# Marketpay Reviews **Vendor:** Payscale **Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 273 ## About Marketpay Marketpay is a specialized compensation platform designed to streamline diverse processes and enhance efficiency, giving compensation teams more time to grow their expertise on evolving pay legislation and compensation best practices. \* Automated survey management and participation: Access your purchased data sources in one consolidated platform and leverage our partnerships with leading survey providers to automate your survey participation experience. \* Configurable compensation technology to help you strategize for the future and execute across markets: Generate limitless structure and merit matrix models to optimize your compensation strategy, implement market pricing matches in bulk based on custom rules, and analyze your data using tailored reports. \* Committed customer service team: Get support when you need it from our experienced services team to help with custom analytics, benchmarking, and more. You can also engage with other comp pros and access educational resources 24/7 through Payscale Connect. ## Marketpay Pros & Cons **What users like:** - Users appreciate the **ease of use** of Marketpay, benefiting from streamlined access to consolidated salary data. (75 reviews) - Users find that the **powerful and intuitive MarketPay tool** greatly enhances their data management capabilities when properly set up. (35 reviews) - Users value the **efficient data management** tools of MarketPay, streamlining analysis and enhancing productivity with minimal effort. (32 reviews) - Users value the **market competitiveness** of MarketPay, benefiting from its innovative features and seamless integrations. (31 reviews) - Users value the **responsive customer support** of Marketpay, enhancing their experience with efficient assistance and tools. (29 reviews) - Users appreciate the **intuitive and user-friendly features** of MarketPay, enabling customized and efficient market pricing management. (23 reviews) - Flexibility (21 reviews) - Users commend the **impeccable customer service** of Marketpay, praising its straightforward usability and valuable market insights. (20 reviews) - Data Accuracy (19 reviews) - Reporting (19 reviews) **What users dislike:** - Users find the **inadequate reporting** options frustrating, hindering effective research and data management processes. (20 reviews) - Users find the **reporting features difficult to manage** and require extra training, which is time-consuming and limiting. (18 reviews) - Users find the **limited customization** for report formats frustrating, hindering their ability to edit and manipulate data effectively. (16 reviews) - Users find **limited reporting options** challenging, as it can be difficult to determine the best reports to use. (15 reviews) - Users find the **learning curve steep** for Marketpay, requiring extra training and being less intuitive than expected. (13 reviews) - Users find Marketpay's system **difficult to learn** , as it lacks intuitiveness and presents challenges with complex reports. (12 reviews) - Users find the system **not intuitive** , struggling to navigate and utilize advanced features effectively. (12 reviews) - Users find the **interface design poor** , feeling it's outdated and not user-friendly, complicating their experience. (12 reviews) - Users find Marketpay to be **not user-friendly** , facing difficulties with resolution of issues and complex features. (11 reviews) - Poor Usability (11 reviews) ## Marketpay Reviews ### 1. Revolutionized Our Employee Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tasha J. | Associate Vice President Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Marketpay?** I like Marketpay as it allows us to organize all our employee survey data in one place, making it a one-stop shop for pricing jobs. I love the AI feature that provides recommended survey matches when you input a job description. The AI tool is helpful because it provides possible job matches, improving the process and accuracy. I also appreciate the custom reporting tools, which help provide meaningful reports for senior leaders, whether pointing out employees who need increases or addressing internal equity concerns. Additionally, I appreciate having the opportunity to reach out for support when needed, and it's great that I can suggest improvements through the site. The initial setup was a great experience compared to reviewing data on spreadsheets. **What do you dislike about Marketpay?** Nothing **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to organize all our employee survey data in one place, making it easy to price jobs. It solves data organization issues and offers reporting tools for identifying outliers and providing meaningful statistics to leaders. ### 2. Reliable functionality in Market Pay **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia M. | Director Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Marketpay?** I have been using market pay in a few different employer over the past several years. I like that it is easy to pick up and navigate. It is especially helpful when the HR systems are antiquated. I like to use market pay as the system of record for comp work. **What do you dislike about Marketpay?** We are not updating it often enough. We need to develop more skills internally with managing reports and data. MP is a robust system that we are using only a small portion of the available functionality due to time and resource issues (internally). In 2026 I would like to see our refresh automated (currently an excel load) **What problems is Marketpay solving and how is that benefiting you?** With respect to Price a job v Price a job legacy. I'm using price a job legacy due to the fact that there is some functionality that we rely upon around (Market Base Salary Benchmark Value) that is not available in Price a Job. I understand that all new functionality is only being updated in Price a Job and I have played around with the AI tool there. I have to go between the two to market price and create new jobs. ### 3. Streamlined Market Pricing with Reliable Data **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Marketpay?