The simple UI menu that allows me to access what I need in a timely manner Review collected by and hosted on G2.com.

Some of the comms and help guides are a little limited. Review collected by and hosted on G2.com.

Ability to see the status of emails which I can pass on to clients if they query whether something has been sent from our system. Review collected by and hosted on G2.com.

Doesn't always find the emails you're looking for, espocially if you are just looking for all from a domain rather than specific email address Review collected by and hosted on G2.com.

Clear UXI to navigate the system, simple configuration, easy to use, clear control panel to quickly find issues and navigate the site. Possibility to clean the database lists to minimize bounces. We paid a very affordable price and received great service. The control panels give us all the information we need to analyze incidents and customer service is good, they respond immediately. Review collected by and hosted on G2.com.

Sometimes we have some inconveniences when making a payment with a credit card, in that case it is sometimes a bit tedious to have to process the payment when the card is declined, I don't know the reason why the bank rejects payments to Mailgun. Review collected by and hosted on G2.com.

I like that Mailgun makes mail management easy and allows us to comply with Google, Microsoft and Yahoo policies. It also makes it easy to manage bounced emails and unsubscribes.

It is easy and quick to understand the registration and can be configured, so we can always know if an email was successfully sent or bounced

On the other hand Mailgun always keeps us up to date to minimize the chance of our emails going to the Spam folder.

We have been using MailGun for years and it has never letting us down. Review collected by and hosted on G2.com.

What I don't like about Mailgun is that they don't have support in Spanish, so if you have any problems you can only go to an agent in English. Review collected by and hosted on G2.com.

Mailgun gives you ample webhooks and API access. Review collected by and hosted on G2.com.

We just signed up for the Scale 100k Trial. We had attempted to sign up for a dedicated IP and the rep told us it wasn't a good fit unless we send 3k emails per month, even though when I made the request I mentioned we send between 50k to 100k per month. This was an automated response or the rep didn't read the questionnaire. It's now 24 hours later and I still haven't heard back. The "Optimize" portion is quite expensive. Nearly $200 per month to monitor domain health and email verifications. There are much better solutions on the market. Review collected by and hosted on G2.com.

Mailgun impresses with its seamless email delivery, ensuring our OTP and marketing messages reach recipients who are users of our handyman mobile app promptly. The powerful APIs simplify integration, making it an ideal choice for developers. The detailed analytics provide valuable insights into delivery performance, open rates, and engagement, enabling us to optimize our email campaigns effectively. The reliability and scalability of Mailgun have significantly contributed to enhancing our comms strategy. The Foundation Plan initiative is also a great offer to non-profit organizations such as ours and that boosted our interest in choosing Mailgun. Review collected by and hosted on G2.com.

While Mailgun is feature-packed and excels in many aspects, the pricing model can become less cost-effective for high-volume users. Some additional features, such as advanced analytics, may require a higher-tier subscription, making it less accessible for smaller businesses with budget constraints. Improved pricing flexibility and more inclusive basic plans would make Mailgun even more attractive to a wider range of users. Review collected by and hosted on G2.com.

I'd love to be able to fill this section, but I pay for a plan I can't use. Hence, I couldn't try it. Review collected by and hosted on G2.com.

I never thought I'll come across such an appaling product and customer service.

I pay $35/month for the "Foundation" plan, which includes 50k emails/month. However, my account is limited and can only send email to 9 recipients per email.

I provided all the information they asked for, and my account still stays limited. Even more, I have 3-5 days of sending emails, which they keep asking about.

So bottom line, I pay money for something I can't use.

Now, you might ask - why don't I move on and use something else? Unfortunately, I can't because the Ghost blogging platform only works with Mailgun for sending bulk emails.

Conclusion? I highly highly higly advise anyone to avoid Mailgun and use something else if possible. Review collected by and hosted on G2.com.

Bring several customization possibilities Review collected by and hosted on G2.com.

language limitation for some functionalities Review collected by and hosted on G2.com.

Their UI and UX is simple and straight forward for most of the 99% usages. Wide range of featuers Review collected by and hosted on G2.com.

Creating email template is time consuming, and not flexiable enough. Review collected by and hosted on G2.com.

Eveything as long as there is no need for contact. ;-) Review collected by and hosted on G2.com.

Customer Service Issue: We encountered a challenging situation regarding the update of a credit card. The card, previously owned by an employee who has since departed from the company, reached its expiration. Despite numerous attempts and multiple communications, we were unable to update the payment information, which unfortunately leads to an interruption in service. Review collected by and hosted on G2.com.