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Mailrelay Reviews & Product Details

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailrelay?

Mailrelay's free tier is so high, that it's likely that you won't paid for the service until you really grow up - and even then, its pricing is really cheap. Also, it has a ton of learning material and their support service is helpful. Watch out for their blog and their onboarding emails, they deliver a lot of useful tips and tricks. What I like the most about their blog, is that they don't only focus on giving advice on email marketing topics, they also cover digital marketing in general. Speaking more about the app, I think it's important to remark an interesting technology that they have: some time ago, they implemented "Smart Delivery", a feature that sends the emails first to the most active customers, making sure that your IP reputation is the highest possible. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Features and design-wise, their competitors are far more advanced. It's UI/UX is really old, and makes navigation a bit hard. And the automation features are quite limited compared on other big players on the market. But I have heard that they are working on this, so we probably will have more advanced marketing features soon. Review collected by and hosted on G2.com.

Recommendations to others considering Mailrelay:

Take your time to do a full tour of the app to make sure you know all its features. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

The ability to send email marketing campaigns with 0 budget was the main point of using Mailrelay. This is the main reason why I would recommend Mailrelay. Review collected by and hosted on G2.com.

Mailrelay Overview

What is Mailrelay?

Mailrelay is an email marketing platform enabling marketers to create, send and manage their newsletters.

Mailrelay Details
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Product Description

Mailrelay is an email marketing platform enabling marketers to create, send and manage their newsletters.


Seller Details
Year Founded
2004
HQ Location
Madrid, Madrid
Twitter
@mailrelay
42,394 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Recent Mailrelay Reviews

OD
Ogelson d.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to setup, cheap and fair"
Overall, it's quite simple and intuitive working with it. And, it has a great set of features in the free plan.
GW
Gabriel W.Small-Business (50 or fewer emp.)
0.0 out of 5
"Delete account without warning"
NOTHING, very unprofessional company, if you are a web agency stay away
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Good Service"
The customer service was great when trying to learn more.
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Mailrelay Media

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11 out of 12 Total Reviews for Mailrelay

3.2 out of 5
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11 out of 12 Total Reviews for Mailrelay
3.2 out of 5
11 out of 12 Total Reviews for Mailrelay
3.2 out of 5

Mailrelay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
OD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

Overall, it's quite simple and intuitive working with it. And, it has a great set of features in the free plan. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

It's deliverability rate must improve. Mostly emails go to Spam folder. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

Email marketing Review collected by and hosted on G2.com.

GW
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

NOTHING, very unprofessional company, if you are a web agency stay away Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mailrelay are scammers! Stay away, I payed for a monthly subscription, they just deactivated my account after 2 days. They probably did this because I asked to cancel the suscribtion and wanted some free money, but I will only switch service at the end of the month. Very unprofessional behavior. When I try to log in I see no account found. I didn´t receive any emails either. I called them they said I will receive a email after few hours after looking into the case. This was 36 hours ago. Wrote several emails no reply. We are web agency and have only opt in leads so they couldn´t block us because of spam and even if they would I think they would answer to my emails or calls and share proofs Review collected by and hosted on G2.com.

Recommendations to others considering Mailrelay:

Become professional Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

Delete account Review collected by and hosted on G2.com.

JG
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

It's free, and they have this plan where you have to follow them on Twitter, Facebook and YouTube with your social accounts to increase the sending and contact limits which is really good. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

They are heavily ruled by European laws, so you ALWAYS have to use the double-opt-in. This means that the user has to click on the confirmation email to be subscribed to your list.

Also the automation system is not super user friendly and doesn't have many features. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

I use MailRelay for the clients that can't afford a Mailing platform and for simple autoresponder sequences. It doesn't have the "if the user visited this page then send this email" type of automation. Review collected by and hosted on G2.com.

Nagarjuna K.
NK
Digital Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

This tool is Best for Email deliverability, easy to set up and manage compared to other email tools. Simple and easy to understand Analytics reports, we can integrate easily to servers. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Email contacts cleaning is a little bit difficult. Customer support is too slow. When we use More than 10,000 email lists, this tool is not suitable; in this case, the deliverability of emails differs from the little contacts list. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

We Used it for sending communication, Promotional, and follow-up emails to customers every day. This tool gives customized templates and drag-and-drop designs. Review collected by and hosted on G2.com.

