---
title: Maintenance Care Reviews
meta_title: 'Maintenance Care Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 101 reviews by the users' company size, role or industry
  to find out how Maintenance Care works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 101
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---

# Maintenance Care Reviews
**Vendor:** Maintenance Care  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 101
## About Maintenance Care
Maintenance Care is a simply powerful maintenance management software designed to help keep facilities running smoothly. This computerized maintenance management system (CMMS) is accessible through either an online dashboard or mobile app. Maintenance teams can receive instant work order requests, schedule preventive maintenance tasks, track assets and inventory and communicate directly through Maintenance Care’s CMMS to improve efficiency and boost daily productivity.



## Maintenance Care Pros & Cons
**What users like:**

- Users praise the **ease of use** of Maintenance Care, appreciating its intuitive interface and smooth onboarding process. (8 reviews)
- Users highlight the **maintenance efficiency** of Maintenance Care, enabling streamlined task management and enhanced communication. (7 reviews)
- Users appreciate the **user-friendly task management** of Maintenance Care, enabling efficient reporting and assignment for maintenance teams. (7 reviews)
- Users value the **intuitive interface and effective work order management** provided by Maintenance Care for seamless operations. (5 reviews)
- Users commend Maintenance Care for its **responsive customer support** , enhancing their experience with efficient assistance and guidance. (4 reviews)
- Users appreciate the **affordable pricing and extensive features** of Maintenance Care, enhancing their facility management experience. (4 reviews)
- User Interface (4 reviews)
- Work Orders Management (4 reviews)
- Affordable (3 reviews)
- Customizability (3 reviews)

**What users dislike:**

- Users find the interface **not user-friendly** , citing challenges with navigation and mobile accessibility. (3 reviews)
- Users face challenges with **work order issues** , including time-consuming closures and cumbersome processes like adding pictures. (3 reviews)
- Users find **difficult learning** curves in Maintenance Care, especially for those who are less tech-savvy or inadequately trained. (2 reviews)
- Users find the **limited customization** options, especially for bulk job closure, frustrating and time-consuming. (2 reviews)
- Users find the **poor usability** of Maintenance Care frustrating, especially regarding job closures and navigation difficulties. (2 reviews)
- Poor User Experience (2 reviews)
- Users find the **process time-consuming** , particularly in managing work orders and scheduling updates manually. (2 reviews)
- Users find the **time-consuming tasks** frustrating, especially with individual work order closures and manual schedule adjustments. (2 reviews)
- Users find the **time consumption** of manually closing work orders and updating schedules to be frustrating. (2 reviews)
- Time-Consumption (2 reviews)

## Maintenance Care Reviews
  ### 1. Maintenance review

**Rating:** 5.0/5.0 stars

**Reviewed by:** MAX S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Maintenance Care?**

It's easy to watch videos and understand the procedures.

**What do you dislike about Maintenance Care?**

As of now nothing yet. We are still navigating thru the system.

**What problems is Maintenance Care solving and how is that benefiting you?**

When equipment is down it's easy for the warehouse team to request maintanance or repair.

  ### 2. IT Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Maintenance Care?**

Simple but does the job. Reliable and user friendly.

**What do you dislike about Maintenance Care?**

Nothing so far, I like to understand where our data is stored though.

**What problems is Maintenance Care solving and how is that benefiting you?**

We use it as ticketing system for our maintenance department.

  ### 3. I think that Maintenance Care is one of the easiest tools i have

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Maintenance Care?**

The ease of use and how I can allow my team to review

**What do you dislike about Maintenance Care?**

it does not populate in the email field when adding a second email address

**What problems is Maintenance Care solving and how is that benefiting you?**

no problem solving and the ease of use allows all my users to track their performance and SLA's

  ### 4. MC works. i have used better systems in other organizations, but it works.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gregg S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Maintenance Care?**

the low cost does help offset the parts about the system that I do not like. i think that the interface is ok, and the basic tool is ok.

