--- title: Maintenance Care Reviews meta_title: 'Maintenance Care Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 99 reviews by the users' company size, role or industry to find out how Maintenance Care works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 99 scale: '5' date_modified: '2026-06-22' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Maintenance Care Reviews **Vendor:** Maintenance Care **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.6/5.0 **Total Reviews:** 99 ## About Maintenance Care Maintenance Care is a simply powerful maintenance management software designed to help keep facilities running smoothly. This computerized maintenance management system (CMMS) is accessible through either an online dashboard or mobile app. Maintenance teams can receive instant work order requests, schedule preventive maintenance tasks, track assets and inventory and communicate directly through Maintenance Care’s CMMS to improve efficiency and boost daily productivity. ## Maintenance Care Pros & Cons **What users like:** - Users commend the **user-friendly interface** of Maintenance Care, enabling efficient task management and smooth onboarding. (13 reviews) - Users value the **maintenance efficiency** of Maintenance Care, enhancing task management and streamlining preventive maintenance seamlessly. (9 reviews) - Users value the **user-friendly task management** features of Maintenance Care, enhancing efficiency in reporting and assigning tasks. (9 reviews) - Users appreciate the **intuitive interface** of Maintenance Care, enhancing navigation and overall user experience. (9 reviews) - Users praise the **responsive customer support** of Maintenance Care, highlighting its helpfulness during onboarding and integration. (6 reviews) - Users appreciate the **affordable pricing and extensive features** of Maintenance Care, enhancing their facility management experience. (6 reviews) - Mobile App (6 reviews) - Work Orders Management (6 reviews) - Efficiency (5 reviews) - Features (5 reviews) **What users dislike:** - Users face challenges with **work order issues** , including time-consuming closures and cumbersome editing processes. (4 reviews) - Users find the interface **not user-friendly** , describing it as clunky and difficult to navigate for occasional use. (3 reviews) - Users find the **difficult learning** curve challenging, especially for those less tech-savvy or inadequately trained. (2 reviews) - Users face **limited customization** , requiring tedious manual adjustments and hindering efficient workflows and usability across different user levels. (2 reviews) - Users experience **poor usability** , facing challenges with navigation, manual updates, and a steep learning curve. (2 reviews) - Poor User Experience (2 reviews) - Users find the **process time-consuming** , particularly in managing work orders and scheduling updates manually. (2 reviews) - Users find the **time-consuming tasks** frustrating, especially with individual work order closures and manual schedule adjustments. (2 reviews) - Users find the **time consumption** of manually closing work orders and updating schedules to be frustrating. (2 reviews) - Time-Consumption (2 reviews) ## Maintenance Care Reviews ### 1. Intuitive Interface and Robust Security Make It a Standout Choice **Rating:** 4.5/5.0 stars **Reviewed by:** Gomez R. | QC Specialist, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Maintenance Care?** It have an intuitive interface that is very easy to navigate. It also have seamless security features that ensures total data security through encryption, and multi-factor authentication. I also like how it is easy to customize its dashboard. **What do you dislike about Maintenance Care?** I have no issues with this tool. I have no dislikes. **What problems is Maintenance Care solving and how is that benefiting you?** In many cases our softwares experience performance degradation due to inefficient code, outdated configurations and memory leaks. This tool helps us maintain smooth operations through performances monitoring and optimization. ### 2. Comprehensive Maintenance Solution with Smooth Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Maintenance Care?** I highly regard Maintenance Care for its user-friendly interface, making it straightforward for maintenance teams and regular users to report, assign, and manage tasks efficiently. The software excels in delivering a smooth onboarding experience, with supportive customer service that ensures users are comfortable and proficient in its use. I appreciate how it streamlines preventive maintenance scheduling and asset tracking through real-time updates and prioritization tools available on both mobile and desktop platforms. The system's comprehensive integration capabilities also stand out, allowing seamless connection with ERP systems, accounting software, and IoT devices for predictive maintenance. This flexibility is a key strength, helping teams automate scheduling, sync inventory and asset data, and enhance maintenance efficiency. Maintenance Care's ability to transform outdated systems into a modern, web-based platform results in significant time savings and improved communication across the team. **What do you dislike about Maintenance Care?