Match My Email Reviews & Product Details

Match My Email intelligently syncs email and calendar with Salesforce records. The best email integration alternative to Einstein Activity Capture. Match My Email allows you to sync your emails and calendars automatically from Office 365 or Gmail with Salesforce. Unlike Einstein Activity Capture, all data is stored in Salesforce with the rest of your Salesforce record data. Match My Email stores email data permanently, logs your emails automatically and reports on data accurately. Putting you back in control of your data. Permanent Data Storage For many organizations, Salesforce records need to be accurate for more than 6 months. With Einstein Activity Capture, email data in Salesforce is not stored permanently and will be deleted within a window of 6-24 months, depending on your Salesforce license type. If you work in an industry where accurate records are needed to do business, you should consider this when assessing Einstein Activity Capture. Powerful Native Salesforce Reporting Einstein Activity Capture pushes Salesforce admins to report with a tool called Activity 360. For many Salesforce Admins, Activity 360 falls woefully short of their needs. Admins don’t want a preconfigured group of reports with limitations, admins want the ability to report how they’d like! With Match My Email, Salesforce admins can run standard reports using email data. Customizable to Your Organization One of the main criticisms of Einstein Activity Capture is its lack of customization. Say a contact uses two email addresses, emails from both of these addresses should sync to that contact record. However, with EAC users have minimal control over the logic used to capture emails and events. This can lead to irrelevant or personal data being logged, cluttering the system and potentially violating privacy policies. Match My Email offers extensive customization options, allowing businesses to tailor email integration to their specific Salesforce orgs. For example, MME can accommodate multiple email addresses, match emails to custom objects, and use precision matching to match emails based on unique tags in the subject or body or emails and events. Cost-Effective Solution While Einstein Activity Capture is included in some Salesforce editions, accessing advanced features often requires upgrading to higher-tier plans. These upgrades can be costly, especially for small to medium-sized businesses. The additional expense may not always justify the benefits, particularly if only activity capture is needed. Match My Email provides a competitive pricing model that scales with your business. This makes it an affordable choice for organizations of all sizes, offering excellent value for the features provided.