dislike about Matter?

It would be cool if the graphics/images that Matter adds to recognition notes was customizable. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter allows for a fun/unique way of giving team members recognition. We use the slack integration so it alerts the whole company when recognition is given. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Lily. You can create custom kudos in our Web App! Perfect for company values, company humor, or other fun! Add a title, background color (hex # or pre-defined), and an image. All custom kudos created are added to a shared team library. Appreciate you being a customer of Matter. 💜

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love that we can shout out teammates for great things that they do! I really like the ease of use with Matter, as it's simple to get started and add those kudos for teammtes. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Emojis are not yet supported within kudos, which is something our company uses a lot of, but it's not that much of an issue for us. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping us recognize teammates who may not receive that feedback otherwise in the day-to-day. It also helps us celebrate those who have been working in the company a long time or are celebrating birthdays/anniversaries with the company. Review collected by and hosted on G2.com.

Leo L.
LL
Performance Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's simple to apply and leads to real world benefits Review collected by and hosted on G2.com.

What do you dislike about Matter?

We're notified and it ends quite soon after that, if we're on a hurry that day, we end up losing the rankings after it ends. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Helps us better connect with our team and it's a good way to also know if we're doing well / rapporting with them enough to receive these. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Leo. Admins have full control over Feedback Friday notifications, including the timing of these notifications. They can add more time between the Last Call and Recap reminder. Hope this helps! Appreciate you being a customer of Matter. 💜

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's very user freindly. Easy to look for great rewards, and find comments from your coworkers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's nothing I dislike about Matter. What an awesome tool! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Since we´re a WFH company, Matterr is helping to bring the team together and keeping us informed about the great job everybody is doing. Review collected by and hosted on G2.com.

SR
Director, HR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that integrates with Teams and it is a very easy platform to learn and use yet it brings such a huge importance to a workforce culture. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I think it tends to send me a lot of reminders or notifications, I don't think that necessarily is a bad thing. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I think Matter is helping us increase colleague recognition and engagement. Review collected by and hosted on G2.com.