**What do you dislike about Maintenance Care?**

reporting is not nearly as robust as it needs to be. i fully believe that if you are not somewhat computer literate and knowing what you are looking for, the reporting is terrible.

**What problems is Maintenance Care solving and how is that benefiting you?**

implementing a service ticket for repairs and service calls.

  ### 5. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Maintenance Care?**

Maintenance Care is super helpful keeping our maintenance team organized and keeping our tenants needs prioritized.

**What do you dislike about Maintenance Care?**

Maintenance Care could use some updating in the reports side.  It is not easy to see/find older or archived requests.

**What problems is Maintenance Care solving and how is that benefiting you?**

Maintenance Care has streamlined our organizing and responding to our tenants needs.

  ### 6. Affordable CMMS software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tyler R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Maintenance Care?**

You can schedule tasks, and work orders from any PC with web access.

**What do you dislike about Maintenance Care?**

No way to access DataBase to make changes if needed.

Wish there was a way for any user to visit a web page to see open work orders or status.

**What problems is Maintenance Care solving and how is that benefiting you?**

Work Order System. Gives users a way to request work to be prefromed.

  ### 7. We were looking for an affordable, multi user program to track work orders.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Maintenance Care?**

Multiple users, ability to quickly search for specific things like open or pending work orders, or problem specific like roof leaks.

**What do you dislike about Maintenance Care?**

Work order ID numbers are not client specific.

**What problems is Maintenance Care solving and how is that benefiting you?**

We currently track some preventative maintenance in the program, but the primary use is for work orders.

  ### 8. Love the software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Maintenance Care?**

Easy to use. I like the task scheduling format, and being able to sort and search by multiple different filters. The customer service and training were excellent. And the available phone app is amazing!

**What do you dislike about Maintenance Care?**

Only thing i didnt like was the adding of assets to the system, could be a bit more user friendly and not require customer service to assign asset numbers to them.

**What problems is Maintenance Care solving and how is that benefiting you?**

Task scheduling for PM's and inventory. Everything from extensive Machine PM's to simple A/C filter changes

  ### 9. Easy to use, Useful Graphs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Maintenance Care?**

I like how easy the software is to use and I like how I can pull maintenance data into graphs and charts

**What do you dislike about Maintenance Care?**

I wish there was a function to delete a maintance activity if I accidently inputed something twice (if there is one I haven't found it yet)

**What problems is Maintenance Care solving and how is that benefiting you?**

Logging in maintenance data to record how often certain machines are receiving maintenance

  ### 10. Maintenance Care Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Maintenance Care?**

Easy to use. Easy to keep track of work orders.

**What do you dislike about Maintenance Care?**

Isn't as secure as I would like it to be.

**What problems is Maintenance Care solving and how is that benefiting you?**

It's easy to keep track of maintenance orders.

  ### 11. Maintenance Care is Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe F. | Director of IT, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

I love the simplicity and ease of use of the software.  It allows us to have great documentation of Maintenance Issues quickly and easily.  In the rare occurrence that support is needed for it the support team goes above and beyond to be helpful and friendly and to resolve the issue!

**What do you dislike about Maintenance Care?**

The only thing I dislike about Maintenance Care is that we did not make the switch to it earlier!

**What problems is Maintenance Care solving and how is that benefiting you?**

Maintenance Care solves so many problems for us, but the biggest is documentation and routine maintenance reminders.  This allows our Maintenance teams to respond quicker as well as to stay on top of everything in all of our locations.

  ### 12. This Program is great.  It helps our Facility stay on top of work orders and PMs like never before.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Maintenance Care?**

I like Maintenance Care because you can do almost everything with this system.  It helps to keep our staff on task with what needs to be done with the Company.

**What do you dislike about Maintenance Care?**

The downside is that you can't delete things if you make a mistake within the system.  Mistakes are made everyday.  I try to prevent them as much as possible.

**What problems is Maintenance Care solving and how is that benefiting you?**

Keeps the Facility on task.  It benefits the Company

  ### 13. I have been working with them for 15+ and I have nothing but good things to say.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Maintenance Manager (Casual), Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

It's super easy to use for every member of our team. It's affordable. Great support... second to none.

