JM
Joe M.
Field Service Lead
Mid-Market (51-1000 emp.)
"Review of Lytx fleet tracking"
4/5
What do you like best about Lytx?

I really like how i can track my drivers and coach their driving Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Sometimes the times dont line up and sometimes drivers are marked for something that is not their fault. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're glad to hear that Lytx helps you track your drivers and coach their driving. We appreciate your feedback on the timing discrepancies and instances where drivers are marked incorrectly, and we will share this insight with our team.

See how Lytx improved
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Great way to monitor fleet"
4.5/5
What do you like best about Lytx?

The best feature is the employee protection against public complaints. When complaints are received for traffic infractions, we have the ability to log in and view exactly what happened and can act accordingly. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The only issues appear to be how AI reads seatbelt use, if the seatbelt is a similiar color to what the employee is wearing the system will at times trigger a "no seatbelt" warning, where the driver is wearing it. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your positive experience with Lytx! We're glad to hear that you find the employee protection feature valuable. We appreciate your feedback regarding the AI's seatbelt detection and will look into improving its accuracy. It's great to know that Lytx is helping you monitor your fleet in real-time efficiently. If you have any further concerns or suggestions, please feel free to reach out to us. We're here to ensure you have a seamless experience with our services.

Tracy D.
TD
Tracy D.
Director of Operations
Mid-Market (51-1000 emp.)
"Products and Customer service are great."
5/5
What do you like best about Lytx?

Customer Service. They have been very helpful every time we have need them. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I haven't found one yet, I am very satisfied. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're thrilled to hear that our customer service has been helpful and that you're satisfied with Lytx. We appreciate your feedback!

Lucinda H.
LH
Lucinda H.
Road Supervisor
Mid-Market (51-1000 emp.)
"Insight"
5/5
What do you like best about Lytx?

Gives a "real time" story, with more details than given by the Operators. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

So far, there has been nothing to dislike. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We’re glad to hear that Lytx is providing valuable real-time insights and helping improve the accuracy of incident reporting. We appreciate your feedback and are happy to know you haven't encountered any issues so far!

pete  R.
PR
pete R.
Safety Manager
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"know what you want before you start"
4.5/5
What do you like best about Lytx?

Although many think that LYTX floods its users with extra information that is not used by the end user. I appreciate that i can get as much or as little data that i need to be sucessful. Its importent to remember LYTX is a tool that needs to be set, checked and the adjusted for each users needs If you put in the time you can customize your programfor optimum results Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Until your hardware and user portal are configured to your satisfaction, you will have to constantly monitor and adjust settings to dial in exactly what it is you want to accomplish. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your experience with Lytx! We appreciate your perspective on the flexibility of our platform to tailor data according to your needs. It's great to hear that you find value in being able to customize your program for optimal results. We understand that configuring hardware and settings initially can require attention, but we're committed to ensuring that once set up, our solutions provide actionable insights that help enhance safety and efficiency. Your feedback reinforces our dedication to delivering valuable, customizable solutions. Thank you for being a part of the Lytx community!

AP
Amy P.
Corp Treasurer
Small-Business (50 or fewer emp.)
"Great mapping solution"
5/5
What do you like best about Lytx?

Real time location of our drivers and equipment is so valuable Review collected by and hosted on G2.com.

What do you dislike about Lytx?

It's not incredibly easy to install in the equipment Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're glad our real-time tracking helps with your operations and delivery estimates. We understand installation can be a challenge—our support team is happy to assist. For guidance and resources, please visit our support page. Let us know how we can help!

See how Lytx improved
KK
KISHAN K.
on road supervisor ups
Enterprise (> 1000 emp.)
"Lytx is very helpful application or device."
5/5
What do you like best about Lytx?

Coaching and providing feedback to employees.Lytx is very helpful to keep your employee or yourself safe on road. It will reduce the claims and it will help coach drivers and give them feedback without going on road. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

It has always helped us, I don't see any dislikes. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We appreciate your feedback and are pleased to hear that Lytx has been beneficial for your organization in promoting safety and reducing claims. We will continue to work on enhancing our features to better serve your needs.