** Bulk job closure is not available, so users must close work orders one at a time, which can be time-consuming. Preventive maintenance schedules do not auto-adjust if jobs are completed late, requiring manual calendar changes across multiple schedules. Some teams struggle with learning the software, especially if they are less tech-savvy or lack sufficient training. Earlier versions did not handle accented characters well, impacting usability for French-speaking organizations. **What problems is Maintenance Care solving and how is that benefiting you?** I use Maintenance Care to streamline maintenance operations, reducing downtime and improving compliance. It optimizes costs, enhances communication with real-time updates, and simplifies preventive maintenance scheduling and asset tracking, resulting in significant time savings. ### 3. Easy, User-Friendly Web-Based Platform That’s Highly Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Maintenance Care?** Easy, user-friendly website-- webbased platform makes it very accessible **What do you dislike about Maintenance Care?** Too soon to know........................ **What problems is Maintenance Care solving and how is that benefiting you?** They have been super collaborative, accommodating and supportive. ### 4. My experience with Maintenance Care has been phenomenal. **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn W. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Maintenance Care?** This system has so much potential when running a large business. The platform is fairly user friendly and easy to navigate. I am not only able to list all of the company's assets (that automatically generate convenient asset barcodes), but also link them to the scheduled maintenance tasks which is great to keep a record of the repairs/maintenance. This can also be helpful for the financial records! My next mission is to implement the inventory features which also seems fairly straight forward and can also link the parts to each of our assets! Can't wait to see what else this system can do. So exciting! Since I have been using this program for only a few short weeks, I did have to reach out to customer support once or twice. They are very responsive, personable and quick to get you back on your feet. Keep up the good work! The wiki help feature is also quite nice as it guides you step by step. **What do you dislike about Maintenance Care?** I have not yet utilized all the systems' capabilities, but everything so far has been relatively easy to use. The only thing I can say that can be a little overwhelming for some individuals it the Detsets feature. I have been combining our assets into Groupset and Detsets in order to link them to our scheduled maintenance tasks. If there was a way to only input the information once into groupset, I think this would make things a lot easier for some people. But with a quick crash course using the wiki help, I was able to successfully learn how to complete this in a short amount of time. **What problems is Maintenance Care solving and how is that benefiting you?** This system allows us to have an up to date record of all our assets along with the financial/maintenance history. Once you start linking assets to tasks and parts to assets, all the information become available with one or two clicks of a button. Whether that be on the desktop site or the mobile app. In time, once we begin to utilize more of the Maintenance Care features, it seems that we will begin to be more and more organized in the digital world. ### 5. Very effective and economically priced cloud-based CMMS system! **Rating:** 4.5/5.0 stars **Reviewed by:** Chris G. | Sr. Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Maintenance Care?** I was interested in Maintenance Care to help move my Facility away from our paper-based log-book PM system. Work orders were phone calls and emails. The Maintenance Care system is very well priced considering the amount of features and functionality. **What do you dislike about Maintenance Care?** Haven't seen any downsides yet. Initial set-up is time-consuming, but that is expected for the amount of data to get loaded. **What problems is Maintenance Care solving and how is that benefiting you?** Our current paper-based system is extremely susceptible to pages getting lost. As a manufacturing center, we must have records to substantiate that critical work tasks are being completed in a timely manner. This system moves us into the 21st Century. ### 6. Easy to use and at a reasonable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Benita W. | Director of Campus Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Maintenance Care?