**What do you dislike about Maintenance Care?**

Hmmmm I can't think of anything. For our organization with 20+ sites and about 30 buildings  it perfect. And if it was only one building it would work great as well.

**What problems is Maintenance Care solving and how is that benefiting you?**

Ever since i started working with them they have been very helpful in customizing certain situations so the application (MC) can benefit us to the highest level. They go out of the way to make sure everything is working and we understand how to take advantage of every aspect of what they have to offer.

  ### 14. very easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** stoney o. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Maintenance Care?**

I really like the fact there is an app and it is very easy to use.

**What do you dislike about Maintenance Care?**

at this time i dont have anything that i dislike about it.

**What problems is Maintenance Care solving and how is that benefiting you?**

the asset tracking is helpful also preventative maintenance is nice to have so things get done

  ### 15. Very versatile software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glen B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about Maintenance Care?**

Keep track of costs and PM 's . It is also very user freindly.

**What do you dislike about Maintenance Care?**

I cant think of any downsides to the software , it is an all round great tool for any facility.

**What problems is Maintenance Care solving and how is that benefiting you?**

It keeps track of all Maintenance performed on site and requested by all Depts.

  ### 16. Just what we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Maintenance Care?**

The ease of use. This software is very user-friendly and does exactly what we needed to keep our Facilities team informed of maintenance requests.

**What do you dislike about Maintenance Care?**

WE have not encountered any downsides using Maintenance Care.

**What problems is Maintenance Care solving and how is that benefiting you?**

Our Facilities Team is able to receive all requests, prioritize and fulfill the requests much more efficiently.

  ### 17. Keeps my maintenance personnel on track!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff H. | VP of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Maintenance Care?**

Text messages for maintenance personnel alerting them of their tasks are very valuable. The dashboard is easy to read and allows quick and easy assessment of the workload.

**What do you dislike about Maintenance Care?**

I cannot think of any downsides to this software in our environment.

**What problems is Maintenance Care solving and how is that benefiting you?**

Maintaining a log of requested maintenance tasks submitted by anyone in the company assures that things get done in a formal process. Previously requests would be communicated verbally or by email, which was inefficient.

  ### 18. Onboarding with MaintenanceCare

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan N. | Manager, I.T., Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Maintenance Care?**

Get to deal with one specialist during the onboarding setup but have access to other high-level support if the primary is not available. Reasonably priced for a mature product. Very easy product to use once setup is complete.

**What do you dislike about Maintenance Care?**

We haven't run into any weaknesses of significance or dislikes yet.

**What problems is Maintenance Care solving and how is that benefiting you?**

Timely tracking of tasks and audits, easy way for anyone to submit a ticket, reviewing maintenance staff stats by supervisor & manager

  ### 19. MC is limited in layout display

**Rating:** 1.5/5.0 stars

**Reviewed by:** Trilce S. | Communications Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Maintenance Care?**

It keeps track of our work orders digitally

**What do you dislike about Maintenance Care?**

When uploading pictures with an iphone, if any other of my colleagues want to see them, they ae only able to do so in a computer.
Reporting is confusing and it doesn't make it easy to see the date in the layout options that the reports come back out

**What problems is Maintenance Care solving and how is that benefiting you?**

Mainly that we don't have to do paper, written work orders

  ### 20. Changed our way of maintenance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Maintenance Care?**

Simplicity for our staff to input issues/problems and for our maintenance team to work on them

**What do you dislike about Maintenance Care?**

It is a little much for our needs but i can see ourselfs build out more for better tracking

**What problems is Maintenance Care solving and how is that benefiting you?**

tracking how often some equipment is being repaired when in the long term it should be just replaced to save costs.

  ### 21. So far MC has done everything we need it to. Very user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adrien G. | Maintenance Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Maintenance Care?**

No over complicated like other WMS systems. Clean home page, easy to navigate. Asset tracking with photos, and workorder creation page is nice for operators reporting deficiencies.

