--- title: M-Files Reviews meta_title: 'M-Files Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how M-Files works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 273 scale: '5' date_modified: '2026-07-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # M-Files Reviews **Vendor:** M-Files Corporation **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 273 ## About M-Files M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV ## M-Files Pros & Cons **What users like:** - Users find M-Files to have a **simple, user-friendly interface** that enhances file organization and management efficiency. (93 reviews) - Users value the **effortless organization and accessibility** of M-Files, enhancing collaboration and data management significantly. (52 reviews) - Users value the **easy access** to files, appreciating the secure storage and user-friendly interface of M-Files. (45 reviews) - Users value the **efficient data management** capabilities of M-Files, enhancing document organization and information retrieval significantly. (39 reviews) - Users value the **efficient organization** capabilities of M-Files, which streamline workflows and enhance file management. (39 reviews) - User Interface (39 reviews) - Users appreciate the **seamless integrations** of M-Files, enhancing productivity with tools like Microsoft Office and Teams. (37 reviews) - Users value the **unbeatable security features** of M-Files, enhancing document management with robust controls and audit trails. (34 reviews) - Metadata Indexing (31 reviews) - Search Functionality (31 reviews) **What users dislike:** - Users find that M-Files has a **steep learning curve** requiring significant time and training for effective onboarding. (32 reviews) - Users note that **initial training required** can slow down onboarding, especially for those accustomed to traditional file structures. (26 reviews) - Users often experience **slow performance** with M-Files, particularly when processing large documents or conducting complex searches. (19 reviews) - Users often experience **slow loading** times with M-Files, particularly when managing large document volumes and complex searches. (15 reviews) - Users find M-Files' **outdated interface and inconsistencies** a challenge, especially for adapting to new versions. (13 reviews) - Users face **limited customization** in M-Files, causing challenges with document editing and version compatibility. (11 reviews) - Performance Issues (11 reviews) - Complexity (10 reviews) - Difficult Setup (9 reviews) - Lacking Features (9 reviews) ## M-Files Reviews ### 1. M-Files has streamlined our data management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about M-Files?** We were excited that M-Files and their partners were able to assist us in developing a custom solution to our data management needs. It has helped us streamline our large data management tasks and share information among the Team members more quickly and accurately. **What do you dislike about M-Files?** Implementation and launch could have been more effective with additional training from the M-Files staff and/or partners. **What problems is M-Files solving and how is that benefiting you?** We utilize M-Files to establish and manage a large amount of data for our preconstruction efforts in the commercial construction industry. We have realized our ability to standardize the data management process in a more timely and cost effective method than tradition methods of data management.s ### 2. powerful and reliable software **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano A. | Mr., Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** It is easy to manage and easy to use. Going folderless has never been so easy. **What do you dislike about M-Files?** I dislike very few things, maybe it is costly and you have to pay a subscription for the updates. **Recommendations to others considering M-Files:** try it and you will like it **What problems is M-Files solving and how is that benefiting you?** I am storing all kind of files and I do not need to remember where they were. It takes his place ad it is very easy to search. ### 3. Document Management! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan G. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Chronoscan with M-Files is amazing. The interface is seamless with Windows. When set up correctly, the product is rock solid. Searching is a breeze. **What do you dislike about M-Files?** The price can add up. Would like to see full OCR included in the main product. Would like to have more compatibility with 3rd party products. **What problems is M-Files solving and how is that benefiting you?** Migrating a few 100,000 documents to digital for space, storage, and tracking. The program, once set up, has amazing capabilities. ### 4. Easy to use document management system **Rating:** 5.0/5.0 stars **Reviewed by:** Vineta R. | IT Project and Integrated Management System Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about M-Files?** User friendly interface, easy administration. Very powerpul access management according to user roles and document metadatas. Powerfull search. Users like the system, they are eager to use it. **What do you dislike about M-Files?** We reached performance problems using built-in Firebirds DB quite soon. Now we are considering move to MS SQL, hoping it would help increase performance. **What problems is M-Files solving and how is that benefiting you?** Paperless office. All company documents are in one place. Workflows for approving the documents. ### 5. M-Files review **Rating:** 4.5/5.0 stars **Reviewed by:** John I. | Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2018 **What do you like best about M-Files?