** I like that Marketpay saves all our data and allows us to download it. We can do analysis within Marketpay or just download it in Excel for our own analysis. It can age your data, and there are so many things it can do that I'm sure I'm not even aware of. I also appreciate that I can take classes to learn new things, which helps me find new ways to price jobs. It's convenient to save all our jobs and market pricing in one place, access the data as needed, and feel confident that the information is reliable. I also love how easy the integration and data migration process is; whenever we needed to migrate new data, it was completed within a day or two. Everything being downloadable to Excel is a great feature too. **What do you dislike about Marketpay?** I don't have many complaints about Marketpay. There's a new AI tool that I haven't yet learned. I don't think that it's not working well for me; I just don't know how to use it yet. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to quickly find market rates for jobs, which saves me time searching. It keeps all my data and previous surveys, allowing easy access and analysis. It streamlines storing and accessing reliable information for compensation analysis. ### 4. MarketPay is our platform and partner for strategic compensation success **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Senior Decision Support Analyst, Strategic HR - Compensation Center of Expertise, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Marketpay?** MarketPay simplifies compensation market analysis by providing tools to manage our extensive survey library and leveraging AI-assisted pricing matches across our thousands of jobs. It streamlines annual pricing updates with minimal effort and makes survey participation preparation efficient. Importing and exporting data is straightforward, and while MarketPay offers robust in-app reporting tools, it’s equally easy to extract data for offline analysis. Our small team of compensation consultants and managers use MarketPay throughout the day, and it enables us to accomplish the work of a much larger team. Their customer support is exceptional—the best I’ve experienced from any SaaS vendor. The team is responsive, professional, and acts as a true business partner, taking time to listen and helping us tackle complex compensation challenges to achieve our goals. MarketPay also includes access to Payscale Connect, offering online training on platform features and best practices in compensation. Integration with PeopleSoft, our HRIS system, is an easy and seamless process involving mapping automated exports from the HRIS to the MarketPay load templates and then publishing them at scheduled intervals to an SFTP server. With a long-standing presence in the compensation space, MarketPay continues to innovate by actively enhancing its features and transparently sharing its product roadmap with customers. Their in-product data offerings continue to improve every year. **What do you dislike about Marketpay?** I would prefer if the Market Price a Job had the ability to load potential matches or other pricing changes into a "cart" and then had a formal submit/commit that cart to the production pricing. **What problems is Marketpay solving and how is that benefiting you?** Compensation survey library administration, survey participation, and market pricing of jobs against survey benchmarks, along with optional tie-ins to our job description library in JDXpert. MarketPay's reporting and administration tools are flexible, easy to use, and offer loads of customization options. ### 5. Sleek Design and Fast Data Access Set Marketpay Apart **Rating:** 5.0/5.0 stars **Reviewed by:** Cicely C. | Vice President of Total Rewards, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Marketpay?** I appreciate the system's design, as well as how quickly it allows me to pull and present data. The support provided by the implementation and account management team has also been excellent. Having used other well-known compensation tools, I can say that none have matched the sleek design and agility offered by Marketpay. **What do you dislike about Marketpay?** There isn't much to highlight. At the moment, we are using PeopleSoft, and unfortunately, we are unable to interface it effectively with our tool. As a result, we cannot transfer information through an interface, which I believe is an issue with PeopleSoft itself. Additionally, the tool requires users to have a solid understanding of job pricing and a strong background in survey data to use it efficiently. This could be quite frustrating for those who are new to the compensation field. **What problems is Marketpay solving and how is that benefiting you?** I am now able to recognize the value of our roles and quickly conduct analyses that lead to well-informed pay decisions. Previously, our organization lacked a formal compensation structure and reliable pay data. With these new tools, I can better support the team in recruiting and mobilizing talent efficiently and in a financially responsible way. ### 6. Solid Tool for Data, Needs More Guidance (Personal Relationships) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Marketpay?** I use Marketpay for various tasks like benchmarking, structure modeling, and reports. I particularly value the Price a Job tool and have found the recently added AI matching feature within it to be quite useful. **What do you dislike about Marketpay?** I sometimes don't know what to do next or what I can use to move my company further in our compensation journey. More suggestions maybe on the homepage like I see you have all your jobs benchmarked start working on this next step with.... within our product. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay for benchmarking, structure modeling, and reports, but now it mainly stores our data. **Official Response from Brooke Grimes:** > We are so happy to hear about your positive experience with the Payscale team. We love Marcie, she is such an amazing Customer Success Manager! Thank you for your constructive feedback about our learning resources. Our education team is continuing to think about different learning styles as they build out Payscale Academy so that we can be more accomidating. ### 7. Effortless Pay Equity Analysis with Marketpay **Rating:** 4.5/5.0 stars **Reviewed by:** Austin K. **Reviewed Date:** January 22, 2026 **What do you like best about Marketpay?