Mapsly Reviews & Product Details

Mapsly has completely transformed how our team handles route planning. The platform’s intuitive interface and powerful optimization tools allow us to create efficient, multi-stop routes in seconds—saving hours of manual work each week. The seamless integration with our CRM (HubSpot in our case) means our data is always up-to-date, and the real-time syncing keeps our field reps aligned and productive.

What really stands out is the flexibility: we can customize routes based on time windows, priorities, and territories, which has helped us reduce travel time and improve customer coverage. The support team is incredibly responsive and even helped us tailor automation workflows to match our business needs.

If you're managing a field team or juggling complex logistics, Mapsly’s Route Planning is a must-have. It’s not just a tool—it’s a strategic asset. Review collected by and hosted on G2.com.

Some users find the initial setup and feature navigation complex. It takes time to understand all the capabilities, especially for automation and custom workflows. Review collected by and hosted on G2.com.

I enjoy the functionality to create the routes and efficiently access the accounts when linked to Zoho.

Also being able to export new accounts through searching for a "google listed" business and having most data require be present in the account ready to go is very helpful and efficient. Review collected by and hosted on G2.com.

Some things I dislike about Mapsly on occasion is the smoothness of the program.

Being able to zoom in and out, click on accounts and access all information required through the linked programs is very important when out in field and operating fast paced is sometimes crucial. Review collected by and hosted on G2.com.

Mapsly is an excellent tool that really stands out for being feature rich. It offers a wide range of functions and customizable filters that make it easy to tailor the platform to exactly what you need. The depth of its features gives you a lot of flexibility, whether you’re looking for powerful mapping, automation, or detailed filtering options. Review collected by and hosted on G2.com.

The only drawback is that Mapsly can feel a bit complicated at times. With so many features, it can be difficult to find certain buttons or functions right away. Review collected by and hosted on G2.com.

The web app is responsive and much easier to use than the mobile app. Review collected by and hosted on G2.com.

This app usage has been mandated to track my progress as a contractor with the company.

-On my devices, I disable GPS to save battery and increase privacy. Location services are then turned on and off as I'm using the app, which increases loading time, up to 3 minutes at times. Allowing location data to be disabled until it is required by the action being taken would be appreciated (Yes, I realize this will greatly increase loading times for check-in/check-out features).

-While the map is nice sometimes, I would like there to be an option to disable it to save on loading times. I don't use the app to navigate, as I do all of that manually (yes, I actually do this manually, as many locations indicated on the maps use incorrect roads), the feature set to plan routes is redundant for my use case.

-Site/Task data isn't cached on the device, so I need an active internet connection to verify driving instructions on the app. I end up screenshotting the directions to avoid opening the app needlessly.

-Until recently, the app did not save my search settings for my task list, adding extra steps every time I waited for the app to open. Thank you for adding this feature.

-The contracting company uses check-in/check-out features, which ask redundant/irrelevant questions. I don't know if it is easy for the customer to update these questionnaires.

-Defaulting to the search function on all pop-ups and forms makes quickly loading and viewing sites on a mobile device tedious, as I have to close the keyboard so I can see more of the site data. Likewise, not having a static search bar (as opposed to having it at the top and disappearing when I scroll down) makes it difficult to search when I want to; I need to scroll back to the top to then search. Basically, I don't like the search function being the default, and when I need it, it's not easily accessible.

The use of the App has become a bottleneck for my workflow operations, as many features aren't used, and loading times are prohibitively long if Location Services isn't active on the device by default. Small UI functionality makes using the App on a mobile device tedious and frustrating. Most of the issues I'm seeing are with the mobile app, Review collected by and hosted on G2.com.

Mapsly has become an essential part of my daily workflow, helping me streamline both prospecting and travel planning. As a visual thinker, having all my data overlaid on a map makes everything more intuitive and efficient. The platform is also incredibly easy to set up and customize, and any time I run into a question, the support team is quick to respond via the chat feature. Review collected by and hosted on G2.com.

We have a large volume of data in our system, which can occasionally slow things down. However, once I apply filters to exclude unnecessary information, Mapsly runs smoothly and remains highly effective. Review collected by and hosted on G2.com.

Seamless CRM Integration: Syncs perfectly with our CRM, keeping our customer data up to date in both systems.

Route Optimization: Saves me hours of manual planning every week — a big boost in sales productivity.

Custom Territory Management: Helps me divide sales zones by city or region and balance rep workloads.

Support & Onboarding: Mapsly’s support team helped me customize the platform to fit my sales process in the perfume industry. Review collected by and hosted on G2.com.

Initial Setup Takes Time: Customizing the maps and automation flows can be complex at first.

Mobile-Friendly: it is not easy to use on the go, especially with spotty internet.

Data Volume: Large product or customer databases can cause minor slowdowns on lower-end devices Review collected by and hosted on G2.com.

I think that the application is very well designed with tremendous features, i am working on this since past 7 months and i realize that there are more things to learn and explore.

I will rate it the best and wish that it provides its services a little better each day. Review collected by and hosted on G2.com.

I have used simple features as we work with drone pilots and clients globally. Mainly, my task include keeping the inspection data of the sites up to date. But I think that we can change the UI/UX a bit to make it more customer friendly and show help options clearly for the user to explore just like Google does it with its browser. We can show what new features have been added/removed from the application on regular basis. Review collected by and hosted on G2.com.

Mapsly makes it incredibly easy to visualize and manage our sales territories directly from our HubSpot CRM data. The integration is seamless, and we especially appreciate how we can dynamically adjust territories based on real-time customer and lead data. It has significantly improved our team's efficiency and decision-making when it comes to territory assignments, both for Sales and Technical staff members at the company.

Lastly, the customer support has been great as well, with a typical response time of about 5 - 20 mins. Review collected by and hosted on G2.com.

While the core territory mapping features work very well, the interface can feel a bit overwhelming at first due to the number of options available. A more guided onboarding experience or simplified UI for new users would make adoption even smoother. Review collected by and hosted on G2.com.

The staff, and I know that seems weird for a tech solution but its true. The team at Mapsly are amazing at partnering with us to make sure the way our data is communicated through geography is super effective. Whether we are trying to use a workflow to populate the distance from 1 item to another, or workflows that update the closest listings to a specific contact. These workflows weren't crafted by me, instead I just came up with the idea and the team at Mapsly did it quickly and easily. Their base features do what every other mapping tool in the world does, but their team of programmers and reps make it do so much more. Review collected by and hosted on G2.com.

I honestly have a hard time finding a negative thing about this tool, so many amazing features and also their require setup is quite easy to implement. Review collected by and hosted on G2.com.

My favorite part of Mapsly is the integration with Smartsheet. We use Smartsheet for our project management and Mapsly already integrates well. Additionally, I appreciate that it's really easy to get ahold of support whenever I need it. Review collected by and hosted on G2.com.

All of the adjustments you make are on one map, so there aren't multiple "dashboards" with different maps to work on, so you have to stay organized and understand what data points are showing. Review collected by and hosted on G2.com.