** Our previous software was very complicated and very expensive. My team use Maintenance Care constantly thoughout the day, it was very easy to integrate and e have used Maintenance Care for serveral year. Not only is it easy to use but it is very reasonably priced. We were looking for software to handle multiple daily requests within different departments (plumbling, housekeeping, IT, etc.). It was very easy to set up and impliment and there was always someone available for assistance if needed. For requesters, no logging in is required and it is a very simple process to place a request. We were able to make changes to the fiels required as we went along and needed for information from requesters. Based on the information entered by the requester, the request is automatically assigned to a specific technician For managers and administrators, it is simple to work with the request as needed (move it to pending, delayed, closed, etc.). Setting up scheduled tasks is easy and saves a lot of time. The abilty to track parts and assets is very helpful as everything is now in one place. The mobile app works very well and enables everyone to stay on top of things when away from their desk. Ongoing customer support once the software was up and running contiued to be excellent with someone always available to assist. Overall we are very happy with Maintenance Care. **What do you dislike about Maintenance Care?** The only thing that doesn't work as I wish it would is that once a request has been entered, the body of it cannot be changed. In some instances we have users who enter a requst for an event set up and as it gets closer fo the event date, they need to make changes to the original request. Although notes can be added, it would be preferable to have those changes noted in the main part of the request. **What problems is Maintenance Care solving and how is that benefiting you?** Maintenance Care enables us to track consistent issues that are not being fully resolved, along with assets and parts meaning we can find the information we need in a timely manner. Also, because it automatically assigns request to a technician, it is not dependent on someone monitoring new requests and having to manually assign them so that something requiring immediated assistance gets handled as fast as possible. There was a defintely decrease in the number of calls I was getting prior to Maintenance Care as users are confident that their request will be handled in a timely manner and do not feel the need to reach on in person. ### 7. Checks all of our Non-Profit boxes! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Senior Program Manager - Facilities, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Maintenance Care?** This is a follow up to a previous review some time ago. We're still loving MaintenanceCare and all the things our version of the system provides. Since our last review, we have upgraded to the Enterprise Edition. We especially love the addition of scheduling preventative maintenance. **What do you dislike about Maintenance Care?** Some form fields have limited characters and the report titles are a little overwhelming and confusing but nothing you can't learn. **What problems is Maintenance Care solving and how is that benefiting you?** While we primarily use data collected via reports to share select KPI's with the organization, we are thrilled to be using the software for preventative maintenance scheduling and reminders. Things like checking ligting around our campus, changing air filters, vehicle maintenance, etc. Works great for our needs! ### 8. Maintenance Care review. **Rating:** 3.5/5.0 stars **Reviewed by:** Adan G. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Maintenance Care?** I can keep track and porgress of the work being done day to day. We are growing as a staff and can stay on top up wrk issuses. **What do you dislike about Maintenance Care?** I really would like a notification system put in place so my team can sty up to date with work orders placed. Right now we have to have to systems in place one for work orders and one for emergencies. My answer is the same for this question. **What problems is Maintenance Care solving and how is that benefiting you?** I can have my team look at maintenance care and I dont have to micro manage them. With the groth of my team we have a very short turn over time on work orders. ### 9. Capable and Adaptable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Maintenance Care?** This system is seamless and easy to get into. It covers a large swath of features you might be looking for in a maintenance system. You can customize, to a certain degree, the system to fit your needs. We use this system for daily activities along with long term planning. The customer support is always kind and very helpful. They will answer any question or need you may have in the integration of this system. **What do you dislike about Maintenance Care?** Adding pictures to a work order is the only cumbersome process. **What problems is Maintenance Care solving and how is that benefiting you?** Streamlining workflow, quantifying efficiency, asset tracking, asset depreciation, and identifying reoccurring issues. ### 10. I have found Maintenance Care flexible for our changing needs **Rating:** 4.5/5.0 stars **Reviewed by:** Frank C. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Maintenance Care?** The interface is easy yet powerful. The tools are sufficiently versatile without drowning me or staff who use it the most. The Customer Service is very responsive when I need help to get through something new to me. Implementation was absolutely a breeze. **What do you dislike about Maintenance Care?** We have had to get used to tracking parts espcially in the app. **What problems is Maintenance Care solving and how is that benefiting you?