Rui Q.
RQ
Rui Q.
Software Engineer
Mid-Market (51-1000 emp.)
"Email APIs designed with developers' insight allowing you to deliver, receive, and monitor emails."
4/5
What do you like best about Mailgun?

The awesome feature about this service is that the dashboard helps us to see whatever data we may need from analytics or debugging. We never had any trouble keeping Mailgun up and working for ventures. It's to the level where several product choices with different features or use cases are available. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

One factor I take into account is that if you compete with the other options available in the market, the expense of the paying levels is expensive. For an account with some type of functionality, the starting price is quite high, which makes it impossible to consider using their platform for a small job. Review collected by and hosted on G2.com.

Elizabeth M.
EM
Elizabeth M.
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Excellent platform for message automation"
4/5
What do you like best about Mailgun?

I like that it is very easy to understand and implement, it provides lots of reports and analytics to help us keep track of data, it also offers an affordable entry plan for users who are just starting out, it also allows for tracking of emails. and of the campaigns, it also provides documentation of integration of sending email, the analyzes are useful to see trends on how our emails are received, the interface to track emails is very clear and secure. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I have never encountered problems with this tool, so far it offers me everything I need to do my job correctly. Review collected by and hosted on G2.com.

Pamela J.
PJ
Pamela J.
Software Engineer
Mid-Market (51-1000 emp.)
"Third-party email program used on network for sending emails using SMTP."
4/5
What do you like best about Mailgun?

One of the key factors that makes me happy with using Mailgun is that when it comes to processing emails, it has a fantastic API and the potential to customize anything and everything you want. The UI is well organized and simple, gives you everything you need, and nothing is cluttered. It will be very easy for you to find whatever you are looking for and to configure the settings. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I've noticed some spam filter issues, particularly with the Hotmail account. Often their antivirus and anti-malware steps don’t function. And one more thing that made me uncomfortable is that only 30 days of delivery reports are stored and there is no CSV update or downloading options for delivery schedule. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Support is uselesss"
0/5
What do you like best about Mailgun?

Other Mail Services, Not much beyond that Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The support, the service, the mailing issues, the "known for hosting scammers and spammers" And the list goes on and on. Review collected by and hosted on G2.com.

KL
Karen D. L.
Mid-Market (51-1000 emp.)
"Mailgun is another automatic message software that does its job well."
4.5/5
What do you like best about Mailgun?

We can know exactly and at all times what is happening within our email chains. We call them "strings" because there are many emails sent simultaneously, although in reality with Mailgun we can go further and customize some of the emails depending on the type of client list we are using. In other words, shipping campaigns can be made to different lists and the information can be separated by patterns that we decide, so the control we have of the entire marketing process is extensive. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun only allows us to focus on the follow-ups of customers who open, ignore, or read emails, but does not offer any advantage in terms of knowing what they do on our company's website once they have entered from the links of each email. The ideal would be to complement this with an external tool, but it is much more expensive. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Good Software with good dashboard"
5/5
What do you like best about Mailgun?

Clean UI for navigation, good thing is free 10000 emails Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

There are some amazing features which went in to paid list Review collected by and hosted on G2.com.

Brian S.
BS
Brian S.
Small-Business (50 or fewer emp.)
"Good Service - Bad Customer Support"
1.5/5
What do you like best about Mailgun?

the service is pretty seamless for SMTP sending Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

If you have a problem the Customer Support is REALLY REALLY Bad. I dont think that they ever really try to understand the issue, just read off a script that they have at their station Review collected by and hosted on G2.com.

Ajay R.
AR
Ajay R.
Project Engineer
Mid-Market (51-1000 emp.)
"Great Email Monitoring and Spam detection Tool."
4.5/5
What do you like best about Mailgun?

With Mailgun everything flows perfect through the tool powerful features which allows the user to do a lots of customization.

Big volume emails verification tool which offers its users up to 10,000 in a single month and Mailgun supports WordPress integration, good tool for inbound mail processing and the chart support from the team is amazing.

Mailgun has a great ability whereby the user can absolutely remove function for send mail from a particular web server. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Easy tool to start using and its service production quality can not be compared with any other similar platform. Review collected by and hosted on G2.com.

Simon B.
SB
Simon B.
Software specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effective alternative for a mal server!"
5/5
What do you like best about Mailgun?

No physical servers

Great logging system

Easy to use

Easy to integrate to our CRM Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Sometimes, message preview does not load but they seem to have fixed this issue since I have not come across this in some time... Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"0 stars"
0/5
What do you like best about Mailgun?

Nothing at all, worst service ever! They did nothing, I couldn't use their service and they are refusing to refund Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Nothing at all, worst service ever! I signed up for their service. Got the DNS settings to my site, but the service delivery of mails didn't work. Waited 5 days for a reply. I had an urgent campaign to deliver. Went through another provider in the interim. They did nothing, I couldn't use their service and they are refusing to refund. Review collected by and hosted on G2.com.