YH
Yunis H.
Digital Systems Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Mailgun; Magnificent and Reliable Email Delivery And Platform, with Scalable Email Service"
4.5/5
What do you like best about Mailgun?

Mailgun is a significant tool that enhances email deliverability, ensuring that the recipient receives the intended message

Mailgun has well documented APIs, with high flexibility and SMTP support

We get detailed email tracking, from delivery, feedback and even debugging when the email fails to be delivered

Mailgun has seamless scalability, which makes it efficient to handle multiple emails Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun demands some technical knowledge, for instance, setting up DkIM and DNS is hard for first time users

The more features the app offers, the more the price escalates or increases Review collected by and hosted on G2.com.

SM
sheetal m.
Systems Manager
Arts and Crafts
Mid-Market (51-1000 emp.)
"Mailgun; Focused Email Solution that Foster Communication and Deliverability"
4.5/5
What do you like best about Mailgun?

Mailgun has a robust and brilliant set of APIs, which assist us write emails and share to different players

We have scalable solutions from Mailgun, where we can send multiple or fewer emails without problems

The app has a strong diverability feature, which ensure no spams or bugs flow into the system

We get detailed email analytics, which helps us understands the click rates of our company Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The app focuses on developers and technical users, which is a primary challenge with those who lack technical knowledge

The support team from Mailgun are slow, and they take time to respond to requests made Review collected by and hosted on G2.com.

Nedim B.
NB
Nedim B.
Business Development Manager
Small-Business (50 or fewer emp.)
"Very good customer service"
3.5/5
What do you like best about Mailgun?

Customer service is great. If you need help, they are there to help you. They spend the extra effort to understand your situation and provide a personalized help. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Sometimes, delivery rates decreases unexpectedly. There are a few things that needs to be changed on the reporting side. However, these are minor things compared to the overall service. Their pricing model and what they recommend when you get in touch with a customer representative may not make sense for small business. Review collected by and hosted on G2.com.

Thiago S.
TS
Thiago S.
"Simple Integration, Impeccable Email Delivery"
5/5
What do you like best about Mailgun?

I like the ease of integration and the real-time reports with the main relevant information. This allows us to measure how many messages are delivered and view them, which helps to take actions for our clients and partners. The initial setup of Mailgun was simple and quick. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

No pain points were identified. Review collected by and hosted on G2.com.

Rinaldo B.
RB
Rinaldo B.
CTO
Small-Business (50 or fewer emp.)
"Mailgun for Intensive Client Communication"
4.5/5
What do you like best about Mailgun?

Mailgun gives us the infrastructure to manage high-volume email communication with speed, consistency, and trust—helping our clients stay connected with their customers effectively. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Learning curve – the API-first approach is powerful but may be complex for non-technical users compared to more visual platforms. Review collected by and hosted on G2.com.

Sergio R.
SR
Sergio R.
Senior Developer
Small-Business (50 or fewer emp.)
"Fast, Reliable, and User-Friendly with Outstanding Support"
5/5
What do you like best about Mailgun?

What I like most about Mailgun is the fast and efficient support. My issue was resolved quickly, and the platform is reliable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Honestly, I don’t have anything to dislike about Mailgun so far. Review collected by and hosted on G2.com.

Giuseppe P.
GP
Giuseppe P.
IT DevOps
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Good integration with Laravel, but not without limitations"
3.5/5
What do you like best about Mailgun?

We have integrated Mailgun into a Laravel project to manage the sending of transactional emails and automatic notifications. The initial configuration is quite straightforward thanks to the native support of the framework: just set the parameters in the .env file and Laravel does the rest. The Mailgun driver is well supported and allows you to leverage the APIs without having to worry too much about low-level details.

The deliverability is good and the emails almost always reach their destination without ending up in spam, especially when using a verified domain with properly configured DKIM and SPF. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Opaque error management: in case of a sending failure, Laravel does not always clearly expose the detailed response from Mailgun, making debugging less immediate.

Advanced tracking (opens, clicks, bounces) and webhooks require manual configurations outside of Laravel, which somewhat breaks the out-of-the-box integration.

The limits of the free plan are quickly felt if you exceed 5,000 messages per month, and the costs increase significantly as traffic increases. Review collected by and hosted on G2.com.

Suzi W.
SW
Suzi W.
Director of Design
Small-Business (50 or fewer emp.)
"Super Reliable and Effortless Email Management"
5/5
What do you like best about Mailgun?

Mailgun is super easy to use and very reliable. I manage over 150 websites, and it is essential to me to have something dependable. Thank you, Mailgun! Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I wish there were some video's to show you how to use some of the error reports. Review collected by and hosted on G2.com.

NH
Neil H.
CTO
Small-Business (50 or fewer emp.)
"Outstanding online documentation makes working with MailGun simple"
5/5
What do you like best about Mailgun?

The online help we required when building API calls from our software was easy to access, clear and accurate. We are now guiding clients to using MailGun themselves! Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I can never find where I set the IP addresses to accept calls from! Review collected by and hosted on G2.com.

Simone P.
SP
Simone P.
"Reliable Email Service with Easy Integration"
5/5
What do you like best about Mailgun?

I feel great using Mailgun, as I've never had a problem with it. It's reliable and consistently works well. I find the dashboard excellent for monitoring emails, along with the ease of creating new domains and SMTP configurations or APIs. These features are outstanding. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I find the plans a bit expensive and would appreciate more differentiation in pricing, as well as lower prices. Review collected by and hosted on G2.com.