** It's easy to get into and has a lot of great features **What do you dislike about M-Files?** At times it can slow down or throw out unexpected errors. Usually restarting the software or discarding any edits you're making takes care of that **Recommendations to others considering M-Files:** FIll in as much metadat as possible for the best results **What problems is M-Files solving and how is that benefiting you?** Metadata truly helps to connect everything and makes it easier for everyone to find their documents ### 6. M-Files Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy R. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** I would say the best feature of M-Files is the security. It allows us to lock down files without it being on a shared drive that could be compromised. **What do you dislike about M-Files?** Nothing at this point. We have been using M-Files for about 5 years and have little to no problems with it. **What problems is M-Files solving and how is that benefiting you?** Private users personal Data, OCR function. Metadata function to catalog specific data used daily. ### 7. M-Files makes your work more enjoyable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** You find documents no matter who has saved it (as long as you have access rights naturally). The system is flexible, the project with them was fast and easy. **What do you dislike about M-Files?** There is nothing I dislike. So far M-Files has fullfilled all my demands. **What problems is M-Files solving and how is that benefiting you?** Promlem was document caos related to archiving, versioning, workflows etc. Now finding the documents is easy, you dont have to care about versioning etc at all. The most I like about the virtual folders is that you Can modify the folders based on your needs. And the search makes my day. ### 8. Happy New M-Files Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Sue B. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** I love the intuitive nature, ease of use and flexibility of M-Files. **What do you dislike about M-Files?** Nothing that I have encountered yet in my experience **What problems is M-Files solving and how is that benefiting you?** I am reselling this product, but I also use it personally for all of my work files. It has made it much easier to track, manage and share documents in my every day experience. ### 9. Time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron T. | Information Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2018 **What do you like best about M-Files?** M-Files allows us to easily recall any contract instantly. We have been able to completely digitise all of our offsite archive boxes and save money in storage costs. **What do you dislike about M-Files?** Our implementation of M-Files depends on ChronoScan which unfortunately is not very intuitive to use. M-Files however is excellent. **What problems is M-Files solving and how is that benefiting you?** Digital archiving of completed sale contracts ### 10. Saved so much time during audits **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Office Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Easy search and find of all documents. Has eliminated digging through mounds of boxes in our warehouse. **What do you dislike about M-Files?** Some of the cooler features are sometimes complicated to program and training is very expensive. **What problems is M-Files solving and how is that benefiting you?** This has helped so much for our audits, it literally saves days that everything is so easily found and accessible. ### 11. Flexible and intuitive tool for information management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** Comprehensive information management tool that adapts to the needs of any kind of organization without major customization projects. Intelligent metadata layer makes smooth transition projects and integration a breeze. Web and desktop client are really fast (I have yet to find any lagging) and the user interface is really intuitive. **What do you dislike about M-Files?** I haven't found anything yet that I would dislike. **Recommendations to others considering M-Files:** The most intuitive information and document management solution I have ever used which is also capable of so much more. **What problems is M-Files solving and how is that benefiting you?** Document management, CMDB, archiving. Process automation through workflow management. ### 12. M-files Document Control **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** The granular Security capability's of M-files is powerful to manage compliance **What do you dislike about M-Files?** The mobile app needs some updating to make it work more like the desktop navigation. **Recommendations to others considering M-Files:** Easy to use and administer **What problems is M-Files solving and how is that benefiting you?** Project management information control and transmittal's to Clients. Documents are now controlled for what version is propitiated and access control. ### 13. Managing all kind of docs in a very efficient way **Rating:** 4.5/5.0 stars **Reviewed by:** Gianni C. | General Manager, International Trade and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** How easy you can save docs and retriev them by project, customer, content **What do you dislike about M-Files?** nothing special, M-files fully meeting our needs **Recommendations to others considering M-Files:** make a trial and have a look to M-Files tour **What problems is M-Files solving and how is that benefiting you?** We improved eficiency in managing projects and made easy to find info related to past projects even years after completion ### 14. a very good DMS!