** Repeat and scheduled work is not being lost in the shuffle like before. We are able to better understand and update our maintenance schedules to ensure frequency meets need. ### 11. Perfect for our Facilities Team **Rating:** 5.0/5.0 stars **Reviewed by:** Ed G. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Maintenance Care?** Maint Care allows us to manage requests. **What do you dislike about Maintenance Care?** ***+Nothing, we are completely satisfied. **What problems is Maintenance Care solving and how is that benefiting you?** Before Maintenance Care, our Facilities Team did their best but, it was still a hit-or-miss approach, particularly because people would stop them in the middle of their work to inform them of maintenance requests. Maintenance Care has completely mitigated this issue. Requests are entered into MC and the Team is able to prioritize and plan effectively. ### 12. Superior service and experience **Rating:** 5.0/5.0 stars **Reviewed by:** Doug G. | Facilities Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Maintenance Care?** Maintenance Care is easy to use for all users: those who report issues, those who assign and manage tasks, and those who complete reactive or planned tasks. The mobile APP gives live updates across all users. You can add as many users as you need without additional costs. The support is personable and knowledgeable from sales, set up, training, and ongoing use. The software incorporates regular updates that truly offer improvements. **What do you dislike about Maintenance Care?** Our users have had not reported any issues! **What problems is Maintenance Care solving and how is that benefiting you?** Providing a product that is quick, easy, and efficient to use. Employees do not dread using the APP. Employees are not reporting the negatives I heard when using other facilities software. ### 13. Submitting a work order is easy for our staff and volunteers. **Rating:** 3.5/5.0 stars **Reviewed by:** Mark H. | Executive Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Maintenance Care?** Maintenance keeps us up to date on all our work orders. **What do you dislike about Maintenance Care?** The website is a little clunky. Not very intuitive to navigate. **What problems is Maintenance Care solving and how is that benefiting you?** Keeping up with work orders and facility. ### 14. it gave the maintenance crew the ability to prioritize their own work load. **Rating:** 5.0/5.0 stars **Reviewed by:** Frank H. | Facility Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Maintenance Care?** we love the mobile app and the ease of use. **What do you dislike about Maintenance Care?** it would be good if the person that creates a work request could edit it after. **What problems is Maintenance Care solving and how is that benefiting you?** it makes it easy to track work orders, respond and close off orders after completed on-the-go. ### 15. Maintenance Care is practical maintenance diligence for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Howard H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Maintenance Care?** Simplicity. We use SAP as our ERP and Maintenance Care saves us money by using them instead of the module in SAP. It's more practical for us. **What do you dislike about Maintenance Care?** I haven't found anything I dislike in the years we've been using MC. **What problems is Maintenance Care solving and how is that benefiting you?** It keeps track of our preventive maintenance program and also allows us to see maintenance history on our equipment for continuous improvement. ### 16. Good product with good support **Rating:** 5.0/5.0 stars **Reviewed by:** sergio c. | Production Superintendent, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Maintenance Care?** Maintenance care is easy to use especially for people that aren't computer literate. **What do you dislike about Maintenance Care?** The mobile view is not that good for occasional users. **What problems is Maintenance Care solving and how is that benefiting you?** It's an open platform where everyone can communicate and anticipate functions. ### 17. I own a 500 site campground **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Maintenance Care?** It works great for our whole maintenance team as well as our office staff who are usually receiving the calls about maintenance issues or requests. The best thing about it is it allows management to make sure that no issues or requests get lost in the shuffle and we can easily see what's high priority or aging. It is also great that there is a mobile app for all of our staff to have on their phones so they can easily receive notifications of new requests, update existing requests, or close requests that are completed. **What do you dislike about Maintenance Care?** It would be great if it was easier to use some sort of checklist functionality. For example, when "resetting" sites they need to empty the fire ash, pick up the trash, mow the grass, etc. Or when cleaning a cabin there is a whole list of things that need to be done and it would be great to easily manage that list and have the individual completing the task have to mark everythign off. **What problems is Maintenance Care solving and how is that benefiting you?