ManageEngine Patch Manager Plus Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable patching automation in ManageEngine Patch Manager Plus, streamlining server management effectively. (11 mentions)
Users appreciate the ease of use of ManageEngine Patch Manager Plus, enjoying a straightforward management experience for patching. (8 mentions)
Users value the patching efficiency of ManageEngine Patch Manager Plus, enjoying seamless updates and streamlined administration. (8 mentions)
Users appreciate the reliable patching automation of ManageEngine Patch Manager Plus, enhancing efficiency and task focus. (7 mentions)
Users value the reliable patching automation of ManageEngine Patch Manager Plus, ensuring systems are always up to date. (4 mentions)
Users experience patching issues due to vague failure messages and lack of uninstallation support, complicating the process. (8 mentions)
Users are frustrated with the missing features like custom reporting and inadequate patch uninstallation support. (4 mentions)
Users face access issues with manageability of custom groups and synchronization of remote offices in Patch Manager Plus. (2 mentions)
Users often face insufficient information when patches fail to install, leading to frustration and confusion. (2 mentions)
Users face limitations in patch uninstallation and reporting options, requiring manual processes and lacking full vendor support. (2 mentions)

5 Pros or Advantages of ManageEngine Patch Manager Plus

1. Patch Management
Users appreciate the reliable patching automation in ManageEngine Patch Manager Plus, streamlining server management effectively.
See 11 mentions

See Related User Reviews

AH

Andrew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Patching Automation with an Easy-to-Use Console"

What do you like about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation. Easy to use console

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Patch Deployment for Large Fleets"

What do you like about ManageEngine Patch Manager Plus?

It makes it easy to deploy patches to our fleet of 450+ machines.

2. Ease of Use
Users appreciate the ease of use of ManageEngine Patch Manager Plus, enjoying a straightforward management experience for patching.
See 8 mentions

See Related User Reviews

AH

Andrew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Patching Automation with an Easy-to-Use Console"

What do you like about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation. Easy to use console

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Patch Management with Seamless Implementation"

What do you like about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioni

3. Patching Efficiency
Users value the patching efficiency of ManageEngine Patch Manager Plus, enjoying seamless updates and streamlined administration.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Patch Management with Seamless Implementation"

What do you like about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioni

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great patching solution."

What do you like about ManageEngine Patch Manager Plus?

The flexibility of Patch Manager a top notch. Updating BIOS are a breeze, too.

4. Automation
Users appreciate the reliable patching automation of ManageEngine Patch Manager Plus, enhancing efficiency and task focus.
See 7 mentions

See Related User Reviews

AH

Andrew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Patching Automation with an Easy-to-Use Console"

What do you like about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation. Easy to use console

GC

Gerson C.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Patching Automation with Outstanding Support"

What do you like about ManageEngine Patch Manager Plus?

It helps us automate patching tasks outside of business hours on Windows and Linux systems. It makes it easy to keep our systems up to date. The suppo

5. Reliability
Users value the reliable patching automation of ManageEngine Patch Manager Plus, ensuring systems are always up to date.
See 4 mentions

See Related User Reviews

AH

Andrew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Patching Automation with an Easy-to-Use Console"

What do you like about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation. Easy to use console

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Patch Management with Seamless Implementation"

What do you like about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioni

5 Cons or Disadvantages of ManageEngine Patch Manager Plus

1. Patching Issues
Users experience patching issues due to vague failure messages and lack of uninstallation support, complicating the process.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Patch Deployment for Large Fleets"

What do you dislike about ManageEngine Patch Manager Plus?

When patches fail to install, it doesn't always give very detailed information as to why it failed.

GC

Gerson C.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Patching Automation with Outstanding Support"

What do you dislike about ManageEngine Patch Manager Plus?

When we need to uninstall a patch and ManageEngine doesn't support it, we have to resort to other uninstallation methods when we could easily do it fr

2. Missing Features
Users are frustrated with the missing features like custom reporting and inadequate patch uninstallation support.
See 4 mentions

See Related User Reviews

AH

Andrew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Patching Automation with an Easy-to-Use Console"

What do you dislike about ManageEngine Patch Manager Plus?

Reporting is quite basic and no option to create custom reports based on our needs. Support has been hit and miss, the support agents seem keen but i

GC

Gerson C.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Patching Automation with Outstanding Support"

What do you dislike about ManageEngine Patch Manager Plus?

When we need to uninstall a patch and ManageEngine doesn't support it, we have to resort to other uninstallation methods when we could easily do it fr

3. Access Issues
Users face access issues with manageability of custom groups and synchronization of remote offices in Patch Manager Plus.
See 2 mentions

See Related User Reviews

RS

Rusty S.

Enterprise (> 1000 emp.)

5.0/5

"Manimaran gave great customer support for our Distribution Server issue"

What do you dislike about ManageEngine Patch Manager Plus?

Distribution infrastructure is sometimes hard to keep in sync.

Wilke M.
WM

Wilke M.

Mid-Market (51-1000 emp.)

4.5/5

"Essential tools to keep your environment updated"

What do you dislike about ManageEngine Patch Manager Plus?

The custom groups and remote offices are hard to manage, because there is search options enough to filter the search

4. Insufficient Information
Users often face insufficient information when patches fail to install, leading to frustration and confusion.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Patch Deployment for Large Fleets"

What do you dislike about ManageEngine Patch Manager Plus?

When patches fail to install, it doesn't always give very detailed information as to why it failed.

Julio Cesar d.
JD

Julio Cesar d.

Mid-Market (51-1000 emp.)

5.0/5

"Approved and recommended"

What do you dislike about ManageEngine Patch Manager Plus?

