--- title: Magical Reviews meta\_title: 'Magical Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how Magical works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 76 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Magical Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **time-saving automation** of Magical, enhancing productivity and managing workloads effectively. [(13 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523148&qs=pros-and-cons#reviews) Users love the **time-saving automation** of Magical, making workload management more efficient and less stressful. [(12 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523307&qs=pros-and-cons#reviews) Users value the **time-saving automation** of Magical, which helps them manage their workload efficiently. [(11 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523352&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Magical, enhancing productivity and efficiency with convenient shortcuts and automation. [(9 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523158&qs=pros-and-cons#reviews) Users love the **efficiency** of Magical, as it automates tasks and significantly saves time on workflows. [(5 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522850&qs=pros-and-cons#reviews) Users face **technical issues** with Magical, including glitches, inconsistent web pages, and difficulty in debugging errors. [(4 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523328&qs=pros-and-cons#reviews) Users find the **complexity** of the programme overwhelming, with complicated manuals and multiple steps hindering usability. [(2 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522875&qs=pros-and-cons#reviews) Users find the **difficult settings** of Magical can be clunky and less intuitive during initial setup. [(2 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522899&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , wishing for a more user-friendly experience to ease usability. [(2 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522861&qs=pros-and-cons#reviews) Users find Magical **not intuitive** , especially when in a rush, as it requires time to learn effectively. [(2 mentions)](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=2048741&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Magical ##### 1. Automation Users value the **time-saving automation** of Magical, enhancing productivity and managing workloads effectively. [ See 13 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good for shortcuts" What do you like about Magical? Save time with scripts, I can manage better my time ![Shobhna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhna M.") SM Shobhna M. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for keeping track on shortcuts and save time." What do you like about Magical? I like the way it's saving my time that I spent on entering the information. It's efficient in automating specific needs. ##### 2. Time-saving Users love the **time-saving automation** of Magical, making workload management more efficient and less stressful. [ See 12 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523307&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good for shortcuts" What do you like about Magical? Save time with scripts, I can manage better my time ![Shobhna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhna M.") SM Shobhna M. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for keeping track on shortcuts and save time." What do you like about Magical? I like the way it's saving my time that I spent on entering the information. It's efficient in automating specific needs. ##### 3. Time-Saving Users value the **time-saving automation** of Magical, which helps them manage their workload efficiently. [ See 11 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523352&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good for shortcuts" What do you like about Magical? Save time with scripts, I can manage better my time ![Shobhna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhna M.") SM Shobhna M. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for keeping track on shortcuts and save time." What do you like about Magical? I like the way it's saving my time that I spent on entering the information. It's efficient in automating specific needs. ##### 4. Ease of Use Users appreciate the **ease of use** of Magical, enhancing productivity and efficiency with convenient shortcuts and automation. [ See 9 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing tool that saves so much time." What do you like about Magical? Makes integrations so much easier. Makes me much more efficient. ![Leslie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leslie A.") A Leslie A. Small-Business (50 or fewer emp.) 5.0/5 "Magical has made my days easier" What do you like about Magical? It's easy to complete tasks. I enjoy working with it. ##### 5. Efficiency Users love the **efficiency** of Magical, as it automates tasks and significantly saves time on workflows. [ See 5 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522850&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good for shortcuts" What do you like about Magical? Save time with scripts, I can manage better my