**What do you dislike about Maintenance Care?**

Assets have a bar code/ sticker option but spare parts do not. this would be a massive upgrade to an already great WMS system. Reporting page should be updated and made more user friendly.

**What problems is Maintenance Care solving and how is that benefiting you?**

MC's customer service is incredible compared to other WMS systems I have used in the past. whenever I have questions there is always a c/s representitive ready to help, like with out spare parts template.

  ### 22. Pretty good but still some glitches

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tess H. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Maintenance Care?**

Work orders are much easier to do for our maintenance department as opposed to using paper.

**What do you dislike about Maintenance Care?**

Reports are terrible and not user friendly.  Can't get a true picture because not all fields can be included in the report. ie Labour costs

**What problems is Maintenance Care solving and how is that benefiting you?**

They haven't solved any problems that have benefited me.  They need to do overhaul reports and make it user friendly.

  ### 23. Maintenance Care is a breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Maintenance Care?**

Maintenance Ticket system is easy to use, easy to schedule tasks. System is user friendly.

**What do you dislike about Maintenance Care?**

Gaining by-in from maintenance staff to use the system to it's fullest.

**What problems is Maintenance Care solving and how is that benefiting you?**

Central location to track and monitor PM,  Repairs, Capital prioritizing.

  ### 24. Best work order program for any type of business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** colleen c. | Director Of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

- User friendly
- staff has quick access to report an issue
- tracking of assets, preventative maintenance, audits and reports all in one program 
- as a manager, I can see everything that is happening  in all of my responsible properties
- support team is awesome
-

**What do you dislike about Maintenance Care?**

The program offers so much that can be achieved, help tools  available, and wonderful support if you require assistance. I would like to see more  webinars available as 
everyone learning is different.

**What problems is Maintenance Care solving and how is that benefiting you?**

If i require assistance, i go on the chat, and my issue is immediately resolved.

  ### 25. Good Program to Increase Efficiency and Organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kayla H. | Senior Reward Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Maintenance Care?**

The mobile app makes it easy for our maintenance workforce to stay organized while they are on-the-go with instant updates and tracking. We provide tablets for team members to use the iMCare app or they can access it on their apple or android phones. One of the most useful features has been the prioritization capabilities. This allows us to communicate things instantly via the app rather than doing the task later on paper or manually entering into the computer.

**What do you dislike about Maintenance Care?**

I think the app has more features than we truly need, but the features we do use are very valuable when used correctly. There has been some resentment to adopting this new technology. We were previously paper-based and logged things in our system after they happened. Some people preferred that method and some prefer the new cloud-based approach through the app. We have tried to manage the change by highlighting the ways the app is helping them save time and do their job better.

**What problems is Maintenance Care solving and how is that benefiting you?**

The most significant benefit is becoming cloud-based rather than doing paper-based manual entry for our maintenance topics. We can be more proactive and productive and it is also helpful to have a historical log of everything that has happened which will help tremendously for planning purposes. The tracking and analytics also allows us to manage performance and identify areas of opportunity for our team members.

  ### 26. Great program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad D. | Maintenance Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Keeps us organized and on task. Allows us to prioritize issues in maintenance.

**What do you dislike about Maintenance Care?**

Since the beginning, Maintenance Care has been a beneficial tool. Nothing I dislike.

**What problems is Maintenance Care solving and how is that benefiting you?**

Time management is better than ever. Very helpful when I am not in a building, knowing how urgent the call is.

  ### 27. Today I am going to review Maintenance Care as I use it

**Rating:** 4.5/5.0 stars

**Reviewed by:** chetan u. | Civil Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2022

**What do you like best about Maintenance Care?**

The usability for our end clients at the home levels. Our organization didn't have a computerized stage already to oversee support, thus it was critical as far as we were concerned to pick a stage that would be extremely simple to oversee for all degrees of expertise.

