Moriessa J.
MJ
Moriessa J.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Efficient and Organized, but Needs Smoother Performance for Large Files"
4.5/5
What do you like best about M-Files?

As a payments agent, I appreciate how everything is organized in one place and easy to locate. This setup helps maintain a smooth workflow, enhances accuracy, and ensures that all actions are fully traceable. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I’m not a fan of how it tends to lag when searching for large files, and I also think it’s not particularly beginner-friendly. Other than those issues, though, I don’t have many complaints. Review collected by and hosted on G2.com.

Joseph A.
JA
Joseph A.
Private Wealth Advisor
Mid-Market (51-1000 emp.)
"Highly Intelligent Tool for Information & Document Management"
5/5
What do you like best about M-Files?

Being a knowledge work automation platform, M-files has been able to streamline our documents management and workflows requirements.

It has highly improved our information management systems making it easier and faster to locate and access information. This has freed our time greatly enabling us to concentrate on other strategic activities.

With it's meta driven capability, M-Files has eliminated the need for complex folder structures thus making our document search and organization much simpler and faster.

Finally, the ability to integrate M-Files with various platforms such as Salesforce and MS Teams has improved our workflow automation and collaboration thus increased efficiency and productivity. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I have not experienced any challenge while using M-files to this point. However, I will not hesitate to report any should we encounter in outflow and document management with this great product. Review collected by and hosted on G2.com.

Naresh S.
NS
Naresh S.
Security Operation Consultant
Security and Investigations
Mid-Market (51-1000 emp.)
"Simplified Information Management That Grows With You"
4.5/5
What do you like best about M-Files?

The way M-Files handles information is truly different from traditional systems. You don’t waste time figuring out which folder to save something in — you just describe the document, and the system organizes it for you. The tagging approach makes it simple to retrieve any file quickly, and we’ve seen a big drop in versioning mistakes since making the switch. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The software takes a bit of getting used to for new staff, especially those who have worked with folder-based storage all their lives. Also, on machines with heavier sync loads, the desktop app can feel sluggish from time to time. Review collected by and hosted on G2.com.

LT
Lidiia T.
Information Data Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy and efficient way to manage all documents in one place."
4/5
What do you like best about M-Files?

M-Files makes managing documents much easier by removing the confusion and effort usually involved. It clearly shows how a centralized system is better than a basic network drive or other cloud storage options. what i like most is the automation workflow automatically handles how and where files are stored and managed, and forms helps move forms smoothly between people in an organization without manal effort. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The software sometimes takes a while to open. Also, it doesn't work through a VPN, so if we are trying to use it from outside the country, it won't connect properly. Review collected by and hosted on G2.com.

Grace J.
GJ
Grace J.
Project Specialist
Mid-Market (51-1000 emp.)
"M-Files: Secure and Affordable Document Management, but Setup Can Be Costly"
5/5
What do you like best about M-Files?

M-Files centralizes document and files improving security of crucial ones thus secure them much to our advantage.

Customer support is available and willing to help all users in securely using the platform without any challenges.

M-Files is affordable and this makes an appropriate choice for document management in most organizations including even the MSMEs. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Initial setup may call technical expertise and if your organization does not have in-house technicians this call for outsourcing or hiring and this increases further the cost of acquiring the platform. Review collected by and hosted on G2.com.

CP
Cassi P.
Creative UX Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perfect for creative teams like ours, which move quickly!"
5/5
What do you like best about M-Files?

One of my main responsibilities is making sure the company is organized, accessible, and manages both creative and documentary elements properly. In our industry, constant workflow and rapid project modifications depend on orderly files. M-Files has revolutionized our organizing, retrieval, and sharing of our creative materials and documentation. Neatly stores our ad campaigns, reference photographs, customer briefs, and contracts so we never have to waste time looking for what we need. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

A handful of our first hires needed more time to get up to speed on the platform, even though the support personnel is excellent and offers training. Review collected by and hosted on G2.com.

GP
gabe p.
Digital Marketing Director
Small-Business (50 or fewer emp.)
"Improve the management of your work documents with the new features of M-Files."
5/5
What do you like best about M-Files?

As a user of M-Files I can say that it is a high quality program for handling and managing all your documents, being also very efficient for the creation of all types of professional documents and for managing and editing all your workload within a secure and very efficient platform.

In addition, M-Files is a work platform that stands out for the ease and accuracy that gives each user to manage their work activities, it is a great administrative system that facilitates the management of all your work processes. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I have nothing bad to mention about the functions and professional services of this platform, I recommend it because I am convinced of the quality of its services. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy Setup and Strong Support, but Occasional System Hiccups"
3.5/5
What do you like best about M-Files?

Setup was easy, and the support was robust. It’s also simple to use, even without any technical employees. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

At times, the system didn’t respond as expected and I needed technical assistance to diagnose the issue. Review collected by and hosted on G2.com.

divyam s.
DS
divyam s.
ai engineer
Small-Business (50 or fewer emp.)
"Simple Information Management That Expands With You"
4.5/5
What do you like best about M-Files?

Compared to standard systems, M-Files manages information in a very different way. Simply describe the document, and the system will organise it for you, saving you the trouble of deciding which folder to save it in. Since switching, we've noticed a significant decrease in versioning errors, and the tagging strategy makes it easy to find any file quickly. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

New hires, particularly those who have spent their entire careers using folder-based storage, need some time to become used to the software. Additionally, the desktop application may occasionally feel slow on computers with higher sync loads. Review collected by and hosted on G2.com.

JD
Jonathan D.
IT Operations Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Mobile Access and Effortless Syncing"
5/5
What do you like best about M-Files?

M-Files is fully mobile and can be accessed using android and IOS devices hence being portable. One can also work offline and it will automatically sync when you are online. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The learning curve of M-Files can be steep to new users as it has very many features. Review collected by and hosted on G2.com.