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Mailjet Reviews & Product Details

Mailjet Overview

What is Mailjet?

Mailjet is a powerful email service provider used by +150,000 companies all over the world to create, send, and track their marketing and transactional emails. Mailjet’s flexible infrastructure can auto-scale to send up to 15M emails/hour (per user) via our Email API, even during peak sending periods. Our proprietary architecture is based on low-level optimized code and a distributed cache strategy, which allows us to achieve the most rapid processing possible. Mailjet is ISO27001 certified and GDPR compliant, and we take security and data privacy very seriously. Mailjet’s intuitive user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send beautiful emails. Our drag & drop email builder helps you create 100% responsive emails in no time. Try it now for free: https://www.mailjet.com/demo/. Thanks to our advanced user management and content locking, companies have better control of their brand image and accounts. Mailjet’s Support team works around the clock to answer questions and resolve customer issues in English, French, German, and Spanish. Enterprise accounts benefit from a dedicated Customer Success Manager to help them on board and get everything they want out of Mailjet and more. For more information, please visit www.mailjet.com

Mailjet Details
Product Website
Languages Supported
German, English, French, Spanish
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Product Description

Send both marketing and transactional email with maximum insight and deliverability results. Access SMTP relay, newsletter template, analytics tools and RESTful APIs with any plan.

How do you position yourself against your competitors?

Contrary to most of our competitors in the industry, we support both transactional email and marketing campaign with one account and one volume-based pricing via our web tool and API.

We focus on simplicity and usability. Our tools allow customers to set up SMTP relay in minutes and start sending. We also continue to develop innovative features such as A/X Testing and Campaign Comparison that help our customers optimize email performance.


Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,657 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH


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Overview Provided by:

Recent Mailjet Reviews

Gene M.
GM
Gene M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The BEST ESP"
First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Best software to engage your community"
The best thing that I like about Mailjet is that it is extremely easy to use. Any non-technical user can get started in minutes. Additionally, cust...
Muhammad  H.
MH
Muhammad H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use marketing platform for designing and marketing campaign"
The best part about Mailjet is that users can easily create email templates like professionals. with little skill set. and it's easy to collaborate...
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Mailjet Media

Mailjet Demo - Beautiful Email Templates
Beautiful Email Templates
Mailjet Demo - Real-Time Collaboration Tool with Teammates
Real-Time Collaboration Tool with Teammates
Mailjet Demo - Track Campaign Performance on Mailjet's Statistics Dashboard
Track Campaign Performance on Mailjet's Statistics Dashboard
Mailjet Demo - Responsive Emails
Responsive Emails
Play Mailjet Video
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Video Reviews

162 Mailjet Reviews

4.0 out of 5
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162 Mailjet Reviews
4.0 out of 5
162 Mailjet Reviews
4.0 out of 5

Mailjet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailjetQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Gene M.
GM
Chairman/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mailjet?

First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify one of the templates they provide. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It took me a while to figure out the navigation. It was not easy to learn where everything is and how to use the features. Some of the features are hard to determine, but once I learned them, it was okay. The customer support is good. They blocked some emails unfairly, (once even my own email!) Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

It gives me the ability to reach a huge audience very inexpensively Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

Thank you so much for taking the time to leave us a review, Gene. We're happy to hear that Mailjet is helping you reach a large audience at a low cost. We apologize for the challenges you faced with navigation and email blocking. Your feedback is valuable, and we will use it to enhance the user experience.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mailjet?

The best thing that I like about Mailjet is that it is extremely easy to use. Any non-technical user can get started in minutes. Additionally, customer support of Mailjet is very good Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The one thing I dislike about Mailjet is that I am not able to merge my multiple contact lists into one. Sometimes I need to move contacts from one list to another and the best solution would be to merge two lists. However, I am not able to do so in Mailjet Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

I am able to send out newsletters to my subscribers and engage with them, talk to them about the new features of our products and start a conversation. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

We're thrilled to hear that you find Mailjet easy to use and that our customer support has been helpful for you. We appreciate your feedback and will definitely take your suggestion about merging contact lists into consideration for future improvements.

Open Discussions in Mailjet
CS
Product Head at Milople Technologies
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Mailjet?

One of the best thing I like about Mailjet is its user-friendly interface along with advanced automation and segmentation abilities. You can easily create personalized email campaigns effortlessly and preview it. Additionally, the tool even provides real-time analytics, that ensures that emails have delivered the inbox effectively. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The major drawback of the tool is its limited template customization alternatives as compared to other marketing tools. Even the analytics dashboard could offer more detailed insights in comparison to other advanced marketing tools. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

Mailjet offers solution for email deliverability, automation and personalization. It helps save time and resources for marketing team to trigger emails at mentioned time and date. On top of that, the segmentation tool allows for targeted messaging thus, ensuring that appropriate content is delivered. Review collected by and hosted on G2.com.