**What do you dislike about Maintenance Care?**

A portion of the administrator capabilities inside the framework aren't as easy to understand to explore. Revealing (production of reports) could be a little more clear, and the usefulness of computerized really look at sheets to keep everything incorporated into one framework would be gainful.

**What problems is Maintenance Care solving and how is that benefiting you?**

We picked upkeep care for the essential usefulness that we really wanted for our end clients. A portion of different projects were excessively specialized to explore, thus we decided to stay with a more shortsighted programming that satisfied our necessities without every one of the pointless additional items.

  ### 28. Maintenance Care From an IT Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Maintenance Care?**

Constant improvement and added features without frequent price increases.
Tracking scheduled maintenance is easy and a big improvement over how we were tracking maintenance before MaintenanceCare

**What do you dislike about Maintenance Care?**

We were hoping to use Maintenance Care for a IT help desk solution but is does not work very well for IT Asset management.

**What problems is Maintenance Care solving and how is that benefiting you?**

Maintenance Care replaced a very archaic spreadsheet tracking method.  Having a web-based solution has saved us a lot of time and is much more effective for tracking maintenance and getting historical information.

  ### 29. Asst Vice President - Facilities Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anil N W. | Assistant Vice President, Facilities Management, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Tracking work orders and invoices. Helps inventory and asset management

**What do you dislike about Maintenance Care?**

Certain fields cannot be changed, and we have to go with the assigned field.

**What problems is Maintenance Care solving and how is that benefiting you?**

Helping us by providing a history of all the issues with our facilities

  ### 30. Maintenance Care Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niklas  C. | Regional Director, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Maintenance care is easy to use, tracks important data and helps us communicate better. It is smart tool to help manage your facility.

**What do you dislike about Maintenance Care?**

At this point, we are still learning all the tool's functions. So far it is delivering on what we are looking for.

**What problems is Maintenance Care solving and how is that benefiting you?**

It is solving our communication between departments and tracking day-to-day repairs and PMs. It is collecting data that will help us plan for the future.

  ### 31. All in one place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris T. | Environmental Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Maintenance Care?**

Most information I need to know about my facility is all in one place

**What do you dislike about Maintenance Care?**

Repeating emails about the same thing sent at the same time.

**What problems is Maintenance Care solving and how is that benefiting you?**

No issues at this time.

  ### 32. Very detailed application that helps keep track of mainteance requests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Maintenance Care?**

The reporting section is very useful for keeping track of everything, especially if you have more than one location.

**What do you dislike about Maintenance Care?**

The only issue we have is that sometimes the users have issues submitting requests. Sometimes they will get the "404 page cant be displayed".

**What problems is Maintenance Care solving and how is that benefiting you?**

It helps keep up with the time taken to resolve some requets.

  ### 33. Maintenance Care is quick to get started and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Easy to use
No onsite server space to maintain
Cost-effective
Great supper staff
Low monthly fee

**What do you dislike about Maintenance Care?**

Can't link asset between task tab and Cabinet tab, work order should attach to asset for history
Can' use live preventative maintenance sheets
Requires a billing tab

**What problems is Maintenance Care solving and how is that benefiting you?**

Tracking all preventative and life safety systems maintenance
Tracking all work orders and assigning to employee

  ### 34. Have been using Maintenance Care for several years and am very happy with its performance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

It is a very flexible program that allows for easy access to specific machinery and the records relating to that equipment.

**What do you dislike about Maintenance Care?**

Unable to transfer a task from one facility to another once a task has been created.

**What problems is Maintenance Care solving and how is that benefiting you?**

Makes it so everyone can see the status of an issue and the progress that is being made on the issue.

  ### 35. Immaculate proffessionalism

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luca M. | Maintenance Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Susan has been invaluable, having her to teach and mentor me has been awesome

**What do you dislike about Maintenance Care?**

I do not have any complaints thus far. The system is easy and straightforward, and the representative is amazing! Thank you Susan!!

**What problems is Maintenance Care solving and how is that benefiting you?**

organization and time mangement. It keeps things in order for me so I can be more efficient in my efforts at work.

