Sankalp  U.
SU
Sankalp U.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"M-Files: A Game-Changer for My Document Management"
4/5
What do you like best about M-Files?

I use M-Files to keep my document management streamlined and efficient. It’s been a game-changer in how I organize my files. M-Files uses metadata sort of thing , which makes it so much easier to find and manage everything. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The setup process can feel a bit complex and requires a bit of time to configure properly. Some advanced features I felt have a steep learning curve, which makes it harder for users to get the most out of them quickly, and integrations could have been smoother. Review collected by and hosted on G2.com.

Shivanshi s.
SS
Shivanshi s.
Technical Content Writer
Mid-Market (51-1000 emp.)
"Effortless Document Management and Collaboration with M-Files"
4/5
What do you like best about M-Files?

I used this product for an enterprise client while working as their freelance documentation/content writer. I liked how M-Files makes it effortless to organize and find documents through its metadata-driven structure. You need to search by what a file is, not where it’s stored. The automated workflows and version control also make collaboration smooth and transparent, especially across large teams. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

It required some initial setup and user training to fully leverage its powerful features and automation capabilities. SaaS-based would have been better. Review collected by and hosted on G2.com.

MS
Manoj S.
Manoj SR Active Data Verification Analyst
Mid-Market (51-1000 emp.)
"Boosting Productivity Through Intelligent Document Management"
4.5/5
What do you like best about M-Files?

It like A User-friendly interface Easy to learn and reduces dependency on manual file management Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Not fully some times limited offline flexibility Working smoothly without internet access can be challenging compared to basic file storage tools. Review collected by and hosted on G2.com.

Gaurav K.
GK
Gaurav K.
Devops
Mid-Market (51-1000 emp.)
"Finding my files easily with M-Files"
5/5
What do you like best about M-Files?

M-Files has a few features which are not available in other tools for file managing. It is easy to find my files with it as it allow me to find my files with and names and content of the files as well. The hierarchy of files can be customized according to our needs. Our team uses it to store our important files with next level security. It is easy to implement it in our systems and clouds. Customer support is just a mail or phone call away. We have been using it manage our most of the files. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

There is nothing specific which I dislike about it but user interface could have been better. Review collected by and hosted on G2.com.

KH
Kai H.
Professional Services
Mid-Market (51-1000 emp.)
"M-Files good stable DMS - very easily customizable"
4/5
What do you like best about M-Files?

M-Files hits the nail on the head perfectly. With its modern metadata-driven design, it is perfect for combining with AI. Additionally, M-Files can be easily adapted to any industry, even without programming knowledge or service providers. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M-Files is a pioneer for the cloud. This often leads to problems, especially in Germany. New features first come to M-Files Cloud and only later to M-Files on premise. Review collected by and hosted on G2.com.

RB
Roni B.
Development manager
Mid-Market (51-1000 emp.)
"Great Scalability and Integration, but Metadata Structure Needs to be carefully thought"
4/5
What do you like best about M-Files?

Scalability and integration possibilities to many crucial services

Easy to start using the system

Possibility to make low code upgrades without M-Files help

Proactive customer support that helps you keep moving forward Review collected by and hosted on G2.com.

What do you dislike about M-Files?

As you progress with M-Files, you might find that the original metadata structure requires adjustments or updates along the way. Review collected by and hosted on G2.com.

LS
Laura S.
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Document Management with Instant Search and Seamless Integration"
5/5
What do you like best about M-Files?

What I really love about M-Files is that it's easy to use, the search is instant and it saves me work time. The interface is very easy to use, in addition, it allows me to connect and manage documents in SharePoint, network drives or even other systems. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

There's nothing I dislike about M-Files, it's easy to use, I love it. Review collected by and hosted on G2.com.

MS
Max S.
Process integration lead
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Excellent Search and User-Friendly Platform That Saves Time and Money"
5/5
What do you like best about M-Files?

Your search feature is excellent. Not only does it save me time and money, but it also feels secure. The platform is straightforward to use and doesn't demand any special skills or advanced knowledge. Its user-friendly interface makes the entire search process easy and accessible. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

There’s nothing I dislike about this tool; it’s excellent, straightforward to use, and easy to handle. Review collected by and hosted on G2.com.

Muddassar I.
MI
Muddassar I.
Software Solutions Consultant
Mid-Market (51-1000 emp.)
"Best ECM"
5/5
What do you like best about M-Files?

Very easy to create classification structure and easy to deploy the entire solution. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M-Files Classic Web needs more improvement. Review collected by and hosted on G2.com.

Madiha Z.
MZ
Madiha Z.
Customer Experience Leader
Small-Business (50 or fewer emp.)
"Now I don't need to waste time searching for files, instead M-Files does it all for me now"
4.5/5
What do you like best about M-Files?

What I appreciate most about M-Files is how it turns document chaos into clarity. Its metadata-driven approach is a game-changer—no more endless folder digging—just a quick search and I have what I need. Compared to other platforms I’ve tried (like SharePoint or DocuWare), M-Files feels more intuitive and agile, especially when it comes to workflow automation and metadata tagging. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The initial setup was complex and felt overwhelming at first. There’s definitely a learning curve—especially for people who aren’t familiar with document management systems or aren’t very tech-savvy and I also feel their mobile app could use some improvements especially for offline access. Review collected by and hosted on G2.com.