Open Discussions in Mailjet
VC
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailjet?

Mail Jet is good email software with a pretty solid free tier. They offer so many cool features like an email editor, pages, and automation. most of the time, we use an email editor to design our newsletter email and track its progress. We frequently use its SMTP and API services to do automated emails from internal software. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

They can work on their email sending limit for free (it's 6000 emails ). most of the providers offer more emails than Mailjet. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

We use email to serve newsletters and design emails using their email editor. it helps to track, automate, and analyze our campaigns which is a good feature. we use its SMTP and API for automated emails from our internal software. Its SMTP helps to send transactional emails. the delivery rate is pretty good and it performs very well. we recently started using its landing page features and it's good for making simple landing pages. Review collected by and hosted on G2.com.

Muhammad  H.
MH
Lead Generation Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mailjet?

The best part about Mailjet is that users can easily create email templates like professionals. with little skill set. and it's easy to collaborate with others. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mailjet is a complete package for email marketing campaigns, but the only thing that there is limited to adding a contact list. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

The main problem solved by Mailjet is the Email Template, which is very helpful in designing. and also provide complete email stats. so it's easy to make decisions. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

Thank you so much for taking the time to leave us this review! We're glad to hear you're enjoying the service.

Prateek P.
PP
Design Specialist &amp; Marketing
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailjet?

Mailjet is mainly used for bulk email marketing campaign, sending of status messages post onboadring. We mostly use mailjet to send promotional and specific occasion mails to reach out to out customer. We have integrated the mailjet API's to our Kylas CRM and all the status messages and promotional mails go through the CRM. We have segmented the email id based on location, recent signup, onboarding required and payment pending status. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

We have taken the intial plan of 15 dollar/month which provides 15,000 emails in a month which is sufficient. So no issues as of now. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is currently solving our email marketing solutions, we have integrated the mailjet software to our Kylas CRM which segments our users based on different stats, For Example we can target email campaigns based on location, pipeline status , onboarding status and payment pending status. Any new webinar and event have been communicated through email using mailjet. Mailjet can be used without a CRM as well. You can segment your contact upload & send your campaigns. Mailjet also provides status of delivery based on how many have open the emails, unsubscribed etc. It provides the delivery status information for all your campaigns.

Their email template is easy to use and one can build a custom email template. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailjet?

mailjet is best email marketing software. I love the free tier and they have more feature on free tier which help me to try this platform and make my mind to purchase. also the starting plan is great for most of the marketer. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

i used many email marketing tool before and they have more sending limits than mailjet. mailjet has 6k sending limit for free user.also they have limited html email templates. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

The main problem i have before is all provider have limitaion on email templates but on mailjet its easy to create custom templates. alo its delivery rate is pretty good whn i send newsletters.also the new feature to create landing page is great. Review collected by and hosted on G2.com.

AS
Worker
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailjet?

Mailjet is good software for email marketing. They give you many good features to use, and you can also use some of them absolutely free. We mostly  use email editors to design our campaign newsletter emails and track them. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

They have limited templates for free use. They have a limit for free users. Free users can send only 6,000 emails. Mailchimp or other providers offer more limits compared to Mailjet. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

It is very easy to create a template, and users can create professional-looking emails quickly and easily. It is time-saving software because you can set up automated email sequences that free up your time. Review collected by and hosted on G2.com.

RR
Project Strategy Director
Telecommunications
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailjet?

Using Mailjet, I can design great-looking and mobile-friendly HTML email marketing content in a shortest possible of time even if I do not know how to code. The free edition has a fairly decent sending allowance, the plan worked well for about as a starting plan that I used. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I considered it to be a little fundamental. Working with nested and branching modes with multiple triggers and conditions was inconvenient. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

I find that using Mailjet has made my email marketing very easy to handle. It is very easy to design neat looking emails and the relatively unknown free plan is a real plus for newcomers on the platform. Review collected by and hosted on G2.com.

Sujit Kumar P.
SP
Top rated Content Writer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailjet?

The UI of this software is very easy to use. I found it easy to design and customize the content and Template was very responsive. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I got quite good result in using Mialjet so there isn't much to talk about dislike. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

I was facing very difficuties to drafting an Email for marketing purpose. Mailjet has unique email template and very beautiful too. It benefitted me a lot in drafting mails. Review collected by and hosted on G2.com.