time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing tool that saves so much time." What do you like about Magical? Makes integrations so much easier. Makes me much more efficient. ### 5 Cons or Disadvantages of Magical ##### 1. Technical Issues Users face **technical issues** with Magical, including glitches, inconsistent web pages, and difficulty in debugging errors. [ See 4 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1523328&qs=pros-and-cons#reviews) See Related User Reviews ![Leslie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leslie A.") A Leslie A. Small-Business (50 or fewer emp.) 5.0/5 "Magical has made my days easier" What do you dislike about Magical? Sometimes it doesn't turn on automatically and I have ti refresh. ![Shobhna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhna M.") SM Shobhna M. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for keeping track on shortcuts and save time." What do you dislike about Magical? Sometimes it's really challenging in debugging errors. They can increase the limit of free access that would be really helpful for small business. ##### 2. Complexity Users find the **complexity** of the programme overwhelming, with complicated manuals and multiple steps hindering usability. [ See 2 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522875&qs=pros-and-cons#reviews) See Related User Reviews ![Mohnish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohnish M.") MM Mohnish M. Small-Business (50 or fewer emp.) 5.0/5 "Makings working x10 faster" What do you dislike about Magical? I dislike the complexity of the programme. It does have a lot of potentials, but the manual is too complicated for me to quickly learn how to use it. ![Jennifer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer F.") JF Jennifer F. Mid-Market (51-1000 emp.) 4.5/5 "Great software I use everyday for my emails!" What do you dislike about Magical? Maybe there are too many steps to create a shortcut. I don't use the "tag" option as I don't understand the use. ##### 3. Difficult Settings Users find the **difficult settings** of Magical can be clunky and less intuitive during initial setup. [ See 2 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522899&qs=pros-and-cons#reviews) See Related User Reviews ![Lacie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lacie K.") LK Lacie K. Small-Business (50 or fewer emp.) 4.0/5 "Time saver!" What do you dislike about Magical? I wish it were a little more user-friendly. It did take me a bit to use it with ease. ![Jake K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake K.") JK Jake K. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use! Saves LOADS of Time!" What do you dislike about Magical? Some of the transfer and variable features do not work on all web pages (in my experience) and they can be a bit clunky to initially set up. I would l ##### 4. Learning Curve Users find the **learning curve challenging** , wishing for a more user-friendly experience to ease usability. [ See 2 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=1522861&qs=pros-and-cons#reviews) See Related User Reviews ![Shobhna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhna M.") SM Shobhna M. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for keeping track on shortcuts and save time." What do you dislike about Magical? Sometimes it's really challenging in debugging errors. They can increase the limit of free access that would be really helpful for small business. ![Lacie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lacie K.") LK Lacie K. Small-Business (50 or fewer emp.) 4.0/5 "Time saver!" What do you dislike about Magical? I wish it were a little more user-friendly. It did take me a bit to use it with ease. ##### 5. Not Intuitive Users find Magical **not intuitive** , especially when in a rush, as it requires time to learn effectively. [ See 2 mentions ](https://www.g2.com/products/magical/reviews?filters%5Bsentiment_snippet%5D=2048741&qs=pros-and-cons#reviews) See Related User Reviews ![Divina C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divina C.") DC Divina C. Small-Business (50 or fewer emp.) 5.0/5 "Magical" What do you dislike about Magical? Honestly, I've been using Magical for two months now, and I can't find any dislike about it. It's super easy to use, and super inconvenient especial ![Lacie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lacie K.") LK Lacie K. Small-Business (50 or fewer emp.) 4.0/5 "Time saver!" What do you dislike about Magical? I wish it were a little more user-friendly. It did take me a bit to use it with ease. ## Top-Rated Alternatives [ ![Zapier](https://images.g2crowd.com/uploads/product/hd_favicon/09b983be128970316413d9f835f337b5/zapier.svg "Zapier") Zapier 4.5/5(2,086) ](https://www.g2.com/products/zapier/reviews) [ ![TextExpander](https://images.g2crowd.com/uploads/product/hd_favicon/27824dfcd4437f15d575cc1527b2ace2/textexpander.svg "TextExpander") TextExpander 4.8/5(509) ](https://www.g2.com/products/textexpander/reviews) [ ![Integrately](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ffa49cedf22d305fd2c5fd41cca142f/integrately.png "Integrately") Integrately 4.7/5(709) ](https://www.g2.com/products/integrately/reviews) [ View All Alternatives ](https://www.g2.com/products/magical/competitors/alternatives) ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Licensed Marriage and Family Therapist Mid-Market (51-1000 emp.) 1/6/2023 "Has saved me hours of clinical documentation time!!!" 5/5 What do you like best about Magical? That I can make shortcuts to complete clinical documentation.I recommend this to all my co-workers and it has saved us all time doing notes for clients. Helps with assessments too! Review collected by and hosted on G2.com. What do you dislike about Magical? That I do not know all of the tricks. I wish I could set up a call with someone to show me what I am missing; that would be absolutely amazing. There is nothing I don't like, it is great! Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? I do collaborative documentation when in sessions with clients. So being able to just type in a short cut work for the entire sentence I am trying to type helps me to focus more on what the client is saying instead of thinking about what I am typing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mohnish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohnish M.") MM Mohnish M. Area Manager Small-Business (50 or fewer emp.) 1/15/2023 "Makings working x10 faster" 5/5 What do you like best about Magical? Magical has been a fantastic tool for me to reduce the amount of time I spend typing repetitive, common information. With some additional training and development, it’s easy to customize the way that you work with it by adding filters and shortcuts, creating lists, and more. The best feature is something called “text-to-keyboard” which allows you to type out an entire sentence in an email message or document and then have it instantly converted into a keyboard shortcut. This means you no longer have to memorize or type clumsy abbreviations that represent words or phrases that are easy to forget. Review collected by and hosted on G2.com. What do you dislike about Magical? I dislike the complexity of the programme. It does have a lot of potentials, but the manual is too complicated for me to quickly learn how to use it. More tutorials would help the use case. Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? Making daily tasks a fraction of the time. The benefits are quite clear in the sense that it saves a lot of time and a clear systematic message can be sent multiple times. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ailsa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ailsa B.") AB Ailsa B. Operations Manager, Delivery Mid-Market (51-1000 emp.) 1/9/2023 "Magical saves me time every day!" 5/5 What do you like best about Magical? I love that I can create shortcuts that can be used by myself and my team! It is helping me and my team and save so much time. It is much easier than other keyboard shortcuts to share with my team. Review collected by and hosted on G2.com. What do you dislike about Magical? So far, I haven't found any downsides to working with Magical! I am still exploring all the ways I can use it and can't wait until I can utilize it on my desktop! Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? Magical is helping my team create consistency in the information (emails) we send out. It is easy for me to update any formatting of any information we send across the whole team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel K. HelpDesk Specialist Mid-Market (51-1000 emp.) 1/5/2023 "Helps SO MUCH in my work." 5/5 What do you like best about Magical? So, I'm aware at this point that I'm not using all the features. However, based on the features I use - it really stands up to its name - magical. Short cut to office communications, emailing customers, etc. Works really flawlessly. Review collected by and hosted on G2.com. What do you dislike about Magical? As I've already said, I think I haven't tested all the features yet. Might be something to dislike there. However, don't think I have any problems at all with the tools I operate. Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? It allows me to save a lot of my time not typing the same stuff all over again and again in the easiest manner. Bindings work great and don't trigger without my need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB Jonathan B. Owner/Operator -Senior Healthcare Advisor Small-Business (50 or fewer emp.) 12/29/2022 "Massive Potential" 2.5/5 What do you like best about Magical? It's availability and quick reference regardless of where I am with my projects. Review collected by and hosted on G2.com. What do you dislike about Magical? I haven't come across any dislikes. The pop-up can be annoying, but I can most likely adjust those settings. Really, I haven't put the time into it to function specifically to my needs. It and I don't have enough communication data to have an opinion, but I can see how refined the application can be and the potential it has to help. Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? Nothing specific sets it apart from many other applications in fulfilling my needs, but its setup and accessibility are what I like most. Text tablets are clutch. Super easy to set up Implementation is primarily straightforward, seamless easily accessible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/10/2023 "Time Saver!!" 