joseph h.
JH
joseph h.
dispatcher
Mid-Market (51-1000 emp.)
"Have witness close accidents that i could inform driver and had accidents i could use for evidence"
5/5
What do you like best about Lytx?

To see where driver is and for accidents easy to use many features. The drivers can also see habits. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Following distance. Not being able to remove bad videos, for instance When i try to get speed limit violations removed because i know better than the GPS what speeds are around my dfw area. Theye refuse Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're glad to hear Lytx helps you track drivers, provides evidence for accidents, and assists with improving driver habits. We appreciate your feedback on following distance and the challenge with removing videos. We will share this insight with our team to continue refining the experience.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Lytx Cameras"
4/5
What do you like best about Lytx?

Camera system is good.

AI behavior recognition is good.

Option to adjust driver alerts is very useful.

Camera installation guide is straight forward.

Camera image is good, field of view is good.

Camera reliability is good.

Online portal is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Customer support. It takes a long time to be contacted back which hinders the overall experience with their product. Whenever you are contacted back, they will solve the problem you have, but again, takes a few days to get it done. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're glad to hear that you’re satisfied with the camera system, AI behavior recognition, and the user-friendly portal. We appreciate your feedback regarding customer support, and we understand how important timely responses are. We will share your concerns with our team to work on improving response times and overall support. Your input is invaluable, and we’re committed to enhancing your experience.

JV
joseph v.
Strategic Growth Analyst
Enterprise (> 1000 emp.)
"Great Tool for Protecting Both Employees & Employers"
5/5
What do you like best about Lytx?

I appreciate how the software provides a framework for fundamentally improving driver safety and changing the safety culture of a company. It can be customized to support different divisions/areas in focusing on their needs/areas for improvement. The user interface is clean and easy to nagivate. Numerous metrics are provided and it is easy to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Though this is not specific to Lytx, some drivers do not like having a camera in their truck. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

It's great to hear that Lytx is helping to transform your safety culture and provide protection for your business. We're committed to continuing to provide valuable insights and accountability for your drivers.

SS
Sarah S.
Full-time On Road Supervisor
Enterprise (> 1000 emp.)
"Service has been pleasant and reliable"
5/5
What do you like best about Lytx?

The cameras have been working well, the timliness in which we are alerted of any discrepancies or potential issues is wonderful. LYTX is on top of their video reviewing. Customer support for the issues we have had was quickly responded to with solutions. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The only issue we've had consistently are the cameras speaking "lens obstruction" throughout the entire day. It seems to have been fixed, they are senstitive to dirt even on the windshield, rain, and sun strips at the top of the windshield. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for your positive feedback on our reliable service and timely alerts. We apologize for the inconvenience caused by the 'lens obstruction' issue and appreciate your understanding as we work to address this. It's great to hear how Lytx is helping you monitor road conditions and address concerns from both drivers and customers.

EC
Ernie C.
Assistant Branch Manager
Enterprise (> 1000 emp.)
"Reliable Fleet Safety Solution"
4.5/5
What do you like best about Lytx?

A great way to chnage undI recently had the opportunity to experience Lytx's fleet safety solution, and I must say I am thoroughly impressed. One of the standout features of Lytx is its exceptional camera quality, which provides clear and detailed footage of driving events. This high-quality video evidence is invaluable for analyzing driver behavior and improving overall safety standards within a fleet.

Moreover, I found the way Lytx charts events to be extremely user-friendly and informative. The platform effectively categorizes and presents driving events, making it easy for fleet managers to identify areas for improvement and provide targeted coaching to drivers. This feature not only enhances safety but also contributes to increased efficiency and cost savings for businesses.

One aspect of Lytx that I particularly appreciate is its proactive approach to monitoring. By utilizing advanced technology and algorithms, Lytx effectively reduces false positives, ensuring that fleet managers receive accurate and reliable alerts only when necessary. This not only saves time and resources but also helps maintain trust and credibility in the system.

Overall, Lytx has proven to be a reliable and effective partner in promoting fleet safety and efficiency. With its top-notch camera quality, intuitive event tracking, and commitment to minimizing false positives, Lytx stands out as a leading provider of fleet safety solutions. I highly recommend Lytx to any business looking to enhance their safety standards and optimize their fleet operations.esirable behaviours. Monitoring keeps flase positive to a minimum. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

One of the drawbacks that users may encounter with Lytx is the voice alerts from the device, which can sometimes be distracting.

