I love how the different modules interact with each other, having documents and training work seamlessly together is a huge win! Review collected by and hosted on G2.com.

The AQEM search functionality is very limited and the way the workflows are required to flow from one user to the next is not very intuitive. Review collected by and hosted on G2.com.

I appreciate how it simplifies quality management and encourages a culture of ongoing improvement by fostering transparency and automating processes. Review collected by and hosted on G2.com.

At first, the interface may seem a little overwhelming, but as you spend more time with it and receive some training, it becomes much more manageable. Review collected by and hosted on G2.com.

All in one system all the quality events are in the same system Review collected by and hosted on G2.com.

not very flexible with FBS, limitations in characters Review collected by and hosted on G2.com.

The QX module makes it seamless for users to create,collaborate, approval documents through the documents module. This keeps users and companies within compliance while giving them the freedom to expand their knowledge in the academy to better themselves as users or sysadmins. Review collected by and hosted on G2.com.

Dislikes would be the approval options on the routing process from one, all or majority. Review collected by and hosted on G2.com.

All modules link w each other for integration Review collected by and hosted on G2.com.

Can be cumbersome at times for Users who do not utilize the system often Review collected by and hosted on G2.com.

As someone working in document control and compliance, I’m looking forward to seeing how MasterControl Quality Excellence can help establish a strong foundation for our quality system. From what I’ve learned, the platform offers robust tools for document management, training, and compliance alignment — all of which are essential as we work to build and standardize our processes. Review collected by and hosted on G2.com.

We haven’t implemented MasterControl yet, so I can’t speak from direct experience. As a new and developing team, I anticipate that the setup and initial configuration process may take time as we define workflows and quality expectations. Review collected by and hosted on G2.com.

AQEM and Insights are a great addition to MasterControl’s offering and will help us design fit-for-purpose workflows that make our quality processes more efficient and effective Review collected by and hosted on G2.com.

Training management and how prerequisites work. JREPORTS. Review collected by and hosted on G2.com.

The user interface is very friendly and

AQEM was a game changer for our quality events. It didn't take me super long to learn my way around after being in it. Review collected by and hosted on G2.com.

Wish I could customize the home screen tiles. AQEM is still being built out and can be a little buggy. Review collected by and hosted on G2.com.

An entire suite of products are available for an easy to use eQMS. In addition to quality event forms, the Audit module is also available and can be performed electronically. Review collected by and hosted on G2.com.

There can be a learning curve to using the system. It will be helpful to adapt ways to increase end user adoption. Review collected by and hosted on G2.com.

I like how all core processes(CAPA, NCR, Deviation etc) work seamlessly and are integrated smoothly together. I am able to open and close a Quality Event with full traceability. Review collected by and hosted on G2.com.

The system can be too rigid and be limited in customization. Customizability that might seem easy to make are actually quite complicated. Review collected by and hosted on G2.com.