** I appreciate how Marketpay helps with market pricing analyses during annual reviews and makes it easier to spot disparities across roles or demographics with its reporting tools. The easy setup and report generation makes my work easier and faster, and pulling ad-hoc pricing for new roles is quick and straightforward. Marketpay connected smoothly to ADP for payroll syncing, which ensured that company adjustments flowed right into pay runs. Coming from Radford, I found Marketpay handles our broader needs with less manual data wrangling. **What do you dislike about Marketpay?** There's a learning curve if you're not deep into company analysis. Explaining it to others or pulling quick insights takes time. **What problems is Marketpay solving and how is that benefiting you?** Marketpay helps with market pricing analyses and pay equity analysis, making it easier to spot disparities across roles. Its easy setup and report generation streamline my workflow, making work easier and faster. ### 8. Sr Compensation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia A. | Sr compensation partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Marketpay?** I like how easy and simple Marketpay is to use. It provides a wide set of data from across industries, which helps us stay competitive and ensures we are paying our employees fairly and competitively. **What do you dislike about Marketpay?** We currently don’t have the AI option at my company so that would be nice **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to market price jobs. It helps us stay competitive in the market and ensures we pay our employees fairly. I like its ease of use and the wide set of data it provides from various industries. ### 9. Helpful product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Marketpay?** Staff are very friendly and helpful at Marketpay. They have helped us work through multiple questions and problems we were having. The system has been very helpful in reviewing our market data and finding market matches for positions. I like that market pay is able to integrate with Workday and pulls in our data. The trainings provided by Marketpay can also be very helpful with the system, but also for keeping up on different situations going on with regulations and compensation practices. I appreciate the Marketpay migration process and how it helps easily update your survey matches. **What do you dislike about Marketpay?** Nothing at the moment. I think having a better understanding of reporting would be helpful and since there are so many reports it can be hard to choose sometimes which is the best one. Not a dislike but a challenge sometimes. **What problems is Marketpay solving and how is that benefiting you?** Marketpay is helping us with benchmarking and improving our processes. They are helping us with coming up with a plan for updating our job profiles and matches in the system. I think the suggestions being made will help us in the long term with our ongoing projects and career architecture. ### 10. User friendly and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Ericha B. | HR Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Marketpay?** Where to start, Market Pay has so many features and they continually are updating the dashboard to help their customers with the changing market. Their customer service is beyond amazing, we have quarterly meetings with Sarah who goes over all the updates of Market Pay and answers all questions we have. She is always so helpful and makes sure all our questions are answered. Even when we do not have scheduled meetings when we reach out to Sarah she is always quick to respond. **What do you dislike about Marketpay?** I wouldn't say this is not helpful but something that would be nice to be able to do, if you could click on the main dashboard on where it shows your stats of the percentage of priced jobs and then being able to click to see what's priced, slotted or on the neither. And it could just take you to the jobs that are priced, slotted, or neither instead of having to pull a report of them. **What problems is Marketpay solving and how is that benefiting you?** I wouldn't say we have any current problems but one of our survey vendors updated one of their policies where they cannot release the survey to market pay, we have to go out and upload it ourselves. It does add another step for us and Sarah has suggested that we reach out to the vendors customer service as they are also doing so because this is more of an inconvenience to the customer. ### 11. Accurate Market Data with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine G. **Reviewed Date:** January 23, 2026 **What do you like best about Marketpay?** I use Marketpay mainly for market pricing and compensation analysis, and what I like most about it is its accurate and up-to-date market data. This helps me provide reliable benchmarks for salaries and benefits, allowing me to make fair, competitive pay decisions quickly. Setting it up was easy and stress-free, which is a huge plus for me. **What do you dislike about Marketpay?** One area Marketpay could improve is providing more customization for specific industries. Marketpay could improve by offering more industry-specific filters and templates, allowing salary benchmarks to be tailored to niche roles and organizational needs. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay for market pricing and compensation analysis. It solves the problem of inconsistent salary data by providing accurate, up-to-date market data, helping me make fair, competitive pay decisions quickly with reliable salary benchmarks. ### 12. Market Data Access with Granular Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Marketpay?** What I like best about MarketPay is its accessibility to comprehensive market data and the ability to drill down to granular details when needed. The platform centralizes market data from multiple surveys, making it easy to access without juggling multiple spreadsheets **What do you dislike about Marketpay?** The reporting functionality is not very intuitive and provides only limited flexibility when it comes to extracting data from various reports. This limitation makes it difficult for us to fully utilize the system's capabilities. **What problems is Marketpay solving and how is that benefiting you?