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12 Mailrelay Reviews

3.2 out of 5
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12 Mailrelay Reviews
3.2 out of 5
12 Mailrelay Reviews
3.2 out of 5

Mailrelay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
OD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

Overall, it's quite simple and intuitive working with it. And, it has a great set of features in the free plan. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

It's deliverability rate must improve. Mostly emails go to Spam folder. Review collected by and hosted on G2.com.

GW
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

NOTHING, very unprofessional company, if you are a web agency stay away Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mailrelay are scammers! Stay away, I payed for a monthly subscription, they just deactivated my account after 2 days. They probably did this because I asked to cancel the suscribtion and wanted some free money, but I will only switch service at the end of the month. Very unprofessional behavior. When I try to log in I see no account found. I didn´t receive any emails either. I called them they said I will receive a email after few hours after looking into the case. This was 36 hours ago. Wrote several emails no reply. We are web agency and have only opt in leads so they couldn´t block us because of spam and even if they would I think they would answer to my emails or calls and share proofs Review collected by and hosted on G2.com.

JG
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

It's free, and they have this plan where you have to follow them on Twitter, Facebook and YouTube with your social accounts to increase the sending and contact limits which is really good. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

They are heavily ruled by European laws, so you ALWAYS have to use the double-opt-in. This means that the user has to click on the confirmation email to be subscribed to your list.

Also the automation system is not super user friendly and doesn't have many features. Review collected by and hosted on G2.com.

Nagarjuna K.
NK
Digital Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

This tool is Best for Email deliverability, easy to set up and manage compared to other email tools. Simple and easy to understand Analytics reports, we can integrate easily to servers. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Email contacts cleaning is a little bit difficult. Customer support is too slow. When we use More than 10,000 email lists, this tool is not suitable; in this case, the deliverability of emails differs from the little contacts list. Review collected by and hosted on G2.com.

Javed K.
JK
Search Engine Optimization Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mailrelay?

Mailrelay is the best and cost-friendly email marketing software. I used to run mail chimp but it has the limitation in free, the other side Mailrelay provides us with lots of features and 70K+ mails free of cost. It helps me with creating unique newsletters and send to my targeting auditions. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

I'm not facing any issue with Mailrelay and it is undoubtedly an awesome email marketing platform for digital marketers. as a suggestion, Mailrelay should improve its website design to increase conversions. Review collected by and hosted on G2.com.

Samuel [SAM] J.
SJ
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailrelay?

Mail relay is an easy-to-use email marketing software. Their drag-and-drop email designing tool is very useful in creating new-gen responsive emails. You can also upload HTML files to the mail relay's designing feature if your organization follows a specific design pattern according to its brand kit. On the other hand, Mail relay has many free templates to adapt and design if you don't have a specific design pattern. These templates are a real help for an untrained Email designer. Mail relay's free-tier plan is one of the best in the industry. You can add 15 k subscribers and send out 75 k emails per month. After each month, you can clean the list and add new customers. Mail relay also allows you to schedule your emails. Mail relay provides useful data after each campaign. This data is useful to plan your next moves. Mail relay is easy to configure and its dashboard is filled with useful features. Mail relay has a great customer support team. Their response time is really good. Mail relay also supports SMTP emails. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mail relay's DKIM, DMARC setup is really complex. We have tried several times to get it right. Mail relay does not provide email validation services. Mail relay's bounce rate is high. Higher bounce rates can lead to sending ban. We have faced this issue 2-3 times. Review collected by and hosted on G2.com.

Lic. MARCELA D.
LD
Fundadora de Cursos TEA Online
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Mailrelay?

Mailrelay is accessible and friendly to use. The most helpful thing about Mailrelay is that it has no cost at all . It allows 75 K mails per month for free, which is unique among other competitors. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Nothing! It is excellent; it has helped me a lot with my email marketing campaigns. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

The customer service was great when trying to learn more. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

It took a little bit to understand the layout. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

Relatively easy to sign up, easy to add addresses Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Sending emails takes a while not good for thousands of email addresses Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

It would be an excellent service if they didn't delete my account yearly. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mailrelay is deleting my account annually. Review collected by and hosted on G2.com.