** Logging, tracking and making sure all maintenance requests and issues are resolved in a timely manner. It also helps to make our office staff and maintenance team more effective and productive. ### 18. Excellent Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie D. | Technology Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Maintenance Care?** Maintenance Care is user-friendly and has truly helped us streamline our maintenance and technology work order systems. **What do you dislike about Maintenance Care?** We have had no obstacles using Maintenance Care! **What problems is Maintenance Care solving and how is that benefiting you?** Maintenance Care has helped us streamline our Maintenance and Technology work order system! ### 19. Great solution for Customer service, time saver **Rating:** 5.0/5.0 stars **Reviewed by:** sandra s. | Receptionist/Accounting asst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Maintenance Care?** It has all the information for a customer in one place . I don't have to go into a lot of different programs. **What do you dislike about Maintenance Care?** I have not found any negative items, thus far. **What problems is Maintenance Care solving and how is that benefiting you?** It allows me to have all of a customers complaints in one area , I can look up a home and find out exactly what we repaired there. It saves times ### 20. great software for any size company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Maintenance Care?** Having the ability to track maintenance . also to set up PM's for the entire month **What do you dislike about Maintenance Care?** I have not run into an issue that would change my view **What problems is Maintenance Care solving and how is that benefiting you?** Accountability for PM's , and daily maintanance request ### 21. very easy to use and navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** jeffery g. | building operator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Maintenance Care?** Very easy to ceate work orders and to make them as detailed as needed. You can add so much information for each work order. **What do you dislike about Maintenance Care?** Do not dislike anything. Perhaps better graphics. **What problems is Maintenance Care solving and how is that benefiting you?** Able to create reoccuring monthly work orders to stay on track of regulation requirements. ### 22. Great CRM, easy to handle and intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Trilce S. | Executive Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Maintenance Care?** I like that is was user friendly and the new version was intuitive when creating a work order. **What do you dislike about Maintenance Care?** At the time I was using it, you still had to go to the old version for some functionalities. **What problems is Maintenance Care solving and how is that benefiting you?** We were able to stream line our work orders. ### 23. Maintenance Care Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Maintenance Care?** Easily access to work orders and very user friendly. **What do you dislike about Maintenance Care?** No dislikes. Works great for us and our company **What problems is Maintenance Care solving and how is that benefiting you?** Helps get the work orders out there quickly ### 24. The program is simple to follow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Maintenance Care?** I can easily assign work orders and or edit them as well **What do you dislike about Maintenance Care?** I do not have any dislikes at this time. **What problems is Maintenance Care solving and how is that benefiting you?** work orders are being assigned easily. ### 25. very user friendly program **Rating:** 4.5/5.0 stars **Reviewed by:** Clayton L. | director of operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Maintenance Care?** it helps me remermber my daily tasks..... **What do you dislike about Maintenance Care?** nothing i think it is a great program .. **What problems is Maintenance Care solving and how is that benefiting you?** department of health requirements ### 26. Helpful system in real time requests and excellent software for monitoring response time. **Rating:** 5.0/5.0 stars **Reviewed by:** Tillman M A. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Maintenance Care?** Web interface. Reporting system for better management of tasks. **What do you dislike about Maintenance Care?** No problems with the system. Seach could be more user friendly for groups of tasks. **What problems is Maintenance Care solving and how is that benefiting you?** Timely repair of faculity wide issues. ### 27. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse R. | Maintenance Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Maintenance Care?** The app make it easy for all staff to stay connected. **What do you dislike about Maintenance Care?** Needs more options on the filters dates. **What problems is Maintenance Care solving and how is that benefiting you?** The ease of tracking work orders and parts. ### 28. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Venu K. | Director Of Residential Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Maintenance Care?** Ease of use. The search capability has lots of specific filters. Preventative maintenance tickets can be pre loaded.Ease of implementation. prompt customer support. **What do you dislike about Maintenance Care?