  ### 36. Great for keeping tasks in order

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about Maintenance Care?**

Being able to track tasks and reference work already completed when we need to look back at an old job

**What do you dislike about Maintenance Care?**

I would like the ability to search on the mobile app for tickets older than 30 days without having to change the settings

**What problems is Maintenance Care solving and how is that benefiting you?**

Being able to monitor and keep track of tasks and automatically generate tickets for scheduled maintenance

  ### 37. Easy program to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Easily keeps track of work orders and lets me know when they are completed

**What do you dislike about Maintenance Care?**

I don't actually have any. I have no problem training my guys how to use it

**What problems is Maintenance Care solving and how is that benefiting you?**

I can keep track of my fire drills so when the fire dept comes in they are all there

  ### 38. AWESOME

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

is easy to use, flexible, all can use it

**What do you dislike about Maintenance Care?**

DETSET - needs more flexibility, needs a bit more user customizability for creating your own lists or custom form boxes

**What problems is Maintenance Care solving and how is that benefiting you?**

Getting all tasks into 1 place

  ### 39. All in one tool to maintain your assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** sanjana v. | Trainee Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Maintenance Care?**

Maintenance Care has helped handle assets in one application and has been a go to tool. It includes a tracker. It is robust, paperless and secure. Having a vast client base.

**What do you dislike about Maintenance Care?**

The application comes for a priced service that seems quite expensive for users across the country to use the full-fledged web application. Upgrades often happen once in quarter and sometimes some bug fixes need a quick attention.

**What problems is Maintenance Care solving and how is that benefiting you?**

Only the web-based application would restrict users, but the mobile application comes in handy, and  that has been truly helpful to use the application anytime, anywhere

  ### 40. CMMS Review: Another Competetive Software in the Market

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Maintenance Care?**

I found this software quite competitive while testing for some clients. Our clients searched for the best CMMS software, and Maintenance Care was shortlisted. The ease of use platform and reporting features make it top of the list. Pricing also makes it quite competetive in the market.

**What do you dislike about Maintenance Care?**

The usability feature needs to be increased as some (a small percentage) find it cumbersome to use the app. I am not aware of the reason for this, but I expect Maintenance Care to be mindful of this and take necessary action.

**What problems is Maintenance Care solving and how is that benefiting you?**

Our client is mainly looking for CMMS software that efficiently creates work orders and manages inventory. This software provides the services for the specific requirements but still looking at other softwares.

  ### 41. Maintenance Care is very good Computerized software for easy tracking for preventive maintenance

**Rating:** 5.0/5.0 stars

**Reviewed by:** DASHARATH  P. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Maintenance Care?**

In this software we can calculate the maintenance cost easily and also its send us alert for upcoming maintenance and we easily maintain work orders.

**What do you dislike about Maintenance Care?**

In this software we need to update HMR/KM on daily basis. Its is intial requirment for preventive maintenance alert. If we fail to update this data can not be more accurate.

**What problems is Maintenance Care solving and how is that benefiting you?**

Main problem solving this software is maintenance cost. Because everyone wants total accurate cost of maintenance before doing maintenance and its also time saving process to calculate cost of maintenance as compare to manual.

  ### 42. Simplified and organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caitlynn D. | Financial Analyst II, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about Maintenance Care?**

The best thing about Maintenance Care are all the different modules within the software outside of work orders such as preventative care, asset tracking and integration features with other software.

**What do you dislike about Maintenance Care?**

Since we started using Maintenance Care there is nothing I dislike. We took the time to train our employees and it has brought simplification to our previous processes.

**What problems is Maintenance Care solving and how is that benefiting you?**

Maintenance Care is solving missed work order requests and spending too much time tracking items through paperwork.

