Matik Reviews (56)

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Reviews

Matik Reviews (56)

View 1 Video Reviews
4.8
56 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Matik for its ease of use and ability to save time in creating presentations. The platform allows teams to quickly generate customized, data-driven content, significantly enhancing productivity and enabling more meaningful client interactions. However, some users note that the customization options can be somewhat limited, particularly when selecting specific slides from multiple templates.

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great for automating reporting!"
4/5
What do you like best about Matik?

We often create the same report for multiple clients. Using Matik has allowed us to scale our reporting capabilities for our clients, as well as enabling new reporting avenues and opportunities in a scalable and efficient manner. Review collected by and hosted on G2.com.

What do you dislike about Matik?

We have some very unique use cases that are currently not enabled or within Matik's roadmap. However, we have had some great discussions with the Matik team to discuss potentially having additional features in the future! Review collected by and hosted on G2.com.

Verified User in Human Resources
EH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Matik enables our Customer Success Managers to provide valuable data insights to each customer"
5/5
What do you like best about Matik?

The speed at which we are able to pull data for specific customers and seamlessly incorporate into templates has been a game-changer for us at Checkr.

Much improved from manual deck building Review collected by and hosted on G2.com.

What do you dislike about Matik?

Occasionally there can be data issues however our Matik Customer Success team is prompt and effective for resolution so we can continue to service our customers as Matik is mission critical for us Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Matik Review"
3.5/5
What do you like best about Matik?

Response time and ease of use. I like that the integration options and customer service/communication has been available right out of the gate. The issues and gaps we've uncovered along the way were resolved with quick responses and reactions. Review collected by and hosted on G2.com.

What do you dislike about Matik?

The newness and age of the product and its use case history. Review collected by and hosted on G2.com.

Ally C.
AC
Ally C.
Customer Enablement Specialist
Mid-Market (51-1000 emp.)
"Data visualization for customer presentation"
4/5
What do you like best about Matik?

Matik helps me make decisions based on data, pulling together the metrics that matter and creating a solid, easy-to-digest report. Review collected by and hosted on G2.com.

What do you dislike about Matik?

I wish as a base-user that I could create my own Matiks, like a wiziwig! Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Save time with Matik Templates!"
5/5
What do you like best about Matik?

My team has built some awesome templates inside of Matik. The time it takes to create a Business Review or Benchmark report has been cut down from hours to just minutes. I use it every day. Support is also quick to respond to any issues. Overall, great product and I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Matik?

There are some limitations, like how many groups you could include in a template, and I sometimes have to double-check my data in Looker or inside our platform. Review collected by and hosted on G2.com.

Jean M.
JM
Jean M.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Matik helps provide insight and have data driven conversations with clients"
5/5
What do you like best about Matik?

Matik provides an opportunity to identify gaps for improvement and celebrations for recognition for those that have earned it. Most importantly, it provides larger groups such as leadership insight into how things are going at an organizational level. Review collected by and hosted on G2.com.

What do you dislike about Matik?

Having more control over the datapoints/attributes included could be nice, but it's already great as is! Review collected by and hosted on G2.com.

Jeremy W.
JW
Jeremy W.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Reporting and Presenting Made Easy"
5/5
What do you like best about Matik?

Malik took the manual labor of QBRs and health checks and made it automated. It integrated with our system and we were able to make full slide decks from a click of a button Review collected by and hosted on G2.com.

What do you dislike about Matik?

Nothing really. It solved all my issues of manual slide decks and application usage. There were a few times it did not run, so manual reports were needed to be created. This happened a few times and I had to hurry and create a slide deck. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"What a great partner!!"
5/5
What do you like best about Matik?

It's a simple to use platform that my team has gotten tremendous value out of. For the data geek in me, it's helped me look deeper into the data and patterns for all customers. Review collected by and hosted on G2.com.

What do you dislike about Matik?

There are some quirks in the UI that I haven't cared for, most have been addressed quickly once the feedback is provided. Review collected by and hosted on G2.com.

Evan R.
ER
Evan R.
Insights Manager
Enterprise (> 1000 emp.)
"Great product for delivering impact at scale"
4.5/5
What do you like best about Matik?

I love Matik - it's been an amazingly intuitive and powerful tool for our team. I really love how thoughtful the admin and builder experience is - our team has been able to ramp up extremely fast, and all of the visibility and discovery features to find content and understand all of the dependencies and templates they touch is massive. I almost always find that the next question I have in Matik is already answered somewhere in the UI. Matik also has been extremely supportive - our account team is proactive and helps us not only with our broader Matik strategy but also helps with user training and understanding the intricacies of the product. Review collected by and hosted on G2.com.

What do you dislike about Matik?

Nothing that isn't commonplace for an early and fast-growing product. In the future, I'd love to see how the end-user experience can evolve when it comes to browsing/managing templates. Overall Matik's roadmap has evolved in an exciting way and I'm sure there will be more amazing things to come. Review collected by and hosted on G2.com.

Nate Z.
NZ
Nate Z.
Customer Experience Operations
Mid-Market (51-1000 emp.)
"Very powerful product with awesome functionality."
4.5/5
What do you like best about Matik?

Your can do a lot with Matik, there is a lot of templatization and customization. We have some pretty wild use cases that we were able to configure for the product. It has it's limitations but the team is constantly working to increase functionality Review collected by and hosted on G2.com.

What do you dislike about Matik?

A decent amount of start up work from an admins perspective to get a template in place, but once that happens it is pretty much smooth sailing. Review collected by and hosted on G2.com.