** May be some smart feature and reporting tools can be added. Integration with some AI tool to help forcast preventative maintenance jobs. Reports to be automatically sent on a periodic basis. perhaps MC can talk to open source BAS tools for improved integration. **What problems is Maintenance Care solving and how is that benefiting you?** CMMS ticking system ### 29. This app has helped us stay on top of maintenance issues **Rating:** 5.0/5.0 stars **Reviewed by:** Don M. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Maintenance Care?** This app has helped us stay on top of maintenance issues plus alerts all parties if we has a major issue. We are also starting to use this app for mor than maintenance **What do you dislike about Maintenance Care?** nothing at this point. we dont have any issues or dislikes **What problems is Maintenance Care solving and how is that benefiting you?** maintaining a correct follow mainteance routine ### 30. Facility/Maintenance Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan K. | Facility/Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Maintenance Care?** I love how organized maintenance care keeps everything. Vendor information. Close and open ratios. This has really helped me keep organized. Recommend it to anyone! **What do you dislike about Maintenance Care?** Not to much to dislike about the maintenance care webpage or app. Be nice if you could invoice. **What problems is Maintenance Care solving and how is that benefiting you?** Keeping things really organized. ### 31. General Manager **Rating:** 5.0/5.0 stars **Reviewed by:** KellieJoe D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Maintenance Care?** The convenience of having all maintenance things in one place. The organization and the ease of use for my team and myself. **What do you dislike about Maintenance Care?** If things are not set exactly right, some items do not show up for my maintenance person. Especially on his phone. I would like better integration with android AND apple platforms. **What problems is Maintenance Care solving and how is that benefiting you?** Prior to having maintenance care, items that needed attention were listed in a book. The maintenance person would have to continually pop up to the main desk to look at the book to determine what needed repair. We would also text, email or call him for help and now, with maintenance care, we simply enter it into the app and he receives the notification immediately to his phone (when it works right). ### 32. Solid, Easy to Use Product **Rating:** 4.0/5.0 stars **Reviewed by:** Steve C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Maintenance Care?** The user interface (floor-facing) is straight forward and easy for non-technical staff to utilize in reporting equipment issues. The ticketing system is easy to manage and pull reports on. **What do you dislike about Maintenance Care?** Most of the issues that we had came from improper system configuration at our end in the beginning...some more robust training on initial commissioning of the system would be helpful. **What problems is Maintenance Care solving and how is that benefiting you?** Given that we completely underutilized the system and only used it for maintnenace repair ticketing and pm scheduling, I can't say there were significant problems with the system itself. The software allowed us to set up, and maintain our preventative maintenace program and implement, track, and adjust over time. ### 33. Experience with Maintenance Care **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron K. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Maintenance Care?** Using Maintenance Care has helped us execute our preventative maintenance plan. **What do you dislike about Maintenance Care?** It still takes time to build and keep updating **What problems is Maintenance Care solving and how is that benefiting you?** It helps us stay ahead of life safety code inspections. ### 34. what a wonderful program **Rating:** 5.0/5.0 stars **Reviewed by:** amy e. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Maintenance Care?** This program has completly changed my working enviroment for the better, work can be requested reviewed and completed all in one place. **What do you dislike about Maintenance Care?** I love the app and I love the desktop version of this. **What problems is Maintenance Care solving and how is that benefiting you?** This is solving how the work flow is handled and managed. ### 35. Easy to use for our staff and Managers when completing work orders **Rating:** 4.0/5.0 stars **Reviewed by:** Heather M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Maintenance Care?** Ease of use for staff filling in work orders Like the fact that we are now paperless with our work requisitions Easy for our Physical Services staff to access the work orders and complete Keeps accurate records of all work orders Keeps record of our inventory Has a manual to assist in entering information when not sure how to use each component of the program **What do you dislike about Maintenance Care?** A little difficult to maouver around but I'm sure once I get more into the program with the help of the Manual and Customer Support it will all fall into place. **What problems is Maintenance Care solving and how is that benefiting you?