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I am a Pro customer of Manus AI and I started with high expectations, motivated by the possibilities they promised: generation of intelligent agents, development of personalized visual products, cultural integration... it all sounds wonderful on paper. But the real experience has been a series of frustrations and disappointments. Review collected by and hosted on G2.com.
Systematic and Persistent Errors
For weeks I worked alongside their AI on the development of a community app. What I received were mockups with serious linguistic errors, unintelligible texts, nonsensical language mixes, and culturally exclusive greetings. They promised "impeccable" reviews and "professionalism," but repeated the errors over and over again.
❌ Total Lack of Human Support
Despite having sent more than 10 messages through the platform, several emails to Henry and Red (the supposed founders), and direct comments in the designated spaces, no one ever responded. Only the AI responded, unable to provide real solutions. The experience became emotionally and mentally exhausting.
❌ Waste of Credits
All this poorly executed work consumed my Pro credits, with no possibility of refund, compensation, or recovery. In the end, I had to correct each sentence myself and manually review word by word everything that was supposed to come "ready to use."
✅ The Only Redeemable Part:
The visual part, although conceptual, has potential. But that does not justify the absence of a real human team, much less the charge for poorly done tasks.
Conclusion:
I do not recommend Manus AI to anyone who needs a professional final product or human attention. Unless you have the time and experience to correct everything yourself, you will find yourself alone in front of an AI that promises more than it can deliver. Manus urgently needs an ethical audit. We are not testers: we are paying customers. Review collected by and hosted on G2.com.
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This review has been translated from Spanish; Castilian using AI.