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** very easy to use and very easy to bring also "resistant" people to find it useful **What do you dislike about M-Files?** That we often would have proposals to make performing changes, but it is not easy to get them done **Recommendations to others considering M-Files:** use it for all your employees and not start with test-users. you will always remain in the old world!! **What problems is M-Files solving and how is that benefiting you?** Filing everything in our tax firm. now we have a clear structure of directories and everything knows where he has to save the different contracts etc we generate and send to our clients ### 15. Difficult to navigate and manage **Rating:** 3.0/5.0 stars **Reviewed by:** Trevor S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** coordination of client data, versioning, form creation, single sign-on, collaboration on project documents **What do you dislike about M-Files?** too many nested folders, difficult to navigate and control input content, difficult to search **Recommendations to others considering M-Files:** Good for managing documents and controlling versioning, form creation and management, single sign-on **What problems is M-Files solving and how is that benefiting you?** Document change management, versioning of documents, data containers ### 16. The future for Data management is here, right now! **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit s. | consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2018 **What do you like best about M-Files?** The simple UI and its functionalities, metadata - driven architecture, extensions. **What do you dislike about M-Files?** processing to be handled more quicker and smooth. **What problems is M-Files solving and how is that benefiting you?** Maintain employee records, documents of projects. Makes life simpler and easy, find the needed thing any-time with a single search( when it looks into the document too) ### 17. MFiles is a very good product and assists us in not only our needs but also our customer's needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** We use MFiles to not only be the keeper of our document needs but have utilized it to be able to give our customers a place to go to get supporting documents for our invoices to them. We can also get information from MFiles to update our accounting system. **What do you dislike about M-Files?** There is nothing I can say about the product that I don't like. **What problems is M-Files solving and how is that benefiting you?** We have the ability to provide our customers supporting documents which can be years old that they have lost. ### 18. Great tool for managing business content **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Ability to customize objects as and workflows easily. Possibility of managing so many business processes with a single software from purchasing to inventory management, and controlled documents. **What do you dislike about M-Files?** Handling of bigger files that have lots of graphical content (PowerPoint files most typically). Not being able to use customized fonts for the PFD converter. **What problems is M-Files solving and how is that benefiting you?** Enforcing standard working methods (workflows and review/approval practices), manufacturing controls, equipment, inventory control, purchasing controls, traceability from purchased parts to manufactured and delivered products. ### 19. Revolutionary e-document management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Meta data driven search function allows for the instant search for documents based on a number of data fields (title, date, creator, etc.) **What do you dislike about M-Files?** Difficult workflow build process. Could be made more intuitive and interactive. **Recommendations to others considering M-Files:** Appoint and train an Administrative "super user" who can control the vault(s) and build workflows, etc. **What problems is M-Files solving and how is that benefiting you?** Access to certain document types is now controlled through the Class permissions. Elimination of complicated folder structures, document passwords and other means of controlling access ### 20. We like the M-files due its high level of document management. **Rating:** 5.0/5.0 stars **Reviewed by:** Jiří D. | Commercial director, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** Speed of system, Robustness, Speed of developing new versions and fixing of issues, Client and Mobile apps, connectivity, Workflows **What do you dislike about M-Files?** Not dislike, but prefer to have some possibility of making virtual folders inside of views. **What problems is M-Files solving and how is that benefiting you?** Document management ### 21. Recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** basically no training required, if you use Microsoft office and/or I-phone you almost ready to go. **What do you dislike about M-Files?** the offline function is a bit of a "pain" **Recommendations to others considering M-Files:** go for it **What problems is M-Files solving and how is that benefiting you?** document storage, sharing, collaborating and auditable document trail. ### 22. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** The team that I worked with was great at communicating with me and fully reviewed the products and the process with us. **What do you dislike about M-Files?** Can be expensive, but worth the money if you need the service. **Recommendations to others considering M-Files:** Set up a consultation to learn more to find out if it's right for you. They are very helpful and willing to answer your questions. **What problems is M-Files solving and how is that benefiting you?