Mailgun
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Mailgun
By Sinch
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4.2 out of 5 stars
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Mailgun Reviews & Product Details - Page 22

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Mailgun Overview

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What is Mailgun?

Mailgun: The Most Relied Upon Email Platform for Growing Businesses A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.

Mailgun Details
Product Website
Discussions
Languages Supported
English
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Product Description

Mailgun has powerful APIs that allow you to send, receive and track email effortlessly. Built for developers, by developers.

How do you position yourself against your competitors?

Everything is built API first with a focus on simplicity and compliance to standards
We specialize in email deliverability and Sophisticated shared IP reputation management system
Our support team is available 24/7/365
Powerful sending infrastructure: Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Intelligent inbound routing & storage
Tracking and analytics
Email validation

Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,651 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH

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Overview Provided by:
Natalie Hays

Recent Mailgun Reviews

Rafael U.
RU
Rafael U.Small-Business (50 or fewer emp.)
0.0 out of 5
"Very disappointed"
it was very easy to set up and implement
Read more
Ted K.
TK
Ted K.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the Best Email Platforms"
It is reliable and never goes down. It is easy to use. Easy to integrate and implement. We use it non stop.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Can't always trust Mailgun"
Ability to see the status of emails which I can pass on to clients if they query whether something has been sent from our system.
Read more

Mailgun Pricing

Free
$0.00
Per Month
Basic
Starting at $15.00
Per Month
Foundation
Starting at $35.00
Per Month
Scale
Starting at $90.00
Per Month
See all 4 Mailgun pricing levels
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Mailgun Media

Mailgun Demo - Reporting
See and understand deliverability trends in real-time
Mailgun Demo - Customer Dashboard
Tracks statuses of emails: accepted, dropped, incoming, delivered and suppressed.
Mailgun Demo - Email Validation
Don’t lose customers because of typos
Mailgun Demo - Logs
Logs retained for 30 days with details that matter
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295 Mailgun Reviews

4.2 out of 5
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295 Mailgun Reviews
4.2 out of 5
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Mailgun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailgunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Canton B.
CB
Consultant
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

I like how Mailgun's API allowed me to test out how the service would work within minutes. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

When using a shared IP, it sometimes gets polluted and I have to manually ask to be moved to a better IP. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I'm using mailgun to circumvent the expensive fees of using an ESP such as mailchimp for lists with more than 50,000 recipients. Review collected by and hosted on G2.com.

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MR
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

I've use it for a long time and have zero problems. Great service easy configuration. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Price is not the best, but for the service provided is a good trade off. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We handle many clients domains transactional email with mailgun, forwarding incoming email and sending through postfix smtp on our servers. Review collected by and hosted on G2.com.

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Juha P.
JP
Owner
Internet
Small-Business(50 or fewer emp.)
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What do you like best about Mailgun?

Mailgun has a great API and it offers sending messages via curl commands or smtp connections. Easy to use, logical GUI, 10k free messages / month. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I'd like to see some alerts when email sending behaviour is different from what it used to be. When something on my site gets hacked and used for spam. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Easy to start with, can scale up. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Transactional message delivery (logs, password request emails, customer order emails, small newsletter sendings). Messages pass-thru rate is a lot higher than sending via badly configured server without email sending reputation. Review collected by and hosted on G2.com.

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Justin P.
JP
Owner
Computer Software
Small-Business(50 or fewer emp.)
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Verified Current User
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Incentivized Review
What do you like best about Mailgun?

Developer API is nicely documented and versatile Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Logs going back further would sometimes be helpful Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Learn the API, its powerful Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I need a high level of control over the content that I send, and the conditions under which I send it. Mailgun solves this for me in a way where popular services seemed lacking. Review collected by and hosted on G2.com.

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Verified User in Internet
AI
Mid-Market(51-1000 emp.)
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Review source: Organic
(Original )Information
What do you like best about Mailgun?

Mailgun is great because of how easy it is to create new emails programatically. We use it to send emails from our application. We get a lot of requests for new emails or changes to existing emails. Mailgun's API makes these changes easy and fast. Also being able to segment and tag emails based on simple header parameters means we can handle all of our use cases simply.

The documentation is also really useful when trying to figure out new features or change how we use it. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

We do not use the templates available on the front end. We send over the email as we want it sent. The few times I have looked into their templates I have found them not very user friendly. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We use Mailgun to send our user and admin messages form our application to the users and administrators. Mailgun has allowed us to easily setup and manage these emails from within our app. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
II
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Mailgun?

Easy to configure and integrate into Wordpress Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Free IP's frequently get greylisted or blocked by corporate mail filters Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Try with one or two domains first, if you get lucky your IP will be clean and whitelisted and you will not need to upgrade. 10,000 free is more than enough for most small business users. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Good dedicated IP for sendability and troubleshooting delivery problems. We like having authenticated SMTP access and also API access should we choose to automate our sending. Review collected by and hosted on G2.com.

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Nedim B.
NB
Business Development Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Mailgun?

Customer service is great. If you need help, they are there to help you. They spend the extra effort to understand your situation and provide a personalized help. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Sometimes, delivery rates decreases unexpectedly. There are a few things that needs to be changed on the reporting side. However, these are minor things compared to the overall service. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

I suggest using Mailgun because they provide a good service as well as great customer support. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I don't need to worry about getting into blacklists. Mailgun handles email delivery for me. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

The reliability and the logs have been the most powerful features. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The logs could still be more powerful. I don't like, for example, that I need a full email address when searching. A lot of searches I've done in the past have been for a domain. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Hotmail/MSN/Live email addresses have been a major issue (i.e. in terms of rejections), but this is probably on Microsoft's end. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We need to email clients and customers using reliable, non-blacklisted IPs and the service has done that well for us. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Mailgun?

The ease of use of the API, it's clear and documented well. The logging in the application is great, it has helped us many times in development and in production to troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The receive mail API webhook was lacking in parsing some rtf emails, was worked around. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Use the API, check out the domain level logging, it's extremely useful. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Sending emails on behalf of our users, ingesting emails and storing for our users. Much easier to setup, manage, and use than an actual SMTP server. Review collected by and hosted on G2.com.

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Verified User in Internet
CI
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

Mailgun offers 1,000 free emails per month, which is great for using it on small projects for free and then seamlessly scaling when the customer grows. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

If I had to pick something to dislike, I wish the 'routing' feature had a better scripting editor. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I used Salesforce and needed a way to send emails outside of their system. It is free, works over HTTPS connections, and is a dead simple interface. Review collected by and hosted on G2.com.

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