Top 10 ManageEngine ServiceDesk Plus MSP Alternatives & Competitors

Top 10 Alternatives to ManageEngine ServiceDesk Plus MSP Recently Reviewed By G2 Community

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Autotask
By Kaseya
4.3/5
(521)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

Freshservice
By Freshworks
4.6/5
(1,311)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, Freshservice is:
More usable
Easier to set up
Better at support
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

Jira Service Management
By Atlassian
4.3/5
(962)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, Jira Service Management is:
Easier to set up
More usable
Better at support
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk
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SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, SolarWinds Service Desk is:
Easier to set up
More usable
Better at support
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

SysAid
By SysAid
4.5/5
(733)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, SysAid is:
More usable
Easier to set up
Better at support
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

Atera
By Atera
4.6/5
(1,041)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, Atera is:
Easier to set up
More usable
Better at support
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

LogMeIn Resolve
By GoTo
4.4/5
(441)
Product Description
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
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Reviewers say compared to ManageEngine ServiceDesk Plus MSP, LogMeIn Resolve is:
Easier to set up
More usable
Easier to admin
Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

ConnectWise PSA
By ConnectWise
3.9/5
(515)
Product Description
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
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Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

Kaseya VSA
By Kaseya
4.1/5
(322)
Product Description
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
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Categories in common with ManageEngine ServiceDesk Plus MSP:
Service Desk

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