CF
Chris F.
Manager
Enterprise (> 1000 emp.)
"Lytx Dash Cam System for Businesses"
4/5
What do you like best about Lytx?

The technology seems to work flawlessly when it comes to capturing video and data in the commercial vehicles. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Sometimes the settings that are triggered by AI, or the analytics used to classify infractions can be seemingly touchy or strict, but it's hard to argue with the data. I think the driver's just need to adjust their mindset for REAL safety precations and following distances, etc. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're glad to hear that you find our technology to work flawlessly in capturing video and data in commercial vehicles.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Lytx- Leader in the field of video telematicsw"
5/5
What do you like best about Lytx?

Advanced Video Telematics:

Lytx's DriveCam® event recorder is a standout feature, providing continuous video recording of driving events. The device captures both road-facing and driver-facing footage, which can be crucial for incident review, driver coaching, and exonerating drivers in case of false claims.

Proactive Safety Program:

Lytx is known for its proactive approach to safety. The platform uses AI and machine learning to analyze driving behavior and identify risky actions such as hard braking, speeding, or distracted driving. This data allows fleet managers to coach drivers effectively and address potential risks before they lead to accidents.

Comprehensive Analytics:

The Lytx platform offers in-depth analytics that provide actionable insights into fleet performance. Managers can track trends, monitor key metrics, and use data-driven strategies to improve overall fleet safety and efficiency.

Customizable Solutions:

Lytx provides customizable solutions that can be tailored to the specific needs of various industries, including transportation, waste management, utilities, and more. This flexibility makes it a versatile choice for businesses of different sizes and sectors.

Integration Capabilities:

The Lytx platform can integrate with other fleet management systems, enhancing its functionality and allowing for a more seamless operational workflow. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Cost:

While Lytx offers robust features, it can be relatively expensive compared to other telematics solutions on the market. Smaller fleets or businesses with tight budgets might find it challenging to justify the cost, especially when considering the ongoing subscription fees.

Data Privacy Concerns:

Some drivers and fleet operators express concerns about the extent of data collection, particularly with the dual-facing cameras. While the intention is to improve safety, the continuous monitoring of drivers may raise privacy issues and lead to resistance from employees.

Complexity of Use:

Lytx's system is feature-rich, which can be a double-edged sword. While comprehensive, the platform may be overwhelming for new users or smaller operations that lack dedicated fleet management personnel. A more streamlined user experience or additional onboarding support could alleviate this concern.

Customer Support:

Some users have reported that Lytx's customer support can be inconsistent, with delays in response times or resolution of technical issues. Improving the support experience could significantly enhance user satisfaction. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your detailed feedback on Lytx. We're thrilled to hear that you appreciate our advanced video telematics, proactive safety program, comprehensive analytics, customizable solutions, and integration capabilities.

We understand your concerns. We are continuously working to enhance our services and address these issues. We appreciate your feedback and will take it into consideration to improve our offerings and customer experience.

If you have any specific questions or need assistance with your Lytx system, please feel free to reach out to our customer support team. We are here to help you with any issues you may encounter and ensure you get the most out of our solutions. Thank you for choosing Lytx!

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Extremely helpful as an operations support tool"
4.5/5
What do you like best about Lytx?

It just WORKS. In my experience with technology onboard vehicles, there is nothing that matches the reliability of DriveCam devices. Of course things go down every once in a while, but there is a reason we don't let vehicles leave the yard without a working DriveCam. When they are on and recording, they are an immensely helpful tool in protecting our drivers and ensuring safe driving habits. Easy installation procedures - we use this hardware and software daily. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The amazing GPS data coming off the vehicles has, at my last check, limitations on what can be shared with other systems. Within the Lytx platform, incredibly accurate and reliable location data is available, but the vehicle positions API they offer is heavily limited (for example, sharing location data every 30 seconds). This would be hands down the MOST reliable GPS source on our vehicles, if that data could be integrated in to other internal and external-facing applications, but each time I tried to do so I was limited to what I could do, either technically or because of contract agreements / contract not having certain features paid for. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're thrilled to hear that our DriveCam devices have been a reliable and immensely helpful tool in protecting your drivers and ensuring safe driving habits. Thank you for sharing your positive experience with us!