** What used to be stacks of papers is now organized and searchable by keyword. ### 23. Document life is better now. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** This is a feature rich piece of software. Users can manage documents much more efficiently. It's now about where to look, but more so about what your looking for. Gone are the days of confusing folder structures to save documents. Classifying documents is much more efficient. Permissions and security management is simplified. **What do you dislike about M-Files?** More support needed for implementation planning and execution. **Recommendations to others considering M-Files:** Get a detailed implementation plan **What problems is M-Files solving and how is that benefiting you?** Form managements and simplification of workflow heavy processes. ### 24. Fantastic tool for my job. **Rating:** 4.5/5.0 stars **Reviewed by:** Mario Alberto D. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2018 **What do you like best about M-Files?** The ability to find any document wherever I'm! **What do you dislike about M-Files?** No integration with Mac computer and pricing flexibility. **What problems is M-Files solving and how is that benefiting you?** Quickly find all company documents and information that I need and track the business activities I follow. ### 25. A good ECM/DMS solution in a reasonable price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2018 **What do you like best about M-Files?** Strong access control with easy file management **What do you dislike about M-Files?** The tool currently does not provide a desktop client for MAC users **Recommendations to others considering M-Files:** Check for MAC support **What problems is M-Files solving and how is that benefiting you?** Document repository with version control fas a single source of truth. ### 26. Rich DMS **Rating:** 5.0/5.0 stars **Reviewed by:** Hamed M. | Implementation Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2018 **What do you like best about M-Files?** Work flow engin and configuration very esay using virtual designer to do that **What do you dislike about M-Files?** Nothing All features working fine and compatible with many fields **What problems is M-Files solving and how is that benefiting you?** Routing the documents to all department with proper workflow ### 27. Modern, capable, and so-far well supported **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** M-Files has Well Developed Integrations into Microsoft Products (Microsoft Outlook). Additionally, Ease of user customization, and ability to login with Network Credentials. **What do you dislike about M-Files?** We had hoped for more intuitive built in modules for Email Automation, as well as PDF markups. **Recommendations to others considering M-Files:** Establish your criteria well before beginning implementation. Clearly spell out your paper process. **What problems is M-Files solving and how is that benefiting you?** Workflow for quotations, order handling. M-Files has helped us assign accountability for work to be completed. ### 28. M-Files is an amazing document and knowledge management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** M-Files provides a comprehensive platform to capture knowledge, both in document and discrete data form, about how a company operates. It enables the capture of "Tribal Knowledge" that would otherwise be undocumented. **What do you dislike about M-Files?** There's quit a bit of functionality; it takes a while to absorb it all. **Recommendations to others considering M-Files:** Conduct a trial first **What problems is M-Files solving and how is that benefiting you?** Documenting Service Delivery processes for IT solution providers; enables them to improve efficiency and value for their clients. ### 29. Amazin ECM solution at cost effective price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about M-Files?** The flexibility of the platform is what I like best. **What do you dislike about M-Files?** There are no components of the M-Files platform that I'm unhappy with. **Recommendations to others considering M-Files:** Do not make a decision to partner with another ECM vendor before trialling the M-Files solution **What problems is M-Files solving and how is that benefiting you?** Automation. Not only have we been able to automate some of our manual processes but we also now have a consolidated data repository that is easily searchable. ### 30. M-Files has transformed the way we do things **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** M-Files is very flexible in how files are stored. This helps in adoption. **What do you dislike about M-Files?** File name structure is limited to too few characters. **What problems is M-Files solving and how is that benefiting you?** Sharing files which wouldn't normally be shared. ### 31. The search capability is excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Maureen M. | Sr. Business Analyst, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Saving storage and time to find documents. **What do you dislike about M-Files?** It is hard for users to make the switch the concept took time to set in **What problems is M-Files solving and how is that benefiting you?** records management government compliance ### 32. Very good ECM **Rating:** 4.0/5.0 stars **Reviewed by:** Wael A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Excellent solution, easy to implement and use, very good support **What do you dislike about M-Files?** nothing, working with M-Files with more than a year **What problems is M-Files solving and how is that benefiting you?