  ### 43. Great team to ask for help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

daily assignments.
work is assigned and progress monitored

**What do you dislike about Maintenance Care?**

learning curve
it takes a while to learn

**What problems is Maintenance Care solving and how is that benefiting you?**

asset management
assigning work

  ### 44. Review for maintenance care

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Maintenance Care?**

It is very simple straightforward tool where in order to create a new work order for operators on manufacturing shopfloor becomes easy and it get reflected in the portal right away you place the order it gives clear indication to get support and avoid excessive downtimes

**What do you dislike about Maintenance Care?**

The main issue is the view is limited and doesn't allow to view a lot of orders in one screen which sometimes becomes difficult to compare and prioritize the orders

**What problems is Maintenance Care solving and how is that benefiting you?**

It is definitely helping in manufacturing industry where with this system operators dont have to wait for long to get the maintenance or facilities support during work. As your downtime goes down your productivity improves

  ### 45. It is very intuitive. Wish the app was more so.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Maintenance Care?**

Scheduling and the tracking is so great for managing tasks and personnel.

**What do you dislike about Maintenance Care?**

Not able to assign multiple people to the same task/job

**What problems is Maintenance Care solving and how is that benefiting you?**

Managing of personnel and scheduling of tasks to assigned building as well as tracking jobs completed and open

  ### 46. Maintenance Care Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Maintenance Care?**

Maintenance Care allows our facilities and maintenance team to work together to identify priority tasks and execute them efficiently. Easy to use and good looking software.

**What do you dislike about Maintenance Care?**

There can be a learning curve, as with any new software product. It takes some time to get going and understand all the valuable features within the different menus.

**What problems is Maintenance Care solving and how is that benefiting you?**

With maintenance care we are able to attach useful documentation, PDFs and forms for our team to work with. It puts everything together in one place alongside task tracking.

  ### 47. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Maintenance Care?**

Quick response to all my questions. They're very helpful

**What do you dislike about Maintenance Care?**

I have no dislikes.

Nothing much to write

**What problems is Maintenance Care solving and how is that benefiting you?**

I can monitor my properties progress daily

  ### 48. This will help the customer to keep up to date with any tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela R. | AR Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Maintenance Care?**

this is a money saver tool people love to save money

**What do you dislike about Maintenance Care?**

notning I think it is great to have this is great for every one to use

**What problems is Maintenance Care solving and how is that benefiting you?**

I have not had any issues

  ### 49. Review Maintenance Care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Maintenance Care?**

That we don't have to sit with the desktop for managing tasks... It is available in a mobile app... Everything at one place

**What do you dislike about Maintenance Care?**

I don't dislike anything about this app. This technology is just amazing

**What problems is Maintenance Care solving and how is that benefiting you?**

It is paperless and making life easy by managing tasks effectively

  ### 50. Very Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Maintenance Care?**

Manageability and Easy to use with lot of time saving.

**What do you dislike about Maintenance Care?**

Nothing noticeable which I may dislike in this.

**What problems is Maintenance Care solving and how is that benefiting you?**

Fault Ticket management, Analysis and resolution. It helps in material management, vendor management, workflow, template, reports, dashboards etc.



- [View Maintenance Care pricing details and edition comparison](https://www.g2.com/products/maintenance-care/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+02%3A47%3A36+-0500&secure%5Bsession_id%5D=b133a2cb-38db-4aea-b5fd-85ebceaad2c5&secure%5Btoken%5D=dcb5104c7efe4aa998b0cfcb66be067e458d6147f5adc1faf3a61ab8f18c3546&format=llm_user)
## Maintenance Care Integrations
  - [Google Calendar](https://www.g2.com/products/google-calendar/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Maintenance Care Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Monitoring**
- Use
- Reliability
- Risk

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Analytics**
- Dashboards
- Performance
- Forecasting

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Agentic AI - Facility Management**
- Autonomous Task Execution

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Space Planning
- Move Management
- Vendor Management
- Service Request Portal
- Green Building Operations
- Reporting & Dashboards
- Facility Document Storage
- Mobile Field Access

## Top Maintenance Care Alternatives
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,528 reviews)
  - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (680 reviews)
  - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) - 4.6/5.0 (471 reviews)