** MarketPay tackles two major issues: pay equity and market competitiveness. For pay equity, the platform delivers reliable, current market data, which helps us make fair and consistent compensation decisions across different roles, locations, and demographic groups. This not only supports compliance but also reinforces internal equity. When it comes to market competitiveness, MarketPay offers fast access to detailed survey data and in-depth insights, enabling us to price positions accurately and maintain competitive pay structures. This, in turn, aids in attracting and retaining top talent while staying aligned with our organizational strategy. Ultimately, the main advantage for us is the assurance that our compensation decisions are informed by data, equitable, and competitive within the market. ### 13. Robust Platform for Global Survey Data in Complex Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Marketpay?** Robust, can handle large global complex companies and large datasets. They load your survey data for you. Flexible reporting. Robust survey participation module. The modeling feature for merit matrices and salary ranges is really nice to have. Their "Propogate" job match feature is great. **What do you dislike about Marketpay?** UI/UX User interface is sometimes a little clunky, "filtery". Built on old architecture. Maintaining their Job Code Key for unique field and multiple global structures with geographic zones is high-maintenance. They are not a Workday certified partner so that sometimes add to our work for integrations. **What problems is Marketpay solving and how is that benefiting you?** Helping us save time with annual survey participation, salary range structure modeling, and easy job matching in multiple countries. ### 14. Very happy with our choice of MarketPay for Compensation data needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Alys B. | Compensation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Marketpay?** It is helpful that all survey data is in one place to search, review and use. The reporting capability is very user friendly and great access to data. **What do you dislike about Marketpay?** There is no real downside in my opinion. They are constantly making the tool better and anticipate the needs of the customers. **Recommendations to others considering Marketpay:** Great choice in the marketplace. Highly recommend an implementation. We use the MarketPay platform which is very user friendly and easy to use. Data right at your fingertips with little effort and credibility. This product really adds value to our Compensation team. They anticipate user needs and are constantly making improvements. **What problems is Marketpay solving and how is that benefiting you?** Skills data - It is awesome to have real time data at our disposal. **Official Response from Emily Calderon:** > Hi Alys! We are so happy to hear you love MarketPay and are taking advantage of our skills data. Your review is much appreciated! ### 15. Streamlined HR Integration with Marketpay **Rating:** 4.5/5.0 stars **Reviewed by:** Abraham J. **Reviewed Date:** January 24, 2026 **What do you like best about Marketpay?** I use Marketpay for integrating with our HR system to update job codes and salary bands automatically. I find justifying offers and internal adjustments easier with Marketpay because it provides solid, objective data to back them up. I migrated from the older Payfactors to Marketpay and appreciated the smoother UI and better global adjustments. The initial setup of Marketpay was very easy. **What do you dislike about Marketpay?** I find the reporting good, but customizing or exporting sometimes feels clunky compared to more modern platforms. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to integrate with our HR system for automatic updates to job codes and salary bands, helping with compliance to pay transparency laws. It also makes it easier to justify offers and adjustments with solid data. ### 16. All-in-One Survey Platform with Seamless Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2026 **What do you like best about Marketpay?** It really feels like an all-in-one package. It’s the platform where we manage all our surveys, and it also makes it easy to generate reports in a smooth, seamless way. **What do you dislike about Marketpay?** It would have been nice if Paycycle had been incorporated into MarketPay, too. **What problems is Marketpay solving and how is that benefiting you?** It helps us determine the right fit for our employees and pay them appropriately based on the market. The reporting function, salary range creation, and other features also help us produce executive-level reports that support business decisions and align with what makes sense for the organization. ### 17. Crucial Tool for Benchmarking and Market Data Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan L. **Reviewed Date:** October 31, 2025 **What do you like best about Marketpay?** I have been using Marketpay to handle various compensation functions such as benchmarking market data, survey participation, and uploading survey results since April 2025 when I started with my current employer. Marketpay has significantly aided in gathering important market data, which is essential in ensuring our company pays employees equitably, both from an internal equity and an externally competitive standpoint. Having access to this data at our fingertips greatly assists with our short- and long-term decision-making. I find the market data and survey results functions particularly useful, as they help us benchmark our jobs effectively. Additionally, the large number of users relying on Marketpay means that the data is more widespread and reflective of the industry, enhancing its utility and reliability. These aspects make Marketpay a valuable tool for my daily functions, and a main reason why I would definitely consider purchasing it again. **What do you dislike about Marketpay?** I dislike the limited options for downloading reports and data in different document formats. This limitation restricts my ability to streamline research by not allowing easy editing and data manipulation in my preferred formats. **What problems is Marketpay solving and how is that benefiting you?** I find Marketpay assists in gathering market data, ensuring equitable employee compensation and supporting both short-term and long-term decision-making. ### 18. Easy Payments and Quick Transaction Lookup in a Clear, User-Friendly Layout **Rating:** 5.0/5.0 stars **Reviewed by:** Josie D. | Collections Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Marketpay?