** Document management and organizing and workflow management ### 33. World class **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** Organised metadata structure is very powerful method when conneting things with relations and dependencies they naturally have. I haven't had this possibility with other softwares. **What do you dislike about M-Files?** Some optional features should be in standard version as well. **Recommendations to others considering M-Files:** Implement optional features into standard version. They are not worth for paying for but might give some competetive advantage for you. **What problems is M-Files solving and how is that benefiting you?** Huge time saving. ### 34. Fnatastic solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2018 **What do you like best about M-Files?** Rolling this out for clients is a fantastic. Fantastic support (both pre and post sale) and such an elegant solution which really makes document management a breeze **What do you dislike about M-Files?** Ensure to get the groundwork right in the first instance - take your time to detail the metadata and get it right! **What problems is M-Files solving and how is that benefiting you?** Replaced a number of disparate document solutions for the client ### 35. Good product and easy to upgrade and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** It's a simple upgrade system that has never failed for me. **What do you dislike about M-Files?** Clients need to upgrade themselves manually which is an issue. **Recommendations to others considering M-Files:** Make sure you get a bigger rollout team. This is a good tool and benefits from having several dozen people using it. **What problems is M-Files solving and how is that benefiting you?** It really helps with allowing the users to edit a file without overwriting each others edits. ### 36. AI helps make file-sharing better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about M-Files?** This platform makes file sharing and collaboration more seamless among larger teams **What do you dislike about M-Files?** Not tons of unique value unless you have very specific needs **Recommendations to others considering M-Files:** Think deeply about whether the price is worth the functionality provided over Dropbox or Google Drive. **What problems is M-Files solving and how is that benefiting you?** We've been able to securely share files with seamless management while loving from office PCs to home systems ### 37. M-files - easy access to documents **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** It is very fast to find documents in M-Files, search functions work very well. **What do you dislike about M-Files?** Administration of the system is not the easiest task, it often requires help from M-files, which costs money. Preview of documents can be quite slow. **What problems is M-Files solving and how is that benefiting you?** One location for all documents, no loss of data from personal computers. ### 38. M-Files - Great for Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** We enjoy how accessible M-Files is - being accessible on computers, tablets, phones, etc. It allows us to access information whenever we need it. **What do you dislike about M-Files?** Sometimes it is frustrating trying to set up M-Files from the back-end, but it is getting easier. **Recommendations to others considering M-Files:** N/A **What problems is M-Files solving and how is that benefiting you?** Not having to have a paper copy of everything.. ### 39. Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Very impressed with how the software integrates with existing applications. From a user perspective has the look and feel of Windows Explorer so user adoption is high. **What do you dislike about M-Files?** User guide could be more extensive for more of the sophisticated tasks of the software. **What problems is M-Files solving and how is that benefiting you?** Work flows and automation ### 40. Good Document Management **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** we are been using M-files Document Management for a project and found very useful. Online access of document is much useful option **What do you dislike about M-Files?** Need easy user level view options and modification flexibility needed **What problems is M-Files solving and how is that benefiting you?** We solved online Document Controller System and multi-user interface solved our purpose. ### 41. it is good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2018 **What do you like best about M-Files?** external DB connectivity, mobility and simplicity **What do you dislike about M-Files?** customisation via VBS is getting old. cant call external web APIs. limited usability. We've had to use .NET midware to solve many connectivity issues **What problems is M-Files solving and how is that benefiting you?** financial system streamlining. invoice processing can be simplified ### 42. Application building **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2018 **What do you like best about M-Files?** on-line and entire application building. **What do you dislike about M-Files?** I wish M-files have their own cloud solutions instead of depending on the client. **Recommendations to others considering M-Files:** I would highly recommend without second thought **What problems is M-Files solving and how is that benefiting you?** Integrates all the departments ### 43. Amazing how I can built my own Google **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Being able to search all over my data like i was using google **What do you dislike about M-Files?** It is very overwellming when you can see everything that you can do. **Recommendations to others considering M-Files:** That you should because is awesome **What problems is M-Files solving and how is that benefiting you?