** Easily catagorizing the type of repairs needed for each building and to keep accurate records of all Health and Safety issues. Helps our Physical Sevices staff priorize daily work orders Physical Services staff have an accuraste updated list of vendors and contractors we use ### 36. Easy platform to use **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Maintenance Care?** Easy platform to use. I've tried many other maintenance apps and this works for us the best. I also like the mobile app, and the link you can create to add to peoples desktops and tablets to easily enter/create tickets. I've never had to contact customer service or support for anything and I've been using this for years. Just goes to show how good this software is! **What do you dislike about Maintenance Care?** I wish the app had a selection to choose to view "All" of the tickets and not just 1-30 days, or 30 days and more. Other than that, this app rocks! **What problems is Maintenance Care solving and how is that benefiting you?** Maintenancew Care is helping us keep track of all of our tickets and accountability ### 37. Accurate and easy way to manage our work orders throughout the day. **Rating:** 5.0/5.0 stars **Reviewed by:** Ginger H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Maintenance Care?** I like that you can prioritize tasks and assign them to diffferent employees. The system is very user friendly and has a variety of features to use. **What do you dislike about Maintenance Care?** We do not utilize the vendor list often as we have that information saved already in a different location. **What problems is Maintenance Care solving and how is that benefiting you?** We can set reminders to clear surplus, change air filters and can put in future routine maintenance requests. We use maintenance care daily to assign work requests throughout the college. ### 38. Maintenance care program **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Maintenance Care?** Maintenance Care program is efficient in letting staff know what needs to be fixed. It is a great communication tool for staff that work different shifts. It is also a great reminder tool. **What do you dislike about Maintenance Care?** I don't see any down side to Maintenance Care program. It can be overwhelming to new staff to learn to use it. **What problems is Maintenance Care solving and how is that benefiting you?** Maintenance issues when they arise. Example: burnt out lights, leaks, pest issues, etc. ### 39. I love this software. **Rating:** 4.5/5.0 stars **Reviewed by:** Jim R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Maintenance Care?** I love the ease and simplicity that the software provides especially the scheduling portion that allows us to track many different maintenance functions across our business. **What do you dislike about Maintenance Care?** Some of the reporting functions are not user friendly. Also when setting up a new schedule for maintenance it is difficult. You can't just copy a schedule and paste it to a new one. It does have templates but I have found they aren't as easy to use especially when I need to create multiple schedules. **What problems is Maintenance Care solving and how is that benefiting you?** Keeps track of all of our functions and is versatile in scheduling. ### 40. Using Maintenance Care for close to 15 years **Rating:** 5.0/5.0 stars **Reviewed by:** Walter K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Maintenance Care?** All maintenance requests are easy to track. **What do you dislike about Maintenance Care?** Can't think of anything to dislike. A satisfied user. **What problems is Maintenance Care solving and how is that benefiting you?** Maintenance Care requests are dealt with in a timely fashion. ### 41. CHWB Winter Park **Rating:** 4.0/5.0 stars **Reviewed by:** Steve S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Maintenance Care?** Versitile , able to schedule PMs and track worders. **What do you dislike about Maintenance Care?** Reports are not that easy to develop and use **What problems is Maintenance Care solving and how is that benefiting you?** Scheduling of numserous PMs ### 42. Work Order Management **Rating:** 5.0/5.0 stars **Reviewed by:** nicholas k. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Maintenance Care?** It allows us to prioritize tasks, allocate resources efficiently, and monitor progress in real-time. These results improved our work order management and faster issue resolution for our end users. We can access from a mobile device or web. **What do you dislike about Maintenance Care?** I would think the pricing or limited customization. it would be nice to add features without buying the buying the Enterprise edidtion. **What problems is Maintenance Care solving and how is that benefiting you?** ticketing systems helps with realtime managment, vendor contacts. Historical records. ### 43. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Maintenance Care?** Ease of use ! Our Company uses it daily to assign work orders and distribute labor **What do you dislike about Maintenance Care?** assigning and unassigning people to work orders **What problems is Maintenance Care solving and how is that benefiting you?** labor distribution between buildings ### 44. A Wonderful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Darren S. | Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Maintenance Care?