** It’s easy to take payments, and it’s just as easy to find past transactions. The layout is clear and very user-friendly, which makes the whole process straightforward. **What do you dislike about Marketpay?** It would be great if there were an option to retry a transaction without having to re-enter the card information each time. **What problems is Marketpay solving and how is that benefiting you?** Being able to take customer payments quickly and efficiently helps our business get more done, and it keeps our customers happier. ### 19. MarketPay has been a great resource as an organized, customizable platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2023 **What do you like best about Marketpay?** Entering in private survey data is relatively simple! **What do you dislike about Marketpay?** Maintaining survey scopes when evaluating a few positions would be helpful instead of having to select again for every job. **What problems is Marketpay solving and how is that benefiting you?** It's a one stop shop for storing data. This allows me to be more efficient. **Official Response from Anna Spessard:** > Fantastic that you are able to centralize your workstreams using MarketPay. I have noted your feedback on the usability of some features - thank you for your honest review! ### 20. From manual to ultimate efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Tifanee C. | Manager, Compensation , Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Marketpay?** As an analyst who spent many years conducting surveys manually using only Excel, I find that being able to connect jobs, survey participation templates, and manage the annual migration feels like having an extra full-time team member. The capability to leverage existing reports and create custom ones with employee, job, and survey data allows me to deliver professional executive materials and handle urgent requests efficiently, even when time is limited. **What do you dislike about Marketpay?** The only regret I have with Marketpay is not having started to use it earlier. **What problems is Marketpay solving and how is that benefiting you?** MarketPay survey house offers valuable solutions for a range of business challenges, including competitive analysis, support with pricing strategies, benchmarking, decision-making, and identifying trends. The system helps users approach data strategically and efficiently. ### 21. User-Friendly Interface, Needs Improved Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Nikiya F. **Reviewed Date:** November 14, 2025 **What do you like best about Marketpay?** I like Marketpay because it's easy to use, making it a very straightforward platform. The user-friendly interface is intuitive and sensible, ensuring that everything is clear and simple to understand. This ease of use greatly facilitates my workflow as it doesn't require extensive time-consuming training or additional effort to navigate. I find the initial setup process particularly easy, which helps transition smoothly into using the tool without unnecessary complications. **What do you dislike about Marketpay?** I find the reporting features of Marketpay could be easier to manage and use. They currently require additional training, which is somewhat time-consuming, especially for HR personnel. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to benchmark jobs, update salary ranges, and consolidate salary surveys in one place, which streamlines compensation management. ### 22. Great Compensation Insights, But Navigation Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn J. | Lead, Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Marketpay?** It is fairly easy to use and provides great information about compensation across the market **What do you dislike about Marketpay?** It is difficult to navigate between different screens, it sometimes opens up a new tab or will not go back to the same screen when you hit back. It is easier to use the legacy tab then the updated one. **What problems is Marketpay solving and how is that benefiting you?** It provides insights to how roles are paid in the market which helps when reviewing offer exceptions ### 23. Great product and product support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Marketpay?** Some of the things I appreciate about MarketPay are how easy it is to use--a good balance of beginner-friendly while still having lots of powerful capabilities. I'm really getting a lot of use out of the AI job matching feature they rolled out recently. Their customer support has been fantastic--responsive and timely. **What do you dislike about Marketpay?** There isn't much I dislike about MarketPay! They do force you to change your password pretty often. **What problems is Marketpay solving and how is that benefiting you?** We use MarketPay to centrally store all of our salary survey data and to price every job at my organization. We also recently started exploring using MarketPay to participate in salary surveys. I know that there is a LOT more that MarketPay is capable of doing and I look forward to really optimizing our use of it and digging deeper as my team grows and has more bandwidth. ### 24. Marketpricing Job **Rating:** 4.5/5.0 stars **Reviewed by:** Reeya S. | Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Marketpay?** MarketPay is an excellent tool for pricing jobs in the market. The AI feature really simplifies the process of determining market rates for a position. Additionally, their customer support is outstanding. **What do you dislike about Marketpay?** Please remove the 'Market Price a Job' tab, since we already have a 'Market Price a Job (New)' tab available. **What problems is Marketpay solving and how is that benefiting you?** This tool assists us in extracting market data, which we then use to compare and contrast with UCH data. ### 25. Straightforward Interface and Phenomenal Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Yordis S. | Senior Total Rewards Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Marketpay?** it's very straightforward. the customer service is honestly phenomenal. the analytic and reporting functions look super robust. **What do you dislike about Marketpay?