Javed K.
JK
Search Engine Optimization Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mailrelay?

Mailrelay is the best and cost-friendly email marketing software. I used to run mail chimp but it has the limitation in free, the other side Mailrelay provides us with lots of features and 70K+ mails free of cost. It helps me with creating unique newsletters and send to my targeting auditions. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

I'm not facing any issue with Mailrelay and it is undoubtedly an awesome email marketing platform for digital marketers. as a suggestion, Mailrelay should improve its website design to increase conversions. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

The benefits of using Mailrelay are immense, especially running 70K emails per month free of cost. Mailrelay provides the best designing template with easy work and I can quickly check the response and metrics of the campaign. with the free 70K mails I get new customer attention regularly. Review collected by and hosted on G2.com.

Samuel [SAM] J.
SJ
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailrelay?

Mail relay is an easy-to-use email marketing software. Their drag-and-drop email designing tool is very useful in creating new-gen responsive emails. You can also upload HTML files to the mail relay's designing feature if your organization follows a specific design pattern according to its brand kit. On the other hand, Mail relay has many free templates to adapt and design if you don't have a specific design pattern. These templates are a real help for an untrained Email designer. Mail relay's free-tier plan is one of the best in the industry. You can add 15 k subscribers and send out 75 k emails per month. After each month, you can clean the list and add new customers. Mail relay also allows you to schedule your emails. Mail relay provides useful data after each campaign. This data is useful to plan your next moves. Mail relay is easy to configure and its dashboard is filled with useful features. Mail relay has a great customer support team. Their response time is really good. Mail relay also supports SMTP emails. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mail relay's DKIM, DMARC setup is really complex. We have tried several times to get it right. Mail relay does not provide email validation services. Mail relay's bounce rate is high. Higher bounce rates can lead to sending ban. We have faced this issue 2-3 times. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

For every business, email marketing is very important. We are using mail relay in sending out our email campaigns. Since mail relay's free tier provides 15 k subscribers and 75 k emails/ month, we are not spending any more money on our campaigns. Mail relay's east to use email designing platform is real handy. It also provides several free templates. These templates are of latest design and it gives a classy look to your emails. Mail relay's ab testing facility is good. It also provides useful data after each campaign. We are using this data to make informed decisions on our email campaigns. You can add UTM tags to each campaign to understand how email draws traffic to your website. Review collected by and hosted on G2.com.

Lic. MARCELA D.
LD
Fundadora de Cursos TEA Online
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailrelay?

Mailrelay is accessible and friendly to use. The most helpful thing about Mailrelay is that it has no cost at all . It allows 75 K mails per month for free, which is unique among other competitors. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Nothing! It is excellent; it has helped me a lot with my email marketing campaigns. Review collected by and hosted on G2.com.

Recommendations to others considering Mailrelay:

Enjoy using Mailrelay for your marketing campaigns; I do recommend it! Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

The benefits of using Mailrelay are huge, mostly allowing 75k emails per month at no cost. Great! Mailrelay gave me the possibility to get access to new customers through email campaigns. Designing an email campaign is really easy, and it gives quick response in statitics and metrics of every campaign. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

The customer service was great when trying to learn more. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

It took a little bit to understand the layout. Review collected by and hosted on G2.com.

Recommendations to others considering Mailrelay:

n/a Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

A way to send and track emails for sales leads. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailrelay?

Relatively easy to sign up, easy to add addresses Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Sending emails takes a while not good for thousands of email addresses Review collected by and hosted on G2.com.

Recommendations to others considering Mailrelay:

Simple design process and simple designs Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

Sending emails with a basic design Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailrelay?

It would be an excellent service if they didn't delete my account yearly. Review collected by and hosted on G2.com.

What do you dislike about Mailrelay?

Mailrelay is deleting my account annually. Review collected by and hosted on G2.com.

What problems is Mailrelay solving and how is that benefiting you?

n/A Review collected by and hosted on G2.com.