You need to increase the link expiration time to download the agent

5. Limitations
Users face limitations in patch uninstallation and reporting options, requiring manual processes and lacking full vendor support.
See 2 mentions

See Related User Reviews

GC

Gerson C.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Patching Automation with Outstanding Support"

What do you dislike about ManageEngine Patch Manager Plus?

When we need to uninstall a patch and ManageEngine doesn't support it, we have to resort to other uninstallation methods when we could easily do it fr

MH

Michael H.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Product with amazing features and capabilities"

What do you dislike about ManageEngine Patch Manager Plus?

Support for BIOS patches is currently limited to Dell devices. However, support for other vendors like HP and Lenovo areon the product roadmap. Report

ManageEngine Patch Manager Plus Reviews (186)

Reviews

ManageEngine Patch Manager Plus Reviews (186)

4.5
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GC
Oficial de Seguridad Tecnologica
Mid-Market (51-1000 emp.)
"Effortless Patching Automation with Outstanding Support"
What do you like best about ManageEngine Patch Manager Plus?

It helps us automate patching tasks outside of business hours on Windows and Linux systems. It makes it easy to keep our systems up to date. The support is efficient and fast.We find it to be a very efficient and useful tool Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

When we need to uninstall a patch and ManageEngine doesn't support it, we have to resort to other uninstallation methods when we could easily do it from the ManageEngine administration console, and it's tedious to explain to users that we need to perform the uninstallation manually. Review collected by and hosted on G2.com.

AH
IT Manager
Utilities
Mid-Market (51-1000 emp.)
"Reliable Patching Automation with an Easy-to-Use Console"
What do you like best about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation.

Easy to use console Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Reporting is quite basic and no option to create custom reports based on our needs.

Support has been hit and miss, the support agents seem keen but it seems to take a lot of back and forth to progress an issue. Review collected by and hosted on G2.com.

KL
Assistant IT Manager
Mid-Market (51-1000 emp.)
"Easy Setup Great Results"
What do you like best about ManageEngine Patch Manager Plus?

The best part about the Patch Manager Plus is that there are clear guides on how to set it up and how to use the software, upgrades are a breeze to the software itself and the documentation and step by step instructions are super clear. Should you need support the team has multiple channels of communication and are quick and informative and work to get you taken care of.

We haven't found much software that has not been able to be updated by this software and it continues to keep that software updated, so after you find everything it is so easy to integrate into everything and then you just set it and forget it! Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Honestly the most disliked part isn't really Patch manager plus is more with the vendors just because there is so much software out there its a little overwhelming at first to figure out what software you are wanting to manage this way, but after that it is smooth sailing with Patch Manager Plus!! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Effortless Patch Management with Seamless Implementation"
What do you like best about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioning correctly. It was easy to implement and worked out of the box. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

We find the interface of the application as a whole a little outdated and somewhat awkward to use and find functions. There would be some improvement here to make the experience and use better. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"Effortless Patch Deployment for Large Fleets"
What do you like best about ManageEngine Patch Manager Plus?

It makes it easy to deploy patches to our fleet of 450+ machines. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

When patches fail to install, it doesn't always give very detailed information as to why it failed. Review collected by and hosted on G2.com.

RV
IT and Sales Coordinator
Mid-Market (51-1000 emp.)
"You won't be Disappointed"
What do you like best about ManageEngine Patch Manager Plus?

It does the updating for you automatically and without issues. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The interface is a bit overwhelming, but you'll get used to it. Review collected by and hosted on G2.com.

MH
IT Support Consultant
Mid-Market (51-1000 emp.)
"Fantastic Product with amazing features and capabilities"
What do you like best about ManageEngine Patch Manager Plus?

Patch Manager Plus is a fantastic tool for centralised path management, and in one of the best available in the market.

Windows, Mac, and Linux Operating Systems plus an ever growing list of Third Party app are supported, and includes several options for automation and reporting. Integration with Active Directory, SAML and third party vulnerability scanners like Rapid7 iVM and Tenable are also supported, and implementation is a a breeze. Customer Support is also available voa email and Live Chat, where support consulatant are very helpful. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Support for BIOS patches is currently limited to Dell devices. However, support for other vendors like HP and Lenovo areon the product roadmap. Reporting options such as filtering and vertain metrics like 'Average time to patch' are also limited, however these are also a work in progress on the product roadmap. Custom query can also be requested via Customer support. Review collected by and hosted on G2.com.

Karim G.
KG
Head of IT Division
Mid-Market (51-1000 emp.)
"Powerful Patch Management Cloud"
What do you like best about ManageEngine Patch Manager Plus?

User friendly interface, Simple agent deployment, easy Patch job creation and automation. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

There is some failed patch jobs which we cant find reason. Review collected by and hosted on G2.com.

Henri Jeovany F.
HF
Encargado de Seguridad de la Información y Continuidad del Negocio
Mid-Market (51-1000 emp.)
"Satisfied with the benefits of ManageEngine Patch Manager Plus"
What do you like best about ManageEngine Patch Manager Plus?

Easy installation and configuration. Deploy patches using an agent. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Navigation between menus that contain similar functions should be grouped into one or with links to them. Review collected by and hosted on G2.com.

Wilke M.
WM
Director
Mid-Market (51-1000 emp.)
"Essential tools to keep your environment updated"
What do you like best about ManageEngine Patch Manager Plus?

The main feature of this tool is the hability to execute multiple patching for 3rd party and Microsoft at the same time, allowing admnistrators to plan and execute patching with no major issues, other feature that is very powerfull is the hability to run scripts after and before patch deployment, wich is a great tool Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The custom groups and remote offices are hard to manage, because there is search options enough to filter the search Review collected by and hosted on G2.com.

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ManageEngine Patch Manager Plus