** This program helps with remembering daily, weekly, and monthly jobs. Most of all, the communication. I wouldn't usually know when something needs my attention, but anyone who finds a problem can quickly let me know through maintenance care. **What do you dislike about Maintenance Care?** When you print a copy, it is too small to read. Some items you don't want to appear every month still come back. Need tablets for other Maintenance workers. This can get costly. **What problems is Maintenance Care solving and how is that benefiting you?** Communication on repairs. Remembering what repairs still need to be done. Documentation of the repairs that are completed. How quick and easy this program is to use. ### 45. Plant Technical Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Maintenance Care?** Ease of use so no real formal training required and provides quick updates to changing task status. **What do you dislike about Maintenance Care?** The only complaint I would have is I would like to see the task dashboard refresh automatically when a new task has been entered or change of status. **What problems is Maintenance Care solving and how is that benefiting you?** Main problem IMCare has solved is it provides an effective way of managing facility task request so that nothing falls through the cracks and track task trends ### 46. Has helped us get more organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Maintenance Care?** I like that anyone can easily and quickly enter tasks. It's also great for me as the Executive Director to be able to track what tasks are being done and which ones are not. Much easier than our old paper system! **What do you dislike about Maintenance Care?** At this time there is nothing I dislike! **What problems is Maintenance Care solving and how is that benefiting you?** Maintenance Care is making maintenance more accessible to our whole team. Also the ability to go into the app and enter tasks immediately when we see or hear an issue is incredibly valuable. ### 47. Great Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Maintenance Care?** Helps break down lack of comunication between departments. This program makes it easy for floor staff to report any mechanical break downs of equipment to the maintenance department. **What do you dislike about Maintenance Care?** When printing off requests and reports it would be helpful to be able to change the font size to make it easier to read. **What problems is Maintenance Care solving and how is that benefiting you?** This program helps to keep track of all preventitive maintenace times and scheduling. ### 48. It's very easy to use, once you have been trained. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Maintenance Care?** You can have PM's in it to remind you when you need to do them. You can see at a glance what you need to do and what has been done. **What do you dislike about Maintenance Care?** The steps to set up certain tasks. Nothing **What problems is Maintenance Care solving and how is that benefiting you?** Don't really have any problem With Maintenance Care. ### 49. Maintenance review **Rating:** 5.0/5.0 stars **Reviewed by:** MAX S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Maintenance Care?** It's easy to watch videos and understand the procedures. **What do you dislike about Maintenance Care?** As of now nothing yet. We are still navigating thru the system. **What problems is Maintenance Care solving and how is that benefiting you?** When equipment is down it's easy for the warehouse team to request maintanance or repair. ### 50. IT Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Maintenance Care?** Simple but does the job. Reliable and user friendly. **What do you dislike about Maintenance Care?** Nothing so far, I like to understand where our data is stored though. **What problems is Maintenance Care solving and how is that benefiting you?** We use it as ticketing system for our maintenance department. - [View Maintenance Care pricing details and edition comparison](https://www.g2.com/products/maintenance-care/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+10%3A44%3A39+-0500&secure%5Bsession_id%5D=37e43789-a761-41c2-af3f-f2593fbcd330&secure%5Btoken%5D=9df38c604874641f1b4ddb31376bac41f21771087fcfa04a5d40a6632190ab75&format=llm_user) ## Maintenance Care Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Monitoring** - Use - Reliability - Risk **Condition Monitoring** - Predictive Inspection - Monitoring - Condition-Based Maintenance - Asset Types - IoT Monitoring **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Analytics** - Dashboards - Performance - Forecasting **Detection & Identification** - Failure Detection - Source Identification - Proactive Alerts **Analysis & Insights** - Root Cause - Recommendations - Systemic Risks **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **Agentic AI - Predictive Maintenance** - Natural Language Interaction **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top Maintenance Care Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,510 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (678 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) - 4.6/5.0 (471 reviews)