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Matter Reviews & Product Details - Page 12

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like the positive atmosphere that Matter promotes. That is very important in a business setting, specifically when working with a team. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Matter seems fairly limited in what it can do, but for what it does do, it's great. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I work for a company that really emphasizes team synergy. Using Matter is another great way to contribute to a team-building atmosphere. Review collected by and hosted on G2.com.

Aaron H.
AH
Creative Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter creates a consistent schedule in which everyone is encouraged to recognized fellow employees. It's easy and enjoyable to use. Review collected by and hosted on G2.com.

What do you dislike about Matter?

As far as using it, no major issues. I think more customization would be nice, for instance being able to turn it off on Fridays that are holidays. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter creates a consistent time for employee recognition. It's honestly positive peer pressure. Review collected by and hosted on G2.com.

Verified User in Design
UD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I appreciate about Matter is that it creates a dedicated space and provides reminders to give feedback and kudos to teammates. Feedback is crucial for performance, yet it's often only given during really good or really bad times. I like that Matter prompts me to do it regularly, even on weeks when I have to dig deep to offer meaningful feedback. The gamified aspect is fun, and the idea of earning points to cash in is a great concept Review collected by and hosted on G2.com.

What do you dislike about Matter?

What I initially disliked about Matter has become an opportunity for growth. There were weeks when I felt, 'Ugh, I have to do this, but I have nothing to say—it feels so phony.' However, this process has helped me develop a habit of giving meaningful feedback and kudos. It’s pushed me to dig deep and provide thoughtful insights.

I do get frustrated when my teammates don’t approach it the same way, especially when reactions, rather than the content itself, seem to drive the value in the system. For example, a co-worker might say something surface-level or funny, and it gets a lot of likes, which then gets flagged as valuable feedback. Another thing that discourages me is the coin conversion—it feels like it will take forever to cash in on any rewards. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I'm not sure Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Appreciate you being a customer of Matter. 💜

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter makes colleague recognition easy and fun, which keeps it top of mind and encourages team members to share shout outs and celebrations. The reminders and 'Feedback Fridays' nudge definitely helps me to remember to pause, think of the good things that have happened among our team in the last couple of days, and to take a moment to recognize others. I've really enjoyed it so far! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Occasional glitches with the Teams plug in have left some perceived downtimes, though it's not been a frequent issue. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

On my team, it seems that Matter has injected new enthusiasm into our process for recognizing our team members. By first incentivizing giving feedback and then making it easy to go back and look at, it serves to help not only keep the members of my team engaged in their work and celebrate successes, but also helps them keep track of some of their wins, which is very helpful during reviews. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter has been an invaluable tool for our team, significantly boosting morale and fostering a positive work environment. The ease of use makes it simple for everyone to give and receive kudos, which helps in recognizing the hard work and contributions of team members in real-time. The frequent updates and user-friendly interface ensure that everyone can seamlessly integrate it into their daily routine. Additionally, the platform offers a great number of features that cater to both small and large teams, making it a versatile tool for any organization. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I'd like to be able to pull off some management information for the people in my team, to see who often gives them kudos and for what. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is solving the challenge of ensuring consistent recognition within our team. In a busy work environment, it’s easy for small wins and individual contributions to go unnoticed. Matter addresses this by providing a straightforward platform for team members to recognize and celebrate each other's efforts. This has led to improved team morale, increased motivation, and stronger collaboration among team members. It fosters a culture of appreciation, where everyone feels valued and acknowledged for their work, ultimately leading to higher productivity and job satisfaction. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I am glad that there are prompts provided to get me going and everyone likes to be seen! It is easy to use Review collected by and hosted on G2.com.

What do you dislike about Matter?

The prompts to respond on Fridays (for us) are juvenile in approach - light hearted is one thing...also remind people to add coins. too easy to forget. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

helping people feel appriecated for the extras they take on Review collected by and hosted on G2.com.

Aman  S.
AS
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We can convert balance to any platform's gift card Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing specific, didn't used it much so can't comment on this. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Employee recorginization Review collected by and hosted on G2.com.

JF
League Development Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

The positivity that it provides for my te Review collected by and hosted on G2.com.

What do you dislike about Matter?

The feedback Fridays are a pain to see.. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It benefits me a great deal Review collected by and hosted on G2.com.

KM
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Love the pulse survey, and great way for our employees to recognize each out through out the week. It is super easy to use with microsoft team and getting started was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing really it is easy to use and now that surveys are available we are using all tools. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

This is a great way to recognize employees that are not on the same teams but helping each other out. Review collected by and hosted on G2.com.

Alejandro P.
AP
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Can share notes or feedback on private and public Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes, I forgot to send my coins to my teammates and the bot does not remember me :s Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

The way to interect members on the company, because sometimes in remote companies it's complicate to intetact with peopleThe way to touch members on the company, because sometimes in remote companies it's complicate to interact with people that is not part of same team/area. Review collected by and hosted on G2.com.