5/5 What do you like best about Magical? As a CSM, I repeatedly have to update my CRM daily from LinkedIn. Magical makes this really is to do with its transfers feature. Beyond that, I've saved several hours of time creating shortcuts for customer responses and taking sales notes. I have all sorts of shortcuts setup that have become part of my day to day. Review collected by and hosted on G2.com. What do you dislike about Magical? That word is getting out about how awesome it is Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? Spending more time with customers versus doing tedious tasks like updating my CRM or sending messages. Magical gives me my time back. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Md. Minhaz Kabir P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md. Minhaz Kabir P.") MP Md. Minhaz Kabir P. Mid-Market (51-1000 emp.) 2/2/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Magical the best expender ever" 5/5 What do you like best about Magical? Magical is one of the best expenders as it's very easy and friendly to use. Mostly everyone can use it like a pro. And is very helpful for typing and communication. Review collected by and hosted on G2.com. What do you dislike about Magical? Mainly it popup thing which is very annoying sometimes, to be honest, it's not helpful on a day to day life tasking, as when you are typing ist popup suddenly. Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? It's mainly helpful to write faster and by using magical writing become more efficient. And all of our executives use this expander to enhance their productivity. So everyone love its fracture. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/22/2022 "Love the tool, saves the time and effort!" 5/5 What do you like best about Magical? I love the side menu of the chrome extension, just need to add a search option it is easy and customizable My replies to customers are structured, with links added! and fast, I am known as a fast worker - and it is 100% bc of your tool - typing the same msg again and again would kill me and I'd work slower just bc I'd hate it. Review collected by and hosted on G2.com. What do you dislike about Magical? Sometimes I might forget the combination I used or need to change something and searching the correct combination might take time, it would be super helpful to be able to search comfortably for the combo sometimes I wish I could get a list (like excel) combo - text so I could structure them, as with time it gets out of hand, and I remember some and don't use others and then I have a few similar. grouping would be comfortable as well (like tags, but I'd look for a better option, like tabs for example (or buttons) Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? I work as customer service specialist, so I answer a lot of similar or identical questions. Having ready to use answers is crucial and I only need to customise some of it. With help of your tool I also make sure that all the polite and nice things are said to the customer (I might forget if I focus too much on the issue at hand) - so it definitely raises the quality of my work! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 1/6/2023 "Increased Efficiency and Reduced Headaches" 5/5 What do you like best about Magical? I love the ability to quickly type the things I'd have to copy/paste routinely. I primarily use it in Google Groups to add email templates instead of copying them from GMail each time. being able to type 3-4 characters instead of an entire email is a major time (and headache) saver. Review collected by and hosted on G2.com. What do you dislike about Magical? The variables haven't been useful for me yet. I want them to pull certain data from email subject lines to use in my email responses, but magical doesn't pick that up as a variable option. I'd also love it if one of the variables could be that day's date. Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? The main problem it's solving is the lack of email templates in google groups. I use magical in place of copy/pasting from a canned email list and it has saved me so much time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Avi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avi C.") AC Avi C. Customer Success Specialist Mid-Market (51-1000 emp.) 1/9/2023 "Easy to use, more robust than I imagined!" 5/5 What do you like best about Magical? It was easy to get set up with Magical, and I love how easy it is to create new shortcuts on the fly with the browser extension. Even short phrases that I type all the time are now just a couple clicks. I know that I could get even more out of it if I wanted to, especially with the Variables feature. I also appreciated how responsive and helpful Magical support was when I emailed them! Review collected by and hosted on G2.com. What do you dislike about Magical? I haven't encountered any issues with Magical :) Review collected by and hosted on G2.com. What problems is Magical solving and how is that benefiting you? Saving me a lot of time and grumbles just by reducing how many times I have to type the same phrases. Emails go a lot quicker when my introduction, sign off, and even some of the instructions I often send are just a few clicks. Review collected by and hosted on G2.com. 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