** Back ups, indexing, storage ### 44. On my short list of very good software **Rating:** 4.0/5.0 stars **Reviewed by:** Michael E. | Manager, Digital Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about M-Files?** You can feel the polish of a good, conscientious development team when you use M-Files. I also appreciate the logical structure and general robustness. I like the rapid way you are able to get up and running. **What do you dislike about M-Files?** With any complex piece of software there are always multiple ways to solve a problem. This can make it difficult to figure out the correct approach. Sometimes if your problem doesn't fit in the box that m-files is trying to solve it can be difficult to get the result you want. **Recommendations to others considering M-Files:** Take it for a spin! **What problems is M-Files solving and how is that benefiting you?** Categorizing \ filing \ retrieval of regulatory documents. Much more accurate filing and retrieval (much better than file shares!) ### 45. M-files is easy to use, and helps to organise the business processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** Easy document handling, and flexible in building structures **What do you dislike about M-Files?** - That we cannot hide unnecessary functionalties - The problems that we are facing within Citrix **Recommendations to others considering M-Files:** Try it **What problems is M-Files solving and how is that benefiting you?** Creating efficieny by having one standard structure. ### 46. Greta product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2018 **What do you like best about M-Files?** the customizability of the product and the fact that we can also manage this ourselves **What do you dislike about M-Files?** Sometimes a little slow, however this is due to our configuration, not due to the product **What problems is M-Files solving and how is that benefiting you?** document compliance ### 47. Nice solution for data management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** The API works well and allows you to connect it to bunch of different systems. **What do you dislike about M-Files?** The documentation could be better sometimes. **Recommendations to others considering M-Files:** Just do it. **What problems is M-Files solving and how is that benefiting you?** Document management and some other business critical things. ### 48. Effective Document Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2018 **What do you like best about M-Files?** Full text searching and flexible metadata. **What do you dislike about M-Files?** Full text searching can be slow and timeout. **What problems is M-Files solving and how is that benefiting you?** Customisable document management to suit the needs of the business. ### 49. Great product for EDM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about M-Files?** Flexibility of the product to be configure adequatly **What do you dislike about M-Files?** Product cost model. Switch to an open licence to montly fees. **What problems is M-Files solving and how is that benefiting you?** Better follow up on processes, centralized documentations ### 50. Simple, intuitive and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2018 **What do you like best about M-Files?** I like the easy to use interface, both for user and admins. I have been using the system for some years with a lot of different purposes, connected to our ERP and still I did not write a single line of code. All users are enthusiastic **What do you dislike about M-Files?** I did not like the admin interface when migrating from a server to a new one, not much support when connecting to a new vault and the setup did not go smoothly **Recommendations to others considering M-Files:** Make good planning before starting to implement workflows and documents types **What problems is M-Files solving and how is that benefiting you?** Versioning, storage, documents workflows and projects flow ## M-Files Discussions - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote - [View M-Files pricing details and edition comparison](https://www.g2.com/products/m-files/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+20%3A44%3A07+-0500&secure%5Bsession_id%5D=e5a68aea-d7b2-4f61-8718-08cb72923580&secure%5Btoken%5D=72890fd92d0e20845d3b14e4e3c69fced7991f385639fd48c0af990df97f34f8&format=llm_user) ## M-Files Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [RESTful JSON API](https://www.g2.com/products/restful-json-api/reviews) ## M-Files Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Setup** - Activities - Flows - Dependencies - Notifications **Data Management** - Document Identification - Workflows - Version Control **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Knowledge Base** - Q & A - Link Sharing - Searchable **Management** - Updates - Audit Trail - Integration **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Operations - IT Documentation** - Integrations - Automation - Reporting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Security** - Verification - Role-Based Permission - Public vs Private **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Generative AI** - AI Text Generation **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Authorization - QR Code - Updates on Files **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Social Features - Tagging - Upload - Comments **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top M-Files Alternatives - [DocuWare](https://www.g2.com/products/docuware/reviews) - 4.4/5.0 (238 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (389 reviews)