Another point of frustration for users is the difficulty in logging in through the app. Sometime the QR code doesnt get read and the drviers have to try and try to finally get logged in. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your positive experience with Lytx's fleet safety solution! We're glad to hear that you find the camera quality and event tracking features to be valuable for analyzing driver behavior and improving safety standards. We appreciate your feedback and recommendation.

KR
Karin R.
Business Manager
Mid-Market (51-1000 emp.)
"Lytx has vastly improved my safety picture."
5/5
What do you like best about Lytx?

Lytx is accurrate and shows multiple facets of what is happeneing from the view, speed, location, everything. It creates an environement to help my drivers remember where they were as well as give some context as to what was happening when the event occured. This creates reviews with meaning that help to stick with the driver and promote awareness and a change in safe behaviors. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Some downsides include not getting reviews quicker or even same day In addtion, there are some issues in regards to the feedback the inside camera gives back and it's accuracy. Drivers report that sometimes following distance is not always reported correctly as in sometimes it does not call out "following distance" when it should but sometimes when it's a decent distance, it then calls out following distance. Drivers also report that sometimes the inside camera calls out distracted when there is no distraction. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're glad to hear that Lytx has improved your safety picture and that you find it accurate and comprehensive. We appreciate your feedback on the downsides and will work to improve the timeliness of reviews and the accuracy of the inside camera feedback. Thank you for sharing your experience with us.

Kelly S.
KS
Kelly S.
Safety & Training Manager
Mid-Market (51-1000 emp.)
"Safety Training Manager for a Paratransit bus system"
5/5
What do you like best about Lytx?

I can retrieve video instantly, save it. Then, I can download as an MP3 file to send by emial, or store in a file and send to insurance company or other separtments as needed quickly.

Also, I had 2 vehicles that were not attached to my property location. Lytx was able to correct quickly and the video was made available for an accident. Great customer support services. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

At times the events are mislabeled and I have to correct what they actually are for. This may just be inexperience from the person viewing the trigger events first. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We appreciate your feedback and are pleased to hear that Lytx is helping you track and address driver behaviors effectively. We will work on improving the accuracy of event labeling to provide you with a smoother experience.

ST
suzanna t.
Transportation Person
Small-Business (50 or fewer emp.)
"Lytx Safety First"
4/5
What do you like best about Lytx?

I like Lytx for its comprehensive video telematics and real-time insights that help improve driver safety and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I dislike that Lytx can be expensive for smaller businesses, especially with the additional fees for certain features. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We're glad to hear that Lytx’s video telematics and real-time insights are helping improve driver safety and efficiency. We appreciate your feedback on the cost, and we understand that affordability is important for smaller businesses. We’ll share this insight with our team to explore ways to address this concern. Thank you again for your valuable input!

EM
Elise M.
Human Resources Management
Mid-Market (51-1000 emp.)
"Insightful Software with Usable Metrics"
4.5/5
What do you like best about Lytx?

I've been using LYTX for over four years for our fleet of service vehicles. The hardware is reliable, the software is solid and the features are incredibly helpful when making internal decisions about driver activity. Images are clear, and the automated notifications are HUGELY helpful. We've resolved everything from driving incidents to customer complaints that turned out to be fictitious (as the exterior cameras were able to document what really happened). Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I do wish that it had better API integrations but for the most part, I'm able to get large reports of data out of the system and use it as needed! Not much not to like here! Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for sharing your positive experience! We're glad to hear that our hardware, software, and features have been so beneficial for your fleet management. We understand the importance of API integrations and are continuously working to enhance this aspect of our service.

CJ
Christian J.
Transportation Manager
Small-Business (50 or fewer emp.)
"Simple Interface and Easy to understand"
4.5/5
What do you like best about Lytx?

It is easy to navigate through each and every page. The layout makes it easy to navigate to the most frequently used pages. The home page dashboard is very helpful and gives a great overview as soon as I log in. This makes it easy to check where I have to go by just clicking on the dashboard. Customer support is helpful as well. I needed to get a remote button for the fleet and they guided me to where to go. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I wish the drop down menus on the side would open up once the mouse hovers over them. The shop website would need some updating as the interface was hard to maneuver in. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're happy to hear that you find our interface easy to navigate and that our dashboard provides a great overview. We appreciate your feedback about the drop down menus and the shop website interface, and we'll consider that for future enhancements. Thank you for choosing Lytx to help keep your drivers safe and drive more safely on the road.