** I honestly can't think of much. Just continue innovating on the features already provided to make them even greater than already are. **What problems is Marketpay solving and how is that benefiting you?** Marketpay is helping us with benchmarking our roles to the external market. This allows us to leverage every cent spent on salary surveys to the fullest extent possible. ### 26. MarketPay makes the user experience easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Marketpay?** Market pay is easy to use. It's great for keeping all your data in one place. Employee data, salaries as well as current market data. The updates they are making are making it even easier to price jobs and I can't wait to try the AI features. **What do you dislike about Marketpay?** The only thing I dislike about Market Pay is how fast it times out. I have mine on the longest setting and it still seems to time out fast. Then I have to sign back in and pull up my reports or pricings again. **What problems is Marketpay solving and how is that benefiting you?** Marketpay is helping to keep our compensation data organized and in one place. Our entire comp team can log in and work in the same site. ### 27. Sophisticated Benchmarking Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Marketpay?** Good for in-depth compensation analysis and modeling of salary structures, merit, and job architecture. **What do you dislike about Marketpay?** Tool may not be good for someone new to compensation. PayFactors is a little more entry-user friendly and Marketpay is better for those with experience and a need for deeper analysis and modeling. I found the benchmarking process in Payfactors to be smoother than in Marketpay. **What problems is Marketpay solving and how is that benefiting you?** Primarily, benchmarking and compensation management. We use it to run sophisticated reports as well as matching or slotting all of our jobs to one another. ### 28. Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** sandra C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Marketpay?** Marketplay is extremely easy to use and has made our compensation analysis much more efficient. The platform provides up-to-date data that helps our company make reasonable, quick decisions. The reporting tools save a lot of time and make it simple to present findings to our upper management team. **What do you dislike about Marketpay?** While the system is overall well-designed, learning to navigate through the system can be a bit confusing. Some of the advanced features do take some time to fully get the rhythm of things. I wish there were more tutorials or training guides to better familiarize myself with the program. **What problems is Marketpay solving and how is that benefiting you?** Getting better comp data for our multiple state positions. ### 29. Excellent Support and Features, but Reports Can Be Tricky to Find **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Marketpay?** The people we work with provide great assistance any time we need it. Also, the different features Marketpay has. **What do you dislike about Marketpay?** Reports are sometimes hard to locate the first time for what I'm looking for in the moment. **What problems is Marketpay solving and how is that benefiting you?** Benchmarking new jobs appropriately and bringing in new salary data each year to ensure we stay competitive. The training/certifications are beneficial to me with keeping up with current trends and how to appropriately use marketpay to ensure we use it to its full potential. ### 30. Like having another comp analyst on staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Marketpay?** I really like the real time ability to go into Marketpay, review a job and make the changes needed on the fly. No waiting for formal reviews if a job needs to be updated, I can easily do this. I also really like the way the new version has an easy-to-use dashboard with the pieces of data I use most at my fingertips. The new AI feature for helping find matches is also a really nice enhancement. **What do you dislike about Marketpay?** One of the hardest parts about marketpay is keeping the system up-to-date and that's not hard, just one of the harder things! **What problems is Marketpay solving and how is that benefiting you?** It's helping me solve the need for updated pay data at my finger tips and allowing me to train junior staff on the process as well. ### 31. Centralized Data Made Easy, But Redundancy Can Be Tricky **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe L. | Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Marketpay?** Data is consolidated in one place, and links up between our HRIS and MarketPay with simple uploads. **What do you dislike about Marketpay?** It can be difficult to remove redundant data sometimes (like it keeps showing up). **What problems is Marketpay solving and how is that benefiting you?** Benchmarking, ensuring consistency within our job classifications, and even within those classifications-- through multiple country's frameworks. ### 32. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** January 06, 2026 **What do you like best about Marketpay?** Ease of use. It's easy to train new people as well **What do you dislike about Marketpay?** It can be rigid and many things need to go through payscale support to do (like updating a survey details or such). **What problems is Marketpay solving and how is that benefiting you?** Tracking our market data matching makes it easier to see data ### 33. Pleased with the Marketpay System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Marketpay?** We've been very pleased with our experience using MarketPay by Payscale. The platform has greatly streamlined our compensation analysis and survey management, allowing us to make more data-driven and strategic decisions. It's user-friendly, customizable, and powerful—exactly what we need to support our complex compensation structure. A big part of our positive experience has been the outstanding support we've received from our Customer Success Manager, Michaela. She's responsive, knowledgeable, and always goes the extra mile to ensure we’re getting the most out of the platform. Her partnership has been invaluable. **What do you dislike about Marketpay?** The platform is robust and feature-rich, which can be overwhelming for new users. It often requires training and regular use to become comfortable with all its capabilities. **What problems is Marketpay solving and how is that benefiting you?