Ben C.
BC
Ben C.
Manager - Digital Forensics
Mid-Market (51-1000 emp.)
"Intuitive and Efficient, but Noise and Large Datasets Can Be Tricky"
3.5/5
What do you like best about Magnet Forensics?

Very intuitive and efficient tool for data processing. Easy to teach junior staff Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Sometimes produces noise that can feel misleading. Large data sets are not very easy to work with, especially across multiple data sources Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Mid-Market (51-1000 emp.)
"Truly User-Driven Team That Listens"
5/5
What do you like best about Magnet Forensics?

They are extremely user-driven and genuinely listen to what users have to say. Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

We use a lot of integrated products, and at times support can be slower than we’d like when issues come up. There also tends to be a lot of back-and-forth before things get resolved. Review collected by and hosted on G2.com.

Response from Rick Andrade of Magnet Forensics
Edit edit

Thank you for the feedback! We're happy to hear that our solutions have been helpful in reducing your heavy workload. We're sorry to hear that support resolution can sometimes be longer than expected. We understand the gravity of many of the cases being worked on and want to make sure we're as timely and accurate as possible, but we'll continue to strive to resolve situations quickly as we can.

Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Versatile Forensics Data Ingestion with Fantastic Support"
5/5
What do you like best about Magnet Forensics?

It is versatile and can ingest whatever format I throw at it from what tools I am using. Support is also fantastic! Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Can crash doing cloud collections. Can take a long time depending on size and scope of collection. But understandable. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Axiom Process Is Incredibly User-Friendly for Processing and Review"
5/5
What do you like best about Magnet Forensics?

How user friendly all the software is to process and review Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

There is no dark mode for Axiom Process. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Magnet Makes My Job Easier—My Top Choice Over Competitors"
5/5
What do you like best about Magnet Forensics?

Magnet makes my job a lot easier, and I genuinely prefer it to any competitor. Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

I haven’t experienced any physical downsides. The only limitation for my agency is that the budget can sometimes be a constraint. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Enterprise (> 1000 emp.)
"Great Lab Tools with Strong Customer Engagement and Continuous Updates"
5/5
What do you like best about Magnet Forensics?

The tools we’ve integrated into our lab work well, have great customer engagement and are constantly being updated to reflect changes in the field Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Sometimes product changes happen very quickly, can be difficult for planning budgets at times. Review collected by and hosted on G2.com.

Response from Rick Andrade of Magnet Forensics
Edit edit

Thank you for your feedback! We're pleased to hear that our tools are helping to increase lab efficiency and ease of reporting, as well as providing device access support. We understand the importance of balancing rapid updates with budget planning and will take it into consideration.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Easy to Learn UI, But Costs Add Up with Add-Ons"
3.5/5
What do you like best about Magnet Forensics?

It is a very easy user interface and is simple to learn. Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

It is expensive and requires the purchase of several additions Review collected by and hosted on G2.com.

Response from Rick Andrade of Magnet Forensics
Edit edit

Thank you for your feedback. We're glad to hear that you find the user interface easy to learn. We also understand your concerns about the cost of add-ons and will certainly take this feedback into consideration.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"As powerful as EnCase yet a lot simpler workflow to obtain forensic data"
5/5
What do you like best about Magnet Forensics?

I really like how easy it is to analyze, preserve, and present forensic data from physical devices, networks, and the cloud, thanks to their wide range of parsers that make it a cinch. Plus, the workflows and navigation are super straightforward, even if you’re not an expert with the tool! Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Highly likely that cyber attacks to a corporate environment will involve some sort of web server. Axiom does have a custom parser tool to create your own parsers, but would be useful if IIS logs had a default parser support. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best Overall Forensics Suite"
4.5/5
What do you like best about Magnet Forensics?

Integrations with third party products and between their own products makes things run smoothly for the most part Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Slow speeds when loading larger datasets in cases. Sometimes the viewer doesn't load artifacts Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Open to New Ideas and Helpful Product Guidance"
5/5
What do you like best about Magnet Forensics?

They are open to new ideas for their products and they are helpful explaining their current products Review collected by and hosted on G2.com.

What do you dislike about Magnet Forensics?

Their tools are geared a little more towards law enforcement side of forensics and not necessarily security defense side Review collected by and hosted on G2.com.