** MarketPay helps us streamline our annual benchmarking process by reducing manual effort when it comes to reporting. It also simplifies survey participation, allowing us to manage multiple surveys efficiently and ensure more accurate, timely daya submissions. ### 34. MarketPay Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Marketpay?** MarketPay is user friendly, offers the ability to pull standardized reports as well as custom reports/views, follow trends, model salary ranges, review different survey cuts, copy matches and it is easy to search for market matches with the ability to search for key words in the job description. Along with the technical benefits of MarketPay, we also have had the most amazing senior customer success manager, Troy Hutt for multiple years. He is super responsive and even when we have a question that isn't his expertise, he takes the extra step to guide us to the right person or gets an answer for us. He also proactively sends us updates on enhancements and new offerings of MarketPay. There are also many free webinars on multiple topics including orientation of the tool. Our organization really likes the 3 year contract fixed pricing, hope that will be an option again when we review next year. **What do you dislike about Marketpay?** I don't think this is a MarketPay requirement, but our organization requires an SSO certificate and every time we sign into the system, we need to do MFA so that is an extra step. **What problems is Marketpay solving and how is that benefiting you?** Consistency in our market pricing approach. ### 35. MarketPay is easy to use they are investing on making better. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** January 26, 2026 **What do you like best about Marketpay?** Pricing Jobs, Aging, Reporting, New AI functionality hopefully will make it better. **What do you dislike about Marketpay?** While I am able to complete complex reporting, it just takes too long. **What problems is Marketpay solving and how is that benefiting you?** AI for job matching. ### 36. Keeps Info Organized, But Reporting Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kim M. | Senior Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Marketpay?** Great way to keep all information organized and in one place. **What do you dislike about Marketpay?** Creating a report is not easy and I usually need to get help from Market pay. **What problems is Marketpay solving and how is that benefiting you?** Keeping compensation competitive and in alignment. ### 37. Powerful Features and Reporting, But Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Alyssa L. | Compensation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Marketpay?** Robust, lots of helpful functionality and reporting. **What do you dislike about Marketpay?** Lots going on - not always intuitive. Can be a challenge to learn the system. **What problems is Marketpay solving and how is that benefiting you?** All salary surveys in one stop, easy to migrate to new versions of surveys. ### 38. Exceptional Support and User-Friendly Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole V. | Compensation Analyst Sr, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Marketpay?** Ease of use, responsiveness of team, customer support **What do you dislike about Marketpay?** AI tool is not efficient and doesn't respond with useable matches **What problems is Marketpay solving and how is that benefiting you?** Market pricing that is used to price jobs and determine what salary range they belong within. ### 39. Impeccable Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Marketpay?** customer service is impeccable. continually working to improve features **What do you dislike about Marketpay?** inescapable glitches can cause delays in work. New approaches aren't convenient for user friendly for consultant clients, rather focus on individual businesses. **What problems is Marketpay solving and how is that benefiting you?** works as a database for all survey data. Creates reports which we utilize within our client deliverables. ### 40. Effortless to Use—A Truly Intuitive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Marketpay?** I like Marketpay because it is easy to use. **What do you dislike about Marketpay?** There are some jobs I have not been able to price due to not having those surveys available. **What problems is Marketpay solving and how is that benefiting you?** We use marketpay to help determine the pay grades for our positions as well as salary benchmarking, to ensure we are keeping up with market trends. ### 41. Effortless Data Uploads and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gina L. | Total Rewards Data Analyst I, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Marketpay?** It is super easy to upload company data and to look up data needed. Our rep Kaitlyn Minrath is the best to work with! **What do you dislike about Marketpay?** no complaints! the system is easy to use **What problems is Marketpay solving and how is that benefiting you?** market pricing, pay equity and ease of integration with salary surveys ### 42. Easy to use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Marketpay?** Survey Participation is easy. The library is updated and offers several options. **What do you dislike about Marketpay?** Reporting could be more robust. I would like to have some more reports. **What problems is Marketpay solving and how is that benefiting you?** I don't currently have any problems. MarketPay is beneficial to our company. ### 43. MarketPay Review - Amazon **Rating:** 3.0/5.0 stars **Reviewed by:** Akbar M. | BIE,Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Marketpay?** MarketPay is easy to price single jobs add new jobs **What do you dislike about Marketpay?** It is really hard to price multiple jobs in single click which makes it had to use for large organizations with presence in multiple countries or regions. **What problems is Marketpay solving and how is that benefiting you?** Primarily, we use MarketPay for pricing jobs using multiple vendors reports. ### 44. Effortless Grading and Surveys, But Filtering Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Marketpay?** Easy grading and survey completion tools **What do you dislike about Marketpay?** Sometimes the filtering is off, like you will search for something with a filter, turn the filter off, but the results are still based off the filter. **What problems is Marketpay solving and how is that benefiting you?** MarketPay helps us with grading new jobs and submitting our market surveys ### 45. Excellent Compensation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Marketpay?** Client Relationship Manager and company focus on bringing the most advanced technology to the customer base. LOVE that attitude! **What do you dislike about Marketpay?** AI tools are great and evolving but still need work. **What problems is Marketpay solving and how is that benefiting you?** MarketPay brings speed and reliability to compensation administration. ### 46. Great Pricing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Meredith W. | Compensation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Marketpay?** Marketpay makes pricing jobs easier and produces great insights. The customer support team is amazing! **What do you dislike about Marketpay?** It would be great if searching within market surveys was more comprehensive. **What problems is Marketpay solving and how is that benefiting you?** Marketpay helps our company combat over-paying for roles. Our company's culture is shifting to pay in alignment with the external market. ### 47. Great, informative product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Marketpay?** The simplicity and accuracy of the data in an easy-to-read way makes Marketpay a must have for anyone! **What do you dislike about Marketpay?** My biggest dislike is the outdated design. The platform feels old, outdated, and isn't visually appealing. **What problems is Marketpay solving and how is that benefiting you?** Pay Equity is the main problem Marketpay has helped solve. The access to the wealth of data makes it easier to stay on top of pay equity to prevent future problems. Another problem Marketpay is solving is compensation modeling by being able to run scenarios for increases and budget impacts. This helps me weed out problems before taking it to higher level leaders in comp. ### 48. Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** January 26, 2026 **What do you like best about Marketpay?** Tools are easy to use and representative is often available immediately. **What do you dislike about Marketpay?** Would like more included market survey not requiring purchase. They should automatically be loaded for our use. **What problems is Marketpay solving and how is that benefiting you?** Keeping current. ### 49. Easy to use and the job matches are very similar to our positions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** August 13, 2025 **What do you like best about Marketpay?** Several job matches to choose from and the matches are very similar to our positions. They offer so many tools, resources, and webinars that are helpful to learn and grow with the system. Love the AI matching! **What do you dislike about Marketpay?** The only thing I can think of is that our representatives change a lot and it gets confusing as to who we need to meet with quarterly/annually, etc. **What problems is Marketpay solving and how is that benefiting you?** Compensation is ever evolving and we benefit from keeping up on industry trends, changes in the market with certain positions, and ensuring that are pay rates are competitive. ### 50. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** December 15, 2025 **What do you like best about Marketpay?** Easy navigation and good support. Can depend on it. **What do you dislike about Marketpay?** I need more automation, but I haven't checked out the newest features. **What problems is Marketpay solving and how is that benefiting you?** Market pricing jobs ## Marketpay Discussions - [What is the best way to utilize rule based pricing or job matching if you organization follows a matching metrics depending on the number of survey used for a country?](https://www.g2.com/discussions/31188-what-is-the-best-way-to-utilize-rule-based-pricing-or-job-matching-if-you-organization-follows-a-matching-metrics-depending-on-the-number-of-survey-used-for-a-country) - 2 comments, 2 upvotes - [Can you build structures from scratch? If so, how easy is this?](https://www.g2.com/discussions/building-structures) - 1 comment, 1 upvote - [Can you build merit increase models? If so, how easy is this?](https://www.g2.com/discussions/merit-increase-models) - 1 comment, 1 upvote - [How does reporting look? Can I allow my team to access and edit them?](https://www.g2.com/discussions/6463-creating-and-viewing-reports) - 1 comment, 1 upvote - [Is there training provided with the product?](https://www.g2.com/discussions/training-0d354347-b266-4a24-9a42-73f5567a90a8) - 1 comment, 1 upvote - [View Marketpay pricing details and edition comparison](https://www.g2.com/products/marketpay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+14%3A57%3A54+-0500&secure%5Bsession_id%5D=62537431-4ac9-4b14-a8aa-751fdadbbc61&secure%5Btoken%5D=858b63cfa9461594b4b03a43a68d4f67ec5d998b0cbbaaceaddef1e1fc8bd315&format=llm_user) ## Marketpay Integrations - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews) - [JDXpert](https://www.g2.com/products/jdxpert/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Marketpay Features **Basics** - Interoperability - Performance - Reporting **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization **Basic Features** - High level regression analysis - Dashboard **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Content** - Automation - Content Creation - Distribution Features **Risk Mitigation** - Budgeting - Legislation - Regression analysis - Reporting **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Auditing - Salary Benchmarking Software** - Reporting - Accuracy **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Logistics** - User, Role and Access Management **Analytics** - Retention **Advanced Features - Salary Benchmarking Software** - Structure - Offer Letter - Salary Survey - AI **Recruiting and Onboarding** - Job Posting **Platform** - Customization - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Marketpay Alternatives - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